As a contractor, I've built and installed several brands of cabinets in this class. These cabinets…read moreoffer the best bang for your buck and are above average in quality. The bad reviews can be misleading--they come unassembled and are built on-site, so poor assembly can make even high-quality cabinets seem cheap. I've built dozens of kitchens using various brands and found that most cabinets from China are similar in quality, though their assembly instructions are often terrible. Personally, I've found J&K cabinets to be better overall than their competitors, and they remain my go-to choice. For example, a customer of mine spent $8,500 on cabinets from Lowe's (on sale), while I purchased the same cabinets from J&K for $2,300.

Poor and cheap cabinets. Now I see why the sales person was pushing so hard on these, he probably…read moremade a good commission off this junk. I have been kicking myself for not sending them back and getting a refund. My contractor was an ahole as well as he kept yelling at me as he had no time to wait on me buying new cabinets. I should have fired him as well but when you're gas lit and being verbally abused you don't realize anything until after the fact. I attached my pictures in hope no one gets surprised by the poorly made cabinets like I did. Go to Home Depot and buy a name brand. I had American Woodmark cabinets that lasted 22 yrs and I should have went that Rte. Instesd I used a small cabinet company thinking they wouldn't do me wrong and they did throughout my whole process. It's been a nightmare. These cabinets after 2 weeks are already cracking and I don't see them lasting no more then 2 yrs. So depressing. Please do research before buying these cheap cabinets.They are put together with staples, come in make shift boxes (should have been a red flag) and I believe I was originally sent rejects from the warehouse. The cabinet company was also mad I wanted these damaged ones replaced, what the heck??? Like I said, they must get a good commission or kickback from this cabinet company. DO NOT BUY!!

Unfortunately, "0" stars is not an option…read more.. Came here, per the recommendation of our contractor, because of their selection available. Called the day prior to understand their process and if an appointment is needed, which was confirmed is not. We went to specifically select tile, but was open to view counter material in stock and if we liked something else from what we already picked somewhere else. Walking in, the woman at the front desk "greeting" you, doesn't look up or at you when speaking, rambles off where to find which kind of tile, while continue working on whatever engaged her more than potential customers. We came prepared with cabinet samples and ideas and started browsing around for nearly 15 minutes. Not once, did anyone come by to ask if we need help finding anything or if we have questions. I went to the front desk to inquire about a tile I liked on their website to see if they have it in-store to view. Again, the front desk representative, continued working on whatever was more important, without looking at me, and "explained" where I could find it. When I repeated the location back to her, she spoke over her shoulder without making eye contact, and said "It's somewhere between the 3rd and 4th rack; just look, you'll see it." We decided in that moment, that we'd prefer to NOT buy tile here. To the Management - the people you employ, represent you and your company. Either, training is lacking, or your employees do not value your customers in the same way you do. To the Front Desk employee - when you have a job, that is customer-facing, you need to be engaging and actually look them in the eye when speaking to them. If you do not feel comfortable doing so, you are in the wrong position, and need to apply for something that's at a desk, where you only interact with a computer.

Been here a couple of times to pick up tile and materials for work. Very convenient location in Elk…read moreGrove Village just off of 83 on Pratt. The girls in will call were very friendly and helpful. I used the bathroom and it is extremely clean, smelled good, and is beautifully tiled. The guys in the warehouse were friendly and picked my order very fast. They also have quality products. We use Daltile products on a lot of our jobs and they are quality tiles and they also have a huge selection. DalTile has you covered for all you tile needs from tile, mortar, grout, and even tools.

We were having a hard time finding what we needed. I called and got a lovely woman on the phone who…read morehelped me that day! I just received the shipment and it's perfect! Way to give superior customer service! Thank you.

They have hard to find product, esp. faucets and their shipping is super quick, the online and…read morephone customer service was off the charts good. I've become used to crappy cust service these days, but this, in the USA, Company was great. I was able to actually speak to a human over the phone and he was beyond helpful with information on my Brizo faucet, shipping and a return. Highly recommend. Trustworthy.

Desiring to update our kitchen with new quartz countertops, we found this source through Yelp. The…read morecrew that came out to do the work was punctual, pleasant and professional. They completed the job in approximately 5 1/2 hours including cleanup. Their craftsmanship was superb, and yes, we are very pleased with our new countertops. Not so our communication with Artistic's sales rep. She was outwardly friendly and polite, but it typically took her several days to respond to messages. Her confusion about some of our questions made us wonder whether she understood much about fabrication and installation. Also, we found her guidance to be misleading. She convinced us to replace our old overmount porcelain sink with a new stainless steel undermount sink. Which might have been okay, except my Missus made a point of saying that she wanted enough space between the sink and backsplash to accommodate two accessory trays. Not only did we end up with a smaller sink but also less counter space than before! In retrospect, a rectangular sink (though more costly) would have been a better choice than what was installed. Since we were past the point of no return, we asked if they would at least move the soap dispenser to provide more usable space. To make a long story short, nearly 4 months following our initial visit to their showroom, a worker finally came out to make the adjustment. He assured us he would return the next week to complete the job by filling in the original hole with a like material. We never heard from him again and there has been no response to our text messages.

