First time at Swiss Chalet. I tried the poutine fries with gravy. I'd never had it before so thought it was pretty good. I really liked the gravy. For my meal, I let my Canadian friend choose for me so I tried the chicken BLT with the signature sauce. When I took my first bite I understood why the parking lot was full and families were waiting for a table. The rotisserie chicken was better than any that I get at home. I loved the sandwich and the signature sauce. I'm glad I came. Service was quick and the server did a great job of guiding me around the menu. read more

Swiss Chalet - Poutine - Comfort Food Near Me - Mississauga, Ontario

This place might be perfectly fine for some tastes, but its really just not for me. The server was a sweetheart and nothing on her. The rotisserie chicken did not seemed to be seasoned, and the ribs were tough and did not seem to be made the same day. There was not a lot of different flavors going on apart from old school brown gravy. read more

I ordered my food to go, so I can't speak to the location itself and the ambience. I have to say the fries were really tasty and dipping them in a side of gravy made my day. In order to balance out all the carbs, I also ordered a Caesar salad. Since this was to go, it came deconstructed so I had to put on the dressing and the croutons. It is a little on the small side. I'm glad I didn't just order a salad or I would've been starving. They have a large menu and several things for vegetarian so I'll definitely be back to try other items. read more

Swiss Chalet - Ceasar salad - Comfort Food Near Me - Mississauga, Ontario

See all

This by far is my favourite Swiss Chalet location, they're fast, friendly and efficient. I don't have a ton to say about them, because I'm primarily a takeout customer and 100% of the time it's ready as soon as I get there or even earlier. And when I had issues with the app, they resolved it instantly. Their customer service is amazing. The only flaw is getting there, because you have to go around a gas station and it's a bit awkward, but it's worth it. The food has always been perfect, fries aren't soggy, chicken is always moist, wings are perfect. That's all I really order, but it's always good, so why order anything else. Short-no waits, good food, nice staff. It's a great Swiss Chalet. read more

Swiss Chalet is a regular stop when we are in the area. The fries and chicken remind me of Nando's.

Caterina was/is a wonderful server, we need more servers like her. Very kind, very helpful, positive/optimistic, went above and beyond and overall very amazing person! Thank you!! read more

