When I lived in Oceanside, CA my Hometown for 33 years, On…read morean occasional Basis, I would be referred out to Tri-City Medical Center from my Primary Care Doctor to get two different Surgeries on my left leg due to I contracted a DVT in my left leg due to a Estrogen Medication that was recommended to me by my younger sister to make my Bones Stronger. My younger sister isn't a physician I didn't know the devastating impact her decision would have on my health at that time period. I decided to take this Estrogen Medication called Prempro for (one year and a half) then I stopped taking this Medication because this Prempro caused me to contract a severe DVT means a (Deep Venous Thrombosis) in my Left Leg. I contacted Dr. Richard Saxon who is a Certified Radiologist who specializes in the Stenting process of inserting Stents in both my Right and Left Groin Area inside my body. Dr. Richard Saxon performed this Stenting Surgical procedure for the First Time on my Left Leg. My Stenting Procedure was very successful. I was his First Recipient. Also the Tri-City Radiologist Group has an amazing collection of physicians who I had a few procedures done with Dr. Donald Ponec who had inserted a IVC Filter in my Left Iliac Vein to keep my vein open on a permanent basis to prevent any New Blood Clots from traveling up to my Heart . Also Dr. Justin Gooding performed a similar procedure on the same left leg and this procedure was very successful with excellent results. I wanted to say a big THANK YOU to these Doctors at Tri- City Medical Center.

I am writing this review because I hope hospital leadership will address concerns about my recent…read moreexperience. During my visit, I experienced excessive wait times, poor communication, lack of follow-up, staff behavior. What was most concerning was lack of communication. I understand that hospitals can be busy and that healthcare professionals work under significant pressure. However, patients and families deserve clear communication, respect, and timely care. In my case, I had to wait 3 days for an MRI after that their wasn't a care plan to follow up. I had to advocate for myself for proper treatment. I am sharing this feedback not simply to complain, but in the hope that management will review these concerns and take steps to improve the patient experience. I would appreciate having someone from leadership contact me to discuss this matter further. Thank you for your attention.

Dr Conroy was kind, patient, knowledgeable, and addressed questions at my pre-op that I didn't even…read morethink to ask. After surgery, she came to check on me and had incredible bedside manner. The next day, she responded promptly to an inquiry I sent via mychart. I am healing faster than I had expected. She really knows what she is doing, and her nurse Griselda is an absolute blessing. You are in good hands with these two!

I wish there was a way to score their phone assistance. Terrible experience. If I could rate zero…read morethen I would. Agent made me provide my social and all information before he would answer my questions only to say that he couldn't answer my questions about services and costs. Terrible.

I was very impressed with my first appointment. Very friendly and very knowledgeable. I have…read moreanother appointment coming up and I'm looking forward to it.

Acupuncture for pain and numbness. Very thorough conversation before treatment. Very relaxing. I…read morewas told if there is no noticeable improvement after 5 treatments, I might need to pursue other avenues of diagnosis and treatment.

My husband and I always have a good experience at Scripps, any location, any time whether a doctor…read moreappointment, urgent care or surgery. Excellent staff, fabulous doctors. We drive over an hour for any appointment and it's worth it. We don't trust any facility but Scripps!

From an administrative perspective, it's been a nightmare. Portal messages are left unanswered, OB…read moreoffice keeps asking for duplicative referral letters from insurance, and somebody named Mariko called to clarify FMLA documents that nobody seems to understand (they seem to keep confusing it with SDI and PTO) but she kept talking over me and did not allow me to speak. From a medical perspective, it's been ok so far. I switched from MemorialCare 2 weeks ago due to just moving to the area and understanding their system and navigating the administrative process has been a real learning curve. I haven't seen an MD yet as my two visits so far has been with NPs. I have my first visit with an OB MD in two weeks and the PCP OB in three weeks, and hope everything will be smooth going forward.

Nurses, lab techs at this location are great, Doctors, roll the dice! Overall clean and well…read moreorganized. One thing I do not like is it took me 12 days to get my Neck X-Rays back, me while I waited in pain. I don't know what it is about Kaiser but good luck trying to get any pain meds, anti inflammatories OR anxiety meds out of this company. I have suffered with long term social anxiety for the last 12 years now. I asked my doc for some Xanax which I only take for emergencies and he gave me 3 pills of Aadvin instead and never would refill my script. To me, this is absolutely ridiculous, I am not some junkie, I'm a 50 year old man who suffers with this crap. I quit that doctor as I didn't like his bed side manner anyway and choose another doc. "Never got the anxiety meds I needed, but thank GOD for street pharmacists. Fast forward to a new doc. I went in for a severe neck pain, once again, 0 help from the docs for any pain medication. They have me taking OTC stuff that's not really helping. "Again, thank God for my street pharmacists". The thing that sucks is, I pay 1000's of dollars for insurance and still can't get the meds I need. I miss my old private doc practice, where I could tell my doc what works for me and he would prescribe it it he agreed, not this Red tape corporate BS where you pay premiums and get the crap you need. I can't wait for my company to switch insurances again.

Doctors, nurses, lab techs at this location are great! Receptionist could be better. Overall clean…read moreand well organized. Everything you could need from your doctor in one building. Doctor, radiology, lab, pharmacy. One stop shop

So I can't say enough good things about my primary care team. The nurses and Dr. Lee are doing a…read moregood job with my care plan. Dr. Lee listens then he incorporates what I've said and "together" we develop next steps.

