Very helpful Service. I went in to ask a question about…read morerings I had made else where. The owner instantly came out and helped me answering all my questions & concerns I highly recommend Arezzo Jewelers not only for beautiful jewelry; but also for their Great Customer Service. DLRJ

Disappointed in the quality of the ring setting we got from here. Noticed an issue of unpolished,…read morescratchy prongs underneath the diamond and on the sides of the prongs. We immediately went back and were assured it would be fixed. They told us it would take a few days because they needed to remove the diamond to get in and polish the metal. Seemed odd since we came in with our own stone to be reset and the new setting from here was supposed to be custom made prior to setting our stone, but we let that go despite the confusion on our part. The next day we were told the ring was ready to be picked up and my partner collected it. When he gave it to me, I again noticed the ring was not up to par and the scratches were still visible. I called them to ask why they didn't remove the diamond and polish the prongs, and was met with lies and hostility. Vince told me they "didn't have to do that" and was very disrespectful on the phone telling me I need to "know my place." He seemed disproportionally upset and irate; perhaps he was having an off day. Ultimately, my partner and I decided against dealing with them any further due to their unprofessionalism and will be purchasing elsewhere. (We noticed additional issues including the diamond not being set properly, and I can't imagine Vince dealing with any more criticism!) TLDR- Stay away if you have a high attention to detail and expect great customer service, because they sure don't have those qualities here! Such a shame.

We can't recommend OPJ enough! We got my wife's engagement ring and our wedding bands from there;…read morethe service and quality is really hard to beat. Sammi and the whole staff are amazing!

Oak Park Jewelers has a Great selection and excellent customer service. I go in for new purchases,…read morerepairs and polishing of metal.

My mom and aunts love coming here for resizing and purchase jewelry from here so I thought I would…read moreget my husbands wedding ring band resized here. The ring fits well now. I didn't give them 5 stars because they don't have the hours posted ANYWHERE. Not yelp, google, instagram, facebook, and the hours listed on the receipt are wrong and outdated. Also, their website never worked for me. They didn't answer when I called to ask about the hours and they didn't reply to my message when THEY texted ME saying the ring was ready. The second star was lost because I felt like they lack attention to detail. My husband's ring was engraved and it wasn't until after we dropped it off that I realized we didn't mention it but since they don't answer or reply back I couldn't communicate the engraving. However, I thought well maybe they will see it when they look at the ring to resize it and give us a call asking if we want to keep the engraving. They didn't call and sure enough when we picked up the ring the engraving was gone. An error on both parties but I think if they are a high quality business who pays attention to small details they could have caught the engraving. They said we can get it engraved again for $50. No thanks. We live in the south suburbs and I only came here because of family recommendations.

best service always I 100% recommend it they always there…read moreto help you and you step into the jewelry and never feel pressure great customer service always.

I went to the TUDOR section and was promptly greeted by Elijah . He was very professional and…read morehelpful . One model I was hoping to see had just sold . I asked him to email me when another came in . He remembered and unlike any other sales ambassador elsewhere, he did just that. Thank you for the follow-up .

I am sure my experience may not reflect everyone's, but this is what I experienced across three…read morevisits to C.D. Peacock. The staff at the entrance have always been pleasant and welcoming, and they have consistently wished me a good day as I left. On my first visit, I came in to look at a Rolex that was not one of the especially popular or difficult-to-obtain models. The gentleman who helped me was wonderful and said he would call if one became available, either new or pre-owned. A pre-owned example later appeared in the store, but I never received a call. When I returned today, he appeared to see me and then avoided engaging with me. I was instead assisted by a woman who came across as quite rude. She showed me a Cartier Santos, but when I explained that I was specifically interested in the titanium version, which they did not have, she seemed visibly frustrated. On another visit, I was looking into a display case when a salesperson assisting another customer positioned themselves directly in front of me, with their back blocking my view, without so much as acknowledging that I was already looking at the case. Across my visits, I have repeatedly felt ignored and snubbed. I cannot know the reason, but the overall impression I was left with is that because I do not dress up to go shopping, I was not viewed as a serious customer. Apparently, my business is not of interest to them. That is their prerogative, and I will simply spend my money elsewhere.

Went here this morning with just a couple of minor repairs. My wife suggested them as she…read moreremembered hearing reviews on a local FB page a few years ago and they are nearby. What a fantastic experience. Repaired and cleaned a crucifix as well as a diamond ring that I wear from family members that are no longer with us. Both look brand new and they did both same day! I did leave another item with them for repair and my wife will be taking a piece to them as well. I don't know what else to say except that this how to run a business!

Tried to sell gold bracelet here. Their price offered was very low ....three other stores were much…read morehigher.

Good customer service i recommend the whole staft they always on time and they get me right all the…read moretime

It has very good pieces some of the stones that they use VVS and even on a moissanite is great but…read morethe price is as most jewelry stores I totally outrageous the markups that they have and especially here is just too much

The shop owner, Jose, helped me design and make this ring using 14 tiny mine cut diamonds that…read morewere part of my grandmother's wedding set. Each tiny diamond is actually prong set into the ring! I could not be happier with the result! This is the second piece he's made for me. The other, also pictured, is a black onyx cameo stone that was a tie tack that my grandfather wore. I am so happy to have these precious family heirlooms in more contemporary jewelry pieces that I can wear and pass down to my daughter and grandchildren.

Brought my bridal set here to be sized after a recommendation and I cannot say enough how fantastic…read morethe service is. My set is a 3 piece bridal set and they sized it up and the rings look wonderful.

I was recommended by a relative to visit this store for gold. My siblings and I went there and the…read morepieces were quality and affordable. Abla was our sales consultant and she was very patient knowledgeable, friendly. I definitely would go back and recommend them to everyone I know. I support businesses who have great customer service and pricing for all paygrades of people. Thank you for a great experience!

I won a giveaway from Turmousaya Jewlery in summer of 2023 and I was in Chicago this past summer…read moreand was told I can pick up the prize from the giveaway. I walked into the store and was treated with such kindness! Mahmoud was very kind and very helpful. The necklace I won was very very beautiful and I am genuinely so excited to wear it! Without a doubt I will be recommending this store to everyone in the future. 10/10 recommend.