Nice hotel for events. I've never been to an event here or booked a hotel room before, but I've…read morestopped in to browse the lobby and volunteer in the banquet area years ago. Great for guests and attendees going to the Santander Arena and other venues who have to travel. Also, there's bus parking for buses and a 8-story garage adjacent to the hotel. Cons: no public stairs inside the hotel, a loud train drives by intermittently throughout the day and night

I had a good experience a this DoubleTree hotel located in Downtown Reading, PA. It has virtually…read moreall of the amenities you'd expect from the Hilton brand including onsite dining, digital check in and digital keys, fitness center, meeting rooms, pool, etc. There is onsite garage parking connected to the hotel. The room was clean and I appreciate the good customer service. In the vicinity are entertainment options including local bars in West Reading, Goggleworks Center for the Arts, the Reading Pagoda, City Center, and movie theater. Like many small cities, the nightlight turns down at a decent hour, so plan accordingly. I recommend exercising caution in the neighborhood after hours because of crime. Overall, a good experience and one I'd recommend.

Tina C was the best hotel chef I've come across! I stay at a fair amount of hotels for work, and…read morethis one just struck me as a pleasant surprise while on the road. Free breakfasts aren't usually the best, but this location must have a budding chef in Tina! They had this really great breakfast burrito station that made me go back for seconds. Rooms are clean and quiet, and any staff I interacted with were very friendly.

Great service, close to the musical venues, amazing suite set up. The beds are pretty comfortable…read moreand roomy. I love the long curtain rods so they can be closed from any angle. The room and kitchen appointments were more than adequate.

Overall this place is a nice stay for a quick weekend away. It's located nearby many restaurants…read moreand shopping. It took me a couple of rooms to get one that was really clean. The staff was very nice and understanding. The location is upgraded but the cleaning staff just needs to pay closer attention to the small details in the rooms.

moving from goods to others…read more location was close to restaurants and shops. walking distance for normally mobile folks. I'm not, but that's not their fault. room was comfortable and clean. nice sitting area off lobby, including some outside areas. nice, quiet, comfortable. staff was a little apathetic and at one point, mildly hostile. not happy with that, especially with my long history with the Marriott brand. worse, there was no indication in the reservation that there was a parking charge - and it was for an uncontrolled, open lot. I can understand charging for parking under many conditions of scarcity, but this was an open lot. makes no sense.

we stayed here for one night…read more Check-in: Process was smooth and the person at the front desk gave us some suggestions on where to eat. Room: Was spacious and clean. Check-out: You are able to check out online and that was helpful. I love that you get to check out at 12 instead of 11. Price: I feel that it could have been cheaper but there were not many options in the area. Overall this is a good option.

First night roach in bathroom. Front desk showed no interest; no follow up, not a word. Second…read moreroom: dead bug on night table ( attached) check out day front desk showed absolutely NO interest promised a call...: no manager "available" : 2 e-mails sent to management , no reply... Others checking in were talked down by other associates in front desk. I will def not trust staying here again!

This was an amazing place to stay. Positives:…read moreWe were greeted by the housekeeping staff as soon we arrived. They were outside cleaning the windows and was very pleasant. Everyone we met was nice. The check-in went smoothly. Both front desk clerks were very kind. She did apologize for not having a room on the ground floor, but put us in a room near the elevator so I didn't have to walk far. The snacks and drinks were reasonably priced. I was very surprised and happy by that when my sugar dropped unexpectedly. The room was clean, spacious and updated. The beds were super clean. I always wipe off everything and there was no extra dirt on the wipe. The 24/7 coffee was AMAZING! The machine grinded the beans and brewed it fresh. Check-out went quickly. Cons: Nothing is perfect so I do have a few cons: Breakfast was not pleasant. It is a large hotel and the breakfast room was large but the area they had the food was not. They of course are not responsible for the incredibly rude people we encountered but I do feel they need to make the room with the food bigger to keep people from crowding in. I am not sure if it was because it was on a weekend but I got frustrated and we ended going somewhere else to eat. Which was irritating because we didn't count for that added expense. Small room issue- The bathroom was really small and the toilet was right in front of the door. I am fluffy and I had to sit on the counter to open the door. Not much you can do to fix that, but just be aware. All in all my daughter and I loved it here. We will definitely stay again!

When I went in the front desk clerk was very friendly. He greeted us, asked us where we came from,…read moreand processed the check-in is a swift manner. He even asked whether I preferred a room near the elevator or far from it and which floor. The room was comfortable and came with the appropriate amenities. The only criticism that I have (which is common to most hotels) is that you can hear it when people above you are walking around. I will definitely stay here the next time I am in the area.

