We recently purchased our third vehicle from Swanson. It's a great dealership. Sales and Service have gone above and beyond to help us out. I highly recommend! read more

Found a vehicle on line and drove 40 miles to this dealership. Andrew was our very help salesman and answered all of our questions, price was good for this vehicle plus a trade. We were thanked for our purchase by Andrew, the owner and another sales person, felt we were valued as a customer. Well worth our drive, and would definitely buy another vehicle there! read more

Swanson GMC - Car Dealers Near Me - Acton, Massachusetts

AMAZING staff from sales to office to service. Everyone is so pleasant and friendly makes me feel like family! Love my new 2025 GMC Terrain every time I drive it I love it more. The whole purchasing experience was perfect! Andrew took the extra time to explain everything to me and made sure I was comfortable with all the options. I would never go anywhere else for sales OR service. Thank you Swanson GMC Inc read more

Purchased a 2022 Toyota Tacoma TRD Off Road 4x4 from Swanson. NO GAMES NO BS they were straight forward and delivered the truck to me in NH. No hidden fees no run arounds. I'd buy from them again in a heart beat 10 out of 10. read more

Great experience. Low pressure sales. He gave us the keys to test drive the cars by ourselves. Used car was in great shape, had been serviced well, was priced well and ready to go when they said it would be. Time in dealership, under an hour total (includes test drives, deal and pick up). They even gave us the plates right there. Would highly recommend this dealership and Andrew specifically. read more

I really can't say enough positive. The price was fair, the customer service was great, they worked with my Dad for about an hour to make sure he knew how all the bells and whistles work. Great experience! read more

Swanson GMC - Car Dealers Near Me - Acton, Massachusetts

This is a good dealership. They are organized, friendly. The employees are hard working. Good place to get a state inspection. Clean, lots of new cars to peruse. read more

we just purchased our fifth car from Swanson's and it was a pleasure having knowledgeable, honest and hardworking staff to obtain the vehicle we wanted. Why did we persist with Swanson's? They provide everything we want in a dealership including the best service department we have encountered. read more

Never have any issues. Just had our Buick Envision serviced, It was great as usual. We have purchased three cars from Swansons and they are all serviced with them. Highly recommend this dealership for any automotive needs. read more

I would leave one star if possible.I have been a loyal customer for several years and have had both front and rear brakes serviced on my GMC 1500.The vehicle has been in for service multiple times for brake related service since replacing all four brakes.Most recently I brought my truck back for another front brake issue.Dave informed me new calipers, rotors,and pads were necessary.He stated this is due to the vehicle sitting although the problem originated prior to several months of nonuse.I questioned him many times about the brake issues and decided to go to another auto repair shop.I was informed by the new shop that the calipers were fine and the pads wore to sticking rotors which should have been lubricated.The cost is now $500 vs $1300.I would not recommend this dealership for repairs as they must be motivated by production and not honesty. read more

Recently purchased a new GMC Terrain from Swanson. It was a real easy process. The staff was trustworthy, knowledgeable and with no pressure. Great experience. I got the car that I wanted at a great price. Thank you to Andrew Dill the sales manager for his help!!!! read more

This place is not worth your time. I had an appointment to buy a new vehicle and drove over an hour to get there to find out the same Salemen sold the vehicle. If the salesman Andrew had any spine he should've called me first. Live and learn. read more

Mike at Swanson was really great! I test drove a Terrain with him and he was genuinely great to get to know and connect with. He was every helpful, followed up with my interests, and worked with me on getting everything finished and ready. Swanson so far has been really great. read more

By far the best car buying experience I have ever had!!! I will highly recommend Swanson Buick GMC to anyone looking to purchase a vehicle!!! read more

Excellent dealership! Everyone there is a pleasure to deal with. Have been going there for years for service and just bought my 3rd truck from them! read more

Great experience very professional made sure I was aware of everything no press sure sale. felt comfortable made sure I understood everything. read more

After visiting several other dealerships in the area, I found the folks at Swanson to be the best. The entire process was low-key and pressure-free. The deal was very fair as well. I would definitely buy another car from them. read more

