Service Was HORRIBLE! Took WAY too long for food, the waiters seemed to be bored. Food was bad-ok. We got our sushi 30-45 mins before the appetizer and the 2 bento boxes. Not very clean, floors were wet and slippery. And WAY too expensive. $40 for 3 rolls of sushi. And not very nice and welcoming. read more

Sushi Ai - The front, sign broken - Sushi Bars Near Me - O'Fallon, Missouri

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If I could give them 00 star ,sushi all you can eat $12.99 + 18% tips with out the customer approved their services. That's a THIEF. Not yet ; the waitress keeps watching the table, it's meant waiting for you to leave the food so they could fined you extra $1.00 each piece of sushi you didn't eat . That's ridiculous. Never ask you if you need anything or how's the food. read more

Do yourself a favor and steer clear. We love the St Charles location so we thought we would give this location a shot. We were very disappointed. The rolls with cream cheese seemed to be just that - rice and cream cheese. The tempura shrimp was over fried and hard. Oh, and the water. Just don't. Go anywhere but here. read more

What a great surprise to find this little place tucked in next to Dierberg's in O'Fallon! I took the Spicy Tuna Roll and Spider Roll home and was pleasantly surprised at the quality and flavor of both of the rolls. The service was unfortunately slow and in slow motion. There was a table that discussed leaving if their order was not taken soon as I waited for the rolls to be prepared. I will be returning, but will call ahead for the takeout. Overall a nice find in O'Fallon, MO. read more

The sushi is okay, the service was awful! They were so unfriendly to us. I love the sushi to go at the Dierbergs next store so much more!

All you can eat sushi for a fixed price in O'fallon is such a deal!!! For those sushi lovers this is the place for quality sushi, run by Japanese staff the decorations are bamboo and handmade paper. Everything is delicious, especially the rainbow roll, spider roll, and Christmas roll. This place will not let u down! read more

Awesome price and excellent sushi. Did the all you can eat lunch, amazing deal and way tasty!

First impression on my first time here was disrespectful. My boyfriend and I were looking for a late night dining after work on a Tuesday night. We found Sushi Ai closed at 10 pm so we decided to head over. We got there at 9:15 pm. Before setting foot inside, we were told the sushi bar closes at 9:30 pm and they were only taking to-go orders. Now this is clearly a tactic being pulled by the employees in order to get out early. No matter what, if you advertise that you close at a certain time, follow your policy. Your name clearly advertises SUSHI and the sushi bar closes at 9:30? While on the door, it says you close at 10 pm. Wow. In the long run, customers would rather drive the extra mile to go to Kitaro if this disrespect keeps up. read more

I am new to sushi and sashimi. This restaurant has excellent variety and is very tasty. I've never dined in so can't comment on the table service. read more

Out of all of the locations I have been to for the all you can eat Sushi this one is by far the best. They seem to always be fresher, and more carefully crafted. I always leave very satisfied. I highly recommend this place if you want all you can eat. If you want just a roll or two, i'd go elsewhere, but this place is hard to beat for quality and quanity. read more

DO NOT GO HERE I would give this zero stars if I could. The waitress who seated us rushed us to a table in the far back of the restaurant and impatiently waited for us to order. This was my first time at this location and she hovered and seemed annoyed when I asked any questions about the menu when absolutely no ingredients were listed on most of the menu items. I was worried I was being a bother and just went with the shrimp tempura, the friends I was with went ahead and ordered sushi rolls. When my tempura arrived it was undercooked and soggy. The coating tasted like funnel cake batter and the tempura vegetables were so large they were still cold in the center. It was also served with some oily sauce that tasted like straight up sesame oil, not at all the normal savory sauce. My friends offered me some of their sushi rolls and the rice was WARM. My fiancée ordered the honey roll and it was nothing but cream cheese and rice, absolutely no crab at all. Our friend ordered the rainbow roll and the fish was paper thin and nearly translucent. After a few bites of her tempura roll my fiancée bolted to the restroom and puked. We quickly decided it was time to leave. We tried to tell the waitress about our issues with the rolls but she wasn't understanding us. None of the staff were wearing name tags either. We decided to just pay for our food and leave. Overall the quality of everything we ordered was disgusting, the rolls we ordered were warm as if they had sat under a heat lamp. I would recommend gas station sushi more. Avoid the place at all costs! read more

