Wow! This place is pricey. But they do have a great selection of top quality consumer kitchenware. If you are in need of a $200 pot, this is the place to come. The staff is extremely helpful and very knowledgeable. They are able to order items that are not currently in stock. Parking at fourth Street can be challenging, especially on the weekends. But there is a lot directly behind this place. It is crowded though. read more

Sur La Table - Signage - Kitchen & Bath Near Me - Berkeley, California

This was very much the visit that made me realize I don't especially like Sur La Table's vibe. I walked in looking for Le Creuset. They didn't carry much but what they did have was in Cerise and otherwise they heavily leaned Staub. I know Staub is a bit heartier, but it's so unattractive I can't get past how washed out their pink color is. Walking around the store after being greeted, I found it organized a bit oddly, with a minimal Valentines Day section. They didn't have the Stone Lain Stella Porcelain Round Dinner Plates I planned on checking out during my visit but they did have the pink heart plate, which I promptly noped out of when I saw how glitzy it was. The location has limited selection and in my opinion is only worth a drop in if you're in the area and a fan of Sur La Table. Personally I like the Williams Sonoma vibe and style more, so I likely won't be back. read more

Sur La Table - Entrance Jan 2026 - Kitchen & Bath Near Me - Berkeley, California

I ordered a 2 pc paring knife set as a requested gift. It was when I gifted it at the venue that I realized it was the wrong item. The knife they sent me was double the amount of the set I purchased. When I arrived home I called the company and told them about their error. I was told to return the incorrect knife and when they receive my return they would send out the set I ordered. They could careless that it was an inconvenience for me. They never offered to mail the knife set to the person it was a gift for. It was such a cold response. I waited for a manager/supervisor and when Edward came on the phone it was cut and dry. I will never order from this company again. For a company as big as they are they could care less about me and any inconvenience it may have caused me. I would not even give them one star if I had my choice. read more

I love coming here for the knick-knacks. My husband bought a machine from here to juice vegetables and it has worked great. I have come here for one off items and they have them. This last time, I was looking for an item and found one. The cashier saw that they may have my other items in the back. She found them and brought them out to me which I appreciated. I love the fact that the site said they have the items in the store and that they existed there. I do buy small appliances sometimes. I buy my cookware at another place that has an annual sale. We bought an enamel dish once, it was on sale, and the enamel started to chip. That was ages ago. This place is largely aspirational for me and their goods are expensive to me and not always fantastic - enamel chipping. So we stay away from the big ticket items, but they have other cool items that work and if you can get them on sale, then it's all good. read more

Bare shelves, overpriced dusty/chipped products. The employees weren't able to answer many questions, and a lot of the items they were displaying are only purchasable online. So I then purchased something online, tried to leave a review, and their website won't publish it. And they REALLY do not want to honor their warranties. Very sketchy, I would not spend my money here again. read more

The customer service at this store is nonexistent. This greedy corporation is strictly for shareholders and I would caution you purchase your food and wine items elsewhere. Anywhere else! I purchased the wrong item and am being told to take it or leave it. What happened to store credit? I don't need a fake le cruset pan that I purchased by mistake. Do yourself a favor, don't shop here or online; this corporation is strictly trying to turn a profit on the backs of consumers, low wage employees and even lower paid foreign "customer service" consultants. I'd like to hear about other horrible experiences before I report to the better business bureau. read more

This used to be a good place to go, but do not purchase anything in their online store. They'll offer "25$ back on your purchases" but it sends you to a shady coupon website that charges you a subscription fee. Second if you do order something and FedEx screws up your shipment, customer service will not take care if it they'll send you to some AI company to handle it, and you'll have to manage that process yourself. read more

I'm always able to order ahead and pick up no problem. Knocked a couple stars off only because their prices are high for no apparent reason. I can usually find the same exact item that's non-SLT branded cheaper elsewhere. However I love most of the SLT branded items and it's worth it to me. Convenient parking in the back if you know what time to go. Usually hard to get someone's attention though. read more

Don't waste your time. The sales reps aren't interested in helping their customers, just in getting rid of them. I called this store to ask if they carried a specific tool. I'd done a search that indicated that they carried it but I'd not been able to find it on the Sur La Table website. The rep's response was that the best way to find it was to look at the website. I started to tell her that I'd not been able to find it there - she interrupted to tell me that in that case they didn't carry it. OK. I got the memo: Sur La Table couldn't be bothered helping me. Too bad. read more

Usually has what we need to cook, bake, drink, etc. Great for homebodies and folks who love to entertain.

