Fantastic, friendly place with A+ customer service. Eve was a delight to work with and diligently…read morehelped us pick out lovely tiles for our bathroom remodel. When my contractor hired someone to do a lousy job on the tiles, she provided the requisite information that helped me get the job redone. Thank you Eve and Art Tile. A+

I love this store! The tiles are beautiful and the selection is excellent! The employees are…read morewonderful! Honestly, everyone was so helpful and really went out of their way to help us solve problems. Very professional

purchased $1000 of tile, only to be informed a week later that the tile was no longer available…read more went in to store to select alternate options the following weekend, purchased an additional $7000 of tile with a quoted 2-3 week delivery time frame called store at 3 week mark after receiving no updates on delivery and was informed that newly purchased tile is actually 8-12 weeks backordered. it's now 5 weeks later, we've spent $8000, and we have no tile. unclear if or when the order will ever be fulfilled awful communication at best, outright scam at worst. needless to say, we'll never be working with this place again

I needed new tile for my front steps and went to All Natural Stone since I had bought the tile for…read more2 bathrooms and a kitchen from their predecesor at the store in Berkeley. They sold me unmatched tile, even though they had told me they would match. The invoice actually says "Color does not match, do not sell together". Also, the tiles did not match in height! I didn't sdiscover the mistake until my contractor had already started the prep job. All Natural Stone only gave me the option of returning the tile. I talked with them by phone and in person and they said they would try to give me a "dealer discount" (10%), a pitance considering the the extra work and materials needed to raise the narrower tiles to the other height. The store never got back to me, no compensation, no apology. I would not recommend them but, if you purchase, be extra aware for bait and switch.

I have visited a couple of cabinet stores and at the end we decided to go with sincere. I wanted to…read moresay, one of the key reasons is the representative, Kailin Huang, who is extremely helpful that we truly appreciated. Our project is just a middle size kitchen in an 100 years old house, with an odd shape + unleveled ceiling. We went back and forth 6+ times (because we kept changing minds and also want to explore different ways and styles, etc), and Kailin is always patient with prompt responses to provide her valuable suggestions for us to consider. She is knowledgeable, thorough, patient, well organized, yet never let you feel pressure to purchase. We are grateful to have Kailin working with us.

We ordered flooring at a great price and it came earlier than expected! Everyone we interacted with…read morewas very professional and helpful. After two terrible experiences at other stores buying flooring (Home Depot and Lumber Liquidators), this was a breath of fresh air!

If you need tiles, Italics is the place to go! They have a wonderful selection and the staff is so…read moreknowledgeable and helpful. I was so nervous about choosing a tile but left feeling confident.

We looked at many tile vendors for our bathroom remodel. I was so thankful to find Italics in…read moreEmeryville. The store itself is sized so that you don't get that airplane hanger feeling. All the tiles are artfully and accessibly displayed. Eddie helped us through every step of the way. He is probably the friendliest and most helpful and knowledgeable sales person I have experienced. Their tiles are excellent in quality and very reasonably priced. And yes, Eddie helps with every decision, including grouts and trims. I highly recommend Italics in Emeryville. The main answering machine says appointments are needed, but that is no longer true. Shoppers are always welcomed.

A superb product, beautiful craftsmanship, flawless installation. They made a trapezoid Dekton…read morecountertop with an integrated sink for me and installed it over an ancient granite countertop which we could not remove because doing so would damage the marble wall cladding. These folks know what they are doing thank you Tali Benattar and Senad. By the way--not every dealer who sells it knows how to cut and install Dekton--Benattar does.

Tali and the team at Benattar Marble & Granite are superb. We've worked with them on several…read moreprojects, and they're always responsive, detail-oriented, and competitively priced. As professional interior designers and cabinetmakers, we can't afford to hire individuals who aren't at the top of their game (we've been there, done that). We keep coming back to Benattar because they clearly take pride in their work. Highly recommended.

