Very trained professionals, very adjustable for class timings and days, very helpful trainer with…read morekids...overall AWESOME TEAM.

Completely let down by this swim school and would give them 0 stars if I could. My daughter has…read morebeen taking swim lessons here weekly for 8 months and has hardly gained any skills. As a former competitive swimmer and swim coach for adults I should have known to cancel our lessons earlier but I continued to try to stay positive and hopeful. There is a lot of instructor turn over so they never remembered what my daughter's skill level was and asked us every lesson to fill them in. Despite asking weekly if she could move up to the next class level once she got to the required breath holding time we were told she wasn't ready. So for 8 months she was stuck in 1A as a two year old surrounded by infants. Age wise she should have been in 1B. Truly think she should have been in the other class to have older children to emulate and goals that were more age appropriate. We will be finding a new swim school that can actually teach her how to float on her own and help us feel safe with her in the pool.

We joined Waterloo 8 months ago and my little one has made so much progress. It's just incredible!…read moreI am satisfied with their service and staff, we have been needing to make up some sessions due to travel and being sick and we have been able to attend due to have good amount of spots. I recommend Waterloo for other families, you will see progress!

I have to rave about Michaela because she is just incredible!!!…read moreWe started in group classes with her, then switched to private and honestly the growth has been unbelievable. But the moment that got me? My son now jumps into the pool without a second thought because he knows Michaela will catch him. Like, that's not just swimming progress, that's trust. He asks to go to class. He smiles the whole time. If you're looking for an instructor who genuinely connects with kids, Michaela is your person!

I am so glad we found Haley Whatley Swim School! The ISR approach is not a good fit for my child…read morewho was terrified of the water, and it was a struggle to find private, non-ISR lessons. Scheduling is a breeze and they come to you, which is ideal for us. Our instructor, Mya, has been kind and patient with our son, and he has made so much progress in only 9 lessons. He went from refusing to get in the water without floaties to being able to hold his breath underwater for 8 seconds. I cannot recommend Haley Whatley Swim enough!

Traumatizing to say the least!…read more Took our 3 year old for her first swimming class and we were so excited. First thing they did was dunk her all the way in the water and she, of course, swallowed a lot of water and cried so hard. It took a while for another adult to come and "comfort her" which they really didn't offer true comfort. She was still crying and within the next two minutes it was her turn again and she screamed "nooo" and was kicking and screaming and the instructor dunked her all the way into the water AGAIN with her mouth wide open. Nothing short of torture! I quickly got up to take her out of the class. As a trauma informed practitioner, I know the importance of respecting people's "no's" and going at the pace of the child's body. My daughter was not ready to do that again and I was told over the phone that if she wasn't ready, they would practice only getting her chin in the water, and then the next round her nose and then her eyes, etc. that was not the case at all. When I took her out, one of the instructors said "she was doing great". I don't know in what world a terrified toddler whose agency just got taken away is considered doing "great" but I have never seen my daughter in more distress in my life. I am so glad I was brave enough to listen to my mom instinct and take her out of the class. I learned how to swim without the torture of drowning. This was not ok. I feel terrible about ever bringing my daughter to experience this. Absolutely terrible. I couldn't sleep last night and every time I replay it in my head, my heart hurts. What I would recommend doing instead is actually building a relationship of trust and respect with each child and going at their pace. I understand it's a short amount of time but the "cry it out" type of system in place is embarrassingly outdated and harmful.

I was taking my daughter to this location over the summer and into the beginning of the school…read moreyear. During this time, she had multiple instructors with whom she adjusted to each time. I initially came here because I won a 3 month pass/membership in an auction at her school. This auction winning would entitle her to receive lessons for 3 months (I was also required to pay a sign-up fee aside from the pass I paid for in the auction). When I started scheduling my daughter with the 3 month pass, there were numerous issues with front-desk staff. I was given a plethora of inaccurate information from various staff members on how the 3 month pass/membership would work. Aside from these miscommunications, my daughter recently had an upper respiratory infection (which is highly contagious) and because of this, I canceled her last swim lesson for 08/28/2019 with the intent to reschedule once she was in better health. I was told at that time when I phoned to cancel said lesson by the employee who answered the phone that my daughter would be allowed to make-up the last class on the 3 month membership as it was not a 'no show' lesson. *Most folks know that an upper respiratory infection (especially in young children) can last for weeks and swimming, dental work etc. should be avoided until the infection subsides. Approximately three weeks later (which is almost standard recoup time for an infection such as the one she had), on 09/18/2019, I called and left a voice message to advise that my daughter is now able to swim as she is free from aliments --- in an attempt to schedule her last lesson of the 3 months I paid for. I did not get a call back, accordingly I called back today, 09/19/2019 to schedule her swim lesson and I was advised that because my daughter "is not on active plan", I would have to sign her up again and pay the sign-up fees I initially paid etc. and she would not be permitted to have her last lesson as it was too long ago from her last session. As a consumer, it is my stance that if someone pays for a service they are entitled to it. In this case, I paid for the lessons my daughter was to have but am being denied what I paid for because of an ailment. In addition, to pay a fee I already paid (the sign-up fee), which is to be good for one year again is preposterous. While I had every intent to sign my daughter up for regular lessons at the conclusion of the 3 month sessions, unfortunately I will have to take my business elsewhere. Buyer beware!

