If I could give zero stars, I would. my mother purchased a sweatshirt from this boutique and…read moreretuned it for an exchange. The owner/ manager seemed willing to assist and then dropped all communication. NO refund or exchange. We have reached out many times with no response. I wish we lived close enough to visit in person and demand some type of follow through.

La Rouge is the best place to shop in Fresno to shop for any women in your life (mom, girlfriend,…read moresister). My girlfriend regularly shops here and the ladies who work here are really helpful when I need a gift for her. Great customer service and always willing to go the extra mile. The owner Farani has stayed well after closing hours to wrap gifts for me during Christmas time.

Went to the boutique on Bullard And West . I went looking for something specific, however didn't…read morefind it but I did walk out with something else great for every occasion. the three ladies working there were beyond kind and helpful and didn't make me or my friend feel out of place as some places can make you feel. I'll definitely go back again.

browsed this clothing store initially out of curiosity. I wound up leaving with multiple bags of…read morecute items! The staff is truly helpful and they offer trendy fashions. It's definitely worth visiting this boutique!

Beautiful clothing and jewelry. Very friendly and helpful! Whenever I want to purchase something…read morefrom Brighton I will shop there.

All's I can say we absolutely love, love, Stella's clothes! No one has such amazing style as this…read morestore. The owner Victoria is such a sweet heart. She goes over and beyond for anything you need. The love and style she puts into this store makes my day and definitely shows in the store. The staff is all so helpful,kind and they always go out of there way to make sure you get what you need. You can't complain over anything in this store everything is just absolutely beautiful and one of a kind. There's not another store like this in Fresno it's definitely a 5 star rating here!

Was in need of a dress last minute and saw the stores open till 9. Got there around 8:20 and tried…read moreto walk in however the doors were already locked and the girls just sat there inside and stared at me like i should've known they close 40 minutes early.

This Lulu is in a convenient location next door to Starbucks. I've purchased a few items here in…read morethe past 3 visits. A soft handbag, a long sleeve cotton shirt, short sleeve tee, a spandex tank top and that one plastic see through belt bag (lol). All quality items. Defiantly worth the price. It's also nice to just stop in and browse through everything. Friendly staff and welcoming vibe. The only reason for 4 stars is they never answer their phones! When I need to check on an item, wish they would, why have a phone number?

First time in the store to look at the men's stuff. Despite three young women up at the very front…read moresaying hello and gossiping among themselves basically doing nothing, it took 15 minutes before somebody else said hello and asked me if I needed any help.... Any one of those girls could've walked over 5 feet but chose not to as they were deeply and involved in their gossiping non-work related conversation ... Anyway, the clothes seemed like they were put together well, but everything felt like plastic. The clothes are all basically synthetic, nylon and polyester blends... not the most comfortable feeling on the skin. With money to burn, I could not find anything suitable given the material. -G

They are tight with discounts. As an old customer I thought maybe I could get the 30% advertised…read moreapplied to sunglasses and a linen shirt. Instead I was told that the 30% was on the back room stuff which was old and outdated. You would think as a card member with a past of buying they would extend it to nice stuff. Except for the salesman I was totally ignored. If you don't buy here every time you come in they right you off. They are terribly overpriced and empty. People came in and walked out! No surprise here! I can get better stuff and on sale with the Ralph Lauren app. Better quality and more fashionable.

Banana Republic - A Masterclass in Poor Service…read more This store is the epitome of everything wrong with modern retail: poor service, lack of attention to detail, and an arrogant team of sales associates who behave like they're doing you a favor by simply acknowledging your presence. My most recent experience involved a sale item I purchased online--clearly marked down--but when I came in for an exchange, I was charged full price. No one caught the mistake. No one seemed to care. Now I'm stuck dealing with customer service, wasting more of my time, and going out of my way to return items--all because no one here has the empathy, common sense, or basic customer service skills to fix a simple transaction. The attitude in this store is as off-putting as the incompetence. You're not Hermes, You're not even close. And yet, the condescension is thick in the air. Eventually, this kind of disregard catches up with a brand. In due time, I fully expect to see this location shut down. Given the way it's being run, it would be a fitting end. Banana Republic--you've earned your name.

The Fresno store and its employees are excellent. This review is in response to JJill's new policy…read moreof charging $2.99 for sending monthly statements. While I do have a couple online accounts, I refuse to get another app to pay this account online and prefer to send a check. When I use the card, I pay in full every time. I'm still being penalized for using the paper system. I refuse to be coerced into going paperless. It should be my choice and I shouldn't be penalized for it. Because of this ridiculous, greedy and inane fee, I've closed my account and hope other customers do the same. They lost a customer who loves to spend money and pays in full every time.

Great quality rude personality, that says is all. 3 stars…read morefor the best cotton linen product 0 and now for staff's attitude. If you are a white old lady who seems rich you'll be greeted and tested well otherwise shop online!!

The store needs to update their hours in yelp and the Talbots website. It says they are open until…read more6 but they close early and put a sign on the door. I can only assume it is to restock and organize but they should update the hours so they don't waste the time of their customers. Especially as they are located in Fig Garden Village where the stores are customarily open until 6.