I booked the Buttered Rum Body Scrub and, unfortunately, the experience did not meet expectations…read more The front desk was not very informative, and I found myself having to navigate the process on my own. The service itself felt lower in quality compared to similar treatments I've had at other studios and did not come across as particularly professional. At checkout, I waited several minutes while the staff appeared very stressed and overwhelmed, which made me feel uncomfortable -- it's difficult to feel at ease when the people assisting you seem to be under that level of pressure. Overall, the experience felt underwhelming and not on par with what I had anticipated.

Experience was great and we will do it again and have recommended. Welcoming staff, great products…read moreand very nice amenities. The massage itself was top notch with comfortable tables , warm, nice music and quiet. Very relaxing. I would give it a 10 if it wasn't so expensive We had a couples massage and it was one of the best we've had, we immediately booked another session. Excellent, quality service and we left feeling relaxed and happy

I booked a whole day here, massage, facial, pedicure while on vacation. I've been to several spas,…read moreand highly recommend Woodhouse if you are in the area. Most importantly, the services are great. The pedicure was fantastic, clean, comfy massage chairs, warm neck towel, all the extras. My massage was fantastic and specific to my personal needs (pregnant!). My facial was the biggest surprise, not just because I was glowing afterward, but because the massage during my facial to my arms, shoulders, feet, was... amazing. Where this place really wins is the quiet room, amenities, and staff. I like a bit of time between services, that quiet room is cozy, with tea and little snacks, it's truly lovely. This place feels like they have an Army of staff, constantly checking the locker rooms and quiet room, cleaning up after guests. Everything was so clean. I will spare the internet from my personal dramas, but I also had a family emergency the day of my service. My husband had called the spa to pull me out of my massage. It was 30 minutes into my first service, and I had to cancel my whole day. The staff were more than professional, they were genuinely caring and kind to me as I was crying, they were even going to drive me to the hospital. Later that afternoon I called back, believe it or not they were able to get me rebooked with some differences, before the end of my vacation. This is the kind of business you should be very happy to support.

WOW! Another amazing spa treatment at Wood House Spa. The moment you open the door you are…read moretransported to luxury surroundings. The check in was welcoming and I was treated like royalty being guided to the beautiful locker area then tranquility waiting area. I was given the best facial by Maria who evaluated and recommended the perfect facial to fit my needs. The checkout was very warm insuring I was taken care of and offered to book my next glorious session. Highly recommend especially if you want to treat yourself or someone you truly want to spoil. The lavish indulgence you receive is second to None. The staff is so well trained and truly exceptional at their jobs.

6 stars, if I could! Trust the team, have no fear. I recently had some skin issues to deal with and…read moreDr. Smith first provided a treatment plan with extraordinary care and compassion. With extensive experience, I was in good hands (literally!) when Dr. Lambert conducted Mohs surgery on my forehead. Then, Dr. Gardner, the plastic surgeon, followed up and created beautiful results. They did everything so well, and I am beyond grateful.

I hadn't been back to the Woodruff Instirute for 10 yrs at which time a lesion was removed from my…read moreshoulder . Non-cancerous (luckily) and no scar. Last week I called the office to make an appointment for a general exam . The doctors aren't taking new patients but the receptionist said he'd email Dr Hernandez and ask if she'd see me. It wasn't 24hrs before I had a call back and an appointment with Dr Hernandez. Dr Hernandez performed a very thorough skin exam and before I left I scheduled an appointment for 1 yr.

Many women ask me what my "secret" is to a younger looking complexion - and I tell them excellent…read morefacials & my all-time favorite, dermablading by Joyce!! I promise you! I see Joyce for my facial treatments monthly. What more can I say! Facial Expressions by Joyce is the BEST!

Joyce really knows what she's doing! She does a great job. I would highly recommend her. With so…read moremany esthetician's in town it's hard to figure who to go to. Go to Joyce!

