I would have left zero stars if possible. The sold me a Honda Ridgeline that would not pass…read moreinspection. So I called them about it and was told it was my problem. They did not care. They are a shoddy outfit. Do not trust them. They are the epitome of shady Used Car Salesmen. BUYER BEWARE AND RUN. They buy what will not sell at auction and clean it up barely and then sell it to whomever is unexpecting. You both suck and will be reporting you to every site I can. Good luck dirtbags.

I bought a car from here and the whole process was so streamlined. They were honest and upfront…read moreabout every aspect of the car. They allowed me to test drive it. I visited a lot of other used car dealerships in the area and they all had "extra fees" but Citimotors didn't. Very happy with my purchase and very happy with the entire process. Will definitely come back here when I need another car.

A few months back I brought my 2011 BMW 335i (E92) into Euro Performance for some routine…read moremaintenance and a few upgrades. While the service was solid overall, there were a few areas that didn't quite hit the mark, preventing this from being a five-star experience. First Impressions & Facility Euro Performance's facility is modern, clean, and well-equipped, with plenty of space for both high-end diagnostics and performance work. The staff is friendly, and check-in was smooth. I appreciated how the shop felt organized and professional, with a focus on working on European vehicles. However, I did feel the communication could have been a bit more transparent throughout the process. I prefer to be kept more informed on the status of the car during service, especially when it's in for specialized work. Services Requested & Execution I had the following services performed on my 335i: High-pressure fuel pump (HPFP) diagnostic check - To ensure everything was running smoothly. Suspension refresh and alignment - Needed attention after 80,000 miles. Oil change and full fluid inspection - A standard part of regular maintenance. The HPFP diagnostic check was handled appropriately. They performed the standard tests, but I would have liked a bit more clarity on the results and potential future concerns with the fuel system. It felt like the check was thorough but not as detailed as I would have expected given the importance of the HPFP on the N55 engine. For the suspension refresh and alignment, they did a good job improving the car's handling. The steering felt more precise, and the ride quality was noticeably better. That said, I was hoping for a little more focus on performance-driven adjustments. While the alignment was fine for daily driving, I felt there was some potential for a more sport-oriented setup. The oil change and fluid inspection went smoothly with no issues. They were quick and efficient, and I appreciated that they checked all of the fluids and ensured everything was topped off. I did wish for a more in-depth inspection of the overall car, particularly the undercarriage, but it wasn't anything that raised a major concern. The Road Test: Subtle Improvements Once I got the car back, I took it for a road test to feel out the changes. The throttle response was slightly sharper, and the engine ran smoothly. The suspension felt more planted and comfortable, but it wasn't the dramatic improvement I had hoped for. Overall, the car felt good, but not transformed. It was a slight improvement rather than a significant one. Final Verdict: A Good Shop for Routine Work Euro Performance provides solid service for BMW owners looking for routine maintenance or basic performance work. They get the job done without any major issues, but I would have liked to see more focus on performance-driven adjustments, especially for a car like the 335i. Their communication could use some improvement, but overall, they are reliable and competent. Four stars. A dependable shop for regular service with room to enhance their performance focus.

I had Nermin Change the timing belt on myToyota t100 pickup…read more He also did some brake work I thought the price was very reasonable and dealership quality repairs were done. Definitely recommend . Works on Japanese as well as German cars.

This is such a trust worth dealership which I think is very rare. It all starts from the top down…read more That owner, Steve VillaMarin is a good guy. I had few chats with him. He seems to want the best for everyone. I had a great experience.

While looking for a 7 passenger luxury auto I knew exactly who to call. Steve Villamarin has been…read moremy go-to guy for years, always finding me the ideal car as our family grew. He cares about every aspect of car buying... Finding out my needs, my budget and the extras that make car buying fun he worked to meet and exceed every expectation. Before I drove off the lot in my Buick Enclave (the best 7 passenger SUV) he took the time to go through all the extras in the car and give me a tour of how everything works. He even called me after to see If I liked the car (which I LOVE). This is my third purchase from Steve and it won't be my last!

Second visit even better than the first! Five-star service as always!…read more Once I decided I wanted a new Lexus the first and only contact I made was to Angela Malanga who sold me my first Lexus. Why? Because Angela will be upfront with you and do everything she can to make everything go smoothly. I emailed her what I wanted then we spoke on the phone. She explained to me that if I was set on color and options, there was no timetable available as to when I would get something. But if I liked something available that was in transit it would be a lot quicker. The first one she showed by had pretty much everything I wanted so I took it. She emailed me all the forms I needed to fill out, explained what the fees were and went to reserve the vehicle. Everything was done in less than an hour. Angela kept me informed by email anytime the status of my vehicle changed. When it got closer to delivery, she made sure I was prepared with everything I needed to bring to make it go smoothly. Thanks to Angela, Noah in Tech & Anthony in Finance delivery was a breeze, even with me being under the weather! Although I confirmed with Angela that removed and deleted everything I needed in my trade in while I was there, night came and it occurred to me I forgot to remove the SD card from my dashcam..... Sent Angela an email and the next business day I get a text with picture that it was done. I've never had a bad experience at Lexus of Route 10. From my very first visit everyone I've ever dealt with here has always made me feel like a valued customer.

** AVOID THIS DEALER, BUY the BRAND **…read more THE GOOD (reason for the single star) 1. Sales, Finance team and decent people in administration only reason for the single star - Sales experience is good (because YOU are paying and they need your business - all good) 2. This dealer sells Lexus cars :-) THE BAD (and WORSE) 1. Indifferent Customer Experience Leadership - they are paid to dispute and stall not provide service and to dispute every item very politely) . 2. More than a few detached advisors, enough to make those who do their jobs look bad - a lot of them upsell (alongside the Customer Engagement/Experience Folks) 3. Disputes to any feedback that requires them to actually provide customer service are automated across platforms (hence reference to names in the "response" to this review mentions names that are not referenced in this one!) Data to support this review: a. 6 years of CONSISTENTLY and ONLY servicing the car purchased at this dealer resulted in ~150% MARKUP on the Cost of Ownership (based on Lexus's own data for a vehicle of similar year/mileage) b. Over $22k charged for maintenance on a low mileage (less than 25k miles) Lexus-CPO vehicle purchased and exclusively serviced at this dealer for less than 6 years of ownership. c. The most expensive repair made was for an issue which went from "nothing found" to "watching" to a "must have repair/massive" aligned perfectly to when the vehicle was under warranty (issue identified) to when the warranty ran out!! Oil leaks don't repair themselves- oil leak was reported with pictures and names of advisors who were the reason for the dispute were shared in real time. d. Lexus makes exceptional cars and did its part during the dispute discussions sharing truthfully that they are dependent on the dealer in the partnership, hence the review. What other reason to infer from my experience and a lot of others in the many reviews, this dealer is great at SALES but not so much SERVICE. There are other dealers in this area that are exceptional in SERVICE - choose one of them instead.

Recently purchased a pre owned vehicle and the staff was extremely attentive and accommodating in…read moreensuring I was satisfied with the car. They even took extra attention to detail the interior and paint correct the exterior and also did hand delivery of car to our home! thankful for them making this such a positive and easy experience, also love the car! Look forward to working with this dealership again!

Put down a deposit for a vehicle and was assured vehicle was mine, received a call the following…read moreday mentioning that management sold the car. Not surprised with the sea of bad reviews...