Such a cute store with a really welcoming atmosphere. Lovestitch has a great selection of pieces…read morethat feel stylish without trying too hard. The staff was friendly and helpful without being pushy. I loved that the store had a mix of everyday basics and special pieces, and everything felt very thoughtfully curated. The quality and fit were also impressive for the price point. Definitely one of those boutiques where you end up finding more than you planned to buy.

I am a Lovestitch fan, I like their clothes, their bohemian style and I wish they would have more…read morestores. I grab them when I can! But I like that they have a store in DTLA, not super convenient, but I like to stop by when I am in the area. Nice space, airy, clean, decent fitting rooms. Prices are reasonable, customer service pretty good. I am a loyal customer, so I hope they expand. Casual, fun California clothing at its best. I still have blouses 10 years old +. So, good quality, nice boutique!

My favorite dress shop in LA. I never leave this store without getting a dress. They have variety…read moreof options and able to order any size and color. The girls Claudia and Yami are very helpful and lovely always making it easy to shop.

Everyone at this location is super nice and sweet. The dresses are so perfect and I had the best…read morehelp and the service was amazing and it's the best.

I was dumb enough to try this bra. Took forever to get here1, 2 sent wrong size, 3 trying to get…read moreany response from them to get an exchange was ridiculous!! Now I am trying to just get it sent back and get a refund cause Im not willing to keep mucking with trying to get right size because the product itself sucks. Dont do it you will regret spending too much money for junk! And horrible customer service!! Never again.

Walked in and this establishment has rude employees and on top of that the quality of clothes is…read morenot good. Do not recommend

I visited Zara at the FIGat7th location in Los Angeles on Thursday, January 22, at approximately…read more2:15 PM (Pacific Standard Time) to return or exchange a Christmas gift (shirt) that didn't fit. Unfortunately, I did not have the gift receipt, and the original purchaser's phone number could not be located in the system. I was told that without a receipt, phone number, or account lookup, there were no options available -- not even an exchange or store credit. What made the experience especially disappointing was not the policy itself, but how it was communicated. When I expressed concern, the associate stated that the policy had changed three years ago, implying that I should have known this. As a customer, that felt dismissive -- I don't work here, and policies like this aren't always obvious. When I suggested that customer feedback should be shared with management, particularly since policies are often shaped by in-store experiences, the response was simply, "I just work here," with no acknowledgment or empathy for the situation. I fully understand that employees must follow company policy. However, I would expect a brand like Zara to train staff to show basic empathy, take some ownership of the customer experience, and communicate policies with professionalism and understanding. A little acknowledgment goes a long way. This interaction felt transactional and impersonal, and it left a negative impression of the brand -- not because of the policy itself, but because of how the situation was handled.

Needed help to put something together for an event and the sales associate was so helpful I wish I…read moreremembered his name but he definitely had style ! I even came back a second time and he helped me again ! Defiantly got the compliments on my brunch outfit and dress at my two events ! The price was affordable yet I looked stylish

I've been shopping here for years. Always a happy healthy experience. Shiba has a great eye and…read moredivine heart. It really is a one-of-a-kind store! It's such a treat to look forward to, planning the trip, always fulfilling!

Found so many pieces for coachella!! All of the pieces are cute and reasonably priced, you'll…read moredefinitely find something you like to take home. Shiba was very nice and helpful with locating pieces and finding different colors. Would recommend coming here

What a hidden gem. Don't be fooled, this shop is not located in Santee alley but off the street so…read moreit is easy to find. New items are stocked weekly and their esthetic is upscale trendy. Unique items at a fair even dare to say inexpensive pricepoint. Employees are helpful and attentive without being pushy and the vibe of the store is welcoming. I loved that they were flexible and allowed me to exchange sizes that were purchased without trying on -- many stores do not allow this downtown. It is hands down one of my favorite stores in dtla, for sure my daughters fav.... Saying alot to make a teenager happy. Lol Rated A++++ on all levels

it's very nice and a hidden gem and cheap prices come and try something new and I will be coming…read moreagain

Took my girl out here a few weeks ago to look at some good swimwear for the beach this summer. She…read morework out here in Downtown Los Angeles, so she discovered this spot, and started doing a little shopping. You can get good prices and discounts out here on bikinis. Cool looking place, and we liked it. A whole bunch of women accessories.

last year I purchased some items from the Glam Envy website and returned them all because the…read moresizing was way off. I wear a size 12 and their size 13 in jeans barely covered one of my legs. Because they don't offer cash back, only store credit and some of the items aren't eligible to be returned at all I didn't want to take the risk in online ordering again and having the same problem. *also be advised the store credits do have an expiration date* I knew I was coming to LA so I decided that I would make a trip to the store front to redeem my store credit. The boutique is really cute inside, small, and I didn't have any problem finding street parking. There is a pretty good selection of items if you're between sixes 2-8 but larger than that you'll be a bit limited. I tried on several items and most of them just did not fit my body properly. A lot of the fabrics are thin and sheer, the dresses and skirts I tried on showed my underwear so beware of that also. I found the most success in accessories and jackets. I purchase a jumpsuit that fit me perfectly and it is a size 2X. In no other store have I ever fit into a 2X but I liked it enough to keep. The prices are pretty expensive based on the quality and I did not see any sale section inside of the store. A mini backpack, jumpsuit, duster and pair of no-name sunglasses was over $200. Thankfully my credit was $160 and covered most of that. Staff were helpful and friendly, I would consider the customer service 5 stars but I know I won't shop here again based on the sizing, selection and prices.

I don't understand all the bad reviews on here. I purchased a beautiful gown today, and received so…read moremuch help and support while doing so. The owner, Jennifer, personally helped me pick out a couple of dresses for my cousins wedding, and even helped me get the dress on (which wasn't easy considering the back-part was a corset that needed to be tied/fitted). I fell in love with my dress immediately. The store definitely has an amazing collection of one-of-a-kind gowns that you really WILL NOT find anywhere else. Since my dress was a little long in the front, she called someone in on the spot to come take it to be hemmed for me. Such a sweetheart, her and her staff, and I will definitely be recommending people to her if they are going dress shopping in the fashion district!

I purchased a dress with the clear understanding and agreement that I would be receiving a new…read moredress that would be tailored accordingly. Instead, what I received was the exact same dress that had been on display in the store. It was not new. It had visible tears, small rips, crinkling, and obvious wear. It was clearly not in new condition, despite being represented and sold as such. When I brought this to their attention, I returned the dress in good faith. Despite the product not conforming to what was promised, the shop refused to issue a refund. The entire situation felt deceptive and dishonest. There was a clear misrepresentation of the product, and the refusal to correct it only made matters worse. This experience was extremely disappointing. When purchasing something as important as a dress--especially for a special event--you expect honesty, transparency, and basic good faith in the transaction. Unfortunately, that was not my experience here. I will never return to this shop, and I strongly recommend that others be cautious before purchasing from them. This place is a ripoff!!!! Be aware!