I cannot in good conscience recommend Tri Supply to anyone for any reason. Our experience with them…read morewas an absolute nightmare from start to finish, and it's astounding to me that a company can function with this level of incompetence and carelessness. We purchased a $1,300 custom back door from Tri Supply because our home was brand new, and the builder had already used Tri Supply for the existing doors. They had all the specifications and exact measurements, so this should have been a simple transaction. We met with Catherine, who placed the order for us since we wanted to replace our full-length glass back door with one that could accommodate a dog door. The first door arrived a few weeks later. After taking apart our original door, removing all the hardware, and preparing to install the new one, we discovered it was a foot too short. A glaring but forgivable mistake. Catherine apologized, admitted the error, and assured us she would fix it. The incorrect door was picked up the next day, and we waited another week and a half for the replacement. When it arrived, it looked correct, so we once again went through the painstaking process of removing and reinstalling hardware on a nine-foot solid door--only to discover that this one was 3/16 of an inch too wide, making it impossible to fit. Handling and rehanging a massive, heavy door like that is no small task, and the level of frustration we felt cannot be overstated. I am a disabled veteran with back issues so this was a tall order, quite literally. We reached out to Catherine again, stayed polite and patient, and asked for someone to come measure the door properly. Instead, we were told to measure it ourselves, which we reluctantly did. Tri Supply then instructed us to leave the door on our front porch for pickup. It sat there for five days before they finally retrieved it, despite multiple calls from us. Another week and a half passed before the next door arrived. By this point, we were beyond exhausted with the ordeal. This door finally seemed to fit--but it was damaged. It had scratches, scrapes, scuffs, and even footprints on it, as if it had been dragged across concrete and treated with complete disregard. This was the final insult in a process defined by delays, negligence, and incompetence. While the door eventually fit, the entire experience was an infuriating lesson in how a company can fail its customers at every step. Tri Supply demonstrated a shocking lack of professionalism, accountability, and care for both their products and their customers. If you value your time, your money, or your sanity, avoid this company at all costs. Only consider them if you have no other options and are prepared for weeks of frustration, repeated mistakes, and careless handling of your property.

Ordered 7 pre hung composite doors and it was a big disappointment all round. On the work front,…read morethe quality of milling and glass install was just awful: big gaps between glass and trim, unneeded routing, wrong sills, wrong astragals, way too late. Went there because of the good reviews, but regret the decision. Many thousands of dollars went into fixing up what they delivered. On the service side, Mollie is the point person for them in Austin when it comes to doors. I had read poor reviews about her and unfortunately I can only concur. Would not do business there again.

Set up a date to have a countertop removed in order to rebuild a water damaged cabinet…read more Could not get Frank to set an actual time for the work. Said they would call before hand to meet at the customer's home. After waiting all day, I contacted the office and was told they were contacting their installer to head my way. After an hour and half of waiting, they never showed up. The office manager was very sympathetic, but the head of the installers was terrible. Very arrogant and not customer friendly at all. Looking for a more reliable countertop dealer! Tired of being treated like this from someone who wants me to pay for their "services".

Very good experience with this company. Had a small 15ft vanity countertop job that was…read moreprofessionally installed with no problems. Pricing was competitive even though it was a "small" job.

Was able to have my upholstery cleaned within days of scheduling the appointment. Derek was both…read morefriendly and professional. He offered a BOGO deal to have both my area rugs cleaned, so I took him up on that. My furniture looks great and my house smells so much better. A great company and one I will be using again. **If you're a veteran, ask about their military discount.

The technician(Will) was very professional and amazing. He gave me a courtesy call prior to my…read moreappointment to see if I was able to accommodate an earlier appointment time. When he showed up he did an initial walk trough and asked if there were any areas that needed any attention such as spots and stains. He was very respectful of the property. The fresh scent that was left over after the cleaning was amazing. I will definitely be picking them for my move out needs when it comes time to move.

Joe did a great job. Pleasant person to work with. Showed up on time and carpets look good.read more

Joe did amazing cleaning my couch! It basically looks brand new! He was courteous, prompt, and…read moreefficient. I would definitely recommend him for carpet cleanings as well! He did my area rug and all i can say is it is white again! LOL. Thank you again Joe for doing an amazing job!

Highly recommended, fast, honest, on time. The owner is…read moreprofessional and keeps checking for any things they missed. They are really thorough

So impressed with the tile/grout cleaning services provided by Chris at Classic Carpet & Tile…read moreCleaning. After moving into our home, I noticed wear and tear on the tile floors, specifically the dirty grout. Being new to the area, I did my research on possibly cleaning it myself but decided to look through Yelp for a possible vendor before beginning. I am so glad I found Chris before I took on this huge job. Once I called, he was available to come to my home and provide an estimate the next day. His prices are reasonable, affordable, and his schedule flexible. I was extremely pleased once the job was completed and would definitely refer him to anyone looking for tile cleaning. The pictures speak for themselves.

I picked some Carpet around noon and it was installed before 5pm the same day. This is the 3rd…read moretime I've hired them and they have always done a great job. Can't recommend them enough.

I've used Bestway Carpet almost exclusively over the last 15+ years. Great company. They are…read moreprofessional, customer oriented and sell quality products. No need to call anyone else!

I had service with Killeen Steam Cleaning. Worker came on time. Spent twenty minutes setting up,…read morewalking back and forth to the truck. He was in the three room job for 30 minutes. Only did one pass over the carpets. All was captured on cameras. I called to explain what had transpired, and asked for a redo of the work. There has been no response. Crickets

The service was prompt & professional. I highly recommend and will definitely be using your carpet…read morecleaning service again in the future.

I had a last minute emergency and they were able to accommodate me in no time. Ivy is so diligent…read moreand understanding of certain situations. It's such a relief having them as my first to go contact. My tankless water heater needed maintenance and upgrades urgently. There was a gas leak that needed attention. Within 24 hours the problem was resolved to perfect satisfaction. There's no job too big for them to tackle or too small not to respond. Great, professional service at all times.

They finished a bathroom shower that a prior company had messed up. I wish I had found them before…read moreI contracted with the other people. These are the people you want working for you, they do great work, they do it on time, and they do it for a reasonable price.