I had a sudden situation occur while across the sound, made it home to find my mobility was greatly…read moreaffected (2/17/26). After calling my primary care facility, I was urged to head to Swedish Edmonds Urgent Care for evaluation. I want to thank the staff onsite for making this as straightforward, transparent, professional, and expedient as possible during a stressful time. From the front desk check-in person, person who placed me in exam room, person who took my info, vitals, offered water & attached an immobilzer at the end, person who provided a garment to change into & a warm blanket, the person who took three Xrays, the PA who evaluated me, and the security guard who assisted with return of the wheelchair. Collectively, all of the staff that we interacted with and provided care from start to finish was a positive experience. It is important to have ID and medical insurance card upon check-in. Nect steps information and a printout of one's visit are also provided. This was my first time to be referred and evaulated at Swedish Edmonds Urgent Care. I appreciate the care received and that they are easily accessible from Hwy 99.

I have stage 4 cancer and after not feeling well the last few days I decided to be safe and take a…read morecovid test. The test came back positive. I asked my oncologist at Fred Hutch and she told me to please right away go to the nearest Urgent Care and get the infection confirmed (in case there was a problem with a home test) and get treatment, since I am high risk. I drove to the Swedish Edmonds Urgent Care. I walked in at about 2:40 p.m. on March 5th, 2026 and spoke with a woman working at the window who had long dark hair pulled back in a ponytail. I said to her, I have stage 4 cancer and took a covid test that came back positive and my oncologist would like me to get that confirmed and to get treatment, because I'm high risk. The woman responded flatly, "We don't do that here, just give a covid test." She asked no questions and didn't talk beyond the denial. I then explained that I'd used a home test, so my oncologist would like me to confirm with an Urgent Care test and get treated, likely with Paxlovid. The lady repeated that they don't do that there, and they don't just give Paxlovid. She went on to say kurtly that they treat people with symptoms, they don't provide tests. The desk gal didn't even bother to ask me why I'd given myself the covid test or all me any questions at all! People usually take a home test because they aren't feeling well. Instead of being courteous she just went directly to the negative, "We don't do that here." Then in a disinterested tone, she said, "If you want to, you can sit over there and wait to talk to someone about symptoms." I told her never mind, because I needed to also confirm the Covid test results and if they couldn't do that I'd just go somewhere else - maybe an urgent care that is willing to help a high risk person with stage 4 cancer and Covid! This cold dismissive woman heard me twice say I am stage 4 and that my oncologist wanted me to come in to confirm the Covid test results and be treated, yet still she still offered no help whatsoever and very few words at all in addressing my request. Avoid this place, it is not urgent care because it doesn't care, period.

Had a great experience at this Immediate Clinic…read more Receptionist was friendly, there was no wait, and they accepted my health insurance. Lobby was clean and up to date. Medical assistant took me back quickly, and was courteous. Didn't wait long until I saw the Nurse Practitioner- Kyle, I believe his name was. I appreciated how well he listened to me, gave explanations for what tests he'd like to get done, and kept me informed throughout the whole process. He explained follow up steps, medication instructions, and asked me if I had questions. Received discharge paperwork and met the professional and friendly office manager. My condition is now resolved and I would definitely visit Immediate Clinic in the future again.

Promoted as a walk in clinic that opens at 8am. Walked in at…read more8am and they said they don't take walk ins until 9am. Turned me away for the first hour even though they don't have anything anywhere on the walls or doors advising walk in start at 9am. Need better communication by updating walk in sign to say 9am if that's the case.

