LOVE THIS PLACE!!! I get a little nervous dropping my dog…read moreoff at places, even though he's fairly big 67 pounds he is a rescue dog and get's very nervous around people. I have been taking him here for about 1year now and he loves it!! So sad I moved a little further out......

After walking in the first time, I wouldn't allow my dog to even stay for the evaluation. The…read morepictures shown on the website and yelp are outdated and the facility does NOT look like this . It's filthy from the moment you walk in, run down, and smells. They are unorganized with paperwork and air freshener bottles all over the place behind the front desk... a mountain of very dusty cords in the corner just awaiting to catch fire, an air purifier clearly not helping, and the employee did not greet us. Did I mention the old laundry detergent container holding open the entryway door? If this is how they care about their first impression, then I can't imagine how little they care about the animals. The employee looked up my dog's record and was most concerned with her being spayed... which tells me they don't watch the animals carefully and there has been a pregnancy in the past. We left immediately. Won't return.

Fetch and Jamie in particular are simply the best. Jamie was our long term dog walker before…read morepersonal circumstances changed and we miss him every day. He is reliable, provided detailed updates and most importantly our dog loves him! Rain or shine Jamie would show up for our dog and her absolute delight in seeing him was something special. I cannot recommend Jamie or Fetch enough. We love you Jamie!

Highly recommend. Great customer service and great communication. Everything is always as they say…read moreit will be. You get an update for every visit when they are pet siting plus they send photos. They are easy to work with when you need to make changes. And they are reliable.

Great customer service! Nice variety of products! Easy in and out. I was helped with finding the…read moreright collar and getting a Rite label for my pup.. and helping to get dog bath wipes..

Ah!!!! Seeing this place was a nice surprise. I remember when Petco first closed and I was so…read moredisappointed. Then a few months later, I saw that the building had been split in two, and Dollar Tree took over one side. I didn't expect a pet shop to take over the other half later on, given the much smaller size... but here we are! On my way back from some nearby business, I decided to drop in before they closed. The place is bright like most pet stores are, and it is split into 4 aisles -- mainly for dogs and cats. But, they have aquarium supplies and other miscellaneous things. I saw a small section of fish and an adorable sleeping ferret in the back! They didn't have the brand of cat food that I currently get, but what they do have is neatly organized and I could see myself becoming a regular for fish-related things or backups. It could be because they're new, but their aquarium section is so CLEAN! I have no concerns about the health of those fish. I also had a great time chatting with the staff, asking questions, talking about my experiences, listening to his answers... it was all very pleasant. When I return, I'll update with pictures of everything!

I really, really wish I could leave negative stars…read more I made an appointment for my sick dog for this afternoon. I arrived and was told that it wasn't in the system. I have an email confirming that the appointment was made. Apparently, these... people... simply cancel appointments randomly. They claimed to have called me, but I have zero missed calls. No voice mail. Nothing. Making an appointment online, with a confirmation, apparently doesn't make an appointment or confirm it? Yea. Left this place extremely angry.

This place is horrible. Do not take your animal here!!!!…read more A few months ago, we took our beautiful pit Beaux to an appointment to be checked for mange. He'd been scratching incessantly and had developed red bumps all over his skin and his fur was falling out like crazy. We'd already taken Beaux in several times before to get a proper diagnose and he kept being diagnosed with allergies. They never told us which kind of allergies he had or from where he got them, just that he had "allergies". We take him back anyway. After hours of being back "with the doctor" (mind you, we couldn't go back with him nor could we speak with a doctor after the visit), all we were told was that he has allergies (which we already knew!!!). They gave us some pills and sent us on our way. It got worse and worse and WORSE (see photo) and we refused to take him back because they refused to actually diagnose his issue. He'd chewed a hole in his tail from it itching so badly, our entire home smelled awful and whatever was causing the itching had now spread to his eyes. We instead took Beaux to another vet in DC, he was immediately diagnosed with a yeast infection, (since his visit to Banfield, he'd developed two ear infections as well), we were given a medicated shampoo, topical creams, and medication and within 3 days, he was completely better!!! Nobody at Banfield could apparently diagnose this and this is extremely disappointing!

Patricia Dee Pet Grooming did a great job with my domestic longhair cat. His fur recently got…read morebadly matted, and we desperately needed help. With the pandemic, however, almost no one was offering cat grooming. Pat and Tom were able to get us in right away. Due to the amount of matting he had, they had to clip most of his fur. That part didn't surprise us. What did surprise us was how good they made him look. Our cat looks years younger, and is even acting much happier. I expect we'll be taking him back periodically from now on. Pat and Tom were friendly people, and were great with our boy. Tom gave us some good advice for helping avoid matting in the future. They do run the business out of the basement of their house. It's well equipped and has it's own entrance, but don't expect it to look like PetSmart. It's a genuine mom and pop small business, and one I would definitely recommend.

I wish I had found Patricia sooner! She took great care of my guy. He is 16 so not all groomers…read morewould take him but she was flexible with her schedule and was able to expedite him a little because of my schedule constraints. Most importantly, she did a great job cutting his hair for his photo shoot that weekend.

