I love going for my yearly exam, the staff at Dr. Shipley's make me feel at home and they always…read moreanswer any questions I have. They also are very helpful when selecting a frame to purchase for new glasses. Both Dr. Les Shipley and Dr. Margot Shipley are extremely kind and they explain everything in detail.

Great Dr's, been going there for 15+ . I unfortunately cannot say the same thing for the front…read moreoffice staff. One or two in particular. Will probably not return, I've given them plenty of chances.

The very best care I have ever had! The doctors are the…read morebest. Surgery facility the best care I have ever had! Dr.Ni listens carefully and did an amazing job of removing a lens that had been wrong for over a year and replaced it with a new lens! I recommend the Eye Care Institute to everybody! They are friendly and caring and very intelligent. The faculties are amazing and very up to date! I want to thank the staff and all the Doctors for their patience, excellent care and openness

Rude front desk staff with an attitude. Every single time I've come in for an appointment there is…read morenot one individual who greets patients with a smile, a good morning. Nothing. Ive been coming here for over a year. Today was the last straw. I get to the front desk to check in and explain my appointment time and whom I'm supposed to see, the individual responded with "Name!?" Never looked at me, no greeting, nothing. If this is the caliber of person you want to be the face of your practice, it's no wonder the reviews are so low. And please don't bother with the trite apologies - the fact that there is no way to get in touch with the practice manager to discuss this experience without having to post a negative review should tell you all you need to know.

Dr. Bansal and his team are truly phenomenal!…read more I've been wearing glasses and contacts for over 20 years and decided I finally wanted to pursue vision correction surgery. I came in for a consultation and after a thorough eye examination, I was notified that due to my high prescription and thin corneas, I was not eligible for Lasik, SMILE or PRK but was eligible for ICL (Implantable Collamer Lenses). I had not previously heard of ICL so the optometrist explained to me that it is a newer (at least in the U.S.) procedure during which micro incisions are made on the eyes and permanent lenses are inserted. The cost is significantly more than the other types of procedures ($11,800) but I was able to pay for half and then finance the other half through CareCredit. I was able to schedule my procedure for the following month after my initial consultation. Dr. Bansal was very transparent during my pre-op appointment and notified me that due to my high prescription and a genetic deformity in my right eye, I would not be able to get to 20/20 vision but would get close. The procedure itself was a breeze and completely painless. I was given Ativan and numbing eye drops. The longest part was waiting for my eyes to completely dilate in the surgery waiting room. I actually fell asleep in there until I was woken up and notified that it was surgery time. The procedure took less than 3 minutes per eye - it was extremely quick! I did not feel any pain, but did feel a little bit of pressure. The most uncomfortable part was having to stare up at an extremely bright light while Dr. Bansal performed the surgery. As soon as it was over and I was wheeled into the recovery room, my vision was already clear! My contact lens prescription was -9.00 in my left eye and -7.00 in my right, so the fact that I could already see pretty clearly right after surgery was incredible. Recovery has been easy. I did experience some blurriness/cloudiness and fluctuations in my vision for the first couple of days, but my vision gradually became more clear. At my one-week post-op exam, my vision was 20/25 in my left eye and 20/30 in my right which is better than what I thought would be possible. I now wake up in the morning and can immediately see and it feels like a miracle. It's now been two weeks since my procedure and I feel comfortable driving. I am absolutely thrilled by my corrected vision and am very pleased with the results! If you're on the fence about getting vision correction surgery, get it done at LaserVue! The team here is amazing and made me feel very comfortable about the entire thing!

Dr. Bansal performed advanced laser cataract surgery for me on both eyes with a multifocal lense…read more I'm now able to see clearly at both mid and far distances, including night time vision, and can see vivid colors that have escaped me for more than 10 years. Not only did Dr. Bansal answer all of my questions, but every single person on his team was attentive and provided great care. Dr. Bansal is on the forefront of laser eye procedures and I wouldn't hesitate to use him for such an important procedure. If you need a place to stay overnight, there is a nice, inexpensive retro motel nearby called the Astro hotel with good restaurants (Spinster Sisters and Bagel Noshery) close by. Enjoy your cataracation!

