Has a wide variety of items outdoor minded people might need from clothing to tractors and…read moreimplements. Not the cheapest place around but the quality is right for the money. I haven't had the opportunity to use the service.

I live in a small development behind the Clay store I shop occasionally mostly for convenience…read morehardware tools etc. however the parking lot is not lit at 5pm overhead sign never turned on that's outside, inside bathrooms are disgusting in general through out the store floors are not clean trash overflowing now last night 5:15 I did a walkthrough looking at woodworking tools I am shadowed by three employees okay I get it that is your loss prevention program everything Runnings sells I can get from Amazon in a day or 2 something is not right in this store employees are not very friendly and wander around aimlessly. In the old days of real retail, the store manager was on the floor meet greet and direct not here. Sadly I will take my money elsewhere.

I called A salesman on a tractor and was quoted a price over the phone. Drove up to the dealership…read moreto look at the tractor but they did not have of that model in stock. Salesman sent me out into the yard to look at another larger tractor. He did not come out to explain that tractor. (Classic bait and switch) I had to wait to see the salesman to begin with, he then sent me out into the yard ,as noted above, and failed to show up. The salesman/dealership missed out on a definite sale. I won't be back.

Z-Turn around mower Live it! Great people.............,,,,,............................No pressure…read moreto buy ............

Last month, April 2025, I purchased from RE Little's Hatboro, PA location a brand new Stihl RM…read more453.3 V self propelled walk behind lawn mower. The Little's sales person I dealt with was Ms. Amy France. With my not having any previous experience with Stihl lawnmowers I asked numerous questions. Amy took all the time necessary to answer all, and she did so without appearing to be in a rush and pushing to achieve a sale. Amy's demeanor was professional, very pleasant and very respectful. In dealing with Amy I felt that I was purchasing a quality product from a reputable factory authorized Stihl dealer.

Little's has top quality products and wonderful customer service. I've been going here for over…read morethree years. Quentin is always helpful and friendly. They take time to help you out with any problems you may be having. Far better than the big box stores.

Repaired my Hustler Raptor SD under warranty. I purchased from another company in East Syracuse…read morethat has terrible customer service. I wish that Scott's had been an authorized dealer when I purchased my unit - I wish I could have given them my business. They were proactive about calling me back, came to pick it up the day after I called, only charged me $35 for transport, and had it finished and in my driveway in time to mow the following weekend. Great Folks!

From the owner: Upstate Tractor & Mower (formerly Scott's Small Engine) in Tully, New York is your leading provider…read morefor Country Clipper, Hustler Turf Equipment, Simplicity, Snapper, and Yanmar. We are family-owned and operated. Our name may have changed, but the commitment to our customers has not. We pride ourselves on consistently delivering exceptional customer service. Whatever your needs are - we will spend the time to help you choose the right equipment for you. And our service goes beyond the sale. We provide free set-up and free delivery of your new equipment. We don't just drop it off either, we'll make sure you know how to operate it. We recognize that your purchase is an investment, we will be there for the life of your equipment. Give us a call today

We encountered Paul on 6/1/26. What great service! He carefully listened to our project & put us in…read morethe right department. Thanks to Paul our plumbing project worked! Thanks to Paul....

I cant say the store was ever relevant other than a few good deals they may have had but what those…read morethings were I haven't an idea. When I had to get pellets I was never offered any help. Other than the young cashiers I have dealt with in the past the majority of them are unhelpful.

Ordered an Eskimo Eskape 2600 2-Person Flip Shack and some accessories at the Canandaigua, NY store…read morewhich is almost 3-hours away. They were the closest Runnings that had these units in stock per their website. I received an email that part of the order was ready. I waited until I received a 2nd email indicating everything was available. I was well withing the time frame before they would cancel the order and put the items back in stock. When I arrived, the Eskimo Eskape 2600 2-Person Flip Shack was not available. They said that they only had one unit and not two and gave it to the person who ordered it in January. I don't believe them and think they just sold the unit I purchased and paid for instead of separating it. They told me my unit was "in transit". I was going to cancel the order and asked them if it is in transit, could they just ship it to the Gloversville Runnings. They said they could, but it would take another two weeks. Remember, this is an expensive seasonal item and can only be used for a short period of time each year. Normally when businesses screw up at this level, they offer some sort of compensation to make up for the trouble they caused. Runnings did not. At this point I am considering never shopping at RUNNINGS again. I am just so disgusted with them. My guess is they'll screw up the shipment to Gloversville RUNNINGs.

I came in looking for a part for my weedeater. I was given the attention and time to figure out a…read moresolution to the what I needed. In the end, Josh who was looking after me, took my weedeater back to the shop and they found a used part that worked with my weedeater, replaced it and did not charge me for their time , nor the used part. Josh was extremely helpful ! Thank you !

Bought a new tractor from these clowns. Absolutely no support after purchase. Would not even email…read moreback. Spent over 30 grand. 2 months later I try buying implement and I get quote higher than list price on yanmar web site. Should have listened to my dad and bought a Kubota or Deere.

Waiting until the snowstorm isn't the best time to get a snowblower serviced. I have had a snow…read moreblower and a pressure washer serviced here. They do great work and prices are fair. Thumbs UP.

Lovely people who are highly competent and quite reasonable. Finished repairing a lawn mower that…read moreI had screwed up.

Bought a brand new tractor from these clowns. Absolutely no support after purchase. Spent over 30…read moregrand they don't even return a email. Attempt to buy a implement, the quote me higher than list price. Should have listened to my dad and got a Kubota or Deere.

The service is very good here, the people are so nice and most of the things here are reasonably…read morepriced. They also have a wide variety of trinkets and good holiday gifts!