Dr. Aguilera strives for perfection! I've never been to a dentist before who was so persistent…read moreabout making sure my filling was perfect- even little details are important to her! Not only she is an excellent dentist but she is also compassionate about her patients and truly cares for their well-being. If you ever need a dental cleaning ask for Lindsey- She is very detailed and professional- A bit talkative, but I loved it because it distracted me from being at a dentist office, which like a lot of people is not something I look forward to doing. Overall I love my dentist and that's why I drive from Buckhead to West Cobb to take care of my dental needs.

From the owner: Cosmetic Dentistry, Fillings, Dental Emergency Care, Root Canal Therapy, Extractions, Tooth…read moreWhitening, Crowns and Bridges, Veneers, Implants, Dentures

I received emails from the owner that seemed to be disparaging another dentist that chose to leave…read morethe office. The dentist who left was very liked by many patients and it seemed to be a play to retain her patients. Very unprofessional. I'd say you are better off trying another practice who treat their staff with dignity.

I called this office to inquire about becoming a patient and they were very opaque about the cost…read moreof their services. Wouldn't discuss it at all. I don't currently have insurance so this is important information. They wouldn't discuss the ballpark price range for routine services they likely have done countless times. Have you ever done this service before? What did you charge last time? I understand it can vary depending on the patient or complications in a given context but it's ridiculous to behave this way and makes you seem shady. A caveat would be sufficient. They insisted I needed to come in for an $85 exam to determine IF I would need a referral. "We're gonna need to charge ya a hundred bucks to tell ya if we sell skittles or not." Do you or do you not know the services you provide? What is the policy for making referrals? I'm pretty sure I was using industry standard terms and at no time was i impolite. The services in question were for replacing a permanent or bonded retainer and teeth cleaning. The receptionist spoke down to me in a patronizing tone. Her capacity for active listening did not exist.

their service is very good very helpful staff…read moreTook care of my implants and teeth cleaning I highly recommend them

I rarely leave negative reviews, but I believe patients deserve transparency when it comes to…read morehealthcare experiences. I underwent treatment at this practice that included a root canal and crown placement. After the procedure, I continued experiencing ongoing tenderness and discomfort around the tooth and outer gum area. During a follow-up visit on 3/18, my concerns were acknowledged, but I was advised to "wait it out" because healing could take up to six months or longer. Unfortunately, my symptoms continued to worsen. I ultimately sought a second opinion from another dentist with over 25 years of experience, including updated X-rays and examination findings. I was informed that the crown was not seated properly against the tooth margins, leaving space where food was becoming trapped around the crown. This explained the persistent irritation and discomfort I had repeatedly expressed concerns about. What made the experience even more concerning was that after attempting to advocate for myself regarding the ongoing pain, incomplete billing concerns, and unresolved treatment issues, I was ultimately dismissed from the practice rather than provided with a meaningful resolution plan. As a result, I am now in the position of having to pay a second provider to correct work that was never properly completed the first time. Patients trust dental professionals not only to perform procedures correctly, but also to take patient concerns seriously when something does not feel right during recovery. In my experience, that trust was not honored here. I strongly encourage future patients to seek second opinions if persistent pain or gum irritation is dismissed as "normal healing," especially after major dental work.

No one likes going to the dentist but when you have to, you want to make sure that you are in good…read morehands! I have been going to West Cobb Dentistry for 3 plus years since moving out to Georgia from California. I miss Dr. Chase Hall but the new dentist they brought on, Dr. Couk is fantastic. You can tell he has extensive experience and is very knowledgeable. He will go in depth what your symptoms are, root cause of the problem. Then he will lay out remedies and options for you. Unlike some dentists that try to sell you more services and products, he is looking out for your best interest. Believe me, I have had a dentist try to sell me a teeth guard that costs several hundred dollars telling me I can lift more weights! And of course, the staff here is magnificent! Even if you have dental insurance, unfortunately the cost of getting dental treatment is not cheap. I have had to get two crowns so far and Kellie Guffin has been very helpful with the process. I think being informed and knowing what the cost impact is going to be is very important. And I must add that the hygienists are very thorough and gentle. For the world of me I could not get my husband to get his teeth cleaned as he does not like going to the dentist but I "tricked" him to going and got help from the staff No need to say he booked his next teeth cleaning appointment. Finally the dental assistants are always friendly and helpful. If you are looking for a local, trustworthy dentist, West Cobb Dentistry is it!

I have been using them since we moved to the Brookstone area. Doctor and staff are greatread more

Very good people that are there to help you out. Very professional and helpful !!!!!read more

Wonderful!!! My…read morehygienist made me feel so comfortable and I have been patiently awaiting being able to get back on my schedule of dental treatment! After moving from South Carolina and having a not so great experience with a dentist there, I was nervous. Following the X-rays and cleaning dentist Hope Still came to discuss my treatment plan and was so thorough and friendly! I am so glad I found this practice and now complete our family being patients. Thanks so much!

I've been with Kennesaw Dental for over 10 yrs now. All of the staff is great!!…read more There have been times where I needed emergency dental treatment and they fit me in right away. Now my whole family uses them.

