Service was fast Food was great. Waiter was friendly. place was nice and clean. Love that they have the new fluffernutter Sunday. read more

Friendly's - Chicken fajita quesadilla and Munchie Mania - Ice Cream & Frozen Yogurt Near Me - Plainville, Connecticut

when calling the restaurant they said they would be able to seat a party of 10+ and upon arrival was shut down due to race. The excuse was they weren't able to take us due to only 2 people working through out the whole store but the store had a good 5-6 tables filled. Ofc with only the costumers of there kind. then while on the phone with the manager he blamed it all on the general manager and was very rude and didn't care at all about the childs birthday party dinner being spoiled. They all laughed like it was funny And a joke. Smh read more

My banana royal was delicious. She wasn't cheap with the ice cream or the toppings. I got exactly what I wanted.

Customer service was poor. Closed at 10pm. I went in around 8:50pm. They refused to seat me in the dining room stating it was closed at 9. First it was 8:50. Second Nowhere was there anything inPrint that the Dining Room closed at 9. This Senior Diabetic who needed to eat, had to take a To go order and eat in the parking lot in the car! Poor customer service. The only saving grace was the nice man who took my to go order was apologetic. read more

Service here sucks. Nobody is the front when you come in and when they did finally come by they didn't say anything they just kept ignoring you and maybe after 10 mins the waitress asked if I wanted to be seated. The food was just okay. Ice cream was good. But this place has went downhill. read more

Great food and service will definitely be back soon!!!!!!!! Honey bbq sandwich was awesome!!! read more

My family and I visited this location today. I grew up on Friendly's and was excited to bring my kids since we were in town. We came in today with 8 people total. The restaurant wasn't busy as there was just one other table. The menu had all the old faves, but the service was pretty darn slow. We got some lunch and then ice cream and it took over 2 hours from start to finish. I am not sure why it was so slow since we saw several people serving and there was never more than three tables in that 2 hours. They also never cleared anything, so we had all the empty plates, cups and dirty silverware still on the table when they brought our ice cream. We scraped and stacked it for them, but it still sat. It was a disappointing visit but the ice cream still rocked! read more

We had a great experience! The food was delicious; server was friendly and attentive and price was great! Restaurant was clean and well maintained. We'll definitely be back! read more

I came in for lunch on a Wednesday with my Dad ..we were welcomed right away and there was one young man all alone and he was amazing food was great as well!! read more

Three stars for this friendly's typically good service and food. However the staffing needs work. There's been a few times when I've gone here for lunch on a Saturday or Sunday and they only have one or two servers on, making there be a wait time. Workers should get paid more, and then they will work more and have people who want to work. Food is decent, miss the mini mozzarella sticks, not sure why they got rid of them. read more

Ordered food and drinks and that part was pretty quick to come out to our family. However once we ordered desserts( ice cream sundaes) that part took forever. It's not rocket science to make a resees peanut butter sundae with vanilla ice cream took over 20 minutes. However it was delicious on a rare warm early spring day. read more

For the 2nd time in the in a row at the location on route 6 in Bristol since the last manager laughed we waited 15 minutes before we were Never even approached to take our drink order. Being a friendly's rewards member I'm very disappointed at the lack of service at this location read more

Nathalie is our favorite waitress at the Plainville restaurant. Very friendly and attentive. We always enjoy coming here!

Fantastic service and food is cooked and the meat is never raw thank god. But could use salt and salt and pepper.

Thank you Kiara for such a good service. I have been coming here since my daughter where kids now I come with my grandchildren and have to say we always have had an awesome attention. I will continue to come here for many years to come. Thank you Friendly's from our near and friendly town Plainville, CT. read more

For the pass few years I only go to Friendly's for the ice cream always love it since I moved to CT. But oh men today was my last straw to not go back to this place I was giving to many opportunities to this place but not anymore worse customer service they are not friendly or courteous what's so ever no matter how friendly I was. my order was never right, no matter how specific or just picking directly from the menu I was always not happy and the attitude they gave after I tell them my ice cream order was not right and omg that argument over a $ 10 ice cream not worth it at all. So sorry friendly you will not see me again. read more

Great food! The Family has enjoyed Friendly's for years. Every time I ask what they want to eat the Bbq Super Melt is the way to go!

