I bought a very big ring, for the love of my life from your store. This would not be happening had…read morewe not had Stella D'Orazio work with us. It was pure chance, but it mattered to us in a big way. It had to be: right ring, right price, right sales person, right day, and then some magical grace sprinkled in. My girl friend and her family are very schooled at buying jewelry. They are fussy. My family doesn't buy jewelry, so this was all about her. And she was nervous. She was going to have her family jeweler to make our ring. I encouraged her to stop in a few places with me just so see what we would see. We stopped at four places before we came to Trabert & Hoeffer and I said to Les, "Let's stop in here. Remember, we are not looking for a ring; a ring is looking for us!!!" And there it was. But the bottom-line is this: if Stella D'Orazio had not been our guide and ring-therapist, WE would not be getting this ring. We loved her. She was kind, gracious, direct, informed, and SHE LISTENED. She cared about us, but more importantly she cared about Les. So thank you. You are lucky to have Stella working for Trabert & Hoeffer.

I had a terrible experience at Trabert & Hoeffer. My husband bought my engagement ring there in…read more2013, and it is lovely. It has now been 5 years, and it needs a lot of repairs. Last year, it was so warped that I couldnt get it on my finger. They charged my $185 to get it resized. This year, I could tell that the prongs were loose. It was catching on my clothes, and the diamond felt loose. I went in and dropped it off in order to get an estimate, and they called me back and told me it would cost $550. I was shocked, not only that the repairs would be so extensive in only 5 years, but that they would not stand by the quality of their work and cover the repairs. They looked at me in bafflement when I questioned why they wouldnt cover the repairs as basic maintenance, and Estelle actually laughed out loud at me. When I eventually took my ring to Denise Ferro at Windy City Diamonds, she told me that she could fix it for $180, and was also shocked that the made the ring so poorly, and then wouldnt stand by their work. I have split prongs on my ring, and she informed me that they werent even technically split prongs, but were single prongs that had been cut to look like split prongs. Do not shop here. Some of the workers are nice, but most, especially Estelle, are rude and treat customers badly. The work is not high quality, and they charge extensive amounts for repairs that occur from basic wear and tear. I was extremely disappointed in this store, and will never be returning. Do yourself a favor and go to Windy City Diamonds.

Good customer service i recommend the whole staft they always on time and they get me right all the…read moretime

It has very good pieces some of the stones that they use VVS and even on a moissanite is great but…read morethe price is as most jewelry stores I totally outrageous the markups that they have and especially here is just too much

My mom and aunts love coming here for resizing and purchase jewelry from here so I thought I would…read moreget my husbands wedding ring band resized here. The ring fits well now. I didn't give them 5 stars because they don't have the hours posted ANYWHERE. Not yelp, google, instagram, facebook, and the hours listed on the receipt are wrong and outdated. Also, their website never worked for me. They didn't answer when I called to ask about the hours and they didn't reply to my message when THEY texted ME saying the ring was ready. The second star was lost because I felt like they lack attention to detail. My husband's ring was engraved and it wasn't until after we dropped it off that I realized we didn't mention it but since they don't answer or reply back I couldn't communicate the engraving. However, I thought well maybe they will see it when they look at the ring to resize it and give us a call asking if we want to keep the engraving. They didn't call and sure enough when we picked up the ring the engraving was gone. An error on both parties but I think if they are a high quality business who pays attention to small details they could have caught the engraving. They said we can get it engraved again for $50. No thanks. We live in the south suburbs and I only came here because of family recommendations.

best service always I 100% recommend it they always there…read moreto help you and you step into the jewelry and never feel pressure great customer service always.

Service, knowledge. Lifelong community business!! Merchandise of high quality and varied.read more

I worked with Oscar Serna on a custom engagement ring . What I loved about the process is that he…read moreheard my ideas, educated me about everything I had questions about, and he presented me with just enough great options to make a great final choice. The end result fit within the budget I gave him in the beginning and he had it ready ahead of the deadline with all of the paperwork and details documented correctly. Oscar and sons has come through for me several times now on Diamond & Precious metals jewelry for my loved ones. I highly recommend Oscar and Sons for all of your high end jewelry needs .