I'm currently experiencing transportation issues getting to my appointment, and an Uber from where…read moreI live would cost around $90. I called to reschedule, but no one was answering. When I finally did get through to someone, they were rude over the phone and told me I couldn't reschedule and would have to cancel my appointment instead. I understand this is the VA, and I know people can have difficult days, but patients are often struggling too. A little understanding and professionalism can go a long way. Customer service and compassion toward veterans definitely need improvement.

Very clean, pleasant place. Everyone is helpful and also pleasant. I've been here several times…read moreand always very prompt and pleasant. Never had any issues, always took care of me whether emergency or appointment or walk-in. I am so glad they moved into the neighborhood; they are just around the corner and my preferred place to go.

I have been with Scripps for a very long time…read more I have a lot of health issues and I normally go in person to make appts. My husband told me I got a letter in the mail stating that I was writing messages in my portal to my Drs. I thought the portal was used as a extra tool for Scripps when you do not go to appointments for your health and concerns. They threatened me that they would kick me out of Jefferson if i wrote anymore messages. Don't I have any patient's right for my healthcare to use the portal for questions and concerns when appointments are over two to three months in the future? I felt threatened and abandoned especially that I was recently discharged from the ER and needed some answers from lab work which I feel was not given by the ER Dr. On top of that I got a letter in my portal about missing and no show appts which I go all the time because I have other people drive me there so why is there such a mess when I feel I am threatened? Does anyone else have this experience with Scripps at this time with communication on portal, mail and no one replying to their messages on portal? Has anyne else been threatened to be kicked out even if they go to all drs appts on time and ask qs about their health???? Isn't that what Drs and nps are there for to help you and take care of your concerns in a professional manner???!

Beware of True Care Pediatrics…read more I took my newborn here, trusting them since they provided my prenatal care. My baby had a slightly elevated but normal jaundice level, which they insisted on testing further. The blood test showed a minor increase, but instead of contacting me, they got my phone number wrong and didn't call the emergency contact. Instead, they called the police and a social worker, who showed up at my home that night. I rushed my baby to the hospital, terrified and confused, only to be told his jaundice level was within normal range and that newborns shouldn't be in the ER unless it's truly critical. This entire ordeal was unnecessary, traumatizing, and avoidable. While Dr. Park who we have seen is wonderful, and I would like to omit as part of this negative experience and review. I cannot recommend this clinic. Their extreme response and failure to communicate are inexcusable. Parents should never have to face this kind of situation. Know your rights and be cautious about entrusting your child's care to this practice.

Five stars for Dr. Calhoun! She's truly the best. She cared for my girls when they were little and…read morehas been seeing my son with autism since he was a baby. Now he's 17 and still absolutely adores her. So grateful for her kindness, understanding, and the way she always goes above and beyond for him.

I had a massive splinter in my toe that i couldn't get out. It was lodged in there for two weeks…read moreand despite waiting for it to work itself out and trying to dig it out, i realized i needed a professional. I was referred to Carlsbad Coastal by a friend and was glad i went. The wait was about 1/2 hour, but once i got into the exam room, everything went quickly. It turns out it wasn't a splinter but a deep thorn about 1/4" in length. There is no way i would have been able to get this thing out on my own. The procedure took about 1/2 hour once he started to numb the toe til the pesky thorn came out, but, no more pain! I highly recommend Carlsbad Coastal and their friendly staff and skilled doctor.

Dr. Sharma has been my family's primary care physician for over a decade. He will always fit us in…read moresame day for a sick visit which I really appreciate. And he will take whatever time is necessary to fully explain my or my son's' condition. I have also received excellent medical referrals from Dr. Sharma. And when he has given a referral his office always check with me to make sure everything went well. All the staff is also wonderful and friendly. I really appreciate how helpful Connie has always been with billing questions and scheduling changes. I recommend Dr. Sharma very highly to anyone seeking excellent medical care with a personable staff.

Absolutely despise having to use this place. Im retired, but because I love within 50 miles of a…read moremilitary treatment facility Im only allowed to use this location through Tricare. So where do I begin? First the front desk staff are incredibly rude, I believe Ive only had perhaps one experience where the staff was polite and helpful. Aside from that, there are currently only two providers in the facility, which means if you have an urgent condition you have two choices; go to the emergency room or wait anywhere from two to three weeks for an appointment. Plain and simple, this location is unacceptable and the care is second rate.

Thankfully this place was available to pick up refills for my parents since they currently not…read moreliving/working here. Ma was able to call their phone service easily to make refills. I was able to even call & have em check when refill medications were ready for pickup. They even had em ready before the day I was going to get em which was in 3 days. They mention too that they'll keep the medications on the shelf for 10days to get picked up before taking it off shelf. So the tricky part here is when you do have to pick up the refills. Man, was the waiting area crazy small & packed. Of course, I had to get a ticket & wait. & wait. & wait. I seriously waited 50min just o pick up refills that were ready to pick up!!! I even quietly listened to our people complaining bout the wait even with refills ready to pick up or getting new medications. All the same. You got to WAIT! Ugh, it was like being on-base pharmacy in Camp Pendleton. So all I had to do was show copies of my parents military I.D. & done I got the refills. Wow. I'm see bout having the medications just delivered to my home next time.