Brought pee pads for my little dogs because they can't go from 6 or 7 pm til 7 or 8 am without relieving themselves. The pads were used 1 night out of 5. So my dogs peed their beds. The beds were removed to wash but never returned. They had to sleep on the concrete floor for most of their stay. They did put a comforter in there for 1 night. But it was peed on because pee pads that I supplied were not put down. So after that was removed, they had nothing. The camera is grainy at best especially at night. And my dogs stayed by the glass doors so I couldn't see them most of the time as the camera didn't show that area. So it was useless to pay for that when 90% of the time, you can't see them. It made me sick to look at the camera and not see any beds! My dogs will not be coming back! What's not in the photo? My dogs or beds! read more

Surf City Pawville - What's not in this photo? My dogs or beds! - Pet Sitting Near Me - Hampstead, North Carolina

My pooch is a rescue who is often frightened of people he doesnt know and had to have part of his foot amputated due to cancer, so it is difficult to get him to agree to toe nail filing. Before we found Surf City Pawville, he would struggle with groomers, and often times it could take up to an hour to get the job done. The staff at Surf City Pawville definitely have the right touch because from day one, my boy has not had an issue and is in and out inside of a few minutes. I haven't had a need for boarding or day care, but if I do, I'm certain my guy will feel loved and enjoy the experience. He loves his friends here and always seems so happy to visit. read more

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Amazing grooming services, very friendly staff, and a great environment for the pups! Book early as they fill up fast!

Our dogs tried it out the other day and were tired when they got home. The people who work here were really nice. We were sent doggy report cards with photos of our dogs. So cute! read more

I had to update my review from a few years ago to really rave about Pawville's doggy daycare. We have been taking our Great Dane/Bull Mastiff puppy and she comes home happy and tired. I also really like the full day hours, the fact that we can watch her on the doggy cams and the little report card she gets at the end of each visit. It has been a blessing and she absolutely loves it. read more

Surf City Pawville - Pet Sitting Near Me - Hampstead, North Carolina

We dropped the dogs off Friday and picked them up today. Each time I spoke to an employee on the phone or in person I had a positive experience. Upon arrival we got the dogs in and settled and went on our way. We packed their food from home as well as a toy. A few important notes: -our male dog isn't fixed so for the protection of others he could not play in the general population. Luckily our female dog is fixed and they played together. -there are several discounts available to you. For example, military and boarding multiple animals. -inside there is a small store with food, treats, leashes and more. read more

Surf City Pawville - Entrance - Pet Sitting Near Me - Hampstead, North Carolina

I have a 70 lb pitbull husky mix who is my entire world. Normally I take him with me when I travel, but unfortunately I wasnt able to this time around, and I was struggling to find somebody I trusted to watch him. I've taken Maui to pawville before for grooming, so I figured this was a good opportunity to try out their boarding, and it was honestly the greatest decision I coulda made. I rented him a townhome with a webcam, and booked him for daycare on both days that I was gone. Being able to peek in on him every once in a while was such a comfort, and they sent daily report cards with photos that were just so adorable and very appreciated. I will definitely be taking Maui to pawville again for daycare, grooming, and if ever I need it again, boarding. The staff was very awesome and Maui had the time of his life. read more

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Came in as a walk in for nail grinding and they took us in immediately! Theres a mini bus out in the beginning of the route with pawville all over it letting you know just where it is. The building itself is super cute with plenty of parking space. There's a grassy spot to the right with a pet waste station so perfect for a little potty time before bringing your pyps in. Everyone was so nice. After explaining what horrors had happened at an petsmart just for nail grinding, they did perfect on my boy Choco's nails! Even got his dew claws which for some odd reason most places seem to miss. They were so gentle with him and even mentioned how he did so well! He's been traumatized by nail clippers from his previous owner whom of which snipped off all his nails far past the quick when he was only a few months old so really just sticking to grinding keeps him from freaking. They reassured me and he came out with perfect dremmelled length nails! They have treats right at the front desk and shelves with goodies ( different type of chews like pig ears, etc) and a wall full of leashes, harnesses and different accessories for your pups. We've found our go to spot now and will be back to bring our girl in for daycare hopefully soon! Thank you! read more

Surf City Pawville - Pet Sitting Near Me - Hampstead, North Carolina

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Usually I will pick my dog up from a random groomer and she seems stressed out, not the case this time. You could tell she was treated with care, (even though she doesn't do well with nail trims) she looks cute as a button with her new do, and the staff was very accommodating when I got called into work and I had to ask them if someone else could pick her up for me. Very happy with our experience, and I will be taking my baby back. Thank you guys! read more

Our 2 dogs and cat stayed at Pawville while we moved from NC. We couldn't be happier and the daily updates were so helpful while we were dealing with everything else. read more

Surf City Pawville - Pet Sitting Near Me - Hampstead, North Carolina

Very friendly and Frannie did a great job on our Sheltie. She was great. They have a nice selection of toys and treats for purchase as well.