This friendly's location robbed me for 40$!! I placed an online order for breakfast and drive there only to find out that they are CLOSED.. but surely had no problem chargingy card!!! After talking to the manager later that day I was assured I'd be refunded in 2-4 days.. over a week now and still nothing. 40$ might not be a lot of money for some but I'm not letting this go until I get refunded.. Now if I walked in there and ate without paying what would happen? Lol pretty sure that's illegal, so how can they rob a customer with no consequences????? read more

Both my wife and I had the all American cheeseburger with fries and we were impressed. Very tasty and fresh. Our granddaughter had the Mac and cheese kids meal. She ate it and I help. lol. The staff were polite, friendly and humble. They also informed us of the (great) upcoming changes starting tomorrow. We are excited about that. Not to mention that school will be over in a week and my wife and I will be coming here more often. Lord willing. (Wished they would serve breakfast. Also, the ice cream special after 8pm sounds good (better after 6pm but we'll take it. The atmosphere was peaceful and family oriented. A+ read more

Food is delicious, service is great, staff are friendly and the ambiance can't be found anywhere else

Food and service were great. I was in a hurry and waiter accommodated me. I was very pleased.

obviously it's not fancy, but reasonable prices for reasonable food. ordering online was simple and everything was correct

Don't go here They will steal from you. Manager is rude too. Clearly they don't care since they didn't even try to accommodate the customer. read more

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This place is just....awful. I arrived here at 4:45 today and told the hostess that we would be a party of 9. She told me that she would seat us when everyone arrived. My party had a miscommunication and they arrived around 5:30. We we're not seated until 5:45. By the way, there was no one at the table the entire time- they had 45 minutes to wipe the table down and yet it took them an extra 15 minutes AFTER the party arrived. We did not leave Friendly's until 7:45. Two hours for our meals to be served!!! The service was just awful. In addition, the food was horrible. I had the turkey dinner, where the turkey was incredibly dry. Ugh. read more

Came here with my boyfriend as we spent the Easter weekend in Plainville, Connecticut. This was my first time EVER at a Friendly's and I have to chuckle when I saw "Happy Endings" sundaes on the menu because...yanno...I'm 12 ;-). We had already had a delicious and filling lunch but wanted something to satisfy our sweets cravings afterwards and he knew I had NEVER been to a Friendly's so off we went! I ordered a 2 scoop "Happy Endings" Sundae with 1 scoop of Oreo Cookies n' Cream and 1 scoop of Chocolate Almond Chip and Kit Kat bits mixed in - I thought their 'Chocolate Almond Chip" was going to be like Haagen-Dazs Chocolate Covered Almond with vanilla ice cream as a base and chocolate covered almonds thrown in, instead Friendly's version used chocolate ice cream as a base...not my preference, but also not the end of the world - my sundae was still divine. My boy also ordered a "Happy Endings" sundae but his had Mint Chocolate Chip with I think vanilla, whipped cream, chocolate sprinkles and a cherry on top - it looked pretty orgasmic. Food wise I glanced through the menu which looked like your typical, gluttonous, super fattening/delicious/butter-filled southern comfort food type fare. I wouldn't be beneath chowing down on a crazy good-looking grilled cheese sandwich here though...just to say I did, lol. I could see food here being rated a 3, but for ice cream - Friendly's is definitely where it's at. Next time I'm here I'm going for their birthday cake sundae thing ;-). read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - Plainville, Connecticut

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A few weeks ago, I celebrated the arrival of Fall with an ice cream cake. It was an impulsive decision and what better place to get a cheap ice cream cake than Friendly's? I tried Dairy Queen and Baskin Robbins but the price tag was not within my budget. I haven't been to Friendly's for quite awhile so I was shocked when I walked in and noticed the greasy stench lingering in the air. The place was packed and I was sorta disappointed with the cake I got. I waited and waited for someone to service me. There wasn't a line but no one was at the register. Actually I stood there for quite a while before someone acknowledged me. When I finally picked out the cake I wanted I waited some more to have "Happy 1st Day of Fall" written on the cake. Initially I wanted "Happy 1st Day of Fall.. Behave" written on the cake because the cake was purchased for the children at work. I figured if I was going to give them cake there better be a lesson attached as well unfortunately I wasn't informed that she couldn't fit all of it on. Sadly I would have felt better with "Behave" than simply "Happy 1st Day of Fall". The communication was not there at all. A decent place for a not so special cake. The cakes itself won't be memorable. read more