Short version: terribly slow service (although friendly enough), inconsistent quality, way too much cream cheese on rolls that call for it (skimping on quality ingredients?) Longer version: I've tried to give this place a chance to change my opinion several times... too many times, I think. First thing I learned (and was reminded of on the second visit) was that they use way too much cream cheese in the sushi rolls that list it as an ingredient. Not sure if they're skimping out on the rest of the ingredients or what... Secondly, their service is kind of a mess. The staff is friendly enough (can't say I've seen anyone smile in there though), but the way they prep the food is totally backwards. I've been there for lunch a few times and they often have only one chef preparing sushi with the restaurant fairly crowded. That's understandable if you're short staffed for whatever reason, but if one person orders chicken teriyaki and another person orders sushi, you can bet your friend will get theirs and be finished eating before you see a single roll. I cannot understand why they don't either A: wait on prepping the other dishes until they can start on sushi, or bring out shush as it's finished rather than waiting till it is complete finished. I've waited almost an hour for sushi while coworkers were completely done and looking at their phones. Third: the quality of the food is irregular. I have gotten good rolls and sushi here (again, avoiding the cream cheese), but the last time it seemed like someone knocked the vinegar into the rice. The rice was almost too sour to eat! Unfortunately I had ordered 2 rolls and several pieces of sushi, and their policy is eat everything you order or pay extra for the all you can eat. Rather than argue with a manager, I ate it and left. I have had other good meal here, but they were not sushi. Sadly, after visiting several times now, I will not be going back. There are other amazing options available in this area to waste time on this place again. read more

I wouldn't say this is an authentic Japanese place. My nephew's order and mother's came out good in their opinion. I had the Tonkatsu lunch special and it was really sad looking very tiny. It tasted fine. I'd probably come back and order something different. read more

Sushi was good. Prices are comparable to other sushi places in the area. Great atmosphere was an unexpected surprise in a shopping plaza. Kind of small but I like that. Good for small gatherings. read more

I love sushi and I have had it from many places all over the country. When I moved from one of my favorite sushi places, I really wanted to find a place around my house where the sushi was good! Let me tell you, sushi is not cheap either. As a college student, I can't go out and get sushi rolls that are 12.00 dollars a roll which is what most places cost. You CANNOT beat 20 dollars for all you can eat sushi. And the sushi is good! It isn't the best sushi I have ever eaten but it beats other places that charge 4 times as much! The service is pretty bad but I can withstand a rude waitress for the price I pay. It makes eating sushi affordable and I can go out with my friends and not spend my whole paycheck! I would recommend! read more

Definitely not the best sushi around, but they have great sushi specials (3 rolls for $10!) and some of their rolls are pretty good, like their spicy tuna and spicy salmon rolls. read more

Great place for all you can eat sushi lunch. Friendly and fast service. I eat here at least 2 times a month after group cycling events. $12.99 is a hell of a deal for a fresh samon and tuna negiri. read more

What is up with the mushy ground up tuna left over scraps used for the tuna rolls? Do they think if they grind it up it will taste better and hide that is was the scrap pieces? It tasted horrible! The nigiri pieces were thin and chewy...gross! Never ever will I go there again......... read more

Nothing special about this place. Food and services was ok. Not sure if I'll go back.

