This place screams go elsewhere for your big burrito. It's been a minute since I last visited but man this place has lost more than a step. It's obvious the owners are looking for profit on ask the wrong ways to open their second location. They use to have a vast selection of hot sauces and now there is 6 different bottles with 3 being empty sitting sad above the salsa bar.. That's probably not a bad thing as the hot sauces are now off such a poor quality that they are what you would expect out of a dollar tree clearance rack. The salsas are still good but given the quantity of chips in my to go order you won't have anything to dip in them. I had 6 chips.... 6... Why bother if that's all your giving as that's just enough to make you mad. Well that left room for a big burrito right? Nope. This thing was taco bell sized. Easily30-40% smaller than chipotle or diablos. Surely there is quality ingredients right? The chicken in the burrito was dry dry dry over cooked. No big chunks just little hard over cooked over charred pebbles.. match that with either rice that was under cooked or under the heat lamp too long.. Least there wasnt a lot of the filling as the ratio of tortilla was so high that's all you really tasted and ate anyway .. You can't raise prices and make the product smaller and less quality all at the same time. Its well worth driving farther to Diablos or two businesses over to Chipotle. read more

This is a MUST TRY!! I've always gone past it but the prices are SO GOOD and the food is delicious. The service was so kind! The food was so good. It was clean and so nice inside the store. read more

Surcheros Fresh Mex - Augusta - $7 TACOS (2) with chips included! I got carnitas and soft flour tacos - Tex-Mex Near Me - Augusta, Georgia

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Very good food. We ordered the quesadillas. They were Delicious but messy. . Food was falling out the sides of the tortilla. read more

It was delicious and fresh but overpriced imo. $15.40 for a loaded bowl w/ grilled steak. They were def skimping on the ingredients: pico, cucumbers, green onion, cilantro, brown rice, spinach, etc... That cilantro ranch was delicious and added some flavor to my bowl. It also came with chips, which I alternated with my fork. The folks behind the counter were kind and attentive but IDK how they could hear anything! The place was pretty busy for a Sunday afternoon, maybe the place to be after church! read more

Surcheros Fresh Mex - Augusta - Tex-Mex Near Me - Augusta, Georgia

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I love surcheros. I always go to the one in Athens, but now that I live near this one, I always go here. They have such good flavors in their food, and it's always been consistent. Service is always good, never had a bad encounter with anyone. I just wish they gave you a slightly bigger portion, but overall it's great! There's plenty of seating, and it's relatively clean! read more

Apparently a regional chain, this is a build your own bowl, Tex-Mex style. To their credit, they offer a veggie options for all the dishes at a lower price. However, this does mean that it's not heavy on protein. I sampled a salad and a burrito. The salad came on a taco shell, so not quite the health food it seems. I found the topping options modest; there were things that I like but not the variety I've found at some really good build a bowl places lately. As such, I couldn't even get a whole lot of different stuff for my burrito. Their salsas and hot sauces were arguably more numerous, and they had some good looking options at the salsa bar. Both items came with a small side of tortilla chips. I also got a drink, for which the sugar-free option was a tea that was fine. Compared to the really good fast casual places though, I just wasn't that impressed with the selections here. It'll do if you need a quick meal. read more

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I have been eating at your restaurant at least twice a week for months, and I always order the same thing. Today, when I asked for my pico in the white cup (as I always receive it), I was told I could not have it that way. I explained that this is how it's always been served to me. The employee then went to get the manager on duty, who proceeded to tell me they don't normally serve it in the white cup. Unfortunately, she was quite rude in how she addressed me. She mentioned there was a language barrier, but there was no barrier when she was telling me "no." If there truly is a barrier, then perhaps that role isn't the best fit. Because of this experience, I will not be returning, and I will also be discouraging others--whom I've previously recommended your restaurant to--from visiting. read more

I visited this newly opened establishment on Wheeler Rd recently and it was the greatest experience ever. The employees were very friendly and patient with me being so indecisive on my first visit here. Upon walking in the atmosphere was calm and quiet and very clean. when I got home with my food I was amazed at the freshness and the taste of the food. I ordered for me and another person. I paid for two what I originally pay for one at another Mexican establishment. It's def on my new favs list and I will definitely be going back! read more

Fantastic food! Love Mexican food and this is the best ever!!! Very helpful staff friendly read more

We ate at Surcheros in Jesup and had the best experience from the staff to the food! When we found out Augusta had one we were so excited to try it. However, we were highly disappointed. The staff were not friendly, at all. The food was fine. The restaurant was decent. Not necessarily dirty, but could have used some cleaning. But the staff definitely made us question if we will return. read more

