I received emails from the owner that seemed to be disparaging another dentist that chose to leave…read morethe office. The dentist who left was very liked by many patients and it seemed to be a play to retain her patients. Very unprofessional. I'd say you are better off trying another practice who treat their staff with dignity.

I called this office to inquire about becoming a patient and they were very opaque about the cost…read moreof their services. Wouldn't discuss it at all. I don't currently have insurance so this is important information. They wouldn't discuss the ballpark price range for routine services they likely have done countless times. Have you ever done this service before? What did you charge last time? I understand it can vary depending on the patient or complications in a given context but it's ridiculous to behave this way and makes you seem shady. A caveat would be sufficient. They insisted I needed to come in for an $85 exam to determine IF I would need a referral. "We're gonna need to charge ya a hundred bucks to tell ya if we sell skittles or not." Do you or do you not know the services you provide? What is the policy for making referrals? I'm pretty sure I was using industry standard terms and at no time was i impolite. The services in question were for replacing a permanent or bonded retainer and teeth cleaning. The receptionist spoke down to me in a patronizing tone. Her capacity for active listening did not exist.

I rarely leave negative reviews, but I believe patients deserve transparency when it comes to…read morehealthcare experiences. I underwent treatment at this practice that included a root canal and crown placement. After the procedure, I continued experiencing ongoing tenderness and discomfort around the tooth and outer gum area. During a follow-up visit on 3/18, my concerns were acknowledged, but I was advised to "wait it out" because healing could take up to six months or longer. Unfortunately, my symptoms continued to worsen. I ultimately sought a second opinion from another dentist with over 25 years of experience, including updated X-rays and examination findings. I was informed that the crown was not seated properly against the tooth margins, leaving space where food was becoming trapped around the crown. This explained the persistent irritation and discomfort I had repeatedly expressed concerns about. What made the experience even more concerning was that after attempting to advocate for myself regarding the ongoing pain, incomplete billing concerns, and unresolved treatment issues, I was ultimately dismissed from the practice rather than provided with a meaningful resolution plan. As a result, I am now in the position of having to pay a second provider to correct work that was never properly completed the first time. Patients trust dental professionals not only to perform procedures correctly, but also to take patient concerns seriously when something does not feel right during recovery. In my experience, that trust was not honored here. I strongly encourage future patients to seek second opinions if persistent pain or gum irritation is dismissed as "normal healing," especially after major dental work.

their service is very good very helpful staff…read moreTook care of my implants and teeth cleaning I highly recommend them

I came here during there initial few weeks of opening. I can tell they are still working through…read moresome kinks since they're just starting out. i.e. Ongoing construction, pathway to the office, etc. I decided to go ahead and switch from my current dentist anyway as this was a more convenient location and have seen great reviews about Dr. Cole. Dr. Cole has great bedside manners and is patient and thorough. I was satisfied with my visit and will return. I hope they provide dental goodie bags soon.

My entire family goes to Westside Dental. They are very personable, professional and have a very…read morenice facility. They make great efforts to provide a pleasant environment and experience. They discovered a comfortable method to help my teeth sensitivity during cleaning and that has changed my cleaning experience forever. I no longer dread going to the dentist! They have helped direct us in caring for my children's developing teeth needs to prevent adult concerns. I highly recommend Westside Dental.

No one likes going to the dentist but when you have to, you want to make sure that you are in good…read morehands! I have been going to West Cobb Dentistry for 3 plus years since moving out to Georgia from California. I miss Dr. Chase Hall but the new dentist they brought on, Dr. Couk is fantastic. You can tell he has extensive experience and is very knowledgeable. He will go in depth what your symptoms are, root cause of the problem. Then he will lay out remedies and options for you. Unlike some dentists that try to sell you more services and products, he is looking out for your best interest. Believe me, I have had a dentist try to sell me a teeth guard that costs several hundred dollars telling me I can lift more weights! And of course, the staff here is magnificent! Even if you have dental insurance, unfortunately the cost of getting dental treatment is not cheap. I have had to get two crowns so far and Kellie Guffin has been very helpful with the process. I think being informed and knowing what the cost impact is going to be is very important. And I must add that the hygienists are very thorough and gentle. For the world of me I could not get my husband to get his teeth cleaned as he does not like going to the dentist but I "tricked" him to going and got help from the staff No need to say he booked his next teeth cleaning appointment. Finally the dental assistants are always friendly and helpful. If you are looking for a local, trustworthy dentist, West Cobb Dentistry is it!

I have been using them since we moved to the Brookstone area. Doctor and staff are greatread more

Very good people that are there to help you out. Very professional and helpful !!!!!read more

Wonderful!!! My…read morehygienist made me feel so comfortable and I have been patiently awaiting being able to get back on my schedule of dental treatment! After moving from South Carolina and having a not so great experience with a dentist there, I was nervous. Following the X-rays and cleaning dentist Hope Still came to discuss my treatment plan and was so thorough and friendly! I am so glad I found this practice and now complete our family being patients. Thanks so much!

I've been with Kennesaw Dental for over 10 yrs now. All of the staff is great!!…read more There have been times where I needed emergency dental treatment and they fit me in right away. Now my whole family uses them.