This was the second time I used Artistic Granite…read more First time I had a double sink quartz counter installed in Master Bath. The second job was my kitchen countertops with quartz. David the salesman was wonderful and helpful picking out the quartz. We had a few bumps in the road, but went relatively smoothly. Bathroom countertop went smooth- just a mess afterward, which is to be expected. Installation of countertops did have many problems. My new dishwasher was bent on the bottom cover from installers reinstalling it. I was able to straighten the metal cover enough to reinstall myself. My walls were damaged from removal of the ceramic tiles. I tried to repair myself, but they still look awful. I will have to rehire my painters back to fix drywall. A huge mess to clean up again- but that is to be expected considering removing ceramic counters and installing quartz countertops. However, I knew from the contract stated if there was any damage of anything, it would be my problem. I never mentioned it when I reached out to the owners. I did reach out to the owners when I saw such a discrepancy in the thickness of my countertops, loss of .5cm of quartz thickness-- I immediately emailed the owners asking why I had lost so much thickness. Yes, I went with an email and only wanted a email response back. I did not want to speak on the phone - more clarification by email. However, apparently asking the owners about the loss of .5cm in thickness of my quartz caused an aggressive response back from the owners- to me- I felt. So why were the countertop not 3cm as purchased, but were 2.5cm in thickness of quartz when installed--the owners said this is in the contract you signed. You take a loss of quartz with fabrication and rounded edges. Why not tell the consumer upfront verses putting it in the contract it would be 2.5cm? I had no idea - I didn't ask for rounded edges, wouldn't that be standard practice? Who would want sharp edges??? This is their expertise not mine. So if the consumer purchases 3cm of thickness of quartz, the contract states you will lose some thickness of the quartz during fabrication & rounded edges per the contract. However, "some" is such a generalized term- could literally mean any amount. Now .5cm doesn't sound like a lot but if you only start with 3cm - that becomes a whole lot. My counters are only 2.5 cm thick! Not 3cm thick as originally thought. As a consumer I had thought I was getting 3cm total. I had even questioned the person who measured it before installation how thick my counters would be. He said I had tile countertops that were 1.75" thick now. He had told me I would be going down to 3cm or 1.25". So yes I would be losing a 1/2 inch in thickness once quartz were installed. But in reality I am down to 1" thick countertops- down from .75" verses .50". Why wouldn't he tell me I would lose 2.5cm??? I then proceed to measure my Master bathroom countertop. Sure enough, I am only at 2.5cm not 3cm. But a bathroom counter you don't see the thickness or even think about it. In a kitchen I have higher countertops and it's very noticeable!! I should have measured my Master Bath countertop before I purchased my countertops. So the standard of practice is: if you purchase 3cm countertops you will lose .5cm--why not say that in the contract?? Because "their contract protects them from EVERYTHING". Be very careful with signing the contract with Artistic Granite. If they damage anything, your floors, appliances, cabinets, walls, etc.--it's your problem- I was hesitant about that too, but the men did not damage anything in my master bath. If you ask the owners anything by a written email--the owners tell me to go to Arbitration with them if I have a problem. Very combative reply. This has left a total sour taste in my mouth, the way I was treated by email- after I had questioned why my countertops were not 3cm thick and only 2.5cm. I felt the owners responded back to me very aggressively and rudely. I followed with my response and told them exactly how I felt. Then once again, they used the same aggressive tactics and they blamed me!! I was offered at the end a $250 good faith gesture- which I didn't respond back to them- DONE. I feel a company should treat a consumer way better - I felt such a negative, aggressive response--why so aggressive toward me?? David, the person who measured, the team who installed were very nice and respective toward me during the whole process. I felt the owners treated me very aggressively, when I had emailed why my countertops were not 3cm thick as I had ordered, verses 2.5cm? I would have tried to get them 3cm before installation- if I had known I would lose .5 cm. I had paid thousands of dollars for these countertops and should have been told upfront verbally, I would be losing .5cm on my kitchen countertops. Their contract states variations- broad term. I felt deceived. Really comprehend all the terms and really understand their contract.

We were so discouraged, after searching Home Depot, Lowes, Menards and Studio 41, we got lucky and…read morefound Hausrack and we're so glad we did. Not only did we find a beautiful solid wood 72" double bowl vanity with a marble top with brass drawer pulls at Hausrack, we found it in Black! It is absolutely stunning, and the price was fantastic. It cost us much less than every other store we checked. We're recommending Hausrack to all of our family and friends and we'll be back when we do our next renovation. We found what we wanted and also found a friend. Thank you, Baha, for the great service.

From the owner: Hausrack provides kitchen cabinets, bathroom vanities, and countertops to the Elk Grove Village, IL…read morearea.

I was looking for someone to make a custom unit for audio/tv in our living room after inviting 3…read moredifferent companies and asking for a quote with my design they told me that my design is unreal to do I was hopeless and LMC suppose to be last try. During consultation they said that my design is no problem for them and they need 3 weeks to make it! You can image how happy I was. They updated me every week on project status sending pictures of it. On the delivery day the installation went smoothly and tidy and it looks great!

