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The Grooming Gallery

3.9 (103 reviews)
Closed 10:00 am - 5:00 pm
Updated 2 weeks ago

Services - The Grooming Gallery

Bath and groom only

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Uneven shave. This is after a week of growth.
Lindsey D.

After asking them not to shave too short, they shaved the heck out of her and did a really poor job. I asked for a summer cut and we got a lion cut. Asked for them to trim her visor, they didnt. and they barely trimmed her nails. It was almost 90 dollars. An absolute rip off. But the staff was nice, for whatever that's worth. There are random tufts where they clearly didn't shave well. They also did a really strange trimming of her vulva. I'd post a picture but she's pretty modest. I think they're probably better with small dogs because this was pretty bad. My dog is a bit smaller than a lab and they did a terrible job. Waste of money.

Uneven shave
Daniela A.

We wanted to try a new easy to walk to groomer and unfortunately left incredibly disappointed. I do not recommend bringing your Goldendoodle or other curly haired dogs to The Grooming Gallery. We gave specific instructions and provided pictures of what we wanted but our requests were ignored. Our dog was shaved and left looking ridiculous. We were told our dog was too matted even though we spent two days combing out the mattes prior to the appointment. Our regular groomer has had to work through triple the amount of mattes and has never shaved our dog. Furthermore, the customer service was awful and we were blamed for the incident. It became very clear that because we had an afternoon appointment, the groomer was in a hurry to leave work and our dog paid the sacrifice. Needless to say, we've just scheduled out appointments at our regular groomer through the end of the year. Never again will we go here.

Alpha P.

Not impressed with their service at all. I asked several times to cut my Labradoodle hair a little and I'm OK with extra for brushing. The lady told me that they may shave my dog in some back areas but try to save the hair. 3 hour later my dog was completely short shaved. Everywhere. They didn't bother to brush. I would understand that they had to do it but the way my dog was shaved was unacceptable. Lines of longer hair in the back. A lot of longer spots on legs. Just very low quality service. We got much better service in PetSmar, where our dog was brushed almost two hours to save the hair.

Joel R.

The customer service was lovely but they had my cat looking like he was strung out on drugs, lol. It might be helpful next time to offer pictures to determine the preferred cut length because I didn't recognize him after his grooming

I took my cat to The Grooming Galley. We were really looking forward to it. The whole staff was so kind and my cat feels much more relieved and comfortable now. Thank you, Grooming Gallery!

Carolina C.

I recently brought my dog Benny here because someone at the park had recommended it. Ingrid was very pleasant to talk to over the phone and I was able to get him in for a grooming pretty quickly. I was happy with his cut, but I don't think I explained exactly what I wanted and when I asked if I could bring him back in to shave a little more around his neck, Ingrid was very nice about it and said I could bring him back in at any time that was best for me (of course during business hours, haha). I brought him in and they took him right away and the wait was very short. They did a great job and his haircut is perfect now. Thanks Grooming Gallery!

Carla Mae R.

I've taken my maltipoo Snowy to this place few times since 2015. I moved way north and had bad experiences with other dog groomers costing my dog to have ear infections & treatment. So i went back to Eric and had him take care of my Snowy. The cut was great, my dog was very well at ease, and plus they were able to squeeze me in for an appointment within a few days' notice. Eric did great with making sure the hair in the ears were plucked out as instructed to avoid having yeast infection which previous groomers from Petsmart neglected to do. Cost was reasonable. I will definitely be a regular at Grooming Gallery from now on. The drive is worth it plus there is drop off parking spot designated which makes it easier.

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Amanda preformed miracle work on my long haired cat - highly recommend :) my cat is so much happier after his appointment. Thank you!!

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Ask the Community - The Grooming Gallery

Review Highlights - The Grooming Gallery

I brought my Samoyed who hadn't been groomed in a long time to Eric for the first time today.

