I came here today for a walk-in pre-operative chest x-ray, and had a great experience…read more Dignity Health Advanced Imaging - Folsom is actually split between two medical suites in two nearby buildings in the medical office park across from Mercy Folsom. 1625 Creekside Suite 101 performs x-rays, ultrasounds, mammograms, and DEXA scans, while CT and MRI scans are taken care of across the way at 1635 Suite 100. Upon walking into the office, I was asked to scan my temperature, put a surgical mask on over my own, and have a seat. Having called ahead to see how the wait room looked, I knew that I would not be waiting for long. Soon, I was called back by the x-ray technician. He gave me a gown to change (partially) into in a dressing room across from his office, and instructed me to come in whenever I was ready. He was extremely professional as he helped me tie my gown, don the gonadal shield, set my braids to the side, and assume various positions for the imaging. He was very gentle and kind, which meant a lot to me. When the procedure was over, he instructed me that the radiologist would look at the x-ray, notate their impressions, and send them to my surgeon. Overall, I was in and out in about 45 minutes or less. All of the employees were very friendly and helpful, and the technician was quite efficient and professional. Obviously, I hope I don't have to do this again, but if and when I do, I would probably return to this location.

If you can get imaging done anywhere else, I would recommend you do that. Office staff was…read morerepeatedly unhelpful and ultimately told us to go to Roseville to get an x-ray for my daughter. Sutter imaging in the same parking lot however, was delightful. Although they were unable to help with our issue, they were trying several different ways to be able to help us. I highly recommend Sutter imaging off Creekside!

Not busy at all on the weekends, but I'm sitting here on Sunday came back to finish my DOT physical…read more( quick urine sample) and was waiting for paperwork but I ended up leaving after 20 minutes because it was taking too long. Came back around 1pm and still waiting for paperwork after they called and said it was ready to go. Mind you there is not one single patient in here. Very frustrating. Don't know if i will be returning next time for a physical.

I want to start by saying I am immunocompromised. Chemotherapy, biologics, autoimmune disease. I…read morehave a lot going on. My husband was diagnosed with confirmed bacterial pneumonia. The second I started showing symptoms, I went to urgent care so I could get antibiotics before it got worse. They refused to give me antibiotics because they "can't justify it". I left and got significantly worse that evening. Fever to 104 and Tylenol/ibuprofen barely brought it down to 101. Im an RN so I don't just seek antibiotics for nothing. I am aware of what does and doesn't require antibiotics. The next morning, my husband took me back to urgent care stating I needed antibiotics, as he got very sick (he is healthy) with bacterial pneumonia and I am exhibiting the exact symptoms and he has never seen me this sick. Again, "I can't justify it"... I had 5 days of fevers ranging from 102-104 without it breaking. I finally called my PCP on day 5 because I knew I wouldn't get help here. He was very upset that urgent care knew I was severely immunocompromised and knew my husband had confirmed bacterial pneumonia (yes, we showed the results) and refused to treat me. Long story short, I DID have bacterial pneumonia and did not show any progress until after I started antibiotics. I was very close to requiring an ER visit but I am stubborn. As a nurse, I was appalled at the lack of knowledge with the providers treating immunocompromised patients.

I had a great experience here. I had an MRI of the brain…read morelasting just under 40 minutes with IV contrast. This facility is the only one in Sutter in our area that has an ultrasound and nurse on staff for visualizing veins for the IV insertion. I asked! As soon as I was dressed in the hospital gown, Carly was the nurse who ably, quickly, and painlessly put in the IV line in a couple minutes. She had a competent and kind nature. I was very grateful as my MRI in February required 9 tries with lots of pokes and 45 minutes for a successful IV placement-all this happened while I was in the head cage midway through the MRI and I had to remain still. A bit of trauma remains from that experience. Jim was the MRI technician and he was no-nonsense, reassuring, professional, and all around excellent. The 3T MRI machine at this location was super comfortable and the head cage which keeps your head still was ample in size compared to others I've been in. The comfort factor of the machine was excellent. They had a film playing nature scenes and a radio station selection which helped to distract me. The MRI experience was 5/5 Signage to the imagining center was so poor we had to drive in a circle to find the suite which added unnecessary stress for a time sensitive check in. We followed the arrows but were led astray. Imaging is at the very front- and there are two separate imaging suites to top it off. There are three different medical entities in three very large multi suite adjacent buildings- Kaiser, Sutter, and UC Davis. It was also confusing to leave the imaging center to the lobby after getting dressed...again, better signs would help a lot. You are a bit confused after some of these tests.

At the time of this review, walk in patients are not allowed until 8 am (the facility opens at 4:45…read moream). I arrived ten minutes before 8, was checked in, and told I had an hour wait. I was finally seen at 9:30 (all those Urgent Care patients again....) So the key is to show up very early (on a weekday, btw) and bring a good book. The poor technician was rushing around like crazy. Ghastly.

I received 2 MRI'S within 2 days due to insurance. The…read morestaff & technicians are very helpful and friendly from the moment you receive your phone call to schedule your appointment thur the procedure to the end. Clean office changing rooms and restrooms. Just an overall nice experience. I've have been to several MRI places and they far exceed in all areas.

The staff was very friendly and the office is really clean. They had available appointments that…read morefit with my busy schedule. The appointment went smoothly from check in to checking out. Would highly recommend this office.

I was sent from my Orthopedist in Grass Valley to have an open MRI as I have extreme…read moreclaustrophobia. I was fortunate to have Don, an MRI Tech assist me. He was so kind and understanding, He held my hand and talked to me during the entire imaging. I honestly don't think I could have gotten through this without his unwavering assistance. I've never had such a positive experience in a medical facility, and it was all due to Don going far beyond his duties to make me feel safe and comfortable.

I show up at 4:35 pm for an X-ray at the location on 1625 Creekside Drive and I'm told I cannot get…read morean X-ray as they close at 5 pm!! There were zero persons waiting in the waiting room and 1 person checking-in ahead of me. If I ran my business like this I would be forced to shut down! Ridiculous!