LMC Cabinetry did a fantastic job with the custom cabinets and shelves in or living room. They got…read moreback to me exactly when they said they would and were spot on with their timing. They were very accommodating with our schedules. The final product turned out exactly as we pictured. They were very tidy and cleaned up everything at the end of the job. And to top it off they are very reasonably priced. I would definitely recommend LMC.

I purchased cabinets two months ago. Measurements were conducted by your employee (Christopher…read moreKazior, Elk Grove location). He drew up plans with the correct measurements and we placed our order. Delivery was fine, but upon installing we were short approximately 6 inches. From the end of the last cabinet to the wall is a six inch gap. I contacted Christopher who then sent again the initial set of plans. When I again explained my cabinets were a different size he sent another set of plans and said these were what we ordered. When I told him that's not what we agreed upon, he sent a third set of plans and said my contractor installed them incorrectly. Since email conversation was not solving the problem I came into the store. Christopher was extremely rude and left in the middle of our conversation.

Excellent service I had Marisuz as my designer and my delivery man. He also goes by Mario. He is…read moreexcellent everything was quick and easy. No hassles. Excellent service all around. I would highly recommend them. Wish I met them when I did my kitchen cabinets - cabinets to go was the worst company to work with and quality is awful, took over 8 months to get anything. Which is why for my next house and future renovations I will work with Rock Counter. Thank you for excellent service.

I am long time customer of Rock Counter, Elk Grove Village location. This place used to be better…read morein customer service and price. I recently bought kitchen cabinet and firs of all price was shady as moment I said this price is not realistic they decrease by few $$ and then sells guy did not even pay attention to design and delivered wrong cabinet. I have been keep calling and emailing them and no accountability nor they cares. All and all stay away from this place. price is higher than Menards and worst customer service.

The product from Kohler itself is solid and I am very pleased. Unfortunately, the installation by…read moreHome Forever Baths was riddled with issues. During installation they broke a towel ring in my bathroom and wouldn't admit to doing so nor did anything about it. If the issues stopped there, it wouldn't have been ok but they didn't. I discovered after the first use that there was a leak coming through my ceiling below the new shower into my master closet. Upon sending out their plumber he discovered the drain wasn't properly installed, causing the leak. I then discovered the bezel around the faucet handle could be spun as it wasn't tightened down and the caulking around the outside of the new unit was horrible. They sent our a worker to address the bezel, caulking and to patch my closet ceiling. The bezel and caulking were addressed fine but the next morning the completed ceiling patch had cracked and started to peal. It looked worse than when they started. They again sent a worker out to address the patching who completed the work but didn't sand any of the edges, showing exactly were the join compound was applied - horrible. So he reapplied another coat of joint compound but it was the end of the day on Friday and needed to let it dry. Over the weekend I finished the job myself so I could put everything back into my walk-in master closet. Although the installation was riddled with errors and highly frustrating, the job was eventually finished (with help from myself) and I do have a working shower. I spoke with the GM, Sam, at length who apologized and owned the mistakes and disappointing installation experience. In the end, they did make everything right.

I requested a consultation for a guest bathroom remodel, and Jake came to explain options. I…read morementioned that I was the primary decision-maker and breadwinner. Despite that he kept asking for my husband to be involved in the meeting who was not available due to work. When I told him that our budget was less than 60,000 he stated that he did not want to waste either of our time and left abruptly. It seemed that he did not take me seriously likely because I am a woman. I found his approach disrespectful. I kept getting multiple calls and texts from Kohler after that. I would not recommend Jake or renuity bath to anybody.

I spoke to to 2 "phone message takers" 3 weeks ago with no call back from anyone. Thanks for the…read moresneak peek to coming attractions and saving me time and $! Find a better company that takes pride in customer service as well as design and execution!

We started with OHI during covid. Read someone's comment about OHI on a post on social media. Since…read moreI never heard of them and we wanted our kitchen gutted we reached out to them. We liked what we heard and the vision they gave. Jeff P was our project manager and Dove was our decorator. We love our kitchen and they were great to work with. In fact, we loved the kitchen so much that we hired them to gut our family room and redo that the following year. PERFECTION! Chris Hilgers was our Project Manager (great guy) and Dove was back with us on this project. So, now that those 2 rooms were new and amazing, the flooring in the living/dining room needed to be the same and the carpet on the stairs and upstairs landing needed to be replaced to match. So, a year later we started that project and we were fortunate to work with Tammy and Sean. Tammy got everything ordered and Sean (so personable) implemented everything to again-PERFECTION! The one thing that stands out with this place are the workers. Every single person we dealt with was great. From the kitchen remodel-Jeff P, Dove, Will, Chris G, Tommy etc, to the family room- Chris H, Dove, Tommy, Will, Chris G and then to our Living/Dining/Stairs-Sean, and Tammy they worked hard to please us. John, the owner, got us started on each project, which was a nice touch. I hope I didn't forget anyone! So, if you are thinking of remodeling, OHI should be on your list of consideration. You won't be disappointed. Thank you.