Judy Anne is the best! Max is hard to groom, but she always takes the time to make sure he looks good! She even gets BIG tail wags from him when she greets him, and he doesn't easily give out BIG tail wags. read more

Surf City Pawville - Max and Liliou after a visit for grooming - Pet Sitting Near Me - Hampstead, North Carolina

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Our puppy was happy running around Pawville during the day. Staff was helpful. Rates are good.

We absolutely love Pawville and the entire staff'! Donna is so sweet when you're checking in and checking out! And summer does the absolute best job on our dog! I always recommend Pawville to all our friends! We love it here! read more

Surf City Pawville - Pet Sitting Near Me - Hampstead, North Carolina

The folks at Surf City Pawville have now groomed my beagles twice (not an easy task) and we couldn't be more pleased. The staff is very courteous and professional and the results were excellent. Neither of my hounds like their nails trimmed but the Pawville crew managed it with no problems. This is who we'll trust our beasts with from here on. Highly recommended! read more

We moved up here from SC and were in need of a kennel. We have used Pawville several times now and they are wonderful. They go out of their way to make our dogs comfortable. Both dogs have special needs and they go the extra lengths to make sure they get what they need. I would recommend them wholeheartedly. read more

Surf City Pawville - Beef our dog. - Pet Sitting Near Me - Hampstead, North Carolina

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I have been taking my dog, Charlie, for a summer short haircut for four years now. I have been pleased every year. She's a senior dog now and is very nervous about this process and always has been, but the staff at Pawville are so kind and understanding. We just went today and Charlie looks fantastic and is running around like a young puppy, with her summer shave. Thank you, Pawville!! read more

This was our first time boarding with Pawville ... and we will be back! My husband and I usually board our dog near home, but our normal boarder was booked and we couldn't bring our lab mix to an upcoming family trip on Topsail. My mom, who lives on Topsail, suggested Pawville and it was a great fit. Our dog was boarded last week (plus some grooming) and had a great time. The staff were friendly, responsive, and professional, and then sent lots of updates and pictures. read more

There is a new Pawville where Trulie Dogs was.. Sadly!! I loved Trulie Dogs and was a regular customer with three dogs getting groomed for over 6 years. After Pawville of Porters Neck rescheduled my appointment, they refused to groom my dogs because I was a few minutes late. The staff was incredibly rude and had no clue about customer service. They lost a good customer today. I'm sure I'm not the first. read more

We had our Charlotte there for 2 weeks while we was out the country couldn't ask for better service and specially the daily update with pictures of our baby playing and having fun thank you so much Pawville definitely recommend for anyone who is looking for pet boarding read more

I am very happy with our 1st visit!!! We plan on returning in two weeks for a full groom. The staff was soo sweet! I wish I could remember the names of the girls that helped us out yesterday because I would LOVE to request them for future grooming appointments!!! read more

Friendly staff, fantastic prices, and clean facility. The fact you don't have to pay extra for your pup to play is huge. The report cards and live feed are an added bonus. Will definitely be repeat customers. read more

Pawville was absolutely a lifesaver for us.. our puppy needed to be socialized and we brought him to pawville. He loves going and we love that the staff is so friendly and concerned about our pets.. I can't say enough about the people there and how they love what they do.. read more

Loved Pawville. We couldn't have pets in our vacation house and were nervous about boarding our recently rescued dog. She had her own space that wasn't a cage and lots of room to run and play with other dogs. The staff were super nice and took great care of her. Added benefits were almost daily report cards with pictures and we also got to take her out some for some beach time. We definitely recommend Pawville! read more

Our dog Beau is dog aggressive and absolutely cannot be around other dogs. This presents problems when trying to find a boarder. However, Pawville took him in and gave him plenty of individual attention. We got daily report cards and pictures that let us relax and know that he was in good hands. We picked him up and he had a stylish new Easter bandana and looked happy and healthy. We will definitely be using this facility for our annual trips to Topsail Island! read more

I was actually really excited to try out this place for my dog's nail trims since it's much closer to home. If I could do it myself I would, but he hates having his paws touched and I can't hold him alone. The lady was super sweet but I paid for his nails to be left completely untouched. I did not notice until I got home since I could hear his nails all over my floors, so I had to struggle and try trimming them myself. Did not expect them to do that considering all the good reviews, but now I won't be back. read more

It's sad that I'm having to write this but I really dislike how there's not a set price for grooming and every time I've ever been there I'm paying more and more. Grooming my 45lb goldendoodle shouldn't be $120. This place is a scam. The front desk girl told me they work off commission and there was only 3 dogs scheduled so they're trying to make up for the other non-schedules spots. So you take advantage of me and my dog to get more money? I was appalled. I won't ever go back there. read more

