An $83 used part purchased from Southern Import Specialists failed 35 days into their 90 warranty…read more After attempting to exchange the faulty part, they gave me the run around after leaving several phone messages and they ignored my text messages as well.

We bought a used car from Nema and Abe. Pleasurable experience and would recommend them to anyone.read more

After a recent surgery, I was up late one night and went online and ended up looking at cars. I…read morewent in the CarMax app. I was pleasantly surprised at all the cars available and found one that I really liked. I did my credit application and picked the car all in the comfort of my bed. The next day I got a phone call from my salesman Charles and we got the car ordered I wanted. When I felt better I went to the dealership and met Charles Webster. He was awesome!! The car was exactly what I had wanted but the previous owner had smoked in it. I was hesitant to buy it but thought I could get the smell out. I could NOT. Two days later, Charles helped me to find the exact same car with no smoke smell and I was able to exchange it within a week. He was kind,patient and above all went the extra mile!! I will buy my next car from CarMax and Charles!!

After being told by the salesperson and salesmanager that deep scratches that weren't advertised on…read morethe car would be repaired properly I was told by the Service dept and the General manager it would not. If I didn't like it I could return the car. I involved Corporate and the Corporate person told me the General Manager agreed to do the repairs. After speaking in person to the Manager he refused the repairs. Through some base paint on it and said it meets their standards. Wouldn't meant any reasonable persons standards. Their standards must be so low you have to dig them up. Don't believe anything they tell you at CarMax. And Corporate is no help.

Hi My 1st time visiting there was today…read more And wow great customer service from the young lady with the pink hair by the Name LUCKY I REALLY APPRECIATE ALL SHE HELPED ME WITH. Thank you pull A Part 10 10 10 10 10 10

I left a floor jack at the front desk where the staff member told me to leave it because at the…read moretime I didn't know they weren't allowed in the back. Well when I came to check out I went to get my floor jack, and apparently they sold it! They said they were sorry and there's nothing they can do about it! I hate this place all the staff there act like they're in space high on drugs. I will NEVER go to pull apart again. Not to mention they didn't have a wheelbarrow to use so I had to carry everything I had on me back there . This place is garbage

if i could give 0 i would . came to pick up my car @8am the time they open he said give him 30…read moreminutes & 2 hours went by . when i asked how much longer he blocked me and didn't come until another 30 minutes. he must be new because he was very unprofessional

Very rude , very misleading. I was a patient with heart failure , he was unreachable.. Made up a…read morenumber , to charge very vulgar .