I was a 10+ year patient. It's taken me time to post a review mostly because I didn't want it to be…read morea knee jerk reaction to the latest issue (of multiple) that have come up. - There has been a steady decline of customer assistance with both front office and dental assistants over the past 5 years. - My appointments are never on time. My hygienist "calls me in" after my appointment time, which then ensures a later end to my appointment. This is highly inconvenient for my work calendar. - I also don't appreciate being called after other patients who have checked in after I have. This too happened on the last 3 cleanings I scheduled. - Joy; office manager is quite unhelpful. I shared a financial hardship and attempted to explain my concern with the necessary procedure. She was implacable and resistant to offer solutions. After realizing there would be no movement or help from the office, I moved forward with the procedure and its original cost. I paid in full that day. Imagine my surprise when the office billed me an additional $78 post visit. That was the last straw. I had already paid over $1000; of which they had itemized for me and Joy said was non-negotiable. That should have been the final bill. I have already schedule a cleaning with another practitioner. It was time to move on. But the "nickle and dime" additional bill was my limit. I had to post a review. I was a long standing client. I actually *paid* my bills in full. If this is how they have treated me, I worry for other individuals in similar or more challenging life stages. I don't expect recompense. I just hope if you have read this fully, you are aware. There are *many* other general dental practices in the area. I suggest you look elsewhere for dental care.

I HATE THE DENTIST WITH A PASSION!!!! I generally don't have bad days, but going to the dentist is…read moregenerally what I consider a bad day, and I have good teeth..... I cringe so badly and press my hands so tightly that my palms came close to bleeding from nail marks at the end of the session. But thanks to Factoria Family Dentistry and Drs. Kang and Nishimura and their crew, I have felt a lot more comfortable going to the dentist. They have made my dreaded visits to the dentist a lot more manageable. Mel, the girl at the front desk is very sweet and never fails to call with a reminder. They work great with our insurance company and both Dr. Kang and Dr. Nishimura are fantastic. They are absolutely great in explaining everything to you in every detail. They also have great hygienists who are patient and always try to keep you calm and collected. Our entire family goes to this clinic and we would not go anywhere else. The office is nice, there is a huge window with trees from every room, so nice environment throughout the experience. They always give you great supplies after and they work great with the insurance companies. And they have headphones available upon request as well. If you are looking for a good dental clinic, you should give this one a try. They are also conveniently located in Bellevue with ample parking.

I cracked a wisdom tooth and my normal dentist was on vacation. The pain from the cracked wisdom…read moretooth was unbearable. I called and snoqualmie modern dental care they got me right in, gave me a prescription for a pain medicine and removed the tooth the next day. Everything was top notch and I was so happy to not have the pain anymore. I highly recommend them.

UPDATE - BEWARE!!!…read more Yes, Dr. Chang and his staff are very nice. But BEWARE! Several years ago, I spent $5,000 on Invisaligns. I was diligent about wearing my retainers. I came to Dr. Chang needing a new night guard/retainer. He made a night guard for my top teeth but hadn't planned on doing anything for the bottom. RED FLAG! Common knowledge that you need to wear a retainer for the rest of your life. He finally made me a partial retainer for my bottom teeth - so it covered my front 10 teeth. That was about 3 years ago. We moved and have been looking for a good dentist for the last 2 years. A few weeks ago - I found out that my bite is TOTALLY off because I didn't have the appropriate retainer. I now have to have Invisaligns AGAIN to correct my bite that was PERFECT before Dr. Change touched them. Also, my husband has some back issues and needs to have his teeth cleaned sitting up. The hygenist made him lay down in pain, cleaned 1 tooth and charged me $350. Avoid him and

My crown popped off while eating lunch yesterday. I called Dr. Park and she came in on her day off…read moreand cheerfully attached my crown and sent me on my way. She is such a wonderful Dentist. Great work, a gentle touch on sensitive mouths and always makes my dentist experience a joy and not a chore. Thank you Dr. Park for coming to my rescue on a Friday afternoon!

Loved my first visit here. Have had lots of cleanings and exams in my 48 years, and I am very…read moresatisfied with the work performed on me today. The office staff checked with my dental insurance in advance, and even obtained a copy of my dental records from an office I no longer wish to visit. Highly recommend as their staff and equipment were all top notch. Thank you!!

I have been going to Park dental for 10 years and love it! I get weekly compliments on my smile…read morethat they have improved through restorative cosmetic edits, and Invisalign. Dr. Hong got me through Invisalign and improved it with some tweaks, excellent work!!! Dr. Park helped me through some root canals and crowns. Their staff from cleaning to scheduling and billing also care a lot and are super nice people. Beautiful clean office with easy parking. I highly recommended this family business!