Just a follow up. After being followed to my vehicle and cussed at by the receptionist because I…read morewanted to use my insurance instead of paying cash outright, I found an outstanding dentist locally. I was able to use my insurance as well so my actual out of pocket was just over $100. While at Kennesaw Mountain they told me I needed two crowns for the two root canals I had done at the Endo. The Endo recommended a crown and a filling, (one tooth was cracked), Kennesaw Mountain Dental Associates told me I actually needed two crowns to the tune of almost $3,000. Come to find out I didn't actually need two crowns. The recommendation from the Endo was correct, all I needed was a crown and a filling this is after both dentists at my new dentist looked at the root canals done by my Endo. So in addition to being rude and lazy, they are also trying to over charge by pushing unnecessary dental procedures. Be very careful if you visit Kennesaw Mountain Dental Associates. Make sure you reach out to your insurer prior to your visit and check your coverage or they may try what they tried with me and tell you that you don't have coverage. Also if they recommend a procedure don't hesitate to hit pause, take few days and get a second opinion. It could save you thousands of dollars.

I cannot say enough great things about Dr. Howard and his staff. They are the nicest ladies at the…read morefront desk and Dan is such an amazing help as well. I have always hated going to dentist but actually enjoy Dr Howard's office. Dan who works with insurance claims and appointments goes above and beyond to help anyway he can. My husband didn't have dental insurance at the time and needed 2 root canals so Dan called several places to see who would be cheapest and soonest and he did the same for me when I needed a tooth pulled. Dr. Howard is very thorough and goes above and beyond to keep those pearly whites looking nice. He makes sure you are very comfortable. Absolutely recommend for a family dentist!

I am thrilled with my new smile! We have been on a three year journey and I am amazed by the…read moreresults. Dr. Howard is a dental artist. The entire staff is delightful. Whether you are looking for general dentistry or the magic of cosmetic dentistry Dr. Howard is at Maestro level. Thank you so much!

Wow!!!! BEST Dentist experience,.....yet...lol…read more I have to be a little reserved in my review...it's come back to bite me before. This was an initial consultation @ 7 am. Went Great! Dr. Patel was spot on. Great attitude... perfect smile and eyes that would make me hand him my wallet!!! I left the consolation with an open spot to come back at 9:30 for an exam. Went up to the chick fil a and they called me about 8:45 and said come on back. I went back in for round 2. I was scared out my mind. Haven't been to the dentist in well over 8 yrs!!!!! I meet up with the Goddess know simply as Ms. Pam or Patt...can't remember.......ohhhhh what a woman though..... Her voice could melt butter....so calm, soothing and reassuring.... I was still hella tense!!!!!!, but she made me feel like I was lying in bed at home. I ABSOLUTELY HATE POKING AND PRODDING in my mouth,....BUT,....Ms. Pam and Dr. Patel did it with such ease and reassurance. Overall I've got to have about 3-4 visits to clean and fix and repair everything that is wrong with my mouth, (shame on me....I'm completely embarrassed and Totally ashamed)...but I'll keep you all updated! So far..a 5!!!

I have been coming here for years, and I have not had any problems until recently. I think the…read morepractice has gotten so big, that the staff members just don't care. My most recent visit was a horrible experience for me. When checking in, I had to update my history. One question on there asked me to select issues or concerns I had more questions about, so I did. However, that was never addressed during my visit. The hygienist was initially nice, but I don't think she showed much compassion or concern. When taking my Xrays, she kept shoving the piece so far back in my throat that it was causing me to gag. I kept having to adjust it, which I could tell was irritating her. I then told her she's pushing it way too far back, and I can't help that I have gag reflexes. Then when she went to clean my teeth, she let the suction rest on my tongue, and when I tried to hold it, she said "no just let it rest there." So she starts cleaning my teeth, and water was splashing everywhere. After the water started splashing in my nose, I had had enough. I informed her that no other dental hygienist at that practice ever had water splashing on me like that. In the middle of her cleaning, the doctor walks in. He's pleasant as always, but he walks in asking her what type of chair/stool she likes better. Had a whole conversation which I feel like was not important to discuss in front of the patient. I also hate the fact that he came in the middle of cleaning instead of once it was over like he normally does. I want to ensure the hygienist did a good job. At any rate, the hygienist (Cara? Sarah?) continued cleaning and she actually scraped my gum a few times while removing plaque from my teeth. I squirmed in the chair so she could tell it hurt, but she didn't do anything about it. Lastly, she says "it looks like your fluoride is covered today." So she finished up and walked me to the front and said I was good to go. I went to the restroom, and when I got back, the receptionist said "I know she said you're good to go, but you actually owe for the fluoride. It looks like you had an $18 credit on your account but you still owe $17." I explained several times that the hygienist said it was covered, and she said "I know but she was looking at it wrong." Well that's NOT my problem. I told her that I hear what she's saying, but fluoride is optional. So I wouldn't have even gotten it. She finally said she would just "scrap the fee." I then walked out. Also, why did I even have a credit on my account? So they are overcharging people, but they never even notified me that I was being over charged. I still do not know why I had a credit on my account. So customers BEWARE! Overall horrible experience.

I absolutely love Dr. Kara Kramer and her entire dental practice. Her talent and attention to…read moredetail are truly unmatched, and she made my visit feel easy and comfortable. Her staff is incredibly friendly and welcoming, which sets the tone the moment you walk in. I highly recommend Dr. Kramer to anyone looking for a dentist who genuinely cares and delivers exceptional results.

Dr. Kramer and her staff is the absolute best in the Atlanta area! She was so helpful and caring…read morefrom the first conversation to the procedure! She made sure to answer all the questions i had and also made sure to make me feel at ease. Dr. Kramer and her staff cared about my smile just as much as i do and that made me feel like i really was in great hands. I feel so much better about not only my smile but my health. Thank you so much Dr. Kramer and West Cobb Periodontics!!!