The laziness at the front desk set the tone which wasn't great. I set the appointment over a week…read moreout. Plenty of time for them to get the file for my two root canals from the Endo. When I arrived they had an incomplete file, no treatment plan and despite giving them my insurance info for them to verify a week prior they never did that. Instead when I show up she hands me a treatment plan that includes repairs for two crowns despite there only being one crown, (rather than change that she says "well just leave that on there in case insurance bounces is back. Uh no. She walks a way for a second and comes back and says I don't have any benefits left that I used them up at the Endo. No ma'am, those visits were on my wife's primary plan because mine wasn't active yet. She comes back with well the insurance office isn't open yet so. I went back and forth with her explaining that she can call the automated number and it will tell her that I haven't used any of my benefits. Rather than do that she walks away I take off the bib and decide that I don't want these people anywhere near my mouth. I begin to leave and she is calling me back, I walk out of the office and miss incompetent follows me out the door and says "really dude, f&$! you then" and slammed the door. I turned around and went back in and called her out on not having the right info or even the right tooth. The office manager I guess wanted to flex and demands I leave. Okay Barbra, if your lazy receptionist wouldn't have followed me out to my vehicle to cuss me out we wouldn't be here right now. Terrible front desk gate keeps what genuinely seemed like a really nice dentist. I likely would have rescheduled and over looked the lazy and incompetence but following me out to my vehicle to tell me "f&$! you then", was a bridge too far. 0/10 do not recommend. Side note, I was able to verify my insurance and current benefit level before I even left the parking lot. It took less than 2 minutes using the automated line There was zero abusive behavior towards your team. The opposite in fact. Strange how you have tried to get my reviews pulled down though. My review isn't that uncommon there is a reason you are at a 4.2 and dropping lots of similar experiences to mine.

I cannot say enough great things about Dr. Howard and his staff. They are the nicest ladies at the…read morefront desk and Dan is such an amazing help as well. I have always hated going to dentist but actually enjoy Dr Howard's office. Dan who works with insurance claims and appointments goes above and beyond to help anyway he can. My husband didn't have dental insurance at the time and needed 2 root canals so Dan called several places to see who would be cheapest and soonest and he did the same for me when I needed a tooth pulled. Dr. Howard is very thorough and goes above and beyond to keep those pearly whites looking nice. He makes sure you are very comfortable. Absolutely recommend for a family dentist!

I am thrilled with my new smile! We have been on a three year journey and I am amazed by the…read moreresults. Dr. Howard is a dental artist. The entire staff is delightful. Whether you are looking for general dentistry or the magic of cosmetic dentistry Dr. Howard is at Maestro level. Thank you so much!

I have been coming here for years, and I have not had any problems until recently. I think the…read morepractice has gotten so big, that the staff members just don't care. My most recent visit was a horrible experience for me. When checking in, I had to update my history. One question on there asked me to select issues or concerns I had more questions about, so I did. However, that was never addressed during my visit. The hygienist was initially nice, but I don't think she showed much compassion or concern. When taking my Xrays, she kept shoving the piece so far back in my throat that it was causing me to gag. I kept having to adjust it, which I could tell was irritating her. I then told her she's pushing it way too far back, and I can't help that I have gag reflexes. Then when she went to clean my teeth, she let the suction rest on my tongue, and when I tried to hold it, she said "no just let it rest there." So she starts cleaning my teeth, and water was splashing everywhere. After the water started splashing in my nose, I had had enough. I informed her that no other dental hygienist at that practice ever had water splashing on me like that. In the middle of her cleaning, the doctor walks in. He's pleasant as always, but he walks in asking her what type of chair/stool she likes better. Had a whole conversation which I feel like was not important to discuss in front of the patient. I also hate the fact that he came in the middle of cleaning instead of once it was over like he normally does. I want to ensure the hygienist did a good job. At any rate, the hygienist (Cara? Sarah?) continued cleaning and she actually scraped my gum a few times while removing plaque from my teeth. I squirmed in the chair so she could tell it hurt, but she didn't do anything about it. Lastly, she says "it looks like your fluoride is covered today." So she finished up and walked me to the front and said I was good to go. I went to the restroom, and when I got back, the receptionist said "I know she said you're good to go, but you actually owe for the fluoride. It looks like you had an $18 credit on your account but you still owe $17." I explained several times that the hygienist said it was covered, and she said "I know but she was looking at it wrong." Well that's NOT my problem. I told her that I hear what she's saying, but fluoride is optional. So I wouldn't have even gotten it. She finally said she would just "scrap the fee." I then walked out. Also, why did I even have a credit on my account? So they are overcharging people, but they never even notified me that I was being over charged. I still do not know why I had a credit on my account. So customers BEWARE! Overall horrible experience.

Pam is the absolute best. The entire staff was lovely, compassionate and kind. I will absolutely…read moresee them as my primary service provider. They restored my faith in seeing a dentist

I am very concerned and devastated that the dentist did not inform me of decay and cavities from my…read morexrays. She had her assistant call me to tell me that she did not see them. After a second opinion the cavities are clearly noticeable. Also, she would not fix my chip tooth. Not good standard of care as a dentist. This has caused the cavities to worsen and more extensive costly treatment.

Data breaches happen nearly every day in our society. And when they happen to health care…read morefacilities, most of the time (80%) patients financial information is what's compromised. Amazing that this company (Natural Smiles) insists on FULL SOCIAL SECURITY #s in order to be a patient. Wake up! This is antiquated AND just plain lazy. Insure proper billing and insist on proper co-pays at time service and you'll get full payment (I'm assuming you use SS#s for debt collection). Your employees state "sorry it's our POLICY to collect these", well, Sorry, but it's MY policy not to provide it and take our business elsewhere.