What a great find! I bought an OEM remote key fob for my 2013 Buick Enclave online and asked my dealer to program it (Dave Sinclair Buick by the way), and they refused, stating that their new policy is not to program anything bought outside the dealership. Geeez!!! Anyway, Woodard's BP Amoco advised me to visit Sure Lock & Key after they told me they did not have the ability to program the fob. I drove 10 minutes to Sure Lock and the gentleman there was friendly and courteous. He was able to program my remote in less than three minutes. Total cost was $40. What a deal! Dave Sinclair probably would have charged $150 if they had been willing to program the remote. I will definitely return to Sure Lock & Key for any future needs. read more

Thanks for your interest in the Locksmith Technician position at Sure Lock and Key. We have reviewed your application. Unfortunately, you are not the right fit for the position at this time. I am sorry for the disappointing news. Best of luck in your job search. Sincerely, Marti Grubb read more

I visited this store in desperation 10 minutes before closing. After 2 failed attempts to copy my keys elsewhere I finally found this place. Even though they were about to close they were still nice and copied my keys very quickly. I highly recommend these professionals! read more

Went in to Sure Lock at 4:30pm. Called earlier about a situation and was told to be there by 4:30. Waited in line for 13 minutes. Patiently. When it was my turn, I approached gentleman at desk, explained why I was there at 4:30. He told well it's not 4:30 it's actually 4:43pm, I was late and the gentleman I was to meet had just left. Rude!! Very rude. Leaving with nothing more than a come back next week, I decided he just lost a customer and I will steer others away too. Rude customer service!! There are plenty of other locksmiths out there!!!! read more

This review was for locksmith services. Russ was super polite on the phone and then again in person. From the point I made the call to the point of arrival was about 20-30 minutes....right in the time range promised. The quoted rate over the phone was the final rate charged. $85.00 If you are locked out of your house, this is who you want to call. The door was opened in 2 minutes. No ill effects on the lock. read more

Got here to get a car key copied. Sat at the counter for 20 minutes while the guy behind the counter chatted with people about locks and Kevin Costner. Never acknowledged that I was even standing there. Finally came over and duplicated my key. Took 1 min. I was ready to leave. read more

We just closed on a new house and wanted the locks changed and all keyed the same.Called them and got an appointment the next day. The technician (Tommy) showed up on time, was friendly and efficient, was the exact price quoted, cant ask for much more. Would definitely call them again. read more

Great service! The previous owners had different locks on every door and keys to only two of them. The hardware was looking old and really need replacing. Best of all, we were able to add a keypad to the front door - which I already love. Sure Lock was great to work with. They responded to questions quickly, worked with our schedules, arrived on time, and were very pleasant and efficient. Highly recommend. read more

I called first to explain my door/lock situation and set up an appointment for them to come out. Russ looked at my old Yale deadbolts. He said the front door had warped which helped to make the door even more difficult to close properly, besides just having a misaligned lock. He had to order new locks and came back a couple days later to install them. Russ did the best he could, fussing with the hinges so the front door closed tighter and it works much better! Not perfect, but pretty good for a very old door! Russ (is kind of a character and) gave me some hints to better the security front and back. I'm pleased. read more

Timely, efficient, affordable, fair, knowledgeable, polite, professional. What else you want? Highly recommend. 8 locks rekeyed, one drilled, 3 picked...all of about an hour or so to do all the work. Under $250. Now I only have 2 keys to lose at once next time....haha. read more

I just had Russ from Sure Lock and Key rekey the front and back doors in my home. He did a very thorough job and even helped me with my door that has shifted a little. I highly recommend this company. read more

This is the second time I have used them - they are the best. They call if they are going to be late so they don't hold you up. Tell you about the lock. Just a great service company. read more

Needed some locks re-keyed and was able to take them by and have it done while waiting. Nice shop and I made sure to put their number in my phone to call with my lock and key problems. read more

