Best smoke shop ever. Staff is always nice and very helpful. The owner tends to remember…read morecustomers from one visit to the next. Prices are reasonable plus they have a rewards program. I travel an hour each time I need cigarette supplies because customer service is important to me.

They have a wonderful selection and are open with decent hours all week. Everytime I go in there…read moreI'm always treated quickly and kindly. love coming here!

I just bought a disposable Vape from Smokers House an hour ago and it is defective. (Does not…read morework) They are telling me they won't exchange it or give me another one because of the coronavirus... What does that have to do with the product not working? So I just gave this guy money for nothing. Really? You just lost a customer over a product that cost you 5 bucks max!

I had a small issue with a purchase. I sent an email and received a response the next day. The…read moregentleman informed me they stand behind all their products. He missed me a replacement and an upgrade to a better brand. I was very impressed by the customer service.

I have been going here a long time. Spending a lot of money frequently there. I accidentally bought…read more9mg 5 pack of zones (nicotine pouches). I use the 6mg the 9mg is way too strong for me. I walked out with the 9mg and quickly realized I got the wrong one. I walked right back in just to exchange them for the correct one. The two ladies at the counter said there was no way I could exchange them. Listen I understand company policy but I walked out for the store for 30 seconds!! I come there ALL the time. I feel that they should have taken this into consideration from someone that spends over $150 a week there. I will not be returning to any wild bills tobacco.

Highly recommend!! The people were all super friendly and helpful! There's a 40% discount off your…read morefirst purchase. The employees were all super personable and the prices were average for dispensaries. The bud is grown in the facility and you can see the employees tend to it. My friends said they will definitely be returning. I don't smoke and the employees were very respectful

Once I got to the address, I did not see any signs that led me back to where the dispensary is so…read moreit was hard to find, and I almost turned around and went to another one when I got there I was not happy with the customer service and the guy behind the counter also looked like he was on drugs because his eyes dilated and he could not book me straight in the eyes.

Went to buy a vape last night, and the guy took it out of the packaging and handed it to me. I then…read morewalked out of the store and went down to the end of the plaza to finish playing euchre at the Waterford Eagles. I took my first puff when I got back And it tasted like it was burning so while I was playing, I asked my mom to take it back down to ask the guys if they would exchange it for the same one or something different because it didn't taste right two guys were working. The one guy said he was gonna try it through his T-shirt, which he did said didn't taste like it was burning to him. It tasted normal but the fact is he put his mouth on it then he put a little plastic thing on it and took another puff and again he said it was fine. He said there was nothing they could do about it that his hands were tied really you're gonna lose a customer over a $19 vape and argue with me and my mom not only that my mom called back today to try to talk to the owner, Steve, but I guess he's never there and the manager is never there either only on Fridays so the fact of the matter is put his mouth on my vape whether it was through a T-shirt or when he put a little plastic thing on the end of it, that's got to be against Michigan regulations. And to tap it off the guy that I talked to today said well how do I know that you didn't walk out and try to return a used one seriously I'm 73 years old. Do you think I'd be wasting my time playing games with these two idiots no offense, dumb and dumber. I'm gonna go on every single social media to let them know how disgusting these people are over a $19 vape accusing us of trying to return a used one you know what it's really disgusting and I am going to call the state of Michigan because he put his mouth on my daughter's vape he says to me oh yeah well next time if you come in, we'll discount what you get really do you think there's gonna be a next time not a effing chance

SHADY. I was a loyal…read morecustomer to this shop until about 2 weeks ago. I went inside and assuming was the owner Joe by the end of my last conversation with the guy working register. I went in to buy a vape and ended up buying some Float Shrooms shooters since he was just restocking them and had them on the counter. A few days go by, and I decided I was going to finally drink this shroom shooter, turns out it expired in NOVEMBER. I called the store just letting them know and expecting I could bring the expired one back and get a new one, the guy on the phone was trying to explain how shrooms don't expire and pretty much telling me it was fine and that he'd call the owner to let him know and I can come back up there, so I did, and instead of replacing it he wanted to charge me "with a discount" I was shocked. He then proceeded to tell me they're a small business and times are hard and I get that, I do. But why would you try telling someone something doesn't expire if there's an expiration date, or give it to me half price like all the other expired vapes? He also begins to tell me the owner told him on the phone that night that it was MY fault I grabbed an expired one, even when they were sitting at the register and the owner is telling me he just got them in. I'm posting this review because mushrooms DO EXPIRE. And the fact that he wasn't at all trying to understand me just shows how shady of a business this is. I wish this didn't happen.

Five starts for Patrick, Rob, and LaDonna. Minus two stars for closing two stores in the last three…read moreyears. Troy location is an office building with limited selection.

I went to the new Sun Medical located on Woodward in Birmingham. Ryan was very helpful and…read morefriendly. If he wasn't completely sure about something, he finds out how he can get an answer! My order came on time and I was pleased with the service!

Great service,very good selection,and great prices. I've shopped at other tobacco shops and this…read moreone is by far my favorite!

The guy who made my hookah is sooooo sweet! I took an orange head to go and it was PERFECT. Does…read morenot give me any headaches; even with mint added! I got the pink mixed with peach (I believe) and mint. Definitely got yourself a returning customer.