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    Susies Auto Center

    3.0 (2 reviews)

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    2 years ago

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    Robert Woodall Auto

    Robert Woodall Auto

    2.0
    (17 reviews)

    Purchased a pre owned vehicle , within 3 months im getting check engine indicators, multiple…read moreservice indicators. The vehicle would stall in traffic at stop lights , parking, reversing. It wasn't safe to pull out into traffic. Called the service department. They quoted me a price to diagnose the problems of twice what I ended up paying to solve the problem and offered me an appointment that was 2 1/2 weeks away . When I questioned the delay the scheduler hung up the call. Buyer beware.

    Second trip to this dealership for service. Received quote…read morefrom parts and service advisor for 6 tires and an alignment. Price quote was great! Advisor stated job was three hours and work would be done here at their facility. Scheduled appointment at a later date to allow time for stock size tire to arrive from warehouse. Arrived early for services and began wait in customer area. At 4 hours of wait time was notified truck tires would be done in 10 minutes by service advisor, and then vehicle would have to be taken to a Nissan dealership to complete the work without a timeframe established. This situation reminds me of a bait and switch tactic to get the sale of the tires. If the service advisor quotes a sale and service they should be able to provide it and not sub it out when the customer is waiting. They knew they couldn't do the work in house but made it seem like they could to get the sale. Verify what services they can actually perform before accepting their quote and starting. Have lost respect for this Chevrolet dealership. Have lost time at work and still need to find another service shop to do an alignment. So the great price on tires have ended up costing me a full day of wages, and will have to schedule another day off work to find an alignment shop.

    Susie's Auto Center

    Susie's Auto Center

    1.0
    (2 reviews)

    She sold my nana a car that the air doesn't work in and shakes when air is running and leaks Freon…read morewe tried to sell it back to her for 500$ less than she bought it for and she wouldn't buy it back we will never buy another car from her again oh and she never told us about any of these problems

    If I could give this place ZERO stars i would. This was possibly the WORST car buying experience…read morethat i have ever had! On April 19th 2018 I purchased a 2007 ford edge from Susie's only to be told (after my financing through my lender was already finalized) that the car was in a total loss wreck. air bags had been deployed on the vehicle and everything. I wasn't offered a vehicle report and was told that there was nothing wrong with the vehicle by the person that sold me the car (Bonnie). Three days later i got a call from the owner of the car lot saying she had to let me know that the car was once totaled after i had already purchased it! Of course my bank was made aware as well and they revoked my loan which caused me to have to give my car back ON MY BIRTHDAY because they will not finance a vehicle that's been totaled. Susie did offer to put me in another vehicle but it was nothing that fitted my needs. There wasn't much compassion or professionalism shown at all. Now I am stuck looking for a car and no way to get to work. The day after my birthday. Thank you Susie's auto sales for making this the worst past few days that i have experienced in a while.

    Susies Auto Center - car_dealers - Updated June 2026

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