We lost my father yesterday at this hospital. In the ED department Erica was our savior, and all…read morethe staff around her, I didn't get all the names, but they were all amazing. I could have do e without the doctors, they were useless and just walked around like gods and acted like they were in charge and knew what they were doing. They did not. It was very apparent. When my father was transferred to the ICU all family were invited in, we are had accepted and new it was our final hours. This is where Carlee stepped in, she was the angel we needed. She was our nurse and handled the whole process with love in her heart and actions. Again the doctors up there came around talking in circles and I had to correct them on the events of the day because they were just making things up and acting like they knew. Treating us like idiots. All the doctors I had an interaction with could have never shown there faces or talked in circles and just not been there and they would have never been missed. They were useless. The staff on that floor, besides the doctors, were angels and let us have our last hours with him be what we needed to let him go peacefully. Language barriers beside, the bedside manners of these doctors is ridiculous, they know nothing of "care" without Carlee, Erica and surrounding staff, that place would be abandoned. As my Father was passing and after he passed Erica came up stairs to see how he was. She was human, and compassionate. After he passed and we had our time, there were hugs and tears on both sides. The Doctors, absent. I enjoyed that, I am afraid I would have shared my feelings with them in a bad way. I plan on going back and thanking the staff that did there job as soon as I can do it without losing it. Thank you Erica and Carlee and God bless you and staff for doing what you do. My father's name was Michael McKinley Kent, my name is Dale McKinley Kent.

Seemingly terrible staff, maybe not all it seems, but for the most part. I was instructed by my…read moretreatment team to go here through a certain means of transportation and I just seem to be bearing the brunt of negativity for just sort of doing what I was told. Somehow I get the vibe that the staff here might be suspecting that I might be some undercover person investigating the facility for some reason. The lady whom I spoke with for check in was a real b**ch and I hope she gets what's coming to her. I do get this type of "observantly evil" mannerisms from alot of the staff here as something seems different this time around from the last time I was here. Alot of folks here seem to be more on edge than last time so I think I should probably try another hospital from this. I mean, I could understand how it got some positive reviews as I do not mean every single staff member, but this experience was severely odd as I have never really been hit with this before. I wonder what exactly could have changed.

Great care and amazing staff. I appreciate Dr. Koefed and Dr. Chen's care as my orthopedic doctors.read more

Witnessed discrimination against patient with disabilities. The second the RN saw the patient, she…read morewas rolling her eyes, complaining, had a major attitude. The team explained that they called multiple times ahead of the appointment to explain the condition, what exactly would be needed and ensure it was an appropriate setting. The doctor scheduled to conduct the procedure had already evaluated the patient in-person and personally referred them to this center for her to complete it. Patient did absolutely nothing wrong, other than needing some assistance from their team, and a full team was present to work with them to ensure the Sutter staff didn't have to worry about anything. The RN immediately complained and was openly talking negatively about the patient in the hallway so the team denied service without even trying or consulting the patients team. Even after the reiteration that the procedure was urgent due to life threatening concerns and having a history of successful procedures with no issues, they refused service based on the fact they had disabilities that they were well aware of ahead of time. Very disheartening to see professionals in a field meant to help others be so discriminatory and hateful.

i had a hip replacement 2 weeks ago . Dr Brooks was my surgeon . I was admitted into the new…read moresurgical joint replacement center . My experience there was excellent from the admit department to the pre op room and recovery room. The nurses , all of the staff and especially my surgeon Dr . Brooks and his assitant Dan , the anesthesiologist .. i was treated with so much care . My recovery has been so excellent . I struggled with severe pain for 2 years and now I'm having no pain , my surgical site pain is minimum and tolerated . I had my staples removed today , walking into my surgeons office with the walker and in no pain was such a blessing ! Thank you Dr Brooks for all You have done . I appreciate your expertise you are an amazing surgeon ! Thank you Beverly C Vacaville Ca

Front desk lady was super rude, did not care about the patients at all. Nurses were nice though…read more Wait time was ridiculously long with no updates. I was there for 5 hours, suffering in pain with no help. I walked out and went to a different ER and was treated much better. Would not recommend this ER to anyone ever. You're better off going to a different hospital.

I e had much experience here. In 2020, during the height of the pandemic, o had emergency surgery…read more Of course, the hospital was quiet, since only patients were allowed in the hospital. My nurses were very good. I had to leave for home the day after my surgery, due to the fact that the entire hospital had Covid patient and since it was so contagious, I had to leave. But I really appreciate the nurses.

I just want to put an amazing word out for Dr. Goldsmith in dermatology at Kaiser in Vacaville. I…read morereceived treatment that has changed everything for me for a painful derm condition. I can't tell you enough how much I appreciate her and how it has really been life-changing. Thank you again Dr Goldsmith

****The Lab, Injection Clinic, Radiology****…read more The Lab I recently had lab work done and their front desk staff always seem bitter. They don't smile, greet you, or appear friendly. Its like they are herding cattle. This is not the experience with the staff performing the blood draws. They are friendlier and professional. It's also nice they have gotten better at not having to poke around for those of us with tiny veins. Injection Clinic Got my flu and Covid shots recently. The Covid shot hurt more than the flu. Had 1 done in each arm by an LVN. She was efficient and friendly. The wait was approximately a 1/2 hour however you can drive through to the back of the medical center for these shots as well. Radiology Went in recently for imaging and the area was clean and quiet. There was no wait and the staff who assisted me were cordial. The equipment for mammograms has been upgraded over the years but there has to be a better way to do routine screening than smashing the girls to smitherins. Lol.