Amber is an incredible swim teacher! In a short amount of time she was able to get our daughter…read morewater safe and give her great confidence in the pool, and can even swim the full length of the pool now!

From the owner: Miss Amber believes that swim lessons are more than just swim lessons. They should be life lessons…read more Teaching limits, respect, confidence, compassion, and life saving skills that may one day impact your family. Those that are comfortable in the water are more confident in all aspects of life. Many parents ask Miss Amber when is the right age to start. Now is always the right time to build confidence, respect, safety and love for the water. She started her son at 2 months old and this built an infatuation with the water yet he knew his limits even though he was under 18 months. Gray Whale Swim School is named to honor of her son, Gunnar Gray, whose obsession for water was evident in every aspect of life. He has a zest for life that warmed the hearts of those around him. Gunnar loved his swim days with his friends so much, and he would want them to keep learning and swimming with his mom.

Honestly, don't get here enough to use my gym membership portion, but I heavily use the kids camp…read morespecialty camps, summer camps and regularly scheduled activities. It is well worth it. The instructors are great, very patient and communicative for my kids and they just have such a wide variety. This is probably the nicest Y in the entire metro area. In my opinion, the pool is really great in the outdoor pool is a really wonderful upgrade as well as all of the other amenities that they have and the pricing is very reasonable for the family plan. I also signed up for egym which is really good if I can get there more often and it doesn't get terribly busy in my opinion throughout the day

Hot tub doesn't work and child watch puts all the kiddos under 3 in this tiny room. If you have a…read morefussy toddler under 3, forget about using the child watch here. I mainly got a membership so I can enjoy some alone time without the baby, but now I have to drive to hutto because their hot tub works and child watch is much better

My son and I spend several months out of the year at my parents lake house in Northern Michigan…read more Summer is very busy with dogs, kids, and adults running in and out of the house all day long. With the lake and boat dock just 100 yards out the front door, it can be very challenging with little ones who aren't quite swimmers yet, but want so badly to be out with the bigger kids playing. You just can't predict when they will try and sneak out and play while you aren't paying attention. For this reason, this will be our third year taking lessons with Vicki. I wanted our son to be able to SAVE HIMSELF if god forbid something happened, he got out, and fell off the dock, or whatever. I know firsthand that being a good swimmer has nothing to do with saving yourself, especially when you are panicking. In addition to all of the water rules my parents have had in place for the last 40 years, which everyone, kids and adults included, are required to follow, these lessons are just one more tool in our safety kit. My mother is always super impressed with his water skills at such a young age. Vicki is great, and makes sure the parent knows what is happening. However, it is uncomfortable for some kids, and can be uncomfortable to watch at times. The kids are getting their face and head wet, they are learning to flip over and float on their backs, learning to be calm and breathe while floating on their back. Lessons are work, it is not a bunch of splashing around and fun. They are learning a new skill, which can be frustrating and uncomfortable. From my experience, many of the kids really blossom and start to love lessons towards the end, and some, like my son, tolerate it but don't love it. Which is fine, it isn't about him loving it, it's about him instinctually knowing what to do if he falls in the lake while we aren't around. I'm hoping since he is three this year, he will enjoy lessons more, but even if he doesn't, oh well. For my family, these lessons are the equivalent of wearing helmets and pads while playing sports, or sitting in your car seat in the car. Safety comes first, then the fun. We can't recommend Vicki enough, she has squeezed us in for extra lessons when needed, and worked with us by testing him not only in his clothes when he falls in the water, but also helping us select and test life jackets, so we were able to select the one which allowed our son to utilize his self rescue skills. Since we are on a lake, making sure we had selected the most appropriate life jacket was critical. Sign your kids up, you won't be sorry!

We missed last years sign up and lessons but it was amazing what our son retained. He was a little…read morehesitant on Day 1 but by the end he is asking to go swimming EVERY DAY! Miss Vicki is amazing and I can't wait for my daughter to have her first lessons this summer.

We've been at nitro a long time. Our older one did nitro 1 & 2 which was many years getting to the…read morefinish. Then covid hit and we took a break. We had private sessions the summer before we came back and tested. Our son got into silver right away. He has been on the level for 2 years now so I'm hoping he will advance sometime. His coach quit earlier this year so we are re-establishing with the new coach. There aren't very many competitive swim schools in austin and we like the convenience of Nitro CP. our coaches for intro are really good too.

I did register for a class, but due to unavoidable circumstances I wasn't able to attend any…read moresessions. Despite that, I'm still being charged for the first month, which feels unreasonable. There seems to be no flexibility in the policy, which is quite frustrating.