Was recommended to stop in here by another woman owned business owner. The shop is nicely laid out…read moreand all the items are openly displayed so you can try on or pick up the items. Mashallah , the store owner is also a jewelry designer and her jewelry, along with other designers is available. The shop has vintage items, new items and a variety of items you may not need, but want to purchase. Great shop if looking for a unique gift or something for yourself.

thought this would be a cute and love(L)y shop with unique pieces to ch(OO)se from but it's (K)not…read more everything available in the shop, both in person and online, is terrible drop-ship q(U)ality craftsmanshi(P) in the fast-fa(S)hion industry. like, (C)mon now. mash(A)llah (M)isses the mark AND the Things hEre May not even be Usa made.

Fort Smith Boutique is simply a wonderful place to shop. The…read moreitems there are unique and beautiful! Many are one-of-a-kind which means you won't see them on others when worn out on various ocassions. The service n hospitality are exceptional n the prices are reasonable! Everyone should stop by!!!!

I recently visited Chicago and had the pleasure of visiting Fort Smith. Prior to my visit I looked…read moreat some reviews online. Some were good some where bad. Initially, of course, the bad reviews gave reluctance, however my girlfriend convinced me to go. I was overwhelmingly surprised as to what I saw. I mean pieces everywhere. From the clothing to the jewelry. Now get this, the gentleman makes his own jewelry! I purchased for my girlfriend some exotic pieces. The jewelry she chose, she was ecstatic about. As we finished our purchase Mr. Smith asked if he could design pieces specifically for her. My girlfriend's eyes illuminated like a new Christmas tree! We were very pleased with his merchandise selection and his customer service. For those with the bad reviews, I don't know quite your expectations. If your vision is limited to Marshals, Kohls, Dillard, or Macy's, I would suggest you shop at these places. However if your vision extends further, and you want to make your woman happy with a one of a kind original, this store is it! Thanks Fort Smith Boutique!

Shelly's Loan & Jewelry have Always provided great service and value! They have been in the…read morecommunity for years and there are awesome selections with nice prices! I like the new location very much Thank you for your many years of commitment and loyalty to your customers like me!

My experience there has always been good you may not always get what you ask for, but they work…read morewith you..and often enough I have left there satisfied...good place!

In honor of women's history month, I would like to shine the spot light on this very cool shop in…read morethe Pilsen neighborhood. Also, I would like to thank all of the people that have come out to support businesses in this area that were hit hard by the current political climate in Washington D.C. At the height of violence in our streets I tried to do my best by supporting some of these businesses. During this phase 18th street looked like a ghost town on a Saturday. Normally on a Saturday in this neighborhood has people teeming everywhere and the smell of an asado in the air (Yum). Having time off and having an asado is the perfect way to relax and spend time with your family. Plus, who doesn't like the smell of an asado? Well during this time period I found this shop that I thought had some really cool and unique stuff. Also, you may notice that they have a fair amount of stuff with the famous Hulu's The Bear line, "Yes Chef, No Chef" on it. If you are a fan of the show like I am, then, the interior will look familiar to you because it was in a seen on the show (I think it was season 3). I immediately recognized the store and thought to myself "cool" and great choice. Anyhow, if you find yourself in the area, pop in and check it out. They are very selective as to which artists around the country they want to buy from and in turn sell their products. Maybe you will find that one unique thing that you have been looking for that you didn't realize you need. I mean, you never know unless you check it out. My fellow Chicagoans, please go out and support your local small shops!

A MUST when in Chicago! Visited from California and made sure to have this local shop on the…read moreitinerary. This place is heaven for Knick Knack lovers. My mom and I could've spent the whole day there, the staff was welcoming and the store offered the most cutest items that were reasonably priced. The selection of things was great, from bookmarks, clothes, to mugs anything and everything you'd want for a souvenir.