We boarded our dog here for the first time. she's only 8 months and we haven't really been without her yet so i was nervous but have heard great things about Pawville, which were all true! the staff are so so friendly (Donna at the front desk was a so kind!) and trustworthy, I felt that my dog was going to be properly taken care of and safe! (also employees are dog CPR certified!) the facility was clean and they sent me a report card with pictures of our dog playing with the others, made being away from her easier! the price is very reasonable too! when i picked her up she even had a cute bandanna on! I can't wait to check out their other services! read more

Surf City Pawville - Pet Sitting Near Me - Hampstead, North Carolina

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This was my first time to Surf City Pawville! It's extremely easy to get to because the staff has placed a super cute designed van at the entrance of the street you turn on for the shop. Immediately entering the staff were extremely friendly!!! It was an awesome process to check my pup in. Holly, the groomer, came out to speak with me - which was AWESOME. She's explained the plan and I really appreciated that. She also called about 15 minutes before I needed to get her to give an update. Super professional and great!! I literally can't say enough about this facility. I highly recommend. They made this process so easy and painless. Holly even added a sweet bow to my precious Charleigh read more

Surf City Pawville - Pet Sitting Near Me - Hampstead, North Carolina

I had made an appointment over two months in advance for my dog to be groomed. I walk into surf city Pawville at 8:30 and I'm informed that I was called at 8:05 to tell me the groomer is sick. I was very disappointed because my dog is in a costume contest on Saturday. Very disappointing because I made this appointment over two months ago. Then I pick the dog up from daycare there and he smells worse than he did before I dropped him off! I can't imagine what an 11-year-old did to smell so bad?! The picture that I got on his report card showed him sitting in a cement area indoors on a beautiful day like today. Lastly, I'm informed that the groomer doesn't make any kind of concessions or tries to get you in earlier. The next appointment isn't until late December!!! That is completely unacceptable. Heather cancels on me and I have to pay the penalty of waiting an additional 2 1/2 months for another appointment. WT?! read more

Everytime we have gone our pups are excited. We are always greeted with a friendly smile and caring employees. We have used the daycare and boarding and will not go anywhere else. read more

The staff took great care of my little love Emma. She is a shy dog, so sleeping away from home is not easy on her, and by day 2, Pawville had her smiling! I loved that they emailed me updates via a "report card" each day. We we will be back! read more

Awesome staff! The only downside was the vet bill we had after attending pawville for the first time. Teddy attended daycare on a Monday and by Wednesday 3 out 4 paws were extremely red and irritated. I took him to the vet, and they said that he has been in contact with something that has caused a lot of irritation. The constant licking created wounds that then became infected. We were given a steroid and antibiotic. I let the vet know that we attended pawville this week, and they said Teddy was the third case this week that has had the same problem. They figured it was a cleaning regimen that some dogs might have a reaction to or lack of cleaning. Our vet has notified pawville, and we have been told it has been taken care of. The vet hasn't had another pup come in with an issue since. Also, it was pretty hot day and they were out in the hottest part of the outdoor play area. When I dropped him off there was an empty dog pool and just a small pail to drink from. Some dogs can handle it, however if your dog has long hair or is not used to being out in the heat for extended period of time, it may not be the best fit. read more

This place is top notch!! Just moved to the area and so glad we did!! Such a cute shop and the employees are the nicest people! My dog Sanchez had his nails done and it was a breeze. Then Kona went in for his grooming appointment and he came back looking so handsome :) I really can not say enough amazing things about this business. We are so beyond thankful to have found it. You have very friendly employees and such a cute place!!! We look forward to our next visit!! read more

Surf City Pawville - Pet Sitting Near Me - Hampstead, North Carolina

We recently boarded our two dogs here and I couldn't be more pleased. Everyone was very friendly and we received a report card with pictures via email every couple of days. We will definitely be going back!! read more

I loved they went out of their way to make me feel comfortable leaving my kitty baby with them. they are very experienced and friendly they treat you like family when your there as well as your pet. my cat libby has never left home before til here and she loved it she was so happy even before we left being able to watch through the fish tank of the lobby and be nosy. anyways i cant imagine a better place to leave my kitty if need to go out of town or what not again. i will recommend them a thousand times over. thanks to the lovely people of pawville in hamstead for pampering my baby as if she was your own. read more

Great job by everyone at Pawville in Hampstead. Our coton puppy Sundae was there for two weeks in August and had a wonderful time. And the Report Cards were fun! Thanks to all! read more

My puppy goes here for day care 4 times a week and he loves it. He is always sent home clean and tired, meaning they do their job right! If you're looking to let your dogs energy out being them here! The ladies are also very sweet and understanding. read more

I have a pretty hard to handle dog who HATES getting her nails trimmed. All I had to do was bring her in and they took her back immediately and they did a great job with her! They were able to clip the back and front paws (which is a big thing for her) and they knew exactly how to work with her. Thank you guys! read more

Love this facility. Everyone here is wonderful and is is obvious that they all love animals. They always take such great care of my babies. They groom my little girl and do a fantastic job. I will never go anywhere else. read more