Cataracts surgery went very well. Very skilled staff as well as very knowledgeable and competent…read moresurgeon.

I was suffering from a condition. No one seemed to know what it was, after 4 months with two…read moremisdiagnosis I was referred to Dr. Yohai. Even the comment he made after taking a look at my eyes was wow you've been through some stuff. I'm happy to say that Dr. Yohai has definitely made a difference. I am most grateful for the aggressive regiment in treatment Dr. Yohai prescribed to bring this condition under control. Thank you, sir for all your help I will be back. Have a wonderful day

Dr. Yalamanchi is an amazingly skilled and compassionate physician. While under her care for an…read moreautoimmune eye condition, I not only felt professionally cared for, but I was also treated with dignity, kindness and respect. Her passion for her speciality is made evident through her knowledgeable, thorough, and precise diagnosis. I am forever grateful.

I have been bringing my gram here for years. We are seen on time and taken care of in a timely…read moremanner. She gets eye injections for wet Macular Degeneration. The needles are huge but she is such a trooper and the staff does a great job at numbing her eyes! The front office team are always welcoming, professional and kind. The office is clean and spacious which is great because my Gram has a wheelchair as most clients have walkers, wheelchairs, canes etc The entire office team are very helpful, patient, kind and professional. We are a patient of Dr. Powers and we absolutely love him. My gram had a few complications with a previous doctor but since we switched, it's been great! She goes home without a headache, her vision is almost normal by the time we get home and she doesn't have to go straight to bed when we get there. We are very grateful for him as grams vision has not gotten extremely worse and for 90 years young, the shots have done their job!

Dr Ira Schachar performed a laser procedure for a retinal tear. He pushed so hard with the sclera…read moretool on my eye that he caused a tear on the surface of my eye which began to bleed. He then continued to push so hard that he burst blood vessels causing severe blood hemorrhage in my eye. He then proceeded with the laser surgery over the top of all that damage causing further damage to my eye. I would not recommend him for any procedure due to rushed unprofessionalism. To see photos go to my Google review.

I saw Dr. Meffert at North Bay Vitrioretinal in an emergency situation last year- both of my…read moreretinas were starting to detach as a result of a previous accident and I was terrified of losing my eyesight. North Bay Vitrioretinal is a large and extremely busy office but the staff seems to handle the volume quite efficiently. There is a bit of a wait which is to be expected. When I met Dr. Meffert I was relieved that he was able to immediately find the problem and set my mind at ease that I would not be going blind anytime soon. His manner is calm, cool, confident yet still warm and caring. I felt that he was really listening to me. He did an emergency laser procedure on the worse of the tears and then two weeks later finished up with the other eye. While getting your retinas lasered is not exactly fun, he made me feel calm and as comfortable as possible. In diagnosing the problem and considering my recovery, he took into account my active lifestyle and assured me that if I had any future issues he would be able to help. So thankful that I found him.

I have been going to North Bay Eye for years and they used to have a very long wait time, but…read morethings have gotten much better in the last year. Now it feels like a normal wait time and I couldn't be happier. The people are very friendly and professional. I am happy I did not give up on them.

Dr Silkiiss is an amazing surgeon. kind and professional and made me feel more relaxed when I met…read moreher I hope to get an eye exam and order my reading glasses soon thank you Dr Silkiiss

