Today was our first time visiting...Location was clean and spacious, plenty of toppings and great selection of frozen yogurt flavors (recommend the cookies and cream flavor!) service was friendly and quick. As you walk in you grab a cup, serve your yogurt, serve your own toppings and go to the register to weigh the cups and pay for the weight. Pricing is ok... unfortunately the indoor does have an off putting smell of sour milk which isn't strong but it lingers everywhere. We chose to eat outside due to the smell, the outdoor seating was very nice and perfect on a warm day. read more

Terrible owner, we witnessed her yelling at her employee for giving us a sample, I mean really you can't be that cheap. We go there all the time and simply wanted to try a new flavor. TERRIBLE OWNERSHIP. read more

Half of the machines are not working. The cheesecake flavor was bland, didn't taste like anything.

I went there Saturday and the guy was on his phone, then he started picking up all the toppings with his fingers!! No gloves didn't even wash his hands and put them back in the toppings area didn't even throw them away!! Very unclean unsanitary! Bathroom is very dirty too! read more

Worst service ever. The woman working the counter was on the phone talking during my entire visit. No spoons were available for the toppings so I had to stand there waiting for her to wipe off the spoons and place them in the toppings, all without even making eye contact and talking on the phone the entire time. Horrible service. Won't spend my $ here again. read more

Good assortment of flavors. Clean. Polite service. Price as expected. Hope to return. read more

Clean establishment, good service, and fair prices. Create your own, self serve froyo. read more

Sweet Frog - a person holding a cup of fruit - Ice Cream & Frozen Yogurt Near Me - Plainville, Connecticut

I went to Sweet Frog the other for Summer Solistice. I had gotten a text from them saying that i could get a small frozen yogurt with no weight for 5.00. Once I arrived she told me that i could only get one topping with the 5.00, if I got more than 1 topping she was going to charge me 6.50. It did not say that on the text message. Rip off! I am not going there ever again. read more

One advantage this place has over the West Hartford location is the parking. Parking is a breeze but the benefits stop there. I stopped at this Sweet Frog because I didn't want to drive down route 10. The prices are comparable to Kiwi Spoon and Froyo World. I was disappointed with the flavors. The froyo here tastes artificial. My taste buds have been extremely sensitive to artificial flavoring so I have been extremely critical. They have plenty of flavors but i didn't like the quality of the froyo. If I'm going to pay at least $5 for a cup I expect to get all my pennies worth! Toppings were depressing. Canned fruit!!!? If I can help it I don't eat anything from a can! You can't charge premium prices and put out canned fruits for toppings at a froyo place!!! The young man working that evening was nice but it won't be enough to bring me back. Oh you have to print out the coupon from the Sweet Frog app to save 15% LAME!! Even with the savings the froyo costs me $$$. Another annoying thing, business owners please educate your staff you can't charge customers for the weight of the cups. I bought two cups and was told I had to put both cups on the scale... Which means I was charged for the wt of the cups. It's not much but it's about the principle. read more

See all

As far as the world of froyo is concerned, Sweet Frog doesn't fall on the top of my list. This location is fine to visit, as there isn't any competition within a 15+ minute drive. The location is great, off street private lot with plenty of parking. It is planted between a Chinese eatery and pizza pub, so it is an easy after meal snack. It is always clean, well and stocked. And empty. I don't think I've been in this location with more than 1 other party. This makes a nice enjoyable experience when you've got a 2 year old. The toppings could be fresher, the cookies can be stale and the fruit doesn't always look particularly fresh. The froyo choices aren't the best either. They don't seem to rotate that often and aren't the best to begin with. If you don't want to make the trek to downtown West Hartford(Sweet Frog) or CCSU(off-campus Froyo-World), this place will do. read more

Sweet Frog - the front of the store - Ice Cream & Frozen Yogurt Near Me - Plainville, Connecticut

Located in the small plaza to the right of Walgreens. Trendy decor, very modern and bright. Entire wall of flavors, and the most toppings I've ever seen in one froyo spot. Awesomeness I can remember off the top of my head: marshmallow, HOT fudge and caramel, multiple flavors of popping boba, chunks of mini powdered donuts, and of course all the standard fruits, candies and crunchies. I hope they thrive and bring a little more life to Olde Canal Square. I'm personally excited to have frozen yogurt so nearby to me now instead of having to head down Rt. 10 into Southington for Kiwi Spoon. read more

Sweet Frog - customers at the counter - Ice Cream & Frozen Yogurt Near Me - Plainville, Connecticut

First time visiting this place! Started getting the froyo and literally it was all melted and not frozen, about 3 machines were like this then the lady in charge rushed us out because she had to leave for "30 minutes", said we couldn't be left inside so gave us chairs for the outside which was nice at least but we were there for 45 minutes waiting for her. She had so many customers wanting to come in but no one was there working. read more

I was in a frozen yogurt mood yesterday. So I visited Sweet Frog at Plainville and this is what I found: Easy to reach this sweet frog Location in Plainville. Major Highways are minute away . (I 84 , route 9, 72,10 and 372. Parking never a problem. Store is bright and clean with great customer service. A lot of flavor to choose including no Sugar and Sorbet. Nutrients facts are available more then 55 toppings with fresh cut fruits price is comparatively lower then any other yogurt places but high quality creamy products. They need to hire more people , Will repeat!!!! read more

See all

I was very pleased with this visit. My husband and I got a rare night out and decided to splurge on some ice cream. We found the establishment clean and well lit. The containers for the topping were full, and there wasn't a mess scattered everywhere like you find at some self serve ice cream shops. When the whipped cream ran out the attendant quickly brought out another one without us even asking! There is plenty of seating here too. This Sweet Frog is definitely worth a visit. read more

This is my second different frozen yogurt place I have tried and give it a thumbs up. I love the frog theme and the entire setup of the store. The yogurt wasn't as creamy as I like but still tasted good. read more

Great place to go after dinner or a movie. Very clean and fresh. And so many toppings to choose from! The staff are friendly and helpful. Will definitely go back. read more

I really enjoy Sweet Frogs. When you go in there, it looks like an acid trip as always but I am sure kids love it..I know when my daughter sees the sign she gets pretty wild. I like a variety of flavors, the more bizarre the better, but my go to is just the plain frozen yogurt with some fruit, toasted coconut and granola. If I am feeling a little naughty I will throw some gummy bears and candy bar pieces on it too. This is always a more guilt free option when it comes to dessert. The only thing about this location is they don't seem to change their flavors very often, but the service is friendly. read more

Similar to the West Hartford location in terms of the selection and quality of the yogurt and toppings but the space is more cramped and service is slower. 3.5 stars. read more

strawberry mango smoothies layered. that's all I'm gonna say. the new smoothies are a little sweet but have the best texture and taste fresh. read more

The yogurt was meh. The guy at the counter could barely speak english and was VERY rude. The worst part was we had a gift certificate for sweet frog that they would not honor. It was not location specific. There are many yogurt places out there. Pass this one by. (it was pretty clean i'll give them that) read more