Tried working with Robin on our wedding years ago, horrible experience. We were clear on our…read morebudget, and she basically tried to increase it 80% - when we said we couldnt do it she said she would work with us. We agreed on a menu and asked for an estimate and contract for 4 months - 4 MONTHS OF HER SAYING THE CONTRACT WOULD COME OVER IN A WEEK OR 2!!! It was honestly crazy as we never called or emailed excessively. Maybe she was holding out for a bigger event or pay day, but all she did was waste a lot of time and put us in a scramble with a few months to go to figure our catering and cake. This review has nothing to do with her food, and everything to do with her professional business ethics.

I recently contacted the bakery on the website to order a cake. We wanted a single tier cake for us…read moreto cut in to. We are getting our cupcakes from a family friend. I sent photos of ideas for decoration and such. At first it took a while for us to get responses from the bakery via email. Once we began our communications they company was very prompt in responding. I absolutely love the design they came up with for our cake and I can't wait to see it in person.

Janell is the best! Her cakes are amazing! We ordered a chocolate with chocolate mousse filling…read moreand chocolate buttercream frosting; a coconut with passion fruit filling; and a tropical carrot cake. All three were delicious! Great service as well. Have some gelato at the gelato shop as well. You must serve cake at room temperature (no chill) for best flavor and moistness.

This bake shop is attached to a gelato place. There was a small display case of baked goods with a…read morevariety of tempting sweets and my dear brother bought almost half of the items that were encased. In the meantime, I ordered 3 specialty drinks: toasted coconut hot chocolate, chocolate chai latte, Mauka Trail mocha (with non-dairy Mac nut milk), and a Kona Coffee & chocolate gelato milk shake. Every beverage was delicious! The young lady, who made them was very sweet, friendly, and soft spoken. The young lady helping my brother with the sweets was also very nice & friendly. The interior was really cute with a section dedicated to keiki (children). There were tables and a seating area with couches and a little gift shop displaying colorful artwork by local artists all illuminated by interesting lighting. We definitely want to return before we leave to try their gelato. But, we will also pick up more desserts because their baked goods were truly scrumptious, which included Lilikoi pie, flourless chocolate cake, a variety of cannolis, cookies, and Ricotta pound cake. We were on a sugar high but that's vacation in Hawaii for you! Aloha!

These cookies are a feast for the eye and the sweet tooth! Edible art with a flare for being…read moredelicious. I had friendly assistance for my custom order which was delivered on time and as promised.

Their Milk France Baguette is incredible and addictive. Their desserts are beautiful.read more

A MUST-MUST TRY on the Big Island!…read more Patisserie Nanako absolutely blew me away. I literally had happy tears after my first bite - no joke! The vanilla fruit roll cake was so soft, airy, and perfectly balanced with fresh fruit... I actually got emotional eating it And the curry pan? Oh. My. God. Buttery and soft on the outside, perfectly savory inside -- just amazing. Everything here tastes like it's made with so much love and care. The ambience is cozy and simple with just a tiny bakery with a two tables -- but the service was incredible. Everyone was so patient and kind, and you can truly see the owner putting her heart and soul into every single item. They do sell out fast, so make sure you go early in the morning. If you're visiting the Big Island, don't miss this place, it's pure happiness in pastry form!

Stopped by after dinner to get something sweet after dinner since there were no dessert spots open…read moreat 6 pm :( A local supermarket that carried a lot of local and mainland things. The staff were very friendly to locals and less friendly to tourists. I got some li hing mango gummies and KTA butter mochi. The butter mochi was very soft and chewy but lacked flavor.

Emma's Kitchen inside KTA has delicious Filipino food! 2…read morechoices for $15.99! Highly recommend!

Cute little bakery with lots of sweet treats. Went to Short n Sweet on a rainy Hilo day, so the…read moreshop was empty and there were lots of pastry options available. The shop keeper was friendly and patient as I browsed the pastry case. I've always been curious about the Dubai chocolate bar, so I decided to splurge and give it a try. Very pricey at $16 for a 4-5" bar, but it was worth it to try it once. The chocolate was smooth and high quality, the pistachio cream was sweet with a hint of pistachio flavor, and the kataifi was pleasantly crunchy. I would have loved more pistachio flavor, but it was a nice little chocolate treat. Looking forward to trying more things from Short n Sweet in the future. Will definitely be back when I want to treat myself to a gourmet dessert. :)

Right when you walk in, you're greeted by a beautiful display case of goods. To the left are…read moreshelves of refrigerated goods, followed shelves of non-refrigerated goods. The sweets are always really good. The crème brûlée is definitely our favorite dessert here! It's light and creamy and just overall delicious! We come here every time we visit and try to get something different but we always seem to revert back to the creme brulee. The staff there has always been really nice. We seem to always get the same lady every time we go and I feel terrible that I haven't gotten her name by now

I've been seeing Cupcakes Boom a lot on my Instagram feed, and I really wanted to give it a try…read more Came in on a Saturday morning before 8am, and it was fairly empty inside. There were lots of treats out, including discounted pastries from the day prior. There was ample parking in the lot, including designated stalls for Cupcakes Boom customers. The shop is very clean with seating inside. I got the cookie butter chai latte. The chai flavor was good, but man this drink was sweet! I generally have a sweet tooth, but even this drink was way too sweet for me. I don't know what I was thinking getting an already sweet drink and adding cold foam on top. That was definitely on me though, and I need to come back to try the same drink less sweetened without the cold foam. Overall, I could tell the drink had good flavor, but it was just really sweet.

Macaron review: I stumbled across this place while having dinner in the area, unfortunately it was…read morenot the experience I hoped for. Upon visiting there wasn't a single cake for sale (sold out maybe?), only macaron sandwich cookies. I like macarons so I bought 6 different flavors. I think Ube and fruity pebbles were the best. However, I did find the filling in the macarons to be sickly sweet, almost inedible. My partner and I took turns scraping out the filling and just eating the cookies. I personally would not go back for the macarons because how overly sweet they were, but maybe their cakes are better. Just something to keep in mind. The service and ambiance were inviting.

Looking for a malasadas place before our flight back to the mainland and Yelp led us here…read more It's in a food court area in a nondescript area behind a gas station. Lots of free parking and tables to eat at in an open air area with ample seating, but it's hot inside (though there are fans). The place seems catered to locals more than tourists. Service was perfectly fine and cordial. Got there around noon and many things were already sold out. Was able to get a regular malasada (4 out of 5) and an ube malasada (5 out of 5). The real standout was their Reese's peanut butter cup donut - so unique and delicious! Would return again to try other flavors (but would have to come early!).

They have good Donuts just not that great of service but maybe I expect too much!…read more As a business owner myself I take Pride in the customer experience, I feel as if some business can care less about this.