They did exactly what I asked for in a timely manner. They did not try to upsell me on anything. I…read moregot exactly what I asked for when I wanted with no fuss.

Amazing work in under an hour on a 3-story townhome. Gutters clear & running smoothly for the first…read moretime in years. Quote for service came in higher than others but everything was included, no lowball then upsell games. Highly recommend

First off, I contacted Dave via text his response was within minuets. We set up a time for a quote…read morefor the next day. When he arrived we went straight to the problem. This was an unique situation that took some time investigating and discussion on a proper fix. Dave did a thorough job examining the problem. I decided he was the man for the job before he gave me a quote and the quote was reasonable. When we agreed on the price, I asked when it could be done. He said right now. Upon completion I checked the work. It is neat, addresses the problem and is sure to stop the leak (if not there is a 3 year warranty). He even repaired a few minor future problems for no charge. I will definitely use his service again.​

Cannot recommend Dave and his roofing service enough. He's fast, effective and reasonably priced…read more He was able to repair and extend the life of the roof on my three story townhome. If you've got any roof concerns don't hesitate to give him a call.

Let's face it nobody wants to have to pay for a new roof, but if you own a home long enough you'll…read morehave to and that's what happened to us. A couple estimates later we decided to go with Roofwerks and were totally pleased with our experience and their workmanship. We especially liked that Jason gave us three different options. Communication was excellent. The work was done quickly once weather cooperated. And no money was exchanged until well after work was successfully completed. Discount for paying cash was also appreciated. Definitely recommend!

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

Highly recommended! From the start, Fernando gave the most thorough estimate and caught things that…read moreother companies didn't -- and saved us money as a result. The work was prompt, professional, and excellent quality. We refer everyone to Prime now.

Had some issues with roof leaks. Requested an estimate and got a response very fast. But the…read moretechnician completely went off the radar after the visit, no diagnosis, no estimate, nothing. Ended up having to find another company to fix the issue.

As always Gonzales Painters was prompt and professional. While we are still considering our…read moreoptions, these guys remain at the top of our list.

Had Gonzalez come paint my house a couple months ago. They did a good job and listened to what I…read morewanted.

Outstanding in All Respects! They check ALL the boxes: Professional, Competent, Responsive,…read moreThorough, Attentive, and Punctual! And, as a bonus, they are genuinely nice folks to work with. They correctly identified that my roof had been damaged by hail roughly 11 months ago, and the USAA adjuster readily agreed. Replacing the roof was accomplished in a manner I did not think possible in any line of business: they CONSISTENTLY did what they said they would do, when they said they would do it, and in a manner that exceeded what I expected. After seeing how they work, how they stay in touch, how they show up, and how they are committed to doing things well and fairly, I can 100% recommend them. In fact, I wish I could award more stars because they deserved them. I particularly want to thank Drane, Ryan, and Bertin for their exceptional commitment to excellence and teamwork. Well done!!!

I reached out to this company for help with an issue at my home and was genuinely impressed with…read morehow they handled everything. They were extremely responsive, showed up quickly, and were easy to communicate with throughout the process. The crew was professional, personable, and made me feel comfortable from the start. In my experience that's not always something you get with contractors. What really stood out was their willingness to go above and beyond to help resolve the situation. It's clear they care about their customers and take pride in their work. If you're looking for a reliable roofing and gutter company that you can trust to show up, communicate well, and do right by you, I'd absolutely recommend them. I'd work with them again without hesitation.

We had our roof replaced by Legacy and we couldn't be happier with the service we received. From…read morestart to finish, the team was professional and 100% efficient. The quality of the workmanship was outstanding. The communication was great. The crew arrived on time and completed the project within the estimated timeframe. They were absolutely committed with the project. The manager, Ralph Kennington was exceptional. He was knowledgeable, and help me out with any questions or concerns we had about how to hinge with the insurance company. He kept us informed every step of the way and made sure that we were completely satisfied with the work. Overall, we highly recommend Legacy Construction and Roofing to anyone in need of roofing services. Their expertise, professionalism, and commitment to customer satisfaction are truly commendable. Thank you to Ralph and your entire team for a job well done! Maria Martinez

I requested a roof inspection as my roof is over 16 years old, built in 2009. Jon Kitchen contacted…read moreme the same day and we spoke re what I needed. He provided me with a next day appointment. Prior to his visit to my house, he kept me informed on his arrival time. He arrived on time and immediately began the inspection. He first took pictures of the house and roof from ground level. Then he got on the roof and inspected it. He was very thorough and found a couple of small things to be done. He caulked around several vent areas and some bare nails He did find on my back gutter found where it had become separated from the siding. He fixed that also. He took his time and finished the inspection and repairs in less than 45 minutes. Afterwards, provided me his appraisal. He stated the roof is in very good shape and wouldn't need replacing for at least two or three years. The inspection was free and he didn't charge for the small repairs. Jon is a very personal and professional project coordinator. His thoroughness made me feel very good about the roof condition. When I do have my roof replaced, I will call him again. The phone numbers are 910-965-2606.The office numbers are 919-677-1991and the toll-free number is 877-397-6101.

Quick response for a quote. Quote was very accurate and the company completed the entire roof in…read moreone day. Extremely pleased with the work and new roof. Really recommend if you need a new roof or roof repair.

From the owner: Triangle Elite Roofing is committed to it's integrity and loyalty. We are a locally owned company…read morethat specialize in Roof repairs and replacements. Weather you need to re-deck and install a new roof or just need a small water leak repaired we are the guys to call. We will ensure that you'll receive the best of material and excellent customer service. We offer free inspections/estimates, so never hesitate to give us a call!