When I moved from out of state, I looked up the nearest dentistry from where I was temporarily…read moreliving. I went based on number of reviews, star rating, and user experience with the website. This location pretty much checked all the boxes for me and even more once I met the staff and was serviced by them. Everyone is so nice and helpful. I've worked with all three dentist there, Dr. Weaver more than the other two (he happened to always the available doctor for most of my visits). They are all amazing, Dr. Weaver especially. He was so sweet and nurturing (I'm a nervous wreck when it comes to procedures). I've moved back to CA, but still travel to WA for work. I still schedule my dentist appointments here when I'm on a work trip. That's how much I love this place and would much rather see them when I visit than finding a dentistry in CA. I know, that must be ridiculous haha. I recommend this place 100/10!

Highly recommend this dental office. Dentist Gina Gu was…read moreextremely knowledgeable and has a very gentle touch. Did not even feel the numbing shots . The assistant Courtney was also very knowledgeable and did a fantastic job.

I've avoided going to the dentist because I get lots of anxiety but had to come in for my cavity…read moreand filling. My friend recommended Sunrise Dental so I gave them a call. Very impressed with the whole entire process. 1- front desk that answered my call was quick, efficient, and pleasant. They offered me next day appointment but due to work I had to schedule it for Saturday. Love that they're available 6 days a week. 2- process as a new patient went smoothly too, I was sent a link to fill out and upload my information so when I went to check in, it only took a few minutes. 3- the dental assistant that helped Dr. Im was amazing and I loved her. She was so nice and gentle with me knowing how nervous I was. She kept on checking on me to make sure I was ok and that I was comfortable. 4- lastly Dr. Im, he gave me the breakdown of what he saw in my X-rays and had a game plan set to help me take better care of my teeth. Every time he would do something he would explain it to me so that I know what is happening next. I don't like to be numb and can't stand any needles but even with that he made it as painless as he was able to. I appreciate all the care from start to finish. I definitely will be coming back with my family and have already recommended him to a few of my friends and their family.

I've seen both Docs. They are great! This is a first class group. Highly recommend!…read more Dan

Sixth months of pain thanks to this office's negligence…read more Going to this dentist resulting in me probably needing a root canal. I came in to get some simple fillings done, and I'm now saddled with hundreds of dollars of bills, to pay for procedures that screwed up my teeth. The doctors left (with full knowledge) overhangs on both of my fillings. This means that whenever I flossed, the floss would catch on the fillings and pull on them. The dentist informed me that this was normal and I would just need to pull through my floss for the rest of my life. After a month of pain, I went back to ask why the fillings still hurt. They took x-rays, shaved one of them down a little bit, and told me the other was fine and I should go home. I developed hot and cold sensitivity. I finally visited another dentist with 30+ years experience. I've now learned that purposely leaving overhangs on fillings is absolutely not normal, and that what they've done is careless at best. I saw the x-rays myself this time, and you can clearly see the sharp, jagged overhang's that were left after the fillings were put in. I've also learned that One of the filling simply broke because of the way that they left the overhangs. Until I've had over $700 in dentistry bills, and six months of dismissed pain. I know I will likely need a root canal in one of the teeth, and I needed to get both fillings replaced. This place looks great on the outside. The customer service is excellent. However, I would caution anyone against blindly trusting that this office knows what they're doing.

staff members were all outstanding, caring and gracious…read more Dentist was personable, professional and thoroughly explained all findings and recommendations.

I love this place! Great dentists! Love the lay out it's very relaxing especially for those of us…read morewho get very anxious with dental procedures. They play soft modern music and even have complimentary La croix and coffee. Rosario the patient coordinator is great; very helpful and kind. I appreciate that they communicate through text because it makes it easier to schedule and change appointments. Sometimes we just don't have time to answer a phone call. Overall extremely clean facility. My teeth always feel extra clean after my appointments in comparison to other places I've tried. The dentists are very professional and carefully explain what they have found. Very patient and they don't rush through information just to get you out of there. Dr. Ip also shows you what he's seeing with a camera so you can see for yourself. Extremely helpful! If you need a new dentist CHECK THEM OUT.

Just had my first appointment here with Dr. Yu and I am SO pleased with how it went. First,…read morescheduling an appointment as a new client was so very easy. After I had sent my initial request form, I received an email not too long after asking for me to provide my personal and insurance information. After that, my appointment was set! I came in to get some cavities filled, and I ended up getting an old silver filling replaced (finally!!). Dr.Yu took her time to thoroughly look through my teeth and make sure my new filling was perfect. I scheduled my next appointment to get my two other cavities filled as well as my 6 month cleaning. She was also very sweet, patient, and welcoming. I am so relieved to have found my new dentist!

I visited Dr Yu's practice for a Zoom teeth whitening and to get fitted for a custom sports-guard…read morefor martial arts training. I appreciated her and her assistant's beside manner and professionalism - I was very comfortable the entire process. The teeth whitening was immediately noticeable!! As for the mouthguard, it fits me perfectly and stays in place! It's so much nicer than your typical boil and bite piece, I definitely recommend it for combat sports (I train in Muay Thai)!