Today was a day to drive to the Toronto Zoo but as I headed up the QEW I kept seeing signs for a long departed Buffalo favorite ... THE SWISS CHALET. Memories came rushing in ... I started to hunger for the dipping sauce and the rotisserie chicken ... Mm mm SWISS CHALET, why oh why did you ever leave Buffalo? So, lots of zoo walking left a real HUNGER that needed to be satisfied once I cleared the traffic hurdles of one of the world's largest cities. I knew that I would pull off at the first exit where there was a sign saying SWISS CHALET. This particular SWISS franchise was chosen completely at random but it was truly a random selection but it was my lucky day because this particular SWISS CHALET not only verified wonderful memories but it also was a restaurant with great service and it was spotlessly clean! What a great place to eat!! To me SWISS CHALET has always brought back memories of CHICKEN meals that were great!!! So, tonight it was all about the bird! The starter was a small order of wings with SWISS CHALET barbecue sauce to be followed by their homemade chicken soup, and then a quarter chicken with mashed potatoes and a biscuit. Plus bottomless 7-UP (Another memory brought back!). This restaurant has a pick up area for those who are having an easy dinner at home that is out of the way from a nicely arranged restaurant. Having just eaten at a restaurant whose tables were just set out I appreciated the ambiance of this SWISS CHALET. Five stars does not represent perfection so hidden in the mix was an eh moment, which is appropriately Canadian ey? The wings .... The wings were tiny and not crispy. The barbecue sauce had a nice flavor but the wings just didn't do it for me. However, the homemade chicken soup .... I swear I could hear Barbara Streisand singing MEMMMMRIES because with each spoonful of this delicious soup I was transported back in time more than 30 years. This is really good homemade chicken soup loaded with chicken!! My only suggestion to the powers that be at SWISS CHALET ... Skip the pasta or don't cook the soup with the pasta in it because the pasta turns to mush but in this delicious chicken soup there were only a few pieces of mushy pasta so it wasn't a problem (Most kitchens understand that the pasta should be prepared el dente and then added to the soup just before serving.). The main meal ... GIVE ME THE BIRD!!! Actually at Swiss Chalet it's all about the sauce! But, first the bird ... My quarter chicken all white had crispy skin and juicy hot meat. Of course at THE CHALET you dip and into the sauce it went and I was jumping up and down for joy in my seat (Alright, I was swaying a little bit because if I had jumped up and down the table would have flipped over.) because the blend of tastes was exactly what I remembered from my past eating experiences at Swiss Chalet in Buffalo and now I realize I miss the tastes (Why oh why did they close their Western NY franchises??). The accompanying roll was a really great tasting roll by itself with some butter on it but oh no this roll was meant to be dunked in the Swiss Chalet Sauce. Yes, I needed more sauce ... And the very friendly waitress delivered. I ordered a side of mashed potatoes because I seemed to remember a really yummy gravy and YES BABY I was satisfied again. But my word of warning for those of you without a longing for past Swiss Chalet mashed potato and gravy experiences ... The gravy is a bit on the salty side but who really gives a CLUCK because you can wash the salt down with your bottomless 7-UP! Believe me as I drove down the Canadian Expressway back to the States I was watching for SWISS CHALET signs because to me it's worth a trip through customs, a bridge fare, and gas costs to get at this incredible chicken. And, if you live on my side of the border at least until after the November elections, you get the bonus discount that our currency is still worth more than theirs so the cost of the meal immediately goes down by about 20%. So, for me with my nostalgic heart there is no doubt that on this night at this randomly selected Swiss Chalet location I experienced FIVE STARS ... Take away the nostalgia and perhaps the grade might slip to four but it was still a meal and dining experience to crow about at a very reasonable price, which is then discounted thanks to our American economic system! read more

You know that saying, "you don't know what you got till it's gone?" Well that's how I feel about Swiss Chalet. I moved to the States around 10 years ago, and I crave Chalet sauce to this day. And those dry packets you get from the supermarket are not a suitable replacement. I once had a chicken just as good as Swiss Chalet's... but that was at a fancy French restaurant called Lumiere, in Newton, MA. It did not come with delicious fries, a roll and dipping sauce. And it was much more expensive than a quarter chicken meal (white meat). Alas, I have to wait for my spring or winter trips home to enjoy the comforts and flavours of my favourite Swiss Chalet. I like this location because it is close to the gigantic AMC movie theater on Winston Churchill, and Sheridan Mall (where I get my Laura Secord fix). It's a treasured ritual that my Mum and I share. And someday I hope to have my own daughter so that we may carry on this tradition. *sniff* It's also got a really nice staff, fast service, take-out counter, lovely bathrooms and fun game room for the children. Go there because it is an experience that can turn any vegetarian. Also, if this place ever closes down, by god I will LOSE it and blame you for your inaction! read more

Order on the phone, go to the pick up counter still the same wait. No organization whatsoever. Many workers in the back, only one cashier. Food quality is a hit and miss. I guess it depends who is cooking. Fries are usually uncooked. read more

What can u say about Swiss Chalet. It's decent, it's clean, it's consistent. 1/4 Chicken white with Fries. Always good.

This location was a surprise! First of all, it is in the weirdest plaza which you would not expect a Swiss Chalet to be in. My friend wanted to go here because they have a play area for the kids. I had no idea SC did that sort of thing? Okay so they play area is not fancy but the kids and other children in the restaurant seemed to approve of it. I liked that there was a little seating area near the play area that they put all the louder families like us. The restaurant is way bigger than it looks so other, kid free diners would have been able to eat without hearing from kids. Awesome. Service was quick, efficient and friendly. They had a little trouble if we asked something of them that broke them from their routine but it wasn't a deal breaker. Food was as expected....I mean it is Swiss Chalet. It was very hot and fresh too! The best part was that while it was busy, we had no trouble getting a table. Very important when you have little ones in tow! read more

