Doctor Gruden and the staff were amazing!!! Love coming here every year! There glasses selection is…read morethe true reason I always decide to come back.

Very unprofessional business. They will make you wait 45 minutes for one appointment and if you…read moreshow up 5 minutes late then they said they can't take you. They tried telling me I was 10min late but they had me wait 10min after I walked in before even checking me in. The doctor wasn't even available since he walked out with a patient 10minutes after I arrived. Unbelievable! I had to schedule time around work and kids to make my appointment but a 5-min delay is too late for my business (but 9x less than how long they'll make you wait). Never coming back here again.

Update: House of optical reached out right away and offered for me to see another doctor. I was…read moreable to see Dr. Langton and he was incredibly patient and helpful in resolving all my concerns. I would definitely return to see Dr. Langton. I also want to shout out the front desk staff. They have been super nice and helpful. Original: Office staff were very friendly and helpful. I saw Dr. Robert Feldman. Although I felt he did a good job with the exam, the entire second half of my appointment felt extremely rushed. I specifically came here because I have had issues with my glasses prescription. When I asked if we could discuss my glasses, after he said we were done, he seemed very annoyed. He did take a look however, but his annoyance continued and he made me feel very rushed and unwelcome to ask questions. This is extremely upsetting considering I looked at many reviews and had this place recommended based on a community Facebook page. I am leaving with questions and concerns that were not addressed and will now need to come back because he already was gone immediately after my appointment ended.

Been a customer for over 25 years, but suddenly their service and attitude have gone down the…read moretoilet. Went in yesterday to pick up two new pairs of glasses that I was told were ready. When I arrived, they were quite busy and I wound up waiting for approximately twenty minutes to be seen. I completely understand the wait as I came there during one of their busiest times. Once it became my turn i was greeted by a woman with unnaturally dyed red hair, and I could tell, had an already karen like attitude. She sat me down and I tried on my glasses. The first pair, we're my riding glasses. Everything was fine. I could see good. The bifocals were lined up perfectly. The second pair are my daily glasses that I wear all the time. The distance vision portion was perfectly fine, but I couldn't see a thing out of the bifocals. The woman immediately became a bit frustrated and said that all the measurements were what they were supposed to be. And she didn't understand the problem. I told her regardless, I can't see out of the glasses in their current state. Could you please check the measurements? Make sure they're right. We have to send these back. She took the glasses and went into the back room for another 10 minutes came back out and told me to try them again. I put them on and still the same issue. The bifocal portion was way too low on the lens for me to properly see out of I took them off, placed them on the table. And said, very quietly and very calmly, no I still can't see a damn thing. She then immediately began to chastise me and dress me down in front of everybody in the store about my language, and that I am never to use profanity around them and the children that were in there, there was one child. If you can call him that in the store and he was about seventeen years old. And I think he's heard worse things than somebody whisper the word damn. I am a 59-year-old man. I have never been chastised and dressed down by anybody in public that way, that was the most embarrassing thing. I think I have ever experienced. And because of this house of optical is losing a twenty five plus year customer, his wife and his children as well. The only decent thing about that place that I can tell at this time is Priscilla. She was extremely helpful, extremely polite. She took over everything from this vile woman and come to find out, figured out that my eyes were not measured properly by the technician who initially took the measurements, and that the glasses were wrong and needed to be remade. Priscilla deserves a raise. The red headed. Karen deserves a pink slip.

Dr. Joe was great! He explained everything and walked me through what each test was looking for.read more

Great service and they had the frames I like the kind that are hard to find. It was also great…read moreseeing a familiar face. Renny used to work at SEE Optical and knows my frame choosing process, which made the experience even better

Came in for an appointment and had to reschedule . They failed to give me a statement for a…read moreprevious balance and would not see me that day. Very unprofessional staff and Jamie did not make my day much easier. I called to speak to the office manage they said she was in a meeting and she would call me back but a week later I still haven't heard a word .Used to see Dr. Claveena before he retired. He would not be happy to hear this time to move on

I visited Clavenna for a routine eye exam. The staff was super friendly during check in and pre…read moreexam questions. Dr. Bianca Bilek is super nice and very thorough. She explained everything she was doing and answered all of my questions. The appointment was on time and comprehensive. I will continue to use Clavenna for all my eye care needs.

Best place for eyewear! They give you great personalized service as well as their products and…read moreprices. Gina has helped me find just the right glasses for a number of years. She's the best. I will never go anywhere else!

The ladies are REALLY NICE. That said, their lab is…read moreterrible. They took forever and had to remake them several times. The first time I picked them up, they gave me headaches. Turns out, they had the astigmatism correction wrong. Just enough to make them unwearable. The nice ladies helped figure it out, we tried again. This time, reading with them was blurry. Gave up. The nice ladies gave me a refund. But this after literally months of waiting for a pair of glasses. Costco got the same prescription right in a week. You do the math. Also, for some reason, they are only open three days a week.

Had an issue come up recently; called the Troy office (my usual office) in the morning and they…read moreoffered me an appt. two days out, unless I could drive to Birmingham, and they could squeeze me in that very day. So, I took the Birmingham office appt., and am so glad I did! I had an appt. w Dr. Ceritano, O.D., and she was fantastic, she is a very kind and calm presence, made sure to explain everything she was doing, what to do at home w my medicine, and follow-up info (if needed). Not only was she fantastic, but so was the nurse who I met with first for measurements and drops, and the front office staff! This place ran like a well oiled machine! I was in and out in under 30mins, and my issue has since resolved. Thanks all!

From ck in to final exam/consultation Prompt, kind,…read moreinformative! Better then any other eye care office I have been to

Good doctor and great people. I had a pleasant experience getting my eye glasses here. I stopped in…read moreand they consulted me the same day and gave me a prescription. I waited two weeks and received my glasses. They are still adjusting to my eyes but it's better than before.

No matter which location we have visited for decades, the doctors and support staff have always…read morebeen excellent.

If you are suffering or looking to get treatment for dry eye disease I strongly suggest you go…read moresomeplace else. I wanted to like this place and I tried for months but after spending a lot of money and following the "treatment" plan provided I saw no positive results. After getting a second opinion I realized that the doctor here ignored many of my symptoms and did not diagnose me properly or check things thoroughly. I do not believe they take dry eye disease seriously. My condition is severe but was taken very lightly by the Doctor. I would also like to add that they delete negative google reviews.

Terrible place, terrible service. A glorified overpriced mall sunglass store. Downtown Birmingham…read morehas 3 other great optometrist a few blocks away, do yourself a favor.