South Cliff Inn is a gem! The service and attention to detail are remarkable and the view is…read moreamazing! The owners are so friendly and make you feel right at home. We've stayed twice and will definitely stay again.

We cant say enough good things about south cliff inn. Daniel and Allison were wonderful. The…read morelocation has a wonderful view of the lake, which I recommend seeing the sunset. We stayed in the study, which was wonderful for watching the sunset and enjoying the jacuzzi. It was a little distance from the beach, which they do have a wonderful walking path that can take you there if you wish to walk. We hope to retun in the future for another stay

We stayed at the Duncan House for our 10 year anniversary. This was a whole new experience since…read morewe had never stayed at a B&B before. It was worth every single penny. Andy & Nita are fantastic hosts. We arrived and were greeted by Andy who quickly showed us to his version of "afternoon tea" which was wine and freshly baked cookies. Oh.my.God. They were delicious! We were given a tour of the property, along with some history. Andy took his time in explaining a map of the city and giving his recommendations for things to do and restaurants. This was such a nice and personal touch. We stayed in the Michigan Room. It was so warm and cozy. We felt right at home. This B&B is the perfect blend of modern and vintage. It definitely had the original charm of the home. But, it also has great modern conveniences such as an Apple TV, USB wall chargers and a pretty amazing shower. Entrance to the house, and your room, is by a personal code. Again, super cool:) There are towels aplenty and the bath robes are made from the worlds softest material. The house is located on a very quiet street which makes relaxing so easy. Do yourself a favor and take a walk around the neighborhood. The charm in the surrounding houses sends you back in time. It's a short 5 minute walk to downtown or to the beach. Breakfasts were amazing! On day 1, we had homemade stuffed cinnamon swirl french toast, fruit and yogurt parfait, an egg souffle and organic sausage. Day 2 was homemade cinnamon rolls, bacon and a caramelized apple, pecan and brie omelette. Whenever Andy wants to cook for you, just say yes because it's going to be heavenly! It was so nice sitting with Andy and the other couple for some fun and informative conversation. Overall, the personal touches are what set this B&B above and beyond any experience we've previously had. Thank you, Andy & Nita!

We stayed here for one night. August 2nd,2021 our 41st wedding anniversary. The Duncan house was…read moreamazing. Beautiful home, very very clean. Our room was nicely decorated. Andy our host was amazing! Great cook and delicious breakfast served in the morning. Upon checking in we had wine and fresh cookies. Will definitely be back

Friends and I still talk years later about how rude the owner was. We rented the whole inn and she…read morewas incredibly rude about letting me bring my infant daughter (because she might disrupt her own families sleep...not my guests). Meanwhile he dog woke us all up barking both mornings. Also, she locked us out one evening when we were quietly enjoying the back yard so we had to go around to the front of the house. If you're not a people person--don't have an inn.

We stayed in the dragonfly room for my fiancée's birthday weekend. It was our first experience at…read morea bed and breakfast, so we weren't sure what to expect but we were very pleased with our stay. The room was beautiful, awesome private bathroom, and very clean and comfortable. We didn't get much time to walk around the property but it sits on 10 acres and looked lovely from the view. Breakfast was delicious and made fresh to eat in the sun room of the house. Owners were friendly and laid back. We enjoyed our stay and would definitely stay again.

A decent hotel, one that might be rated higher if not billed as something more "high-end". Clean,…read morewith good sized rooms, I didn't get luxury. While expectations are high, a couple things I noticed dampened me. Many hotel reviews cite thin walls, which is subjective, but hearing my neighbor "tinkling" tells me something. Small, maybe picky, they do have an in-room Keurig, but failed to replenish supplies so that was a one morning only treat, 2 pods gone for day 2. Lastly, the elevators are numbingly slow, I just used the stairs. It is a short walk to town with a shuttle option. But not an easy out and back, exactly.

I was in town alone to take photos of the majestic St Joseph ice covered light house. I wanted to…read morestay close as the weather and temperatures were frigid! I looked at the reviews for this place and they did not disappoint! Thank you for a very comfortable and warm stay! Irene at the front desk was very nice and friendly. I had bought myself a comfort pack and she brought it up to my room. My room was very clean and very comfortable. The in room amenities were great! Lots of charging ports and even built in trading lights in the head board of the bed. The bathroom very clean and well laid out. Lots of upgrades and much appreciated.

Pros: Friendly front desk, close to water and downtown. Good water pressure in shower. Reasonably…read moreclean. Cons: No closet or even a bar to hang clothes. No decor. Not even a mirror except in bathroom. Very generic tv and furnishings. Patches on wall, mismatched paint. Gaps around door. Noisy. Smells kind of funny. Appears they are still in the opening and remodeling phase, but don't think they are. Leaves a lot to be desired. Won't return even for the price.

Under new ownership after a long closure, and undergoing updating. The room was sparkling, air con…read morewas perfect, and the breakfast, tho modest, was good and kept well supplied. The pool and restaurant were closed for refurbishing. It's a short walk to the beach and the main street businesses, with restaurants and shops nearby. It was a good value compared to other hotels, but the price may go up with fully operating. Large ground level free parking lot. Recommended.