Now I'm not a big Tex-Mex fan, but I do like a good burrito/burrito bowl. And I always, always love quality ingredients (e.g. fresh, crisp). So when I am in the mood for such Surcheros is my go-to. Now I do want to take a moment and focus on ambiance, for though I always believe it to be a factor here it is a highly obvious one. Their design, from logo to signage, and lighting and color scheme just scream quality. If this were someone's house, you would want to come over for supper anytime they extended a invite. So, with that in mind, consider my usual order; the burrito. Steak, fresh jalapenos (brings the heat!), pico, cheese, and diced cucumbers (to counter aforementioned heat). And tea. Every bite of that burrito is flavorful and full of crunch. I am also very appreciative that they don't skimp on the protein. I need my steak. The tea, whether the berry (strawberry, cherry, apple cider vinegar) or mandarin (orange, cardamon, turmeric), is delicious and will cause you to refill your cup before leaving. I need to start purchasing a jug of either/both when I visit. Love this option to the area and hope they open more locations soon! read more

The food was so good and the portions were great. The option to grill whatever you want is also a nice touch. The salsa options are plentiful. Every time I go, the staff is always so nice and accommodating. Much better than chipotle! read more

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If I could give less than one star then I would have. Their service was absolutely terrible. Not ONLY did they mix up every burrito we ordered (gave us someone else's order) they wouldn't even agree to reimburse us. They said they would give us one remake because we started eating them... but we only realized when we were already a couple bites into the burrito each. So the management is absolutely terrible and the service is worse never go here EVER! Chipotle is superior anyway lol. One it opens in the same plaza soon this place will definitely be out of buisness. ^follow up- their food also made me really sick the next day. I was throwing up for hours. Stay away from this place with a TEN foot pole read more

I forgot about this place and needed a redo. I didn't have a good experience the 1st time but this time around I'm impressed. My grilled burrito was amazing, great customer service, and plenty of hot sauces to chose from. read more

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Enjoy the food here but take exception to their policy for the rewards. If I use a $3 reward for a cheese dip, I cannot use my. $80 bill for that day toward my points. Seems like that should not happen. read more

Tried this restaurant for the first time today. Around 2pm. Food was fine. Ambiance was kind of plain and cold but that's not so important. The young lady that waited on me acted like I was an inconvenience coming into the restaurant. There were two women. The African American young woman was very pleasant. I greeted the other woman when I approached the counter and she just stared at me. I tried again...nothing. I won't be returning to this business. It's too bad because the vege burrito bowl was pretty good. read more

This is the first time I have ever been to this restaurant. It gives the same look, atmosphere, and set up like Chipotle, Diablo's, or Moe's. I seen the menu and figured to make an appearance due to the fact they had VARIETY of wraps to choose from. I asked the person at the counter, "what do you recommend?" He recommended the burritos so I ordered the Surchero Burrito with Chipotle Wrap with Steak, lettuce, cilantro, pico de Gallo, black beens, cheddar cheese, cilantro rice, and surcheros sauce (chipotle ranch). Then the guy asked, "do you want sour cream or guacamole? We don't charge for one scoop like how Chipotle charges. You can get one scoop of sour cream and guacamole......or two scoops of one and not be charged extra." So I put one scoop of sour cream and guacamole in there as well. The meal was delicious and filling! Ending price still pays as much as any of the chained restaurants but still a great place to order some quality food. read more

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Tried this place for the first time yesterday. Very neat and clean. Ordered a taco bowl and the carnitas quesadilla. Both so fresh and absolutely delicious. Very friendly and smiling staff. Highly recommend. Going to be our new favorite Chex next place! read more

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I never need to go to Chipotle again! This is a beautiful and clean location with delicious food and friendly customer service! I got a chicken burrito and had the pico + corn salsa cooked on the grill and then they grilled the assembled burrito for me also SO GOOD! The chips were hot, fresh & crispy. There are specials often and lots of regular menu options - something for everyone! read more

First time in there today me and my pregnant wife shocked with the modern look and how clean this place was everybody working the line had a smile and great attitude! FOOD WAS FRESH! Great flavor in every bite, a lot to unravel in your tastebuds! Very unique and tasteful teas as well! Great great great place 10/10!! read more

First time here with my husband after shopping at the DSW/HomeGoods shopping center. Clean, well-lit, huge space with unlimited fountain soda and two specialty drinks. Upon ordering, the manager kindly walked us through the process of ordering and the menu with a today's special. I ordered a steak and a chicken tacos, hubs a chicken burrito. Comes with chips & salsa. Everything was delicious and flavorful. To be honest, hubs food was better!! Definitely will be back! read more

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Today I tried the chicken bowl with plenty of fresh veggies! The Queso cheese was not hot. I took it back and he fixed me another one with of course the same temperature. The guy was able to pull the pan out and touch it at the bottom which surely indicated it wasn't hot enough. I just decided to keep it and warm it at home. read more

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Good food and very quick service. Easy to order. It's a great place to stop in and get food.