So this morning I was making coffee in our newly remodeled kitchen. Everything about it is…read moreimproved. The space is small, less than 120 sq. feet in our mid-1920's era house, and yet there is an amazing amount of counter and storage space, and the workflow between range, fridge, coffee station and sink is natural and makes sense. Everything is light and airy looking and the space looks modern yet retains the feel of early 20th century construction. Tile, counter, cabinets, floor and paint are complimentary, and soothing. There's even a range hood for handling cooking exhaust. We could not be happier with the outcome of our project, and we realize that engaging Aimee Toy Inouye at Paragon Kitchens and Bath was the number one reason for the success of our remodeling project. Rewind 4 months. My wife and I decided our 90s-era old kitchen had to go. Massive dark granite counters/backsplash was cracking, Ikea cabinets were crumbling, lighting was dim and we could barely lay out a cutting board for meal prep. We knew enough subcontractors that we thought we could handle the project ourselves, but how were we going to best change the space? We investigated kitchen design firms and the upfront cost seemed shockingly high. Paragon's quote was in the middle of several firms we investigated, but still, we were thinking we could save money right away by figuring out a design ourselves. Keep in mind, engaging a designer will be your first expense. Later on you will be writing check after check without thinking twice but in the beginning, you will hesitate. You will think, they can spit floor plans out of a computer in an hour. It's a counter and some cabinet boxes and some tiles. Plug in the numbers and it's done. You will think of the cost of designer time, when you really should think of the cost of designer expertise. You are paying for knowledge, experience, and talent, which actually is priceless. In this case Aimee's knowledge, experience and talent were an amazing bargain. She and her partner Christina visited our kitchen several times and talked to us about our issues and what we wanted out of a remodel. They took exact measurements, and then several weeks later came back with renderings of four different layouts, with pros and cons listed for each. We worked with her and in the end combined two of these proposed designs and asked for cabinet estimates, a counter source, and advice on paint, flooring and tile. Here Aimee's contacts were key. We visited a slab yard in Berkeley together and picked out stone that would work with her design, and found complimentary backsplash tile and flooring. She put together a cabinet order that was complex and complete, with a company that gave a firm delivery date, and with that in place we were able to start demo on Jan 5. Paragon provided a complete set of layout and elevation plans with all measurements that our electrician, cabinet installer, tile contractor and plumber used with everything accurate and complete. Because of her assistance, we experienced smooth sailing step by step, and the project was completed exactly one month later! Throughout the process, Aimee was instantly responsive with questions about delivery, measurements, paint colors, lighting fixture suggestions, and sink and faucet recommendations. Everything she recommended worked perfectly, and when everything was finished the results were amazing. We could not have been more pleased. My wife and I recommend Paragon highly. Remember when considering engaging a designer, that you will be living with the end result for many years, long after the memory of starting the ball rolling has faded. You will enjoy the results!

Contracting with Paragon was by far the best money we spent on our remodel. I can't say enough good…read morethings about Aimee Inouye. Not only did she capture our design esthetic beautifully, she also connected us to the best contractor, cabinet maker, countertop manufacturer, and tile supplier. Having someone in the know in the business connect you to the right folks is priceless. She also set up all of our orders for us, which meant we didn't need to count tiles or spend hours staring at fixtures trying to figure out what would fit in our bathroom space and also look good. She just took care of *everything*, was incredibly responsive and professional, and thoughtful throughout. You won't regret working with Paragon!

We were clueless about where to begin with our kitchen remodel but suspected we had to start with…read morecabinets. We sat down with Francis Combes and he patiently walked us through the whole process. Together we designed cabinets to fit our kitchen. Francis even helped us with questions we had regarding appliances, backsplash, faucets, and countertops. Francis is a professional and an artist through and through. Our contracter just finished the work, and IT LOOKS GREAT!!

My wife and I worked with Francis Combes at Ashby Lumber to design a custom floating vanity for our…read moremaster bathroom. He was terrific! Francis reassured us that it was straightforward to build something that would fit in our space and walked us through several options. He helped us pull together the final design of the drawers and cabinets and guided us toward sinks that would fit the space (ours were too large). He then kept us informed during the period of construction and delivery. It was a seamless process and the final product from Sollera Cabinetry is beautifully built. We strongly recommend that you consider Ashby Lumber for custom cabinetry. You won't be disappointed.

I don't understand a company that lists their open hours on their voicemail so their potential…read morecustomers drive to the store during those supposed hours - just to read on the front door that Saturday hours are by appointment only. Very inconsiderate and seriously - how hard is it to say that on the voicemail?

Excellent selection of tiles. Great customer service as well. All went flawlessly to replace our…read morelarge bathroom floor.