This is the best car dealership in my opinion. Low pressure friendly salesmen and saleswomen…read more Very clean dealership, service department, and great parking lot. I purchased my Kia Soul form Blackwell and my next car will come from Blackwell hopefully. They made the buying expirience very very comfortable. P.S. Bryce Luffman is the one I dealt with and he is a very nice and knowledgeable sales rep. I recommend him. But the other staff I met throughout my visit were very nice and very helpful.

I would never recommend them They would not diagnose my car unless I put in a brand new battery for…read more$400 even though the old one could be charged. They originally told me they would buy it for $500 then when I finally got the title from the state and went to do business with them they refused to buy it! They are just out to see how much money they can get out of you and they definitely do not try to help you at all.

Purchased a pre owned vehicle , within 3 months im getting check engine indicators, multiple…read moreservice indicators. The vehicle would stall in traffic at stop lights , parking, reversing. It wasn't safe to pull out into traffic. Called the service department. They quoted me a price to diagnose the problems of twice what I ended up paying to solve the problem and offered me an appointment that was 2 1/2 weeks away . When I questioned the delay the scheduler hung up the call. Buyer beware.

Second trip to this dealership for service. Received quote…read morefrom parts and service advisor for 6 tires and an alignment. Price quote was great! Advisor stated job was three hours and work would be done here at their facility. Scheduled appointment at a later date to allow time for stock size tire to arrive from warehouse. Arrived early for services and began wait in customer area. At 4 hours of wait time was notified truck tires would be done in 10 minutes by service advisor, and then vehicle would have to be taken to a Nissan dealership to complete the work without a timeframe established. This situation reminds me of a bait and switch tactic to get the sale of the tires. If the service advisor quotes a sale and service they should be able to provide it and not sub it out when the customer is waiting. They knew they couldn't do the work in house but made it seem like they could to get the sale. Verify what services they can actually perform before accepting their quote and starting. Have lost respect for this Chevrolet dealership. Have lost time at work and still need to find another service shop to do an alignment. So the great price on tires have ended up costing me a full day of wages, and will have to schedule another day off work to find an alignment shop.

My car dropped me 60 miles from home on a Sunday evening and was towed to Barkhouser. Reading the…read morenegative Yelp reviews left me apprehensive, to the point of considering getting it towed to my home dealership. My experience with Barkhouser was very positive. All contact was by phone.They kept me posted on the progress of the diagnosis and repair and completed in a timely fashion. All were very courteous. I rarely post reviews on Yelp, but wanted to provide a counter to the negative experiences experiences previously reported.

2nd time crappy experience. Make appointments 2 weeks prior to get there Nd be told.. 1 1/2 - 2…read morehours behind... asked the reason for reservations if they wont honor them.. she said they were behind and all cars were scheduled. Sounded like overbooking or under staffed. Either way, had to reschedule! Found someplace else, no waiting and in and out in 20 mins for 1/2.the price!

She sold my nana a car that the air doesn't work in and shakes when air is running and leaks Freon…read morewe tried to sell it back to her for 500$ less than she bought it for and she wouldn't buy it back we will never buy another car from her again oh and she never told us about any of these problems

If I could give this place ZERO stars i would. This was possibly the WORST car buying experience…read morethat i have ever had! On April 19th 2018 I purchased a 2007 ford edge from Susie's only to be told (after my financing through my lender was already finalized) that the car was in a total loss wreck. air bags had been deployed on the vehicle and everything. I wasn't offered a vehicle report and was told that there was nothing wrong with the vehicle by the person that sold me the car (Bonnie). Three days later i got a call from the owner of the car lot saying she had to let me know that the car was once totaled after i had already purchased it! Of course my bank was made aware as well and they revoked my loan which caused me to have to give my car back ON MY BIRTHDAY because they will not finance a vehicle that's been totaled. Susie did offer to put me in another vehicle but it was nothing that fitted my needs. There wasn't much compassion or professionalism shown at all. Now I am stuck looking for a car and no way to get to work. The day after my birthday. Thank you Susie's auto sales for making this the worst past few days that i have experienced in a while.

I called Bisbee Honda service department concerning problem with my Acura MDX. I spoke to Reshod…read moreHarris who was most helpful. He got me in quickly and efficiently. He took detailed notes on the problem I experienced. After I left my car with him, he called and texted me concerning the details shared with him by the mechanic. He was clear on the costs associated with the repair up front and he was quick to call me when the repair had been completed. I was extremely satisfied with my experience and with the service advisor Reshod! Jay Coleman

I bought my car on 02-12-2025 and they made me sign the loan papers and insurance papers and also i…read morepaid my DOWN PAYMENT and it's been a week and they still haven't delivered my car to me or given me my car. And now today, after a week, those people are telling me that it will be another two weeks and that the manager who caused all this problem with me is a Brent and a sales person JADA. I have to give them one star otherwise they're not deserving even half star.

John sold me my car and I'm in love with it ! Great salesman and will take good care of you!!read more

From the owner: I take the ordeal out of the car deal…read more Are you tired of dealing with dealerships? Every time you buy a car do you feel like no matter what they made a killing off you ? If so please give me a call I offer my services to any one who is looking to purchase any type of vehicle new,used,personal use or business use ! I take care of everything for you . From locating you a vehicle to financing and delivery ! Let me help you save thousands !