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JFK was president and Madonna really was a virgin the last time I set foot in a Friendly's. So why did you toss caution to the wind by having lunch at this recently remodeled location? I am a frugal senior and there was a cheeseburger and small Fribble for $2 promotion being run. Sounds like a super deal - was it? No. Was it an okay deal? Yeah. How was the chocolate Fribble? Great. How about the wait service by Sammantha? Super. So what's the problem? The burger was thin and drier than the Mojave Desert. Would you do this promo again? Unlikely. read more

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Haven't been to Friendly's in ages. Daughter really wanted to eat there so I gave in. Best food I've had here ever. Nash, our server did a great job. Tried to redeem my pop-up coupon from Yelp, got a big NO from the manger. No third party coupons, but the coupon came up when I checked in and it says right on it that it's from Friendly's. I've got tons of reviews and lots of check ins and I've never been told no. If there's a problem with the posting and Yelp, get it fixed. Don't let the customer down. It really cast a shadow over an otherwise enjoyable experience. read more

One of my favorite Friendly's. The service is always fast, and super accommodating to diners who have children. The food is always good and the standards are met. Being in the same location as a movie theatre, I'd expect it to be busier, but I guess the movie and ice cream from my childhood has moved to something else. read more

Friendly's - Cone head sundae! - Ice Cream & Frozen Yogurt Near Me - Plainville, Connecticut

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The service and food was amazing. All of the staff were professional, friendly and very helpful. Thank you Orlando and the rest of the staff. Wish I could name them all. read more

Not sure why they call this place Friendly, they should call it Miserable. It is no wonder why this corporation is a zombie-turd, circling the drain. What would it have taken to get Lindsey to smile, let alone be "nice" to us as she took our ice cream order. Customer service is not a big priority here. As for the ice cream itself, very sweet and sticky, not very homemade tasting or high-quality. I stopped eating the food here years ago, but figured I'd try the sundaes again. Do yourself the favor and grab a pint of ice cream from the local grocer and save yourself the time and aggravation. read more

Ugh! We never come here anymore because of this reason. Every time, we go in , no host! Standing there for about 5 minutes. Waitress looks at us , someone will be right with you .... another 5 minutes go by another waitress, be right with you. Stood there for another 5 minutes and said fuck this and left. They weren't even busy or slow. I'm done with this freindlys. I'm surprised they're still even open. They don't deserve this one star but you have to in order to post. read more

thank you for the hospitality costumer's service was amazing thank you again it was great I will come again and again to the Plainville CT Friendlys love u guys read more

Food was okay. The service was ridiculous, there at 2:30 on a Sunday, maybe 20 people in the place & we were there for 2 hours. I think all Friendly's are going downhill. Probably not going back read more

I have been here twice this week since we just moved in town. The food has been great, many options to choose from and the staff is pleasant. read more

I would leave zero stars if I could. I've been ordering from this Friendly's for several years, and the manager just accused me of lying when I called to tell them my order was missing a burger. Why would I lie about this? I guess the customer isn't always right. read more

Who is not a fan?! Seriously great place for kids, and adults. There is just one thing that I would say would make it have 5 Stars..and it has nothing to do with this local Friendly's, but the main company needs to stop changing the menus constantly, it would be so great if they just kept adding new stuff, but kept some of the dinner platters. They replaced a lot of the dinner platters with deep fried basket finger food. I used to love getting a full dinner at Friendly's but now I feel like I am munching on finger food. Oh well..the Ice Cream I guess makes up for it. :) read more

This was by far the worst and last experience i will ever have at this place. The service sucked. The food sucked. We waited 10 mins just to be greeted and there weren't very many seated tables at all. I hope this chain burns to the ground. Don't go here read more

This restaurant has taken too many negative hits. Its actually really good. Love the clam basket and along with an ice cream shake and great service, it makes for a great place to have lunch or diner. Some upgrades are needed, but seems like we all need that now. KUTGW read more

We always expect slow service at any Friendlys but this one is exception in their lack of speed and order errors.