Service was great! It was my husband's first sushi experience and the waist was very knowledgeable and helpful! Delicious and at a good price! It may look like a little hole in the wall but this restaurant is a diamond in the rough! read more

This place was great. My friend and I went there today for lunch and they had great food. Also their food is also a great price for what you get. Us being teens we don't have much to spend but we got 2 rolls for 12 bucks and the rolls were amazing. They also have great service and the decor is wonderful. Also it has a great atmosphere! I'm for sure coming back! read more

Sushi was of average quality. The rolls however, not so much. The rice was over cooked mush on the rolls and was forced to eat it or have to pay for it since I went with the buffet. If your going to sushi ai, go to the one in St. Charles, not this one! Was my first and last visit. read more

Food is very plain. my roommate got the steak hibachi rice . I got three rolls and they were not that great.

I placed an order online. I was waiting for over an hour.. I go back and check and the order was canceled. No one called to let me know it was cancelled. I would of appreciated a heads up read more

First my wife, had been going here several times a month for over 6 years. My 12 year old saved his money to take me out to dinner for Father's Day this past Sunday. All of a sudden I break out in hives, turn bright red, and my throat starts swelling. My wife jumps, up and starts asking if any of them had been eating melon or handling raw melons, and not washed their hands because I go into shock immediately. Our server shows my wife a tub of honey dew she was eating in between taking people their orders. My wife starts explain that I have a fatal allergy to melons, and I have to get to the hospital immediately before my throat fully swells shut. The server, and another one start laughing about it, and blowing my wife off. As we were rushing out the door to get to the hospital 4 blocks down the road the stop us, and make my 12 year old pay the $52 bill. We didn't even get halfway through our meal. I ended up spending the majority of Father's Day in the hospital. The next day I went in, and was talking with the what I thought was a manager. I explained to him what happened, how they still made my son pay as we were trying to get to the hospital, and I know have a $200 medical bill because of what happened. I explained that my concern was getting my son's money back because of their unsanitary employee we didn't even get to finish our meal, and it was wrong that we had to spend Father's Day in the emergency room. He told me they were not authorized to give refunds, and I needed to call the owner's wife so she could call, and give them authorization to do a refund. He said he was giving me the owner's wife cell phone because the owner himself doesn't speak English. I called her, and she told me she would give the employees authorization, and would call me back that evening. She never called me back so I called her again the next day. She, and this is her exact words, "I spoke with the employee, and she said she didn't touch your plate with the hand she was eating her melon with so we are not going to refund your money." . You would think owning a restaurant they would know how cross contamination works. I explained that my concern was just getting my son's money back that he worked hard for. She restated her previous statement. I explained to her I have managed restaurants for over a decade, and this is very serious, and she can be reported to the health department. She proceeded to laugh at me when I told her that. I told her that I am now going to pursue further action because this is very serious. She laughed at me more. I said "Ma'am have a nice day. I am contacting the health department, and will be looking into further actions." I immediately called the local health department, and I was informed they're sending a health inspector there for a surprise inspection, and they will be having a meeting with the owner's, and all of their employees. We had been loyal customers for years, and always referred people there. Never again! read more

Sushi AI may be small but it is top drawer offering some traditional of the freshest Sushi in the area and their staff is excellent. In fact I have been to nearly every Sushi bar in St. Charles county and none offer the quality and freshness that Sushi Ai does. Does it stop there? No! Their prices are incredibly reasonable. They even offer some traditional Japanese favorites like Chirashi. If you like Sushi don't miss this place. read more

Their sushi is ok. I like Sushi Sen better. The sushi they served was a little on the room temperature side.

Sushi is average to poor. Slightly fishy and rice was not fresh. Almost every roll offered has something fried in it. Also tried seafood noodles. Noodles were like ramen and very salty. Also the shrimp still had tails on them. :( Mens Bathroom was clean but like 90 degrees for some reason. Also our table was wobbly and though minor this drives me nuts. Ok positives.... Atmosphere was good and I liked the background music. Also the drinks are cheap and their hot tea was very good. So if you want to read a book and have tea or a drink go, otherwise go elsewhere if you want decent to good sushi. read more

I almost always get the all you can eat sushi. But I have yet to eat anything bad from there. My husband doesn't like them because he orders the chicken fried rice and they always give him like 4 little strips of chicken and that's it so he has to order double meat. Their sushi and their crab Rangoon are top notch! But their service is kind of slow. Definitely could be better! read more

If you think sushi place! You need to choice sushi ai. It have wonderful serves and faultless sushi. ...