Walkable area - Kohls, Wegmans, and local restaurants, just a 5 min walk from the hotel…read more Tiny gym, but has what you need, cardio machines and weights. Room was fantastic. When I opened the door, I actually thought "this must be the wrong room," because it had everything. There was a full kitchen, comfortable living room area, and spacious bathroom. Stayed there on a Tuesday night and was told there was a happy hour with food from 6-8pm. From the looks of it, there was some great snacks and drinks available. Oh, and when I checked in, there was a tray of chocolate chip cookies at the desk. I love all the treats!

Did a quick get away to Amish Country, this isn't exactly close but looked very nice. Got two…read morestudios with King beds. Room is huge and very nice.

We flew in town for a family funeral (5/29 - 5/31/2025). So, it was nice to be greeted with big…read moresmiles and an expedient check-in. Our room was clean and spacious. Included was a nice sized refrigerator/freezer, microwave and lock box for valuables. This is not a luxury 5 hotel but is a great value if you need an affordable and clean place to stay with free parking and complimentary breakfast. Also, snacks are offered via vending machines. This hotel is central to several discount/food/pharmacy stores, as well as restaurants. Centrally located in Reading PA. Recommendation: Yes!

This place just isnt good. here is my list of pros and cons --…read more PROS: 1. breakfast i guess.. (ill get more into detail in cons) 2. Lots of space in the actual room 3. comfortable beds and chairs 4. overall place looks nice CONS: 1. the breakfast actually is trash. waffle machine sucked, bacon looked and tasted like it was plastic, sausage was mid. 2. Shower did NOT drain at all. i was standing in a pool of soapy water. 3. weird red flakes in the sink?? 4. place REEKED of smoke half of the time. 5. Elevator made a very loud screeching noise when going down 6. No sink inside of the bathroom, it was outside of it for some reason. 7. Not even enough towels for everyone in my room In summary, I would go to this place only if you would be staying 1 night, and need some cheap livable options. if you're looking for somewhere to stay multiple nights, find somewhere else.

I used the Hampton Inn Reading/Wyomissing for a conference we had in their area. What a great…read morehotel with amazing staff and an easy to get to location. Bernadette Berrios went above and beyond, making sure everything we needed was handled.

I'm extremely disappointed with my stay at the Hampton Inn Wyomissing. What should have been a…read morestandard, reliable experience quickly turned into one I would not recommend. The noise level alone was unacceptable - honestly worse than a kid-focused resort like a "fun dome" environment. There were large team groups staying at the hotel, and the staff made little to no effort to manage them. On both Saturday and Sunday mornings at 6:00 AM, coaches and teens were running through the halls, loudly pounding on every door to wake their teams and using profanity and racial slurs. Despite clearly being an adult business traveler, I was repeatedly disturbed until I had to yell through the door to be left alone before threatening to call the front desk. That should never be necessary. Beyond the noise, the overall condition of the property was disappointing. The bed sagged noticeably, the AC unit appeared to be filled with mold as did the room itself, wallpaper was peeling, and the air in the room felt stagnant with an unpleasant, almost rotting odor. The paid food options were underwhelming at best and not worth the cost. As a Hilton Honors Gold member, I expected at least a baseline level of recognition or service, there were no meaningful benefits acknowledged during my stay. While I did receive a verbal apology and was offered a refund for one night, that refund and any associated points were never actually processed, which only added to the frustration. Lastly, the surrounding area felt questionable and did not provide a sense of safety. The surrounding area is not safe Overall, this stay fell far below expectations across multiple levels noise control, cleanliness, service, and follow-through. I would not recommend this location.

Booked this hotel using my IHG membership and was offered a decent price for a one night stay. My…read morefriend's and I attended a concert at the Santander Arena and this hotel was a quick uber/lyft ride away. The lady who checked me in at the front desk was friendly and welcomed me as an IHG member. She explained a few amenities and then provided me a key to my room. The hotel was clean and while it was newly upgraded, it wasn't old and decrepit. The room was clean and spacious, which is the bigger deal in my opinion. They provide to your Dove body care products in the bathroom. The linens were not soiled or stained and the bed was comfortable. All and all, it was a good, affordable stay.

Where do I begin?…read more HomeTown Hotel Minus the Hometown Hospitality! Much to my dismay, I got caught up in the mid July 2024 world wide IT outage that grounded my flight for days... In attempting to cancel and refund my reservation, both Savanah and Monique have greatly failed their guests. Quoting company policy, they continued to repeat and reiterate the rules written in front of them....NO room for common sense and compassion in helping to refund my $542 for a hotel room I never saw.... All I needed them to do was "approve over the phone" the cancelation/refund with the third party. They simply would not extend themselves. Book Elsewhere!