Great Service!! Would definitely recommend if you're in Tallahassee. They even gave me a discount…read morefor my taillight repair!

I had a wonderful experience there. Being a business owner myself, I appreciated the customer…read moreservice. Went in because my Mercury Villager needed work. The price was better than what I was bracing for. The job was finished relatively quickly. I will definitely return whenever we need something done. I'm glad to have found a nearby business to take my vehicles.

These people are the best!…read more On a cross country road trip, the "engine malfunction" light came on and my heart stopped. That was the LAST thing I needed: my 10-year old Saab breaking down and the company out of business. Fortunately, I found Sovereign online. They were able to book me first thing the next morning. The parking lot was full of cars - always a good sign that the repair shop is busy! But I was surprised to see not only Saabs, but plenty of other European luxury cars: BMW, Audi, Mercedes. Obviously, they can handle anything. From the second I walked in, I felt at ease. Their waiting room is the nicest I've ever seen at an automotive shop; it reminded me of my aunt's den. They even have free snacks. Bob and Cathy are friendly and personable. He quickly identified my car's problem and got me on my way. I almost wish I lived in Atlanta, so I could always bring my car to Sovereign.

I hate to do this to them, since they were nice, polite, and their clean and comfy waiting area was…read moreeverything as described, but positive adjectives about personality doesn't change the fact that I'm in the hole hundreds and hundreds of dollars due to things that I was hoping they would have picked out during a routine used-car inspection. I'll give them the benefit of the doubt that they're probably excellent when it comes to Saabs and Subarus, since that seems to be their bread and butter, but I just wish they didn't advertise that they do service ALL makes and models, because I brought them a non-Saab/Subaru to inspect before I bought it, and they gave it clean bill of health. It turns out that an engine mount was bad, and two front wheel bearings ended up warping within the first four months, and because I bought it from an independent dealership, there's plenty of gray area why I had to pay out of pocket, and I'm in the hole over $1,500. As I said, they're good people, and I don't think they're genuinely out to swindle anyone, but if you don't have a Saab or a Subaru, you might want to go elsewhere.

I was looking to purchase a 2023 GMC AT4 from Jim Ellis initially but after looking at the 2024s…read moremore thoroughly I opted for one of them. While still in Florida I was able to easily 'seal the deal' on the exact AT4 I wanted. I want to thank Nathan Watson for being my salesman and should he be there when I come back he will be the one I'd speak to. Nathan stands above many other sales associates being not only personable and responsive but also responsive! His responsiveness is what led me to ATL over another dealership a few states away. Nathan took the time to correspond with me to ensure the deal was good by the time of my arrival a few days later. Needless to say Jim Ellis is the best dealership I've purchased a vehicle from in all my years. They made it fast, easy, and no hassle - exactly the way it should be.

They advertise that they'll beat your CarMax trade in by $500. CarMax offered me $24,000 to buy…read moremy vehicle so I wasted my time with Jim Ellis thinking they'd offer $24,500. Nope, they wouldn't go over $22,000, which is what they claim the KBB value is. So I'm now sitting here waiting for my $24,000 check from CarMax across the street.

Had a great experience with a collision repair. Very honest and up front in pricing. Also fixed…read moresome body work not discussed for FREE. What companies go the extra mile these days? Completed maintenance item as well while in the shop. All fine as quick as the parts could come in. Highly recommend!!

Fast reliable and great service. I recommend them fully. My car was fixed in one day. The owner…read morecalled me from his cell phone after hours, to ask me what I needed. Dropped the car with a tow truck last night and is ready by 1pm. Today. Which is great!!!

I took my Wrangler to Black Bear because of a popping noise on the front driver's side. Brad was…read moreable to diagnose and fix the issue within an hour. His pricing is fair and he knows his way around a Jeep. I absolutely will be using him again!

I have brought many vehicles to this shop over the years and will continue to do so. Not only did…read morethey upgrade and repair my old TJ Jeep but they've also repaired my Toyota Tacoma, Jeep Grand Cherokee, Chevy S10, and Toyota Yaris. Brad is always honest about what parts are needed and what parts should be replaced in the future. He has never tried to upsell me on parts that weren't necessary. His technicians are great guys and extremely knowledgeable. This shop also hold Jeep meets, BBQs, and even do trail clean up events. What more could you ask for in a local shop?

Great service and very reliable! They got my car in and out in exceptional time. The employees are…read morevery helpful and professional!

very poor experience. I was overcharged by Mike and the work was substandard. find another shop…read moreand stay away from this place!

Good people to deal with my new go to mechanics did there best to get me in and out at a reasonable…read moreprice

I'm an older single woman from out of town, always cautious about trying a new mechanic bc I know…read morelittle about cars and they can easily cheat me. Tran came highly recommended by local friends. He took my car in on very short notice, identified and corrected the problem within an hour, and charged the most reasonable rate I've ever paid. Also friendly and communicative.

Quality work, great customer service and fair pricing here. I've taken my car to get serviced at…read moreWorld of Toyota and Gulf off of Medlock Rd in Decatur for years but will not be going to either since finding this place.