I've been about 30 times. I order the salad and I always overeat. Delicious, fresh and quick. read more

Surcheros Fresh Mex - Augusta - Dining area - Tex-Mex Near Me - Augusta, Georgia

Jam Packed on a Sunday! That was the first thing I noticed. My and a great friend of mine went there. He was the one that told me that there was a Surcheros here because I didn't know. Food and service was immaculate! I'm jealous because we don't have one in Tennessee. Can't wait to come back home and eat there again. read more

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Highly highly recommend this place. Located where the old Zoe's kitchen used to be, this is a nice healthy restaurant replacement I suppose. You can pick bowl, burrito, nachos etc and whichever option you choose you can pick a meat and veggies as well. I loveee all the fresh vegetable toppings you can get with your meal! The best part is that the first scoop of guac is free here! And the workers here are so nice. I love the salsa bar which also has a wide variety of hot sauces to choose from. I've been here like 5 times already in the past few weeks. read more

I tried Surcheros Fresh Mex for the first time it was a 10/10! Everything was so good and fresh! In my opinion it's better than Chipotle, Diablo's, & Moe's. The customer service was great . The ambiance of the restaurant was a vibe. Check out my food review on TikTok @davinitysimone . read more

Surcheros Fresh Mex - Augusta - Follow me on TikTok for more food reviews in Augusta, GA. - Tex-Mex Near Me - Augusta, Georgia

Very good, fresh food. We got the chicken bowl and a steak bowl and both were very good. We will definitely be going back. read more

Surcheros Fresh Mex - Augusta - Steak Bowl with vegetables and guacamole. - Tex-Mex Near Me - Augusta, Georgia

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First trip there and I liked it. I opted for the daily special Carnitas quesadillas with chips and drink. Generous sized with lots of option to customize the toppings. Everything tasted very fresh. Wished they gotten the quesadilla a little hotter, not all the cheese was melted and it did get a little soggy. Probably partly my fault choosing too many yummy options to pile on. Menu was easy to read and understand, prices were fair and staff was very friendly and helpful. read more

Pleasant surprise. Wasn't familiar with this restaurant prior to today's visit. Very clean, fresh food and fast service. I had the taco salad and it was amazing! read more

Good food and great service. Large portions make it easy to share. Clean restaurant and fresh ingredients. Recommend

The food is actually really good. Who would think grilling the burrito would make such a difference? The set up is much like Diablo's/Chipotle/Moe's but they are set apart because they grill the burritos. Also, they have pretty hardy portions like their competitors. I also appreciated the choice of hot sauces to add to the salsa and unique drink flavor they have outside of the soda fountain. read more

Surcheros is like an upgraded Chipotle. I had the nachos and the portions are very hefty. Everything tasted great. They also have a salsa bar and their mandarin cardamom drink was also awesome. It's nice that they had choices outside of the traditional fountain drinks. read more

First time eating here and it was awesome! The staff was great the food was good and there is plenty of room to eat! This place is kinda like chipotle but I think it's better you don't get charged for all the toppings like everywhere else and I got the burrito bowl and I could hardly finish it! Great food definitely will be back! read more

I loved this place. The owner or manager asked me to give them a try when a neighboring restaurant that I was attempting to go to was closed and out of business. I have to say it was the absolute best and the tortilla chips were better than any I have ever had. I suggest everyone go and support this local restaurant! We will be back this weekend. Healthy Mexican food!!! read more

My first time trying out this place today! The business was kept clean , and the staff was extremely helpful! They weren't deterred by me not knowing what I wanted since it was my first time , and they gave me tons of suggestions on what they liked. The food was fresh, and very flavorful! I'll definitely be back!! read more

I stopped by this new spot as it near work. I like that it's a clean establishment and the workers were friendly. During the first week they were offering free drinks and guacamole, which is a nice perk. I got the steak mini quesadilla, and there was an up charge for the steak. Normal proteins are beans, chicken, and ground beef. There is a large selection of additions for whatever entree you choose (bowl, quesadilla, grilled burrito, tacos...), so that was pretty neat. They did not ask me about the type of cheese, so I'm not sure what shredded cheese they put on it. I will say that they don't pack the protein on the entree, so my mini quesadilla wasn't bursting with beef even though I paid a little more. They took out a little cup/spoon and then measured it onto the tortilla. At $11.08 an 8" tortilla was a bit pricey, but it comes with house fried chips. I paid for the queso and was pleasantly surprised by the flavor. I might stop again, as the variety of toppings gives you the opportunity to change things up. read more

Surcheros Fresh Mex - Augusta - Quesadilla and house chips with queso - Tex-Mex Near Me - Augusta, Georgia

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Looking so forward to this and it was a huge disappointment. Food had nooooooo flavor. The chicken is like boiled chicken chopped up. No seasoning at all. The queso tastes like warmed up milk and flour. Salsa was great. Other than that it was an absolute dud. read more

Surcheros is a great spot to take the entire family! The options are endless and the kids really love the build your own bowls. Fantastic food quality and you can taste the freshness. I don't think there is a freezer in the place! I highly recommend. read more

I went to Surcheros looking for some fresh tex mex. I was very impressed with the cleanliness, the helpfulness of the employees, and of course the food. I had my vegetables grilled in the sweet and sour sauce and it was definitely a game changer. I loved it! will definitely be back. read more