I'm not sure why the rating here is low. Service is excellent and the staff is friendly. From…read moreradiology to surgery...all amazing. The oncology department is topnotch. The nurses' professionalism, standard of care and compassion is second to none. The doctors are honest and patient in answering all questions. This is not your standard hospital. This is a military hospital where the staff works hard here despite other competing priorities such as military obligations. They also worked during shutdowns. Definitely an all star health care facility.

I've spent a lot of time at DGMC, 3 of my 14 surgeries occurred there and it's the best hospital…read moreI've ever been in. I just had back surgery and, again, a great experience. If you can access it, do.

So I know a lot of people have frustrations with Kaiser but I have to say the Fairfield location is…read morepretty good . I usually only use the pharmacy and have had mostly good experiences with the pharmacy. I know that the optical department "sales" can be a mess but the actual optometrist is fantastic . So overall I think the Fairfield locations does a decent job .

Folks if you consider enrolling for Kaiser Senior Advantage plan and need to see any specialist…read morereferral don't count on that even when youf PCP issue referrals. I didn't have the honor to see any specialist since 2025 no appointments available even for my requested audiology/hearing testing. Kaiser don't deserve their Medicare provider status and need to be kicked out from this program.

This is specific to the security and nurses I've had the delight of meeting. I frequently visit…read morethis hospital as my mother's caregiver and every time, the employees have treated us with grace, kindness and thoughtfulness. Both the lady and male security guards went out of their way to locate my grandma's cane we had left a month prior. The nurses (Kaitlyn in med surge) and Carmie (CNA) at her most recent hospitalization were thorough with both managing her care, but also sharing her discharge information. I really appreciated the encouraging words from them as well. I can't speak on much of the doctors themselves, but my grandma's alive and doing well so I'd say that's been good. My only complaints are: the small ED lobby that feels like a bubble of germs with the circle of seats to cough onto each other. The lack of communication with wait times in between information given once you're in a room in the ED... and bedside with some ER doctors. But that's par the course for most hospitals.

I saw Dr Arthur yesterday, my regular doctor, and not only did she fill out my forms needed, wrote…read moreme an accommodation letter & follow up with me after my urgent care visit; she also was able to remove the recently noticed earring back stuck in my skin in my ear. The skin had grown over it and even though I got the earring out, the back wouldn't budge and it hurt. In times before, I'd remember that some doctors would turn my newly found concerns away and tell me I had to make another appointment. Dr Arthur did it all. She's amazing and overall Sutter has been a great place to have my medical care. Thank you again!

We originally went to NorthBay Urgent Care in Vacaville but after waiting for AN HOUR even though…read moremy husband had an appointment, we found out the doc just decided to go for lunch and ignore his patients. So we left and called Sutter Urgent Care and the receptionist was so professional and managed to get my husband in within 45 minutes. Definitely choosing Sutter over NorthBay here on out!

I was billed $500 as a "new patient visit" for a doctor to swab my throat for strep. Sutter Health…read morescams people. Go here at your own risk. Only gave 1 star because 0 wasn't available.

I am writing this review keeping in mind that I probably won't ever pay a visit her to anybody and…read moreif I do ever end here, it would be to work here, which I won't write a review about. Napa State is an old state hospital with an outdated and historic look. It is a large hospital and located right across a common community area and a community college across the street, not something you would imagine, but that is where it stands. The entire thing is fenced off but it is rather easy to get on the premises, you can get through the gate and park. There are lot of cops around on patrol and some just driving around keeping an eye on the place. The place seems quiet with no one around. Old buildings around and you will see some occasional people walking around, patients or not? I have no idea. If you do plan on visiting here or visiting someone here, make sure to look at their website of what to bring and what not to bring for the person that you may be visiting. This place is considered high security and dangerous with dangerous people committed inside but yet there is still a sense of history and safety with the fenced hospital...

Let me add to this review. Not only did this place ruin my life for two years. I had two vehicles…read morestolen from me yet a black police officer in San Ramon handcuffed me while I was just having lunch. I didn't do anything and they imprisoned me for vehicle theft when I never stole a vehicle. They let me out after two years with nothing. It took me three weeks to get my identification back to access my bank in which I had to sleep on park benches for three weeks. I tried to report the officer but was told San Ramon has no black police officers. As if this wasn't bad enough one of their workers started emailing and video calling me every day through Facebook. He came to my home, took me out several times and then told me he wished I weighed less and that he may have diseases after he was intimate with me and then never saw me again. I don't sleep around and have had only one partner in my whole life. He prayed on an innocent person that was a patient and put my health at risk as well as tried to hurt my self esteem. He should be fired! I had to have every single std test done because of him.