Good service (but no one offered to help), good amount of gear (but not earth-shaking selection at moderate to high priced

No welcome, though others were. When I asked for help the person I asked was not interested in helping me at all.

Visited for the first time in a year or two and I was really impressed with the remodel. It's more of a new layout I'd say, very open and spacious. The displays are shorter than in the past and it feels very open and deluxe. Service was efficient and good, I was just picking up an online gift order. But oh the parking! The little lot in the back of the store was jam packed at noon on a Saturday. Thankfully lots of parking if you just want a bit down the street either direction. read more

I miss having Sur la Table close by, so when I saw this on my travels, I had to stop in. Luckily, there was a great sale -- it was Thanksgiving time -- and so much was on sale! Lots of quality items at even better prices (on sale). My only complaint was that no one greeted me the entire time I browsed. read more

Best place for holiday gift for people who cook. Not cheap and some of their products are good. A lot are over priced.

I went in today, a quiet Thursday afternoon at around 2 pm interested in purchasing two D-5 All-Clad fry pans and a Bob Kramer chef's knife. Too bad no one could be bothered to help me. Terrible. read more

Rebecca at Sur la Table on Fourth St. was so helpful, locating the items I needed, making suggestions and just overall a great attitude, all while helping several different customers besides me. And she made me a cappuccino! read more

Customer Service Friends gave us a set of battery-operated salt and pepper shakers as an anniversary gift. Several months after receiving them, the salt shaker would not work. I called customer service at Sur La Table and asked for help to ascertain what was wrong. The agent asked for my order number and I told the representative they were a gift. She told me I would need to contact my friends to get the order number. I told her I would not do that as I felt it was inappropriate and an imposition to ask someone to find an order number. She said she was sorry, but they could not help. I have not purchased many items from Sur La Table and will not after this experience. read more

If you love interesting kitchen gadgets, spices or cookware, etc. this is the place for you! Each time, I've visited this store, we are always greeted and offered help. Nowadays that seems less and less common. The store is laid out nicely and I usually end up getting exactly what I was looking for. It also fun just to window shop and go there to see what's the latest new thing. My husband recently got a knife sharpener and he was very happy with his purchase, thanks to the person who helped him (I don't remember his name). Check it out whenever perusing 4th Street! read more

The store sells what's hip and in vogue. That can be good or bad, depending on whether the hip gear is useful. Sometimes it isn't.

Amazing store with very very knowledgeable and helpful folks working here. Cast iron fans - they've got you covered. Beginning to advanced cooks will be in heaven. read more

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It's a battle. William Sonoma vs Sur La Table. Very similar, and pricey. Williams Sonoma offers cooking classes, and sometimes, serves appetizers. Sur La Table, has better name but no food. So, the victory goes to William Sonoma! They have everything I've ever needed or wanted, and then some. If cost is no matter, they have the most beautiful pots & pans, linens, knife sets, coffeemakers, juices, blenders, etc. I'm cost-conscious which is not Sur La Table's "thang" -- I try to buy my spatulas, pans, and odd items from Ross or Marshalls. When they don't have it, I truck on over to Sur La Table. Location specific: Berkeley, CA (4th Street) ================================= This is a biggie, and has tremendous selection. The service is very helpful, actually in the stellar category. read more

I have been to so many Sur la tables & this one definitely made me feel uncomfortable. This lady was incredibly forgetful... she asked me 2 times for a bag, and both times, I responded, " Yes, please ." Ay the end, I'm just standing there waiting for MT bag, and she says," Thank you...." I respond." may I have a bag?" She completely wigged out and said," I ASKED YOU SEVERAL TIMES!!!" I was shocked she didn't remember she asked me twice!!! I told her, " I said yes, please, twice." Left feeling annoyed. MT sister n law was like, " What did you do??? To make her wig out??" All...I said was," I don't know!".... read more

They all ways seem to have the right product The staff is all ways helpful. Just wish there was better parking, but that is not their problem. read more

I wanted to take the time and let people know about the exceptional service I received from Lori when a purchased a chopping block in the Berkeley store on New Year's Eve. She was helpful and professional as she found an item which the website said was not available at that location. Prompt, courteous and professional, what else could I ask for. Big thanks to Lori! read more