Let me start by saying I was referred here by my at the time new Optometrist, who after the surgery…read moredisclosed that I was the 1st patient he referred there. For a fee. 1) You will be given one-sided information about LASIK. 2) If you have a higher correction, you will have to wear glasses again in the future. 3) They will not tell you this. 4) The Surgeon who does your operation is contracted by PLEC, there will be a disconnect between PLEC and the Surgeon resulting in confusion for your after surgery follow up. 5) If you contact PLEC after the surgery they will not answer any questions and refer you to the Surgeon, who will require you to make an appointment and visit their office at additional cost to you. 6) They will attempt to have you finance through GE Care Credit, which appears as a Credit Card on your Credit reports. They will not disclose this. You can not use this card as you would a normal Credit Account and this results in a variety of issues for you in the event that you apply for other credit. I.E... home loans, auto finance or opening other CC accounts. It basically looks like you have x-amount of credit available to you or if it's just after surgery like you have a Maxed Out Credit Card, but it's unusable anywhere but Doctors, Dentists and Vets who accept GE Care Credit. I honestly regret choosing PLEC for my LASIK procedure. The Operator (Sal) is very cordial but he's a Salesman, not a Doctor. PLEC basically owns the LASIK equipment and has local Eye Surgeons come in and perform your procedure for them. I recommend finding a Surgeon who owns and operates their own clinic and uses full disclosure .

I finally decided to have lasik surgery. I've worn glasses since junior high and moved to contacts…read moreabout eight years ago. I'm not a very good contact lens wearer. I believe I'm what one refers to as "crap" when it comes to wearing contacts. I had the type you can leave in for one month. You're supposed to take them out and clean them every couple days. Sadly, I have no concept of time. Long story short, I ended up with infections, etc... I decided to go for lasik and asked my ophthalmologist for a recommendation. He sent me to Pacific. First I had to find out if I was a candidate. I went to the clinic, where I spoke with the very nice receptionist gal and met with the clinic director, Sal Moreno, who seemed to know just about everything when it came to lasik. He's pretty frank; there are no guarantees and he makes sure you're aware of that. Once they'd determined I was a candidate, I came in and was acquainted with the operating room and got to check out all the equipment. Sal outlined exactly what would happen on the day of surgery. They also sent me home with printed instructions. Although, I felt pretty confident after the tour. I really appreciate that they take you into the area and show you everything. It makes the whole experience a bit less surreal. My surgeon was Dr Rich. Earlier, I'd had my friend, an ophthalmologist in another area, check out both surgeons at Pacific and she'd given me the thumbs up. So, in I went. They offered a couple types of sedatives. Oh, gee, I forgot to mention you aren't anaesthetized. When I first learned that (several months ago from a friend), I couldn't believe it. "Wait a minute! Hold on. You're telling me they use a laser on your eyeball while you're freakin' staring at it?!" Insert casual shrug from friend. "Yeah, but I couldn't feel it." "Oh sure", I thought. "Riiiight." Well, it turns out it's true. Anyway, I had the milder sedative, because for some crazy reason, I wasn't worried. That's probably due to all the information provided and the preparation I'd gone through with Pacific. Plus, I have the emotional IQ of a kumquat. Hah, just kidding. More like a stick of balsa wood. Moving right along... The actual procedure was exactly as Dr Rich and Mr Moreno had described to me. The worst part was the device that holds your eyeball. It's a bit painful, but mostly just feels really weird. The procedure is really fast. Dr Rich and Mr Moreno are a well oiled machine, moving efficiently and confidently, but ever so carefully. They describe what's going on and chat comfortably together. I felt I was in good hands. The first thing I said after the procedure was, "I can see your facial features!" It was pretty amazing. But, boy was I tired. My buddy drove me home and I snoozed and then listened to podcasts and audiobooks to amuse myself... no reading! (I'm a big reader.) I was religious about the eye drops. My eyes healed well. Dr Rich warned me, as did my ophthalmologist, that my eyesight would continue to adjust and change, which it did. It's been two months now and I'm very happy I had lasik. My experiences at Pacific were definitely of the five-star variety. I highly recommend them!

My husband had catact surgery. He had good eyesight with no difficulties but is was suggested that…read morehe was now eligible for this surgery. When the surgery was completed he was unable to see clearly with his near vision. On the follow up, we were told that a fragment was left and another surgery would need to be done. Once this was completed, he was unable to get any glasses to correct his vision. We received a second opinion and were told the lens had slipped and it was too risky to do a third surgery. I should have been skeptical about a doctor who conducts a skin care business while serving as an opthomologist!

Dr. Garden is a kind, knowledgable and respectful physician. The office staff is friendly and makes…read moreyou feel at home from the very moment you walk in the door.