This review is longgg overdue, but better later than never! My little chihuahua, Princess, and I…read morewere clients of Run And Play for an entire year. The only reason e stopped service was because we relocated to New York City. I was a new dog owner, and initially wasn't giving my chi a potty break midday. With DC traffic this became increasingly stressful because I couldn't predict when I'd be home and didn't want her holding her bladder all day! After talking to a lot of walkers, I met Jennifer and the rest is history. Jennifer came over, met P, and talked to me generally about dog ownership & her services. Jennifer is super knowledgeable and a compassionate person for people and animals - this was so helpful because it put me at ease with giving someone access to my house & my new puppy!! Jennifer assigned us Jimmy as a walker - and that was P's BFF from that day forward. Jimmy is such a good human, would txt me updates, if needed, and treated Princess ...like a literal Princess! He was always on time, always communicative, and if the rate case he couldn't cover a walk, Jennifer took her out! They even convinced my little chi to potty in the rain & snow (something I struggle with to this day). Eventually some route changes kicked in and Isa was our walker. Isa was so sweet as well, and helped me fit P in a proper harness (which is tough for the little ones) in addition to being prompt & communicative! Additionally Jennifer sends consistent updates to clients through the portal, it's flexible with scheduling, and send a super cute newsletter with helpful information - esp for first time dog owners. Overall, Run and Play is the best pet care service in southern Maryland area! We were so sad to leave such good people and I highly believe trusting Jennifer with your fur babies is a great choice. 10/10 would recommend!

Jennifer and Kim have been such a godsend for us! When our previous walker moved away, they jumped…read moreright into action. My dogs LOVE them and the feeling is clearly mutual! Totally trustworthy, reliable, and kind - everything you could possibly ask for. I'm sad we moved away from their service area. My little boogerheads will miss them!!

Called looking for an estimate for cat sitting service in the area C-Pup says they cover…read more(Hyattsville). I live less than 2 miles away from the business address listed on yelp. The owner, Shannon, was very responsive at first. When I told her where I lived, she started backtracking and listing reasons why her employees wouldn't be able to reach my apartment. She then told me she couldn't even refer another sitting service. I've had cat sitters before. Interacting with Shannon was the strangest, most frustrating conversation I've ever had. She clearly did not want to take me or my cats on as a client for reasons unbeknownst to me. I was able to find a cat sitter through another service, thankfully. I cannot recommend C-Pup.

All of our cats have been well taken care of by C-Pup. Shannon and her husband are great to work…read morewith. They always keep us posted (text msg and e-mailon how things are going with our fur babies. Also, for us what is very important is that they are a local business within University Park MD. They are our neighbors, and being local means being able to provide their services quickly.

I was recommended Old Towne Pet Resort by a coworker, and I will now be recommending them too!…read more I called to make a 2-week dog boarding reservation 30-days in advance for the peak Christmas season, and they miraculously had availability at one of their three locations (Bethesda). The gentleman on the phone was so helpful and informative and made it easy. When it came time to drop my dog off the staff were so friendly and kind, and they were extremely attentive and took detailed notes of all the items I brought with my dog and any of her quirks (e.g., severe allergies, doesn't play well with others, etc.). The space was so clean and large. I felt very reassured dropping her off as I went on vacation. When I came back to get her, the staff was helpful and, again, extremely kind and talked about her time there with details that were definitely unique to my dog. She was happy, healthy, clean, and well groomed. All of her toys and leash items were accounted for and they even ran a toy out to my car that they had forgotten in her kennel. Bottom line: 5/5 do recommend!

Two years after boarding my dog at Olde Towne Pet Resort, I am still dealing with health issues…read morecaused during her stay. I am not one to complain, especially in a public forum, but the lack of care my animal received was egregious. During her stay, my dog experienced an ear infection so severe that she developed acute dermatitis from scratching. The sore or 'hot spot' on her cheek was unmissable when we picked her up, but The staff tried to pass it off as if everything was normal. The groomer who prepared her for pickup had the gall to pretend he didn't notice a massive weeping sore on her face. For her condition to have reached this point, she would have needed to scratch constantly for days and not be noticed by the staff that were supposed to be spending 'cuddle time' with her daily. As anyone who has ever had a pet with an ear infection can attest, the behavior is far from subtle. Any remotely observant and competent person would catch it. Worse, I reviewed the update photos that were sent throughout her stay, and red spot on her cheek is visible in every shot and getting progressively worse. This means that the staff overseeing playtime let an animal run around with blood on her face for days without investigating. This is utterly unacceptable. My dog also came home with constant bouts of diarrhea that we assumed this might have been a bug she picked up in boarding, but it turned out to be colitis. Our veterinarian confirmed that this was most likely stress-induced. It has made me wonder what trauma my dog experienced while being boarded that would cause her to develop a permanent bowel condition. Her colitis has caused her enormous suffering and I am still trying to manage the condition years later. As others have reported here, the staff did not feed my animal the way they were directed, and returned what was supposed to be an empty bag of dog food to us half-full. So to recap, they underfed my dog in addition to neglecting an ear infection and resultant severe, pus-weeping skin infection, then tried to pass my pet off to me as if nothing happened. Whatever they did or neglected to do for her led to a chronic bowel condition that has rendered her partially incontinent. I was appalled by the dishonesty I experienced from the staff, but decided at the time to let it go, and simply swore never to give Olde Towne my business again. I figured my dog would bounce back, but she didn't. Reflecting that she has never been the same and that she experienced pain and neglect at the hands of the people I entrusted her with, I feel the need to let other pet owners know what they might be in for if they board their animals here.