Date: 11/22/2016 Time: 3:18 PM 61° Partly cloudy My husband invested in an air fryer just last month. The company that sent the air fryer to us provided a small recipe booklet, which did not include a great amount of recipes. We bought an air fryer cookbook from Barnes & Nobles in Emeryville two weeks ago. That cookbook was better, but somehow I wanted another air fryer cookbook to get some more ideas on cooking, baking, grilling, etc., using an air fryer. Last Friday I received an email from Sur La Table re: a sale on air fryers and they also had an Air Fryer Cookbook - In the Kitchen by Allison Waggoner advertised in the contents of the email. Perfect timing; just might be what I am looking and searching for as far as air fryer cookbooks are concerned. I usually go to Sur La Table at the Ferry Plaza Building in SF to browse and shop. I did not feel like crossing the bay on the ferry boat; thus, I opted to come to this Sur La Table in Berkeley. Instead of getting on the freeway, we drove the back roads from Emeryville via Hollis Street to Berkeley to get to our destination. We lucked out and found street parking about 1/2 block away from the corner. Even though the address is on Fourth Street, the actual location of the building is around the corner, across from Peet's Coffee. Purpose of my visit: browse and look at their Christmas ornaments, household items, kitchen knick knacks, etc., and buy the Air Fryer Cookbook. My husband and I wandered around the store, looking for that cookbook. We almost gave up when a sales associate asked if we needed any help. We told her what we were searching for. She was great, walked us over to the air fryers and found the cookbook tucked behind some boxed merchandise. It was no wonder we could not find the item. There were only two copies left, so we grabbed a copy. Despite the limited street parking and the tiny parking lots are filled with cars, this Sur La Table is better and more spacious. It is well lit and it seems the merchandise are organized better - not as crowded as the one in SF. The aisles are wider and easier to maneuver around other customers in the store. Since I love Sur La Table, and my 65th birthday is a few days away, I also decided to treat myself to a bottle of pumpkin spice hand soap and a bag of Hammond's sweet 'n cheesy popcorn. The items I purchased are pricey, but I have to enjoy the fine things of life - eat the popcorn, smell like pumpkin spice and cook without the guilt of using too much oil. I am not complaining that I spent slightly over $53. I should have spent another $12 for a total of $65 for each year of my birthday. LOL Returned trips: most definitely. Fourth Street north and a couple a blocks from University Avenue is still yuppie land in an urban city. read more

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My five stars are all for Patricia, who helped me tremendously! She helped me pick out an apron that I needed and was so pleasant. Thank you and I will certainly be back. read more

Sur La Table - Kitchen & Bath Near Me - Berkeley, California

I don't go to Sur La Table often, our family of 4 popped in to casually browse. We were instantly greeted by Rebecca, her energy was warm and sweet. She complimented our small family and offered us new parents cappuccinos. Her hospitality stood out to us, we seldom experienced such thoughtfulness when we walk into a store. It made our day, we will be returning. read more

I love Sur La Table. They have all the fun cooking gadgets and tools that a home cook like myself drools over. Although they are pricey, they have quality goods. They always have something on sale, so I like checking out the sale rack and back of the store for deals. You never know what you might find. I find all kinds of little things for my kitchen that make hosting or dinner parties fun and easy. My newest interest is stocking up on some of their cocktail bitters and accessories for my home bar. I'll always stop in when I'm in the neighborhood, to see if there is anything that would inspire my home cooking. read more

Sur La Table - Hella Bitters (should be from the Bay Area, we say Hella) - Kitchen & Bath Near Me - Berkeley, California

We popped in to look and was given such awesome service we walked out with some awesome stuff. We've been looking at the Nescafé machine for a while. The sales rep was super nice. He made the hubs an ice coffee and sealed the deal. Well that and 30% off! Through in a sample pack of discs too! Overall the store has a great selection of goods with reasonable prices. You know you're getting a deal when you can't get it cheaper on Amazon. We got free shipping which was great since we were here from out of state. read more

Poor service! Long line and not a single person behind the cash registers. One actually walking away from us saying "I'll be right back". That was a couple minutes ago. Still not back read more

I was here yesterday, 5/12 and saw a beautiful Le Creuset. I went home and tried to order on line but I was unsuccessful. I returned this morning and Luca greeted me and was very helpful finding the exact item. Very attentive staff and pleasant staff. Thank you Luca! read more