Mentioned in 10 reviews

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Howlistic Grooming

Howlistic Grooming

(160 reviews)

University Village

We came here the first time last month because our cavapoo desperately needed a cut before she went…read morein for her surgery. I was thrilled that Howlistic Grooming had availability and had such stellar reviews. With the large number of dogs in the area, it's a relief knowing we can book here less than a month in advance. They did a great job taking care of our pup, and she was in a happy mood when we picked her up! We've been back again now for a bath and she is in looks fantastic and smells great! Definitely recommend checking them out!

I rarely leave reviews, but I'm extremely disappointed with my experience at Howlistic Grooming…read more This was my dog's second visit, and before leaving him, they specifically asked if he would be receiving the same haircut as last time. I said yes and confidently left, expecting consistency with the previous groom. Unfortunately, that was not the case at all. They cut my dog's hair extremely low and completely ignored the previous grooming guidelines. When I expressed my concerns, the groomer responded by saying When I expressed my concerns, the groomer responded by saying she had "shaved his nails for free," which she said is normally a $10 add-on. I explained that it still didn't address the issue at hand and that it should have either been communicated or charged properly as an add-on if that was the case, because it didn't resolve my concern about the haircut. I was told there was "nothing they could do" and that "for future reference" I should bring a photo. I didn't think a photo was necessary for a repeat appointment when the staff made it seem like they already understood what was expected based on his last service. The manager called the next day, listened to everything that happened, and ultimately only reiterated that they do not offer refunds or discounts. No apology, no empathy, and no accountability for the poor experience. The only response I kept hearing was "for future reference." To make matters worse, my dog's ears were cut so short that he barely even looks like he has ears anymore. The haircut looks nothing like the previous groom, and it's honestly upsetting to look at. Since the appointment, he hasn't even seemed like his usual energetic self. I trusted this salon to care for him properly, and instead I left feeling dismissed and deeply disappointed. A total waste of $80 and a tip. PHOTOS BELOW: As you can see in the attached photos, his beautiful black coat was shaved down entirely too close, leaving his face and ears completely bare.

CleanDog

CleanDog

(62 reviews)

Noble Square, West Town

I don't even know where to begin. We recently moved out of Chicago and guess the only thing that we…read moreare missing, John. I know we won't be able to find someone like him anywhere else and that makes me and my husband really sad. A. My dog loved going to John, he never felt stressed after John's haircut. B. Have you seen how clean his shop is? My jaw dropped when I first went there. C. His cuts are so amazing, Toby was getting complements constantly. D. Shampoo that he uses is amazing, smells so good. E. My dog is anxious, but John never had a problem working with him somehow , he usually never sits still for anyone. F. He is a professional groomer and I don't think you will find someone like him at least in Chicago area. I can go on and on. I don't think he needs my review but I just wanted to share for someone lucky who lives in the area and is able to get appointment at Clean Dog.

Not sure what superlatives I can add to what many others have written except to say all of them are…read moretrue. One of the true pleasures of living in a big city it to discover treasures in the most unexpected of places. Who would think that dog grooming would be one such place but I consider CleanDog to be a treasure in Chicago. John brings a rare combination of pride or work and some kind of genius for dog grooming that is ineffable; he just has a feel and an incredible talent for working with dogs. What brought me in the door for our Maltipoo Bailey is that I was looking for someone who would not immediately resort to shears to deal with some matting (admittedly, we had let Bailey go and she was very matted). I know that taking her to our prior groomer would result in her coming home shivering and looking like a short-haired chihuahua. Reading the reviews here led us to CleanDog. In short, John did not disappoint. He is so kind and helpful and went the extra mile (and then another extra mile and then another after that). As others have experienced, we could not believe how wonderful she looked. In fact, it was the best she has ever looked, hands down. John patiently brushed her out, gave her a much needed bath, and then working his own unique magic, brought out the scissors and turned her into a show dog. I can't imagine taking her for grooming anywhere else in Chicago.

The Grooming Gallery - groomer - Updated May 2026

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