1. SV Pro Pool Solutions

    1. SV Pro Pool Solutions

    0

    Sunnyvale, CA

    SV Pro Pool Solutions

    5.0 (4 reviews)
    Closed Closed

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    Response time

    5 hours

    Response rate

    50%

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    Pro Tech Pool and Spa

    Pro Tech Pool and Spa

    3.3
    (7 reviews)

    We have used them for over 15 years, and their crew has kept our pool nice and clean all the time…read more Their service guy comes regularly once a week and we never have to worry about our pool. Recently, our pool pump was making a lot of noise in the middle of the night, and we have to shut down the machine. The owner Ken responded to my call in a timely manner, came over to our house to assess the problem that same day and made sure we turned off the right switches etc. He explained the problems, gave a written quote within a couple days and scheduled us for a new pump installation. The job was completed as promised and everything is running well again. We are extremely happy with their service for all these years and would highly recommend them.

    We had been customers for a long time, but in the last few years, the quality of service has just…read moregone down the sewer. Last year, while we were out of town, one of his employees put our hose in the pool to fill it and left it running till the pool overflowed and wasted a ton of water. If we didn't catch it, it would have wasted a week of water. I still do not know why he did not use the automatic filling timer that we installed and have been using for years. After the storms this Oct, like many pools, ours was clogged and a mess. It took him two weeks to come out and fix the system. Another time, after again returning from out of town, I discovered out hot tub was bone dry.... and has been for about a week when one of his people opened the wrong valve and emptied the hot tub into the pool.... leaving the filter and sweep motors to run dry without cooling or lube... This actually was the second time this had happened in the last few years. When we called to complain, did the owner come out to check or deal with it? No. He sent an employee who does not even speak english. This is not real professional behavior. Shows he really didn't care about what harm may have been done. Needless to say, we will be finding a new pool service.

    SV Pro Pool Solutions - poolservice - Updated July 2026

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