Good team of people willing to help when most needed. Garage door broke, couldn't get my car out,…read morehad to go to an important appointment, They sent someone who single handedly opened the door for me, to the rescue!! so grateful to the company, great customer service!!

I had a broken torsion spring. The part was covered under warranty by Amarr, I just had to choose…read morea company to do the repair. The company that had installed the garage door was a bit clueless, so I used Amarr's website to find another installer. This location was competitive in pricing and understood how Amarr handled warranty repairs. They sent a guy out the same afternoon. Unfortunately, they sent him with the wrong part. He tried to make a temporary repair, but that didn't hold. It was late in the day, so he said he'd get the right part in the morning and be back. He took care of it quickly the next day. At this point, they were better than the company that didn't understand how Amarr handled warranty repairs, better than the company that didn't get around to returning my call until 7 am (ugh!) the next day, better than the company that wanted $125 for the repair. Not perfect, but at least I can get my vehicle out of the garage again.

We needed a new garage door because ours finally died. After checking many places we decided on…read moreOverhead door and fireplace in Waterford Michigan. Because of Covid things were backed up, but they very happily offered to fix our door temporarily by giving us springs so we were not without a garage door during our six week wait, they did this immediately after we paid our deposit. When the two guys came they did a fantastic job the door is very well fitting we we are very happy with the quality of the door and the workmanship of the guys that came. I would definitely recommend overhead door and fireplace! Thank you for a GREAT JOB! Donna Haapala

requested service call, said they would be out next day. took them 3 days,…read more technician was there less then a hour, did no repairs and give a quote. Garage door would not function properly when they left, charged hour n half, after the quote was denied they refused to refund the $120, and only refunded $105 of the $360 bill. Owner and secretary both rude and hung up multiple times.

In the middle of the day my garage door suddenly made a huge creaking noise and stopped halfway…read moreclosed. My regular garage door place said they couldn't come out until Monday 4 days later. So I started interviewing companies. So many of them are just call centers that farm out their projects to contractors. Joe replied to my texts and calls promptly with a good price. He also made it out the same day and took care of the problem much faster than I expected at a price that really beat all the others that I talked to. I'm putting his name and phone number on my garage door for who I'm going to call if I ever have problems again.

Excellent service! Everything went well. EVERYTHING! My garage door was in service in less than…read morefive minutes. I'm not comparing prices. They were my first call. We're going to replace a portion of my door for now but I'm thinking a new door in the Spring. Exceptional. ASAP Garage Door Repair!

Same day, fast service. Competitively priced…read more Good serv Great work. Much appreciated !!!

I'm really dissatisfied with this company! Very unprofessional! one person always make it bad for…read moreeveryone. I called to get some info on my garage door that was repaired by this company, and the man I spoke with was very RUDE! I'm not sure if he woke up on the wrong side of the bed today or what, but his attitude was not very professional in this kind of business. He got irrate with me, and hung up the phone on me, all because he couldn't help me find out what I needed. He told me to call someone else. I tried calling back 3-4 times, and he would not answer the phone. So FK him and y'all family company!!! I wouldn't recommend your company to anyone I know. Also, you need to update your way of keeping track of personal information to lookup customers who does business with you. He said he had no way of finding out if I really did business with them or not, because they are a family owned business and they do not keep track of anything. He said I needed to have my receipt from a couple of years ago. Well sir, it's 2025 and everyone I know has a computer with customers information entered into it which keeps track of all their customers for atleast 5 years! Don't worry, I won't ever call your company again! The number I called was 1(734) 419-3777 9/13/2025

He did exactly what he said he was going to do, charged the amount he quoted, was efficient and…read morefast, and cleaned up after. I have zero complaints and am completely satisfied. Would highly recommend.

Ascension Garage Door Services is the best! They were able to repair my garage door in no time and…read moreat a very reasonable price. The technician was very friendly and professional. I highly recommend this company to anyone in need of garage door repair.

I needed new springs for a garage door and for them to repair some damage to the door. They were…read morequick to reply and come out. BUT, when the guy arrived he quoted us $800 to do all the work. He was done in 20 min and barely did any work -- replaced the springs (as we needed) but the repair job was only a couple of new rollers as far as I can tell. I talked to the guy who I presume is the manager and he said the price includes their "expertise" and years of experience. They gouged us. Plus, when they were done, they didn't even clean up.

Professional, knowledgeable, and friendly. Listen to our concerns and make appropriate recommends.read more

I am giving this company a five star review because before the technician arrived to fix my garage…read moredoor, and on the appointment day the company sent a bio about him and his photo so I would know who I will be dealing with, and how he looked like. It was a good security measure. The other reason for the good review is because of the outstanding service of the technician, Kyle B. He is a nice aspiring young man with the right friendly attitude. He did a garage "tune-up" and diagnosed the problem--which, he said, was the door itself. He went into great length explaining to me why. He pulled that string above the door and showed me that the problem was not the mechanism but the door. He then proceeded to give me a list of prices to replace the garage door. After he left, there was a minor problem with the door due to me forgetting instructions on how to use the string above the door so I called back and Bruce, the manager, took ownership of the issue and sent Kyle back to re-check the problem. Kyle came back and fixed the garage door again and told me to call him directly for any future problems. He had a nice attitude as usual. Also, when I called Bruce to commend Kyle, we had a nice long chat and he sweetened the replacement door deal for me and gave me a good discount and put that in the notes in case I decided to go ahead and replace the garage door. Overall, I had a refreshingly wonderful experience with Alpha 1 Garage Door Service due to the prestigious service of Kyle B. and his manager, Bruce. I recommend using this company for sure.