The environment is warm and friendly. We regularly schedule 90 minutes massage every other week.read more

Hidden secret in Naples in, tope tier day spa with amazing massage therapists. You won't be…read moredisappointed. Ask for Amy. I will be coming back weekly

I LOVE this salon!!! Egle is the best. She is very sensitive to me being a wimp :-). I've had my…read moreeyelashes done and microneedling! My eyelashes are eye-catching !! I asked for drama and that's what I got! Prices are so reasonable and the service topnotch! Stop by and see how she can help you feel like a million bucks!

Best place for lash extensions in southwest Florida! I have been getting my lashes done by many…read moredifferent people but out of all of them she uses the best glue that keeps the extensions in place. So if you want eye lash extensions that last go to this salon!!!!

Because of Dr Dr. Stanciu's specific training, she understands aesthetics in a unique way. Many…read morepatients who have TMJ related hypertrophy have benefited greatly from her eye for balance and proportion .. with the end result of restoring natural beauty.

Absolutely the worst experience I have ever had. To start,…read morethe doctor was over an hour late. When she finally came in, she had nothing but attitude and negative energy. As soon as she found out I purchased a Groupon, her behavior changed completely. She pressured me to buy an additional 20 units of Botox, saying I should "listen to her" or I could "do my own thing" and not look good. It was extremely unprofessional and lacking basic manners and people skills. When I said I wanted to cancel the appointment, she became even more rude and aggressive. She practically pushed me out of the room and told me to "go home where I belong." I was shocked by how disrespectful and inappropriate the entire interaction was. The office itself felt outdated, and the front desk staff were not friendly or welcoming either. Honestly, if I could give this place 0 stars, I would. Total disgrace and an embarrassment for a business in Naples. Looking at the doctor's own appearance afterward, I'm actually grateful I didn't go through with any procedure there.

First, I am really confused about the low rating on Yelp for this MassageLuxe in Naples, FL. The…read moreGoogle rating is 4.6 and we had a flawless experience today. We had Groupon gifts to use here so Paul got a massage and I got a Seaweed facial. Zoe was my esthetician and she gave me one of the most relaxing facials I can ever remember getting. Her approach is soft and methodical. Paul's masseuse, Damaris, provided a medium to firm muscle massage, exactly what he asked for. Damaris made all efforts to ensure Paul was relaxed and comfortable before, during and after his massage. Both of us also used the hydoluxe bed, which is always a nice treat. The staff out front was friendly, patient and efficient. Sometimes you need a lot of patience dealing with the Groupon gifts, like today. But we got it figured out. We definitely recommend this MassageLuxe location!

I've been a loyal MassageLuxe member at the Fort Myers location for years and never had an issue…read moreuntil now. I booked five massages for a group as a birthday event at the same location, and confirmed over the phone that everyone was scheduled together. When we showed up, we were told that somehow two of the appointments were moved to a different location without anyone ever telling us. Instead of helping fix the situation, the staff said it counted as a "no call, no show" and charge me for two 90-minute massages plus a $20 transfer fee. We were there on time, at the location we were told to go to this was clearly a scheduling or communication mistake on their end. After being a loyal customer for years, this was extremely disappointing. The lack of accountability and customer service ruined what was supposed to be a relaxing day for our group. Definitely rethinking my membership after this experience.

I had a great experience getting lip filler done here, as always. The only thing that I would…read moresuggest they improve upon is telling patients a list of things to avoid doing during the healing process. For example, I am a smoker, I thought to myself huh they didn't tell me much about the aftercare and things I can't do so let me Google it! Google immediately tells me I should not smoke anything because it will cause the lips to pucker and not plump as good as it should/could, AS WELL as the possibility for an infection! I would've never known this if I didn't think of it myself (while smoking) and look it up. Their business is great, their work is great, staff is great, building is beautiful, just make sure if you get any procedures done here that you ask for an aftercare sheet for yourselves, or write down everything they tell you not to do or to do. Besides that, amazing work, I will be returning again but this time around I'll remember to ask for the full aftercare information on paper!

I had a neck tightening procedure for over $1200 and upon completion I was informed that 2 or more…read moretreatments were necessary to achieve the full effect This doesn't seem like fair business practices