Awesome place Huge selection…read more Employees have the knowledge to make sure your comfortable before you purchase something

Huge store with all the things you could imagine needing for the outdoor. There's a wide range of…read moreitems there from fishing gear, shoes, snacks, to camping gear. For how large the store is, finding someone to help was a bit difficult. Christmas time is fun there. They have a Santa's workshop situation where you can get a free picture with Santa. Who doesn't love Santa? There is a walk up line and you can also make a reservation online to take a picture as well.

Horrible store with horrible management. They waste people's time, advertised a product would be in…read morestock and did not inform me you could reserve through phone, instead I showed up early and was denied product. They cater to scalpers and have no actual reservation system other than phone calls which can be faked. Shop elsewhere where they value actual customers, foot traffic and repeat customers mean nothing here

*Business itself is good, whenever I've gone here staff is helpful if I have trouble.*…read more Not sure where else to put this, I can't find anything on security for this parking lot, but I work graveyard and needed money out of the ATM (*right* outside Big 5). No signage saying no one in the parking lot after a certain time, *nothing.* light comes on and suddenly a man on a speaker says I'm "trespassing and have been recorded." I'm sorry, don't have an outside ATM then - honestly. This has never happened at another ATM in my 30 year life-span. If you can't be bothered to even put a simple sign out, don't have something on your lot that's accessible past business hours. Plain and simple unjustified to accuse people of trespassing when they *haven't been asked to leave* and *again no clear signage saying you cannot access to ATM in this timeframe.* The dude on the speaker was obnoxious about it too. Whoever your security is needs to relax and get some proper signage at *all* entrances. I was just pulling out money for my fucking rent at an outdoor ATM.

Amazing experience here! I love browsing REI but recently had the need for some help with a roof…read morerack. I purchased the wrong kind online and had to return it, and Brandon walked me through everything and since they didn't have what I needed in store, he wrote down all the models and skus needed for me to get the correct parts. It was so nice to get such customized service! Love that there's still employees who know their stuff. There's also nice clearance and last-one deals here. Haven't had a bad experience!

We have been REI members for years. Today I was treated so rudely that I'm not sure I would ever…read moreshop the Tacoma store ever again. I was returning an item with the tag still on it and was treated horribly. I ended up keeping the item and will donate it to somebody rather than dealing with Kevin. I was ready to purchase a $350 piece of luggage that I will now buy online not through REI.I'm

I've been coming here for years, in fact I worked right next to them for 9 years. The customer…read moreservice has always been easy to deal with. I had an issue just Tuesday and Kim in the shipping department took care of it for Ina timely manner & really showed up for me. Her customer service was top notch!! Thanks Kim for helping me out with my issue and making sure I didn't go this weekend without what I ordered! The value is good if you need extra deals I suggest ordering through Walmart. Don't hate me but it's true!!

Popped into Sportco on Wednesday to have new line spooled onto my Tekota reel for a charter trip…read morethe next day. Art was working behind the counter as usual and was super nice, super efficient, and just an all around great guy. Art quickly replaced my line with a smile and wished me luck. Art would be a key employee in any line of work due to his nature. I never shop anywhere else for my fishing needs. Thanks again Art.

Greats service! We came from out of town for a hockey tournament. We walked in a minute before they…read moreclosed and they got us all fixed up for an early morning game next day before they closed. Nice to see a local shop still going strong.

We came in today to get all the gear for our daughter's first hockey season. Zack was immensely…read morehelpful! Knowledgeable, happy to answer questions, look through the stock to find the right options and to assess fit. He was friendly and funny and made the entire process much easier. We got a mix of new and used items which helped keep the price a little lower.

These guys and gals ROCK Just purchased new snowboard…read moreand gear for my teenager, second time doing so, older sibling got his last year. The staff are very knowledgeable, friendly, and attentive without being pushy. Once we made our purchase, they assembled ans setup our boards. Being a few moths out of season, we got a GREAT deal. They have boards and skis with all the accessories. They also offer seasonal rental which is awesome when your kid is still growing. The price for seasonal rental is very reasonable, you'll make it back quick, when you consider the price of the seasonal rental is anout the same as a day rate at Crystal or White Pass.

Buyer beware: There is no boot return or guarantee. Worked with salesperson for over an hour to…read morepick them out. Rode them once. Hated them- hurt terribly. We went back in, explained the discomfort, etc. and was told we purchased the wrong size- nothing they could do except sell us another pair and to try to put them on facebook marketplace.. long time customer- I will never buy from them again.

My kid is a lefty and, no joke, this was the only place within a 20 mile radius that had supplies…read morefor her. I've always found what I needed and been shocked at what else I've left with too. Pricing feels fair, and I've never had an issue with customer service. They tend to be on the quiet side, but frankly I prefer that... and they've always been ready to help when I ask!

I love it even more every time I step inside. The store has this perfect blend of nostalgia and…read moremodernity that draws me in, making each visit feel like an experience. The collection is not just limited to high-end gear, but also features limited-edition pieces and retro items that take me back to iconic sports moments. Even though the prices are high, I feel like I'm investing in something timeless--whether it's a beautifully restored vintage basketball or a rare pair of sneakers that I know will last for years. The staff is always knowledgeable and passionate, and their enthusiasm only adds to my love for the place. It's more than just a store; it's a treasure trove that keeps me coming back for more.

This is a very well-stocked AND well-run fly shop. Wish it were closer. I've always found what I…read morewas looking for and always found myself thinking "What a great fly shop!" when I walked out.

I have been to a lot of fly shops over the years, some are friendly and helpful and others seem not…read moreto care. I don't even live in this area but I had some time to kill and Tacoma is not a place I would expect to find a fly shop but I was pleasantly surprised after stopping in here. Not only was the owner super helpful and willing to chat but he gave me some recommendations on flys for where I live. On top of all this they have an awesome selection of gear, flys and rods/reels. 10/10 would recommend stopping here if you are into fly fishing or want to get into it. I'll definitely be back here!