Like this Lowe's way better than its box competitors. Organized, clean and friendly. Came over for…read morereplacement bathroom ceiling fans with low noise factors. We had researched the world for them and when their competitor didn't have them, we came here. They had exactly what we wanted so we got two for each bathroom. For a box store, and we normally try to avoid them in favor of local stores, it's very good. Many items that our local hardware store will not carry. Lastly, the Veteran parking spots outside the store made me quite thankful for those who have earned the respect while serving in uniform. Good on Lowe's.

I had windows installed by Tagg and they did damage to my Sheetrock. I filed with Lowes Concord NH…read moreabout the incident. It has been over two months and the service department wants me to find a contractor, get an estimate and submit it to them for approval. Since I paid big money for their service they should take care of everything from start to finish. The service department is dragging their feet wanting me to stop requesting them to complete the job. I would not use Lowes for any type of construction due to the service they have provided. Beware, they do not follow through but they will take your money and run.

Bought an amazing Husqvarna lawn mower from them and nothing but great customer service. The top of…read morethe machine had a small scratch from the crate, and they had no problem at all switching the whole hood out, "they just want me happy"! Seriously, these guys are great! All really knowledgeable. Thanks guys!!

I recently brought in my Craftsman chipper shredder for repair. As it never worked right since I…read morebought it, I was not sure what the problem was. Greenlands repaired it for a reasonable cost, in a reasonable amount of time, and it works great. Very nice people to deal with great communication.

My first and only experience with Jackson Lumber was excellent. This was largely due to the…read morecustomer service provided by Al Mazza, whose last day -- just found out today -- is today due to retirement. (Best wishes again, Al!) In the spring, I ordered decking for my condo. Al was very helpful and patient with me as he helped me figure out Exactly what I needed for my order since I had never done this before. Shortly after I placed my original order, I changed my mind and decided to order more boards to do a more thorough deck repai/replacement. Again, Al was very patient, kind, understanding, and helpful to me as he needed to add onto my order. Later in the summer when I discovered that I needed to exchange a few boards that were slightly defective, And replace them in order to finish the project, Al was very accommodating. He arranged for the boards to be picked up, he applied a credit for those boards to my account, and explained very thoroughly and apologetically that the fact that the replacement and additional Boards I needed were on back order and he wasn't exactly sure when they would be in. He said that he would be in touch with me again when he knew more. As promised, al followed up with me a few weeks later to make sure that I still wanted the boards. I told him that I did, and he said that again they were still back ordered but he was hoping to see them within the next few weeks. I just received a phone call from Al today telling me that the boards were in and they can be delivered to my home on Tuesday. Because of my experience, I plan to do more business with this company in the spring for a different project. Al has set the bar for customer service pretty high. I am hopeful that the remaining and/or new employees will provide me with the same stellar customer service that I received from Al Mazza. jp of Fremont, NH

I would stay away from Jackson Lumber of Raymond NH at all costs. I;ve had several dealings with…read morethem over the last 7 years and all of them have been handled extremely poorly. The last incident just occurred last week. Several of my windows were leaking between the panes. I started a warranty claim to get the lower sashes replaced. Worked with a guy "Chris" and he tried to get them but was unsuccessful. The sashes did arrive at my house 2 months later which was fine. Communication was fine at first. I was still working with him and "Chris" said we would try this again after I supplied pictures and measurements. The window replacements I paid for magically showed up in 2 weeks?? I had worked with "Chris from Oct 2019 thru January 2020. After January all communication stopped. Never once did he text or email to let me know that he stopped the claim. He never reached out and after 4 months I contacted him again for the 8th time and he said contact the manufacturer and its not his problem. I was hoping that the poor customer service environment at Jackson would have changed from 7 years ago. Sadly it hasn't. I have had 2 other other interactions with Jackson Lumber in 2012 that ended just as poorly. I'm not sure if the unprofessional atmosphere at this location is company wide or limited to this one location. Go ANYWHERE else.

I can't say enough wonderful things about this local business. I bought cedar decking for our…read morefarmer's porch and it was beautiful and great quality! The owner was so helpful! We are going to redo our floors next and most definitely we will be getting the flooring there too!

From the owner: Hardwood Flooring, Composite, PVC, Cedar and imported hardwood decking, Eastern White Pine boards…read moreand patterns, Cedar shakes and shingles. Wood and Vinyl Handrail systems. Landscape Timbers and Stockade Fencing.