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    SwimRight Pool and Spa

    5.0 (1 review)
    Open Open 24 hours
    Updated 2 months ago

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    Services - SwimRight Pool and Spa

    Pool inspection

    Pool chemical testing and balancing

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    Ask the Community - SwimRight Pool and Spa

    Millennium Pools & Spas

    Millennium Pools & Spas

    4.0
    (65 reviews)

    We've used Millennium Pools to open, close and service our pool (as needed) for approximately the…read morelast five years. After having poor experiences with some of their competitors, I've been very pleased with their professionalism and attention to detail while still offering competitive prices. I appreciate their work order reports and the very detailed pictures that they include. I also wanted to call out two of their employees, specifically -- Nahum and Miguel. This year, due to all of the snow, our pool cover caved in and the pool cover pump accidentally pumped out most of the pool water before we discovered it. That, coupled with lots of leaves in the pool, made for a much more difficult opening this year. Nevertheless, Nahum and Miguel went the extra mile to get the pool to open very clean and clear. They spent extra time but did so with a very positive, helpful attitude that I appreciated. I would highly recommend them.

    Update: After posting this review, Millennium Pools reached out to us and worked with us on an…read moreupgrade we were considering for our pool. We appreciate that gesture and their willingness to address some of our concerns. While our original experience and the delays remain unchanged, it is only fair to acknowledge their effort to make things better. After more than six weeks, our pool liner project is still not complete because Millennium Pools has measured the liner incorrectly multiple times. We are now waiting for a third liner and hoping it finally fits. To make matters worse, the company removed our old liner and left our pool empty and without a liner for two weeks while we wait for the replacement. What should have been a routine liner installation has turned into a lengthy and frustrating process. The company has offered no discount or compensation for the delays, inconvenience, or loss of use of our pool, despite the fact that the mistakes were entirely their own. We have spent tens of thousands of dollars with this company and expected better service, communication, and accountability. Based on our experience, we cannot recommend Millennium Pools.

    Leslie's Pool Supplies

    Leslie's Pool Supplies

    4.1
    (9 reviews)
    $$

    I drove 7 miles from Mechanicsville to get a part. I tried Playmor 2 miles away and they were more…read moreinterested in selling me more than I needed and never returned my calls as promised. The gentleman at Leslie's was knowledgeable, knew how to research and found the part I needed and it was delivered in 2 days. I was so impressed with his service that I bought more accessories and pool chemicals. I'll be back mid summer to get more chemicals and also if I have any issues. Pool work is not easy but worth the enjoyment. It helps to deal with knowledgeable staff. I also observed this gentleman de escalate an issue with a belligerent customer over a few dollars. Here's to a refreshing summer!

    We visited Leslie's after setting up a new Intex pool and finding online that they are a national…read morechain. We were helped by the store manager himself. While the manager seemed to be truly knowledgeable about pool products and chemicals, we felt mocked the entire time we were in the store. We were basically told Intex wasn't a 'pool' and that they didn't have any ladders or vacuums that would work with it, despite the reviews I'd read online about using the Zippy for intex pools and the roll up ladder. They mocked our water "sample container", our "pool" and even me, as they laughed, giggled and questioned me the entire time we were in the store about how I reminded them of another customer. When I expressed directly that I felt they were being mean, we were told it was a long day, we could either laugh with them or just stand there and stare at them. When we asked to purchase the chemicals necessary to stabilize the pool based on the tests they were able to complete, we were not given any information on options, such as sizes, costs, etc., just presented the chemicals and the bill. We should have turned around and walked out sans purchase, but we paid the bill and left. IMHO, I would visit ANY pool store in the area EXCEPT this one!!

    Unique Pools and Spas

    Unique Pools and Spas

    2.3
    (16 reviews)

    Please save yourself from Genaro and Unique Pools - you will not enjoy this experience. If I could…read moregive zero stars I would. I have never been so disappointed and distraught over an investment in my home. I was so excited to have a pool installed before we began. Every aspect of this was a horror - we placed our order 6 months before the pool was delivered- ok I understand Covid... but it was delivered in the afternoon and unique did not have the proper equipment to crane this into our back yard. Hours later a backhoe finally arrives in darkness and hauls this into our yard- utterly destroying our lawn. The pool then sits untouched for four months until work took place sporadically during evening and weekend hours after we chased, called, begged for unique to get started. Concrete finally had to be ordered and paid for directly by us as unique was no longer in good standing with local companies. Concrete was to be colored and stamped but instead was stained - not our preferred color choice. No electrician was available. No cover was ever delivered. The concrete was incorrectly formed for the cover. We are left out of pocket on the cover, finding our own electrician to complete the job, needing to fix the concrete and by the way the pool was left a sloppy stained mess. We are out of pocket better than 15k, plus needing to repair/resod our lawn and repair irrigation which was destroyed by the equipment. We finally have the pool operating one year later and no thanks to Unique. A complete horror show. Run away!

    I'm probably shooting myself in the foot by saying this, but don't give this company your money. We…read moregave them a deposit of approximately $25k in 2021. We gave them another $25k last year. What do we have to show for our money? Nothing. (Unless you count the building permit they managed to obtain through the county.) So many times over the last year we were told they'd get our pool installed as soon as they sorted out whatever the delay was at the time. "Just waiting on permit." "Just waiting on pool distributor to get pool in stock." "Just waiting on pool distributor to find driver to deliver pool." "Too busy moving into new office." In the spring we were told our pool would be installed in July or August. In the summer we were told fall. We actually delayed closing on our newly constructed home a month because we thought the pool would be installed before closing (end of October). We were very clear with Unique Pools that we were pushing our home closing back for the sole purpose of bundling the pool into our mortgage. Then instead of a pool we got more reasons why the install would be delayed. At that point they told us we were on a "very short list" and suggested they'd do our install in December or January. Before Christmas I called and was told they just needed a driver to deliver the pool and they would do the install as soon as the pool arrived, which was supposed to be a matter of weeks. Now it's March. Still no pool. We decided to go with another pool company and are currently trying (unsuccessfully) to get a refund from Unique Pools. The new company told us that they've already redone a few pools that were incorrectly installed by Unique Pools. (So in a way it's a blessing Unique Pools is not going to be doing our pool.) What the new pool company told us about some of these pool businesses is what I've suspected all along-- they fund existing contracts with deposits collected from new contracts. I suspect they are in effect a Ponzi scheme and need new contracts / deposits to make good on the old ones. Unique Pools continues to give us excuse after excuse, even including covid now 4 years out from the pandemic. Meanwhile, the new pool company we're using reports no such delays and assures us it is reasonable to get a pool within a 3-4 month time frame. Writing this review may indeed screw up my ability to get a refund if you heed my advice and avoid giving them your money (lest you never see it again as I fear is going to happen to us). However, the last time I wrote a bad review, Genaro seemed motivated to prioritize our concerns. I told him I'd take the bad review down if he made the situation right. He has not made it right. So here is my honest review again. Maybe this will light a fire under his butt to get us our $50k back. At this point, that money is as good as stolen. STAY AWAY FOLKS!

    SwimRight Pool and Spa - poolservice - Updated June 2026

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