I bought a used GMC Acadia 2012 and this was the worst car I've ever bought. After three months the radio failed, the windows don't work, the defrost doesn't work, they used nail polish to cover the buttons inside the car. The radio goes on and off by itself. I bought the biggest piece of crap ever, don't buy a used car from this dealership! All these problems happened within a month of buying the car.. so bad. I can't even rate it. Joe C read more

Awesome people to deal with. No pressure, price extremely competitive and lowest of 4 dealership I went. Very quick paperwork processing accommodated to our needs! Highly recommend and already did recommend to my friends. read more

After visiting a few dealerships and feeling like I had hit a dead end, I was ready to throw in the towel and extend my current lease to shop around again in a few months. Before calling it quits, I made a final call to one more dealership, Swanson Buick. I couldn't have been happier with the outcome. My sales specialist, Andrew, went above and beyond the call of duty and made my wish list his priority. Up to this point, I didn't think the car I wanted was available near Massachusetts (or that I could afford it). Andrew did one better. He located the exact car I was looking for with even more options than I had asked for and made it all work within my budget. Even when the other dealers said, "I'm giving you dealer price" or "now we're losing money for you", they didn't come close to the price I got with Andrew at Swanson. Most importantly, they didn't come close to the level of service. When it was all said and done, Andrew worked harder and spent more time looking for my perfect car than I did and he made my car shopping experience really positive. If you want to feel good about your next car lease/purchase, I strongly recommend visiting Swanson Buick. read more

Was looking to trade in my 15 Yukon Denali, cash deal (very easy sale for them) couldn't even get a salesman to call me back after repeated calls. Not to mention obnoxious Service department.... You've been warned! read more

My experience with wife, went in to look at Enclave, Acadia test drove both great cars. Unfortunately dealing with sales manager was not the greatest. Brandon sales agent was nice new what I wanted but lost sale do to rudeness of sales manager. Didn't want to work with in our budget. I would never go back to this dealer and I would never recommend anyone to go there either. Tried to rip us off. read more

Honest, authentic, knowledgeable. There are no slick sales or gimmicks here. Just a sales team and staff who work with you to match your needs to a vehicle and work to make sure this investment surpasses your expectations. I am absolutely thrilled with my new GMC and my experience at Swanson Buick read more

This review is solely based on my experience at the Inspection Bay. We walked in today around 4:20, and my husband asked if they were still open for inspection. He only had his credit cards, and the guy working there with glasses said only check and cash...which is fine except that he had the most disgusted look on his face as though he had just pooped in his pants. My husband ran back to the car to check his wallet, and while I was left alone with our daughter, the man still had a very uncomfortable look until I started speaking. FYI my husband has a pretty strong accent, and I don't have an accent. The change in his behavior was quite noticeable. Granted, there were signs on the wall that they only accept cash, it is possible that some people will miss that when in a hurry, which we were. And you know what - it is totally OK to just explain that you only accept cash or check.. it is called basic human interaction. No need for a disgusted and bewildered look especially when my husband was not trying to get his way. We will not be returning here for inspection or any auto work since whatever about people or foreigners with accent makes this ridiculous man incredibly rude. read more

Swanson was eager to please, competent, took the time to scientifically troubleshoot and when I requested, they showed me. Swanson did NOT have prejudicial attitude towards people who did NOT purchase their vehicle at their location. In my estimation, Swanson treated all customer equally whether direct car sales customer or not. The above paragraph is in direct contrast to the rude and unprofessional behavior that I received at GMC Buick Norwood MA... this complaint has been filed and has not yet been resolved. read more

Couldn't be happier with Swanson Buick and the staff. Very friendly and great customer service. This is my second vehicle and Andrew was very accommodating. read more

The entire team at Swanson is great. They are very educated on what they are selling and they do not do the hard sell. It was refreshing to not get the high pressure sale. The team at Swanson makes you feel good about doing business with them. I will definitely go back and I highly recommend them. read more

We have recently purchased a gorgeous GMC Terrain SUV which I am in love with. The awesome service we have received from John is amazing and I cannot see going anywhere else to purchase a vehicle. We just finished leasing a Buick Envision from them also and that was a fine SUV also. We have Swanson's service our vehicles for maintenance purposes and that service is awesome too. John goes above and beyond to please his customers and I highly recommend this wonderful family business for all your vehicles! Whatever you need they make it happen. read more

