I recently brought a strapless bridesmaid dress into Eltsa Custom Sewing to have the bodice…read moretightened. They did an excellent job with the alterations, despite some ruching detail and pockets in the skirt that could have complicated the tailoring. I am very happy with the results and excited to wear this dress for my friend's wedding! I thought the pricing was fair for the work completed, and discounts were provided depending on payment type. They notified me at drop off that the dress would be done in 2-3 weeks, and it was ready for pick up the VERY next day! I will be bringing more clothes here in the future.

Most of the business here is for wedding attire it seems and that's understandable - major city,…read morelots of people getting married. Sometimes though if you're like me, far from that, you just need a tailor to repair some clothes. In my case I had a couple pairs of pants with popped buttons. I dropped them off and the lady, perhaps Elsta, was kind. She took my info and told me I should hear back in 5 days and took down my info. She did warn me that if I did not hear back, to call. I understand it gets busy here, the rack when you walk in is loaded with clothes and another with dresses. I came back in a week later as I got busy and was close by coming off work and it was not ready. The lady was very apologetic and told me it would be ready the following day. Sure, enough I got a text the following afternoon to come pick up. The pants were nicely and tightly rebuttoned. Only cost $11 which is less than I expected. So, if I inevitably have to bring more buttons to be sewn or zippers to be repairs, I'll come back.

I have taken a few dresses here to get altered and each time they are perfect! Reasonably priced…read moreand quick turnaround time. I wouldn't take my stuff anywhere else!

I brought a huge bag of clothes that needed to be tailored around 2 sizes smaller. The nice owner…read morepatiently worked with me to try on each item. She told me honestly what items she thought were worth tailoring, and explained the alterations and expected results for each item. She was able to finish my order within 2 weeks, and did a great job that I came back to get my new jeans hemmed. My bill was pretty expensive, but it was worth not having to buy a completely new wardrobe.

Julie is so so nice. Took the time to introduce herself and welcome me as a new customer. I had a…read moregrease stain on my favorite pair of dress trousers and she got it all out. It's not cheap but dry cleaning in general isn't. Her prices are fair compared to others but her service level makes me ok with driving a little further.

Do not have your men's dress shirts dry cleaned here because they consistently break the buttons on…read moreyour sleeves and blame you. Their pressing machines are breaking the buttons and they try to blame you for the breakage by hitting your sleeves on a desk or table. What a bunch of nonsense. This has never happened to me at any other dry cleaner.

Jody helped me out in a pinch! I recieved my pants in the mail for an upcoming wedding I was in,…read moreand they were not what I was expecting. I called around a week out from the wedding and Jody was able to fit me in. Upon getting my pants back, they looked great. It was also affordable. Definitely recommend.

Tailoring is fine. I've only taken in a few items. The parking situation is terrible which isn't…read moreowner's fault. However, I find the owner to be so unfriendly, I feel like I'm walking on eggshells each time I drop something off. I've decided it's just not worth it and I'll take my very small biz elsewhere. I see no one else mentioned the owner as being unfriendly, so maybe it's me.

Misook and her sister are EXCELLENT tailors/seamstresses! I cannot say enough wonderful things…read moreabout them! I've only had them do hemming and taking in some shirts, but they will do the job right!

The suit fit great after the alterations and the customer service was amazing. My review needs 85…read morecharacters so that is all.

Do NOT come to this place for alternations. I came with a wrap dress that I needed hemmed for a…read morewedding that I was going to. I brought the shoes I would be wearing for it and the owner and I agreed upon a length about 1 inch off the floor so it wouldn't touch the ground. She was pretty curt on the phone but I didn't think much of it. I came 2 weeks later to pick the dress up and when I got home and tried it on, not only was it too long and dragging on the floor so I couldn't walk in it, but it was also visibly uneven. So much so that my roommate instantly noticed it when I tried it on. I called and the owner insisted that I come back to show her the problems, so I did so. What followed was one of the worst experiences of my life. The instant I got there and explained my issues with the hemming, she began yelling at me. Literally screaming for 20 minutes straight as she argued with me that I told her the wrong length and that the unevenness was a factory defect, not her fault. She also claimed that no one had ever complained before, which I seriously can't believe. I can't express enough that she was literally yelling at me. I paid $90 for this hemming job. Once she seemed to lose her patience, she started asking me if I didn't understand her English. My parents are first generation immigrants. I grew up with "broken" English. The fact that she would start accusing me of not understanding her English and yelling at me instead of acknowledging her mistake really shows that she doesn't care about her customers. She also tried to guilt me, saying that my dress had a ton of fabric and it was so difficult to hem. Again, I paid $90 for this, presumably because it was so much yardage. She offered to fix it for extra cost but why would I agree to that. Again, I paid $90 for just hemming, not to mention was yelled at. Overall a horrible experience and I would never come here again. Edit: The employee's son called me and asked if he could do anything to make this up to me. He was very nice and apologetic but again only offered a rehem for 50% of the original cost, which I was not comfortable with taking due to the quality of the initial hem. It's great that they are a family-run business but I would still not return.

Who takes cash only in 2021? I was told they don't take…read morecards due to the "fee". I hope that works for them.

Campus Cleaners did a great job and the service was wonderful but insanely overpriced. All I wanted…read morewas a button seen onto my jeans, instead I had to pay to dry clean them and for the button. Total cost ended up being a disgusting $35. FOR A BUTTON. The button was sewn on very nicely and the owner was very kind and it was quick, but I cannot get behind the price. Will not be returning.

I had my denim altered here. They did a good job but it cost a little more than I believe at other…read moreplaces but maybe that's just the cost of living spiking lately in Seattle... It wasn't the fastest turn around for such a simple job but I had the feeling if I told her it was urgent that she could've done it sooner. I would come back again because the location is convenient for me but I wouldn't go out of my way to come.

I can't say enough good things about Diane and her exceptional workmanship. She took a treasured…read morePatagonia cashmere sweater- easily 40 years old- with very dense high quality cashmere that finally had worn through one elbow and had a little hole from our cat in the front. I had taken it somewhere else initially where the "repair" was horrendous and actually made it worse- but Diane was able to salvage the damage and it looks like new. She is also very flexible and fair. Don't expect a fast turnaround as she is very busy, for good reason- but worth the wait and the money. Thank you Diane!

I loved talking with Diane and finding out what she does. Obviously a highly skilled craftsperson.read more