We moved into our new house in Oakville on Monday and Sure Lock and Key came out the next day. Turns out that the old homeowners didn't give us keys to half the locks in the house so I am very glad we got a locksmith out right away. Russ was very professional, and spent time explaining to us what he was doing. Because we didn't have keys for half the locks, he spent time picking those locks to reset them instead of replacing them and saved us from having to purchase new locks. Their new homeowner's special was the most reasonable I have found and using Sure Lock & Key was a much better experience than when I have worked with other locksmiths in the area. I will definitely be calling them whenever we need a locksmith in the future. read more

Tim from Sure Lock & Key is awesome! He called to see if he could swing by earlier than scheduled to re-key my doors, which was a huge time saver for me! He was friendly, knowledgeable and efficient. He was even kind to my dog. The pricing is very fair, and the keys work smoothly. Tim also took the time to oil the lock in one of my doors that wasn't previously locking. Thank You! I'd definitely recommend Sure Lock and Key! read more

Had a great emergency experience on a Sunday, with Russ 4/3/16. He was jovial, helpful, professional, and a pleasure to work with. He took care of my lock issue quickly, late in the day, with a smile! I would definitely use them again. Thanks! read more

Russ is the best! Arrived on time, with an excellent attitude. Fixed our front entry solid wood triple lock door, which many don't want to touch. We had problems with the door alignment and closure. His 30 years of experience was evident right away!. The price was reasonable! The work was perfection. The door works better than the day it was put in! Would highly recommend using him for any door repair or lock issues! We are very satisfied. read more

I had been meaning to get a deadbolt put on our back door for a while, and finally got around to it. They came in a matter of two hours. They did have to come back because they didn't have the right finish on the hardware, but made an appointment for two days later first thing on Saturday morning. The guy who came, Russ, was very friendly, and did a great job. He cleaned up after himself and was done in about 30 minutes. I think it was around $150.00. Not awful. Also, they made me feel safe, which I think is the most important plus. read more

Quick service, even at the end of the day. When the locksmith couldn't get the back door open, he tried the front door. Front lock had to be replaced, but he had an antiqued one to match our 1920's hardware. Looks nice. read more

I scheduled them to replace my locks in a new home purchase. They did not schedule enough time to do the job. They were rude and unaccommodating. read more

best plase ever they make copies of darn near any key.

Amazing customer service at a great value. I called a dealership for a price for a smart key for my car. I was so shocked by the price that I was quoted that I called Sure Lock for a second price. Sure Lock was half the cost of the dealership. I highly recommend these guys. read more

Excellent service. I called Monday to get my 2005 car key with electronic fob replaced. They ordered a needed part and I stopped by Wednesday. They had my key ready within 10 minutes for less than $30. They were helpful and courteous, and honest about what they could and could not fix. They even offer a 2 yr warranty for their service to boot! I highly recommended them and would return if I had another lock or key issue. read more

I messaged Sure Lock () first to inquire about a quote for our new house late on a Saturday and heard back first thing Monday. They were friendly and informative, quoting me a special for being a new homeowner. Bonus points for having Saturday appointments. Our locksmith arrived right on time and was very friendly. He worked quickly but we never felt like he was rushing his job. We are very satisfied with the service we received and would highly recommend them for any locksmith needs. In total, we had 5 locks rekeyed and 4 keys cut for $125. read more

Russ was fantastic for replacing our locks and helping with our 125 year old door. He was quick, kind, and professional. He even gave me a few tips for covering some holes left behind by the original locks that have been long gone. 100% would use the company again (and request him) read more

I've been doing business with Sure Lock & Key for more than 5 years and these guys are fast, professional, and reasonably priced.

I have been using Sure Lock and Key for over 20 years in mostly commercial applications. They have maintained master keys, key logs and detailed information on past services that were provided. They have also installed coded or swipe card lock access systems on buildings that I have maintained. Service has always been prompt and in a professional friendly manner. They are very willing to do what it takes and have the knowledge to get the job done. Excellent pricing. I have never had a complaint and have made them my primary locksmith to service everything because of their reliability. I don't know why anyone would consider any other locksmith. read more

Our old house had several locks that were not working properly, including one with a key broken off in the lock. We were delighted with Tom's visit. He is knowledgable, pleasant and efficient in his work. All of our lock problems were quickly resolved. We highly recommend Sure Lock & Key. read more