Since we came to Canada, Swiss Chalet has been one of our favourite options for an everyday casual restaurant. Yes it is a franchise, but if you are in Mississauga this is the one you need to go. We have visited all of them in the area and some of them are just not up to the standard (ie Burnhamthorpe), it is not exactly close and the location is also not very nice but it compensates with the service, friendliness of the staff -pretty diverse as it should be- and of course the food, which it is always very yummy , fresh and portion are enough. read more

This was a pretty disappointing meal. For the same price my wife and I were able to eat at (not from Mississauga so forgive me if I have it wrong) Muskoka jacks turtle burger place- where the food was absolutely fantastic. Instead we had very watery beer, mediocre pirogues, horrendous spinach and cheese dip, and chicken pot pie with way too much Rosemary. The atmosphere was completely impersonal, the staff were not friendly and yet the bill was still high. Made us rethink Swiss chalet. read more

I went here on Monday, the place wasn't busy. The service was terrible though, my chicken was smaller than the kids meal quarter chicken. My mothers chicken was ice cold, I was going to just order but I figured eating in would be better since something is usually screwed up with my order. Real bad experience on Monday and it's a shame cause I love Swiss chalet but now I have to find an alternative. Better off buying a whole cooked chicken at walmart and a can of dipping sauce. Done with this place. read more

My family and I went for dinner. It was a horrible experience. The staff was all worn out and unfriendly. We have to send our food back twice. Once it was wrong and second time it was too cold. Also the onions were missing from our burgers and when asked they gave us the onions that looks like dog's crap. I would suggest all to stay away from this place. read more

I was there for dinner and had amazing service,and didn't have to wait long at all .we'll be back soon !

I regretfully dine in here a few times a year. SC is a favourite for some relatives. The service is awful, time and time again. I'm a waitress myself (not at SC) and I have a lot of patience for bad service. I come up with an excuse to defend the server in every situation. Our drinks are taking long? Oh, the bartender must be swamped with orders. She didn't bring me a soup spoon? That's something that's easy to forget, let me ask her for one. She's taken 10 mins to bring the spoon? Maybe management has assigned her a big section to take care of. Point is - it takes some REALLY bad service for me to consider it bad service. And this location of SC gives this worst service! In the past 3 years (so, ~12 visits) I've spoken to management twice. Bill was comped but that's not what I'm looking for. Management offers a standard apology and it's obvious management is not invested in their staff. It's obvious management doesn't do much work on the floor and leaves it all to the employees, and that's not good management. read more

the most DISGUSTING experience of my life. there was a GLOVE in my salad. the lady at the takeout counter, wearing silver eyeliner was very rude and gave me non stop dirty looks. i am appalled by this experience, i will never eat from this location, or any location ever again. read more

Swiss Chalet - a freaking latex glove in my salad. A GLOVE!!!! - Comfort Food Near Me - Mississauga, Ontario

Not great, but not actively bad. Just meh. Food was bland, but edible. Staff was not surly, but not overly welcoming, either. I had rotisserie beef, mashed potatoes, stuffing, gravy, and mixed vegetables: broccoli, cauliflower, and carrots. My husband had a pasta dish with chicken. It was all okay, but nothing to write home about. And I have no idea what the little bowls with half an inch of liquid were for. read more

I used to go to another location in Oakville, but the chicken here is somehow more succulent. Very good service and juice juicy chicken. Keep it up guys read more

Stay away from this location. i've been meaning to write this review for a while I'm not one to complain but after several months of thinking about it still on my mind I felt it was time . Horrible service burnt my mouth very badly on their sauce asked for some help no one would help me ask for the manager manager and she wouldn't even come out when she did come out she was mean and defiant I was completely shocked phoned head office no phone call back after several messages so I decided to keep calling until I got someone after several days of calling and when I did talk to someone from head office they had the nerve to stick up for her and tell me that I must be mistaken horrible customer service. I'm still in shock at how horrible the treatment was. Very out of date customer service the staff doesn't even smile the management and head office are so far behind when I comes to customer service I will never go back to this location or any location as a result good luck and good riddance. read more