I've been a Virginia Mason patient since the early 2000's, but until recently I've been going to…read morethe Lynnwood office. The Edmonds office is almost within walking distance from my home and it seems to be less busy than the Lynnwood office. That's a definite plus! I've been here many times to their Urgent Care clinic (which is in the same section as the 'regular' care), but I'd never been on a regular basis. I went in for a problem and they sent me upstairs to another doctor. The staff both upstairs and down were super nice and I was able to be seen quickly upstairs. The doctor who treated me was extremely nice and understood my situation. I'd been without a primary care physician since my doctor at Lynnwood retired a couple of years ago but two of the staff at the Edmonds clinic recommended another doctor, so I made two appointments with her. I was even able to change one of the appointments with no issues at all when I realized there was a conflict. I've been in twice to see a pharmacist about my medications and she was super nice as well. I love that this location has its' own pharmacy. It's so convenient and although the staff seem a little flustered at times, I like coming here. Overall, my care has been great and I like coming to this location. Hopefully I can transition completely to this location for most of my medical needs. It would definitely save a lot of time and gas. As for their Urgent Care, it's been great. Thankfully I haven't had to come too often but I love that it's there when I need it. The parking is a lot better here than at Lynnwood, but there are two sides to the building so it can get confusing as to which one is the correct one. The one on the other side of the building that faces away from the street is the entrance that goes to the main reception desk.

Unavailable by telephone--tried all day to simply schedule an appointment, left four messages and…read morenever received a return call as I was promised by the message; also, really crappy music to suffer through when on hold; if I could give a negative rating, such as -10 (minus 10), I would

If I could give zero stars I would. Why? False advertising, bait and switch, NOT HONORING A WRITTEN…read moreAGREEMENT! The details for those who want them: I recently purchased a Dealfind Voucher for Purely Skin Medical, Dr, Keith Ly's clinic, that was for "1 Year of Unlimited Laser Hair Removal Sessions on 3 Body Parts." The voucher went on to specify that "The following count as 1 individual body part: chin, lip, front of neck, underarms, hands, feet, abdomen line, or bikini line. The following counts as 2 individual body parts: Brazilian bikini, lower legs, or forearms." So I called to make my appointment to have my lower legs (2 body parts) and underarms (1 body part, equaling the 3 body parts allowed total) done. First they tried telling me that I had to purchase 2 vouchers to get the lower legs done. Um, that's absolutely NOT what the voucher says. We went back and forth on this. Then they tried telling me my voucher had expired, even though it does not expire until June 2013. Finally, as a compromise, they tried offering me 6 treatments on my lower legs only. All of this was per Dr. Keith Ly himself, so I reviewed his Yelp! page as well. I purchased a voucher that would allow unlimited treatments on my lower legs and underarms, why would I accept less?? You would think someone of the medical profession would have a little more integrity than to stoop to this level. It really makes me question his skill and professionalism if he is so blatantly dishonest. Here's a link to the exact voucher I purchased: http://www.dealfind.com/seattle/purelyskinmedical3 Yes I do plan to contact the Attorney General and the Health Department. I recommend you do the same when you encounter businesses that ignore written agreements and flout the law.

Dr. Ly has been very helpful to me in diagnosing several ailments and treating them successfully…read more He is very knowledgable and skillfull with his minor surgeries. He has been extremely supportive and helpful with helping me get some help with a physical need with lots of paperwork and time. He is willing to answer your questions. I have found the schedule to be fairly flexible to work around.

All of wu medicine has a help desk call center. It is absolute trash. The people that answer the…read morecalls have no idea what im trying to contact my doctor or care team about and forward incorrect or bad information. They always get it wrong and make what im trying to do 100 times harder. When you complain in person they give a phone to call it the same garbage system. No one is willing to address or talk about the issue. Great doctors as long as you dont need to talk to them over the phone.

I've been coming here for years now and i'm not sure why the ratings are so low. The front desk,…read morenurses, and primary care doctors are all very nice and very helpful. The quality of care is 10/10. They've helped me get more comfortable with explaining and expressing myself, I have social anxiety so they've been extremely helpful with that. Even though i've moved to Arlington, I will continue coming here for as long as I live.

I cannot say enough wonderful things about Dr. Hue Wen Lim and her incredible team! From start to…read morefinish, my experience was absolutely seamless. Scheduling was easy, the facilities were beautiful and calming, and everyone I interacted with was kind, professional, and clearly very skilled at what they do. Dr. Lim herself is a gem -- amazingly kind, easy to talk to, and she took the time to explain everything in a way that made me feel completely at ease. It's rare to find a doctor who combines expert care with such genuine warmth. Her team of smart, supportive women worked together flawlessly, making both my endoscopy and colonoscopy truly pain-free and smooth. And the best part? I walked out of my appointment with all my results and scans in hand -- something that, as someone who goes to the doctor often, I've never experienced before.