I recently visited Hotel Hernandez in Benton Harbor, Mi. They are a brand new bed and breakfast,…read morethey also offer extended stay deals. They offer a great family atmosphere catering to anyone young or old. They serve breakfast lunch and dinner cooked right in front of you. The location is great settled right smack dab in Benton Harbor. I would not suggest going outside at night though. I would also recommend this bed and breakfast to any friends or family especially of the Hispanic descent. If you're into video gaming this would be a great place to visit. They have every video gaming console and also offer to put them in your own bedroom. Pet friendly. Sound proofing of the building is very beneficial for honeymoons. I highly recommend this bed and breakfast to anyone.

Clean, modern. Friendly staff. A few miles from Silver Beach but for the price it was worth the…read moredrive. We stayed on weeknights . Weekend rates are substantially more. Breakfast was about what you'd expect from a hotel, nothing fancy but it did the trick.

Spouse and I are big fans of the Tru brand and planned for several months to stay at this location…read moreon an overnight visit to Saint Joseph & wine country. The ratings here are not believable. When we turned down our beds to go to sleep, our sheets on both of the queen beds in our room were covered in other people's hair and there was sand and dirt down at the foot of the beds inside the sheets as well. It was disgusting and a big shock to find. We immediately reported this to the front desk, and the staff told us dirty sheets going unchanged between guests was an ongoing issue that management knows about but has been unable to successfully address with their housekeeping staff. (In fact, an hour before we reported our issue, we witnessed another guest at the front desk complaining about finding unexpected hair and dirt in their room as well.) We were changed to the one remaining room at the property, and front desk staff came up to inspect the sheets with us before they gave us the keys. But if there had not been a room left, or if those sheets had been dirty as well, we would have been forced to look for an available room on a busy summer Saturday night at nearly midnight in rural Michigan, or get in our car and drive two hours overnight back home. We reported the issue to Hilton corporate, requested that Hilton investigate the franchisee for knowingly breaking core Hilton sanitary practices, and requested a full refund of the cash and points we had spent for that night's reservation. This is clearly an identified and repeating issue with this property and needs to be addressed. (I fully believe reviews from more than a year ago from people who found urine stains on their toilet seat.) If you choose to stay here, you probably should check your bedsheets the moment you get access to your room. But we'll never stay here again, and I really don't suggest you do either.

Extremely Disappointed with Hotel Owner and Unfair Business Practices!…read more I am extremely disappointed with the customer service and business practices at the Comfort Inn and Suites in Harbor, Michigan. On 3/23/24 rented a conference room for a graduation party and had to cancel due to circumstances beyond our control. I called on May 17, 2024 to cancel and was informed that there was a two-week cancellation policy. When I pointed out to Sara that I was calling 15 days in advance, she then assured me that she would work on getting me a refund from their accountant since they don't keep cash on site. (I had paid $100 on my credit card on March 23 and $200 cash May 2.) However, when I went back for the refund 5/19/24, it wasn't ready. On Monday, May 20, I returned and was told that the owner decided to keep $150 and only refund $150. This was not reasonable or acceptable! Despite my protest, I was told that this decision was final. This experience has left me feeling frustrated and taken advantage of. Their unwillingness to honor their own policy and their poor handling of the situation demonstrate a lack of integrity and respect for their customers. I would strongly advise against doing business with this hotel. NEVER, EVER! Extremely Disappointed with Hotel Owner and Unfair Business Practices! I am extremely disappointed with the customer service and business practices at the Comfort Inn and Suites in Harbor, Michigan. On 3/23/24 rented a conference room for a graduation party and had to cancel due to circumstances beyond our control. I called on May 17, 2024 to cancel and was informed that there was a two-week cancellation policy. When I pointed out to Sara that I was calling 15 days in advance, she then assured me that she would work on getting me a refund from their accountant since they don't keep cash on site. (I had paid $100 on my credit card on March 23 and $200 cash May 2.) However, when I went back for the refund 5/19/24, it wasn't ready. On Monday, May 20, I returned and was told that the owner decided to keep $150 and only refund $150. This was not reasonable or acceptable! Despite my protest, I was told that this decision was final. This experience has left me feeling frustrated and taken advantage of. Their unwillingness to honor their own policy and their poor handling of the situation demonstrate a lack of integrity and respect for their customers. I would strongly advise against doing business with this hotel. NEVER, EVER!

We checked into room 216 at night. The following morning we discovered that a previous guest had…read morepuked in the NE corner of the room. There was dried puke stain on the wall and a dried pile of puke on the carpet behind the side table by the sofa. The room service apparently overlooked this during room cleaning and they rented this room in these conditions. Hotel management came up to room and took a picture upon complaint. We asked for a comp. No refund or future credit given even after later complaints. Travelers beware! A stay there can be very disgusting.

Booked a room Monday to Friday. I checked in first room air wasn't working. Was sent to second room…read morerefrigerator didn't work. Current room I have somebody smoking like a chimney below behind me or whatever the elevators are out and there's no phone service. I had to use my cell to call to find out if the elevators are out and there was no phone service. I came to town for a week of relaxation not knowing if that wasn't going to happen..

we have stayed multiple times and have loved it. this february 6-8 stay??? completely awful. Room…read moreis wonderful and clean. staff is so nice. here is the issue. this is not a pet friendly hotel right?! why are there 2 dogs here? i understand you claim they are service dogs but there are pet friendly hotels for that. instead the asshole customer brings them here and they have literally barked and whined all night long. not to mention the banging on the walls and the door slammimg these dumb ass customers are doing. ive went straight to their room and asked them to quiet the dog and please stop slammimg the door. Its been a true nightmare. We have stayed here 3X before and loved it. Will I come back and 5th time? Not sure