This Sur La Table is located in the main plaza area of the Fourth Street Shops. It's a shop that carries everything you need for your kitchen and dining table, from prepping and cooking your meals to serving it on a daily basis or for entertaining. They do have nice stuff there, but you can find most of what they sell at other stores at lower prices. So I do a lot of window shopping here, but occasionally I do find something unusual here and make that purchase. Oh, they do have a bi-annual free knife sharpening event. You can drop off a kitchen knife to have it sharpened free of charge. Can't beat that. read more

I'd give this SINKING STORE a NEGATIVE 100 stars if I could! Don't EVER shop here! I had the most unaccomodating customer experience. I tried to return a gift WITH A GIFT RECEIPT (mind you), and they wouldn't honor it. I was asking for a store credit so that perhaps I could TRY to find something on line since their in-store merchandise selection SINKS!!! I was told that my return was beyond the 60 day policy (who ever heard of that when you have a receipt??????) They told me as a "courtesy", they would allow me to buy something there and then. WHAT BULL SHIT!!!! Since this stoe appears like it's gonna close like all their other stores, their merchandise selection appears to be kept at a minimum. DO YOURSELF A FAVOR and shop at WILLIAMS-SONOMA! Beautifully appointed and a much generous return policy. read more

I ran in here today while I'm the area. Normally I shop the Walnut Creek store but I'm never thrilled with any of it. Well let me tell ya, this store is amazing!! I was immediately greeted when we walked in. I didn't buy mush at all but I had a lot of questions and nobody made me feel bad about asking any of them! The store is huge, well stocked, clean, and every employee was friendly and helpful. I can't wait to go back!! read more

Love the products but, this review is solely on customer service which they were deeply lacking today, not one person acknowledged me or my family while we were in the store for at least 15 minutes might I add, they did look but they didn't speak nor do they asked if there was anything I needed help with, what a disappointment for such a great store. My HR background senses retraining is in order! read more

Sur La Table - Kitchen & Bath Near Me - Berkeley, California

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I've spent my fair share of money at this place, sometimes on a whim while cruising through 4th street. I've generally paid the premium for this store with the idea that I'd get good service and good quality products. Lately, that's not been the case - other recent reviews seem to corroborate this. What is particularly irksome is BAD SERVICE lately and the lack of customer friendly attitude. As an example, I bought a kettle about a year ago. After just a couple of months it broke (yes, the whistle part got jammed), so I took it back to the store. The sales rep there was very polite and nice about it, told me that they would do a like-for-like replacement as this particular product had some known defect and other customers had the same experience. So I did the swap, and took the replacement home. A few months later, it had the same problem once again. So I took it again, and was given another swap. I even mentioned to them that they should not still be carrying this product if this has a known defect. In any case, a couple of months later, same issue reappeared. This time around, when I took it back, I was told that its warranty was only valid for 60 days. And, sorry they cant do anything about it, not even give an in store credit for me to replace the defective product. Given how much money I have spent at this place, the disappointment is not about the money that I wasted on this product, but the fact that a premium store like this doesn't anymore treat it's customers as it should. Obviously, they don't care, and they don't train their staff any more to handle these types of issues well - not sure how they can survive? Do they even care? They are not going to get my foot traffic going forward. read more

I can't afford this store ... or so I thought. I stand correct as I really can't afford this store, however there is an exception. And that exception is near the back of the store where a clearance section lives. I can afford that... somewhat. I still spent way too much on a table cloth and some place mats. This store has everything from table linens to $2000 pots and pans, to kitchenware gifts, to coffee makers to actually anything dealing with the kitchen or entertaining. It can get pricy, but you can also find some deals, you just gotta look (in the clearance section). A solid spot if you're looking to up your kitchen game. read more

Lots of nice kitchen things...I could spend hours in here!! They had cookware on sale...which is worth looking into if you are in the market. I was a bit disappointed by the sale rack...not much there today!! I will always browse here!! But I could use the professional discount Robert G. wrote about!!! read more

I love this store! My kitchen could never hold all of the things I'd like to buy from here, but we can try to make it work. Went here with my family, and we all found fun little things for our respective places. I got some new wooden cooking utensils, a timer shaped like a lady bug, and a paper cutting tool that won't cut your fingers. I was eyeing some really cute aprons, the Mario Batali collection, and a funny lobster bib. I liked how much they had to offer. In comparison to Williams Sonoma, I think Sur La Table offers more. Though it's a little cluttered, there's a ton of staff happy to help, and I don't have to go to a separate store because they carry everything. read more

Sur La Table - My new cooking timer. =) - Kitchen & Bath Near Me - Berkeley, California