O. M. G. I have been to several other GMC dealers for service in the area, and none of them come close to the great service I got here. I needed an oil change, and was able to get in early the next day. Unheard of! I was greeted with a smile, was SUGGESTED and quoted some future repairs, and out of there in an hour. Really. It may be 15 miles farther from my closest GMC dealer, but I'm definitely coming here again. read more

I have been to many car dealerships in the last few months, I finally decided to buy a car from Swanson, the sales experience was Excellent, Seth was very knowledgeable and patient with me. The car I bought was exactly as promised and the price was just right. I would definitely recommend them to all my friends and family. read more

My Experience: I went in for a basic service, first oil change and tire rotation. I also had an issue where I noticed the paint was peeling and assumed it was a defect. As I could not get back before closing Matthew Kelley asked me to come back at my availability and convenience. I went back the following morning in between meetings and he stopped everything he was doing, put my car on the lift and pointed out an area where a small dent had occurred causing the paint to peel. He also took photos and emailed them to me so that I could explain when visiting an auto body shop which to me went above and beyond any service I had previously experienced relating to car servicing. read more

We recently bought a Buick at Swanson. The experience, from beginning to end, was very positive. Seth P. was the salesman. He made the entire search and transaction go very well. He was very helpful, knowledgeable, creative, and worked hard to get us the car we wanted. Thank you Swanson and Seth. read more

Got a notification in the mail that my 2008 GMC Pickup truck had a recall on the throttle position sensor. I called Swanson's service department and they said they had the part in stock and to bring it in. I brought it to them and they fixed it while I waited. My good experience with their service department puts them at the top of my list as far as where I'm going to buy my next truck. read more

I had previously dealt with 8-10 other dealerships - Andrew was great and the whole experience was exactly what I was looking for. He worked with me on my terms and offered an excellent price right out of the gate. When I arrived for the final signing and pick up of the vehicle, Andrew reviewed all of the paperwork with me, answered any questions I had, car got plates, sticker, and then Andrew reviewed the features of the vehicle. I would highly, highly recommend Swanson to anyone looking for a car, SUV, or truck. read more

Living near Norwood, I would always do my car shopping somewhere along the famous Norwood Automile due to the convenience of its location. When I was researching for a used Buick LaCrosse I could not locate one along the Automile, but did come across one that was located at Swanson Buick GMC. I usually wouldn't drive out that far, but since I was having no luck with the Automile, I gave it a shot. I ended up having a great experience at the dealership and ended up even buying the car I went to see. Swanson is much different than the big auto stores around my area. The people who work there have been there for a long time and really want to serve the customer. I felt at home with no pressure to buy and the ability to ask all the questions I like. They also took a personal interest in getting to know me. I felt more like a regular customer there as supposed to a walking dollar sign at the big dealerships. read more

swanson buick GMC are the best dealership west of boston! andrew was knowledgeable about each truck we asked about and very friendly. we never felt pushed into purchasing a truck, they had the best deal around. i highly recommend andrew & swanson!! read more

I have been doing business with Swanson's for an excess of twenty years. As always, I find them to be very helpful and accommodating. Although they did not have the exact vehicle I was looking for in stock (year, model, color etc.), it took only a few days for Seth to find the desired 2017 automobile. I would not hesitate to recommend Swanson Buick GMC, both the sales and service departments are excellent. read more

Seth at Swanson Buick in Concord, MA was so helpful in selling me my new car, a 2015 Acadia. I was looking for a used car that was certified by GM/Buick with low mileage. He helped me find the perfect car for me and help arrange all the financing. Delivery was seamless. Very happy with Seth, the dealership and the product. read more

I have been buying/leasing from Swanson since 1981 and they have always been wonderful to deal with. Their service is impeccable. I know I am always getting a good deal at an honest price without the tricky back and forth bargaining other dealerships do. Swanson is the best! read more

Excellent dealer service at a fair price. This is a dealership that clearly understands the importance of the service experience to their customers. Although I didn't buy my vehicle from them, they always give me prompt, transparent service, don't talk down to me, don't do unnecessary work, and try to give me advance warning about something that may need service in the future & why. As a result of their service department, I'm very likely to buy my next car, new or used from them. read more