My loved one spent 5 days in the NICU Level II center. She wore phototherapy sunglasses while…read moreunder her light therapy. All the nurses really helped explain with visually showing us how the babies numbers were trending. A couple of the nurses even called us at home to share the overnight news. I felt my infant loved one was in good care. We were warmly sent off with sweet goodbyes when it was thankfully time to come home. Thank you nurses.

The nurses themselves have been great, but the reduction in human interaction by phone has led to…read moreproblems. Basically difficult communication. Unable to complete online request. Later could not enter birth date in order to see confirmation. As ai takes over from human interaction this is bound to get worse.

I had an appointment today between 4-8pm. I set it up and it was confirmed because I got a…read moreconfirmation text. We changed plans so I can see a provider within the ridiculous 4 hour window. Two hours in I went to the link in the text that said to check in. I clicked on the link and within the message and entered my birthdate and it said appointment cancelled! Imm DID NOT cancel the appointment. It looked like they did and just didn't tell me. I called and talked to a person there and they had the gaul to tell me it looks like your appointment was nit completed. What???? I have the confirm email from them! Then he said it looks like we have an appointment for tomorrow maybe... Maybe??? This company is ridiculous and poorly managed. They are treating sick people!!! Completely unacceptable! Don't waste your time with them.

Dr A Miller is an extraordinary care giver as is everyone I have encountered at the Edmonds Clinic…read more I have been going to this clinic for more than four or five years. There ability to co-ordinate care is fantastic, you will feel heard, and respected as you work with your care team to resolve health issues. I have had several PCP's at this clinic, some do move on, but in each case when I have lost a great Dr the replacement has proved equal (or better) to the task. Dr Miller is no exception! She is real, honest, forthright, and LISTENS to you. She is extremely knowledgeable and offers a wide scope of solutions as well as is willing to dig deep to figure out what ails you. All that and add to it, she is just a caring, compassionate, relatable woman, I really feel like I won the lottery in having her on my side.

The walk in is amazing! Great receptionists! Great doctors! A wonderful clinic all around!read more

I go here. Dentist and doctor are both awesome. Staff is always friendly and helpful. The reason…read morewhy I think this place has bad reviews is because people typically want to write reviews for this type of place when they have a bad experience only, not usually when they have a good one. So here's a good one to offset the bad ones.

There are just a little doctors there most of them are nurse practitioners. If you want to get…read moremedical care, they refer you to a specialist and specialist. Wait times are months to to get seen and get a proper care you will have to pay more out-of-pocket. They're so over stress the overturn of medical providers are very high.

I've had three procedures in the last year at the VM Lynnwood Medical Center in the care of Dr…read moreDrennan and his team. They have been proactive in making sure that I am informed and prepared for every appointment. They have been thorough and detailed in their intake process to make sure they are prepared for potential complications, and they have taken the time to answer all my questions. And at procedure time, they have kept me informed and calm through it all! Thanks for taking great care of me!

Newer patient due to changes in healthcare. Learning to navigate my insurance and care. My beef:…read moreurgency and congruency. When you are required to have a primary care physician you expect to develop a relationship with that caregiver and seek them out, specifically, for your medical needs. My first visit took weeks to get. Swollen legs, ankles numbness and a concern about deep vein thrombosis and it was still weeks. My care was great and loved the care provider. But every time I have had an acute situation since, the soonest they will schedule is 3 weeks out. When I complain they tell me to go to urgent care or the ER. NO!!! I have a specific care provider and insurance for a reason. I expect a day to 3 days wait, but if you ever need to be seen quickly, there quickly is a minimum of 9-10 days. Expect to use your local ER and pay that bill. This is terrible care IMO. So sick of this healthcare system. Might add that I am paying $1300 a month for this insurance. Super annoyed. Quit booking these doctors so tightly that there's no room for acute patients. There are plenty of people that need to be seen sooner. And want to see their own doctor, not a new stranger.