Went for the first time on Friday for lunch. The food was great! Everything was well prepared and visually appealing.

Absolutely WORST customer service. The staff have terrible attitudes and are so rude. The food is sub-par at best. Don't waste your money.

Very nice sushi place. I am not a sushi fan or expert, but really liked the sushi here. This is a small no-frills place. Quiet and elegant waitresses. Judging by the people who come to this place, this is a place for some serious sushi. Prices are affordable. 12.99 for unlimited sushi which seems to be the most favorite. They insist that you not waste sushi. They say you got to pay for the sushi you waste, though not sure how far they enforce it. Really a good place. read more

Sushi AI is, by far, my favorite sushi place! I always go after band competitions and football games with my drumline. The servers are so nice! I spent my birthday there and was not disappointed. 10/10 read more

I'm so glad that I ordered from sushi ai for my party.my food was carefully prepared . When I went there to pick up my order, I was worried a little bit cause that place full with people. When I walked in, they told me that my order was ready and brought out my order. 12 round trays!!!! I only ordered 10 trays, he told me that the owner gave me extra 2 for free!!! What a surprise! My friends were pleased and we r really enjoy sushi. Definitely will come back!!! read more

I have been to all the sushi ai locations and come to this one often. However latley they have been lacking in service and changed their menues. Each time something is different. They took off a lot of good rolls and appetizers ( edamame) I'm highly disappointed in this location. read more

I usually go to this location(highway k) because it's closer and way more convenient. Food is good and quick. Tried to go one day and couldn't dine because they only had one high chair and it was in use, so I had to leave().. Drove to the zumbehl location. Which honestly is better, sushi chefs are better, less rice, more filling, happy customer! read more

Went with my family. Party of 11. We were not able to sit together without waiting for a long time so decided to split up into two separate booths. Our service was very slow and not friendly. Sushi was good but when came time to pay check, they included an 18% tip because we were a large party. We did not even sit close and only three at my table. Separate checks from other group. I don't feel our server earned an 18% tip. It took forever to get some of our food and our check. I have gone there many times before but I won't be back. Very disappointing service. read more

This is hands down one of my favorite sushi restaurants, it's priced very well and is always fresh. Would recommend to anyone who likes sushi! read more

With all the great reviews about this place, i was excited to give it a try and hopefully make this my frequent Japanese stop. But what a disappointment. At entrance, I was hesitant about the dimness of the restaurant. No one would be able to comment on the decor or see if anything is dirty because it is so dark! We ordered an avocado roll and stir-fried vegetable udon. The avocado roll is a below par (probably close to the worst I've ever had), which is shocking because how can anyone possibly mess up a simple avocado roll? The seaweed wrap did not taste fresh, the rice was ok, and there were some brown parts in the avocado. What really turned me off was the few tiny orange fish eggs I found on the avocado roll. definitely eew for a vegetarian. and it says a lot about their sanitary standards. Next came the vegetable udon (which took unusally longer considering there were only 2 other tables at the restaurant when we ordered). The udon tasted excellent (probably one of the best stir fry udons i've had), despite it was just luke warm. Just as i thought this is the defnite saving grace, i bit into a tiny piece of bone fragment (probably chicken bone?) with the noodles. so GROSS!! and since the restaurant was so dark i couldn't really examine the dish for other "fragments." I left this place feeling disgusted. As much as I like Japanese food and appreciate a Japanese restaurant close to my residence, i would not be returning unless i am really, really desperate. read more