2 hour wait to give a urine sample and one receptionist working with a long line. Don't go!read more

I can not speak highly enough of my experience at the walk-in clinic today, starting from the…read morereception desk and including the nurse, x-ray tech, lab tech, and Dr. Bowers. Everyone was welcoming and efficient. Dr. Bowers was amazing - I wish she was a primary care doctor - she was calm, reassuring, explained why she was ordering specific tests, etc . Bonus points for plenty of free parking. I am seriously considering switching my primary care to this clinic.

In short My lovely bride and I know the local ERs all too…read morewell lately, and this one is by far the best. It's not attached to a hospital, but it's fully staffed and the care is VERY fast, capable, and caring. In long My wife had a massive stroke about 17 months ago. As often happens, she developed tremors, chronic pain, and now intermittent small seizures. This means we head to the ER every couple months even without a new stroke or other new symptoms. It just gets to be more than we can manage for her at home. Everett, Edmonds, and Mill Creek all have ERs, though the Mill Creek location is less known since it's not attached to a hospital. Same with this one in Lynnwood. Since my bride usually doesn't need to be admitted after a seizure, a stand-alone ER does the trick. We drove ourselves and checked in with the front desk. Before they could even put on her wristband, they were calling her back. Amazing. They wristbanded her on our way to the exam room. 3 people were already waiting to get her vitals, hook up monitors, and make her comfortable. Even more amazing. We've sat sometimes for hours in other ERs. No exaggeration. The doctor on duty was very present and focused. He reviewed her chart before coming in, and spent more time on it after asking questions. She was asleep, and he spent 10 productive minutes asking for every kind of info. They ran tests and made sure her bed was warm and comfortable. All the RNs and CNAs and whatnot were friendly and worked fast. Radiology was awesome, they had the most-modern mobile x-ray machine I've seen. I've seen more of them than I ever wanted to, believe me. We spent 3 hours there and never had pain-management issues get any worse, which often happens during long stressful waits. We really enjoyed chatting with all of the staff who checked on her. At one point, her O2 saturation dropped a bit, and before I could even figure out what the beep meant, an RN was in the room hooking up an O2 tube to her nose. I don't want to have a favorite ER, but circumstances demand that I know I need one. This is definitely it. If she ever needs to be admitted from here, she'd likely be transferred to Bellevue, since it's hard to find beds around here. But I can handle an extra 10 minutes drive time bringing her home if she saves *hours* before she even gets seen.

I brought a family member in here and the service was great. In and out quickly! The nurse Alex and…read moreDr. Kelsey Ford Bench were both great and caring!

It was while ago, but I walked into this clinic defeated to get help for a debilitating and deadly…read moredisease that is unfortunately extremely resistant to treatment and the medical community is sadly ill equipped to both diagnose and treat. My expectations were low based on past experience and hearing story after story after story of poor treatment from medical professionals regarding this disease, but I was desperate and getting so sick. I saw a Bridget Noorishad who was a god send in my life at that moment. Due to lack of funding for date, most doctors are misinformed and cling to false beliefs about the disease to misdiagnose patients. It's a problem that leads to death unfortunately. Bridget wasn't familiar with this issue (most aren't) and held some common misbeliefs as do almost all medial professionals with the exception of ER doctors for some reason they seem to know it more. But what was amazing about Bridget is that she listened to what I had to say and I could tell she genuinely cared (such a relief and so refreshing given my expectations and experience dealing with this). She was skeptical at first as she should be, but she did the right thing and I don't think she knows how grateful I was! She said okay can you give me a minute and she left the room for awhile to go investigate and get to the truth. She humbled herself and did what all doctors should do in this situation. After all, they can't know everything. She took the time and care to figure it out and returned with honestly the best possible treatment plan she could have. After being misdiagnosed for well over a year thanks to false outdated info and doctors who cling to it, this was EXACTLY what I needed in that moment. I couldn't be happier with the care I received here and while treatment was less than effecthve that was not her fault. It was the right treatment just too late and I went too long with insufficient treatment. It's complicated but I just want to say I 100% recommend this walk in. The care FAR exceeded all others I've visited in the area. Thank you for taking me seriously....all too often that's not the case with this issue and you have NO IDEA just how much I needed that! Edit Added:...Oh and I should add that she was even willing to go above and beyond and offered to stay late so my boyfriend could stop by on his way home and talk to her. She isn't a family therapist (or at least not to my knowledge) and definitely did not have to do that, but thank god there are actually good people on the world who understand the importance of their profession and take it so seriously! I'm telling you it's extremely rare to see a medical professional who is as dedicated

Took 2 hours to get sore throat medicine....and I was the first/only person in the building for the…read morefirst 30 minutes. Waste of time.

To busy to see there patients. 2 months to see a doctor even on follow up. They like using vertural…read moreappointments then one on one. And only have 2 PhD to help you. All the others have left.

Normal dr office but full of old docs who will retire after one year but they won't tell you that…read more They'll take your money and run. Dr bacon was the worst. Scammer, he tried to me me on different more expensive meds and almost ruined my life. Then just retired. This showcases the poor quality office that is Mill Creek Family Practice. I presented with my primary concern being losing my doctor again. They're liars.

In short They immediately realized that I'd need a bit more…read morecare than they could provide on site, so they didn't charge me or take my time. I was hoping for a different outcome but I have to respect their honesty. In long A scrape on my leg had gotten infected, so I was hoping to get an Rx for some antibiotics and hurry home for the Hawks game. They checked me in in minutes, and found my insurance that had just taken effect a couple days earlier. Nice! The system texted me some info to fill out, and she told me it would list me as being seen in about 25 minutes, but it would be much sooner. The PA came out within 60 seconds to say that they didn't house one piece of equipment I'd need as part of a full eval, and I should go around the corner to the ER. He definitely felt bad delivering this news, and explained it even more thoroughly than he really needed to. I got it right away. He was quick to say that they would cancel the visit and not charge me. Even though I ended up missing the whole game, he was spot-on about what the ER would do to evaluate the infection. I got great care there, thankfully much of it in front of a fuzzy, dim TV showing the game. So I can't really complain about anything other than my own procrastination for leaving the trip until late afternoon.

I went in for a follow-up after an allergic reaction and clearly reported worsening symptoms of…read moreburning and irritation around my eyes. I was told that I "looked fine" and advised to continue using the same topical medication, despite my concerns. My visit was also incorrectly documented with appointment notes about whiplash, a condition I never reported or had. After following their guidance, my condition got significantly worse to the point I couldn't open my eye and had to seek care elsewhere. Another provider immediately told me to stop the medication and prescribed a different treatment that worked almost overnight. I formally contested both the care and the incorrect documentation, but their medical review team still determined that everything was "appropriate" and refused to adjust the charge. I will never go back and cannot recommend them.