Brought my ball gown here on a Monday, was told to pick it up on Thursday. When I went to look at…read moremy gown it was still dirty and looked as if no one had cleaned it. I talked to the guy "owner" and he said he would re clean it, but thats something they don't normally do. The dress was then cleaned again, I called the next morning to pick up the dress and the owner told me it wasn't ready, it'll be ready after 12pm Friday. We then have a conversation via phone about my friend picking the dress up, he says okay. Friend picks the dress up, I go to put the dress on that night at 9pm for an event and realized the cleaners had never put the string back on the gown to the string the dress up. Ended up having to string a shoe string on a beautiful silk gown. Went in to talk to the owners the next morning about the missing string and they just handed it over. no apologies, no incentives, nothing but a stare in the face telling me they're not doing anything or giving me anything. The owner went on to say "things like that happen all the time and that it's not their fault if items are missing, even if they forget to put the items back."

The only cleaners I use !!! I just had some tablecloths cleaned and as usual…read moreThey did a fabulous job !!!

Small town shop, she gives great service. I will bring my clothing there again. All my clothes…read morewill be dry cleaned here. Prices are a bit higher, but from what I see it's worth it.

Best service, great quality of work. It was ready as promised…read more Remember to bring cash with you, or a check, no credit cards accepted.

Value and service was excellent. Friendly staff. They offer a variety of services. Clothes ready…read morein a timely manner.

Clothes are never on time or lost I know the potential of a service is somewhere in their but not…read moreat the current time. I wish things were different and I know it has nothing to do with name Gloria

Brought my suit in Tuesday morning and they had it ready Wednesday with no rushed fee. Nice…read moreservice, quick and easy

They always deliver your clothes on time. I have used their tailor services and dry cleaning. The…read morestaff is friendly. They do great work.

I won't come here again.. Customer service is lacking and the shop is messing and disorganized.read more

Ruined a formal dress. All the dress needed was a hem. When it was pinned, it touched the ground…read more When we came back to pick it up, it was two inches above the ground. I was told by the seamstress that is was right and that is the way she does all of the formal dresses. Do not trust this place. A beautiful dress is ruined.

She has no signs posted on what the prices really are. I asked in advance what they would be but…read more said it wouldn't be that much. I left the suit there cause I heard she does nice work. When I get the there wow!! The alterations cost way more than what o paid the suit for!! And she did additional work and expected me to pay the huge amount to cover what she did that I didn't ask for and what not in the ticket. Nice lady but really get a detailed legit price list and do what I ask and if you do extra then that should' be on you, especially if you didn't contact me before you did to verify I wanted to and could pay for that!

They are AMAZING! I needed a patch sewn on a jacket & 3-pairs of pants hemmed in less than…read more24-hours. She was extremely busy but sewed on the patch for me to pick up later that day & hemmed 2 of the 3 pairs of pants within 48 hours. We dropped the 3rd pair of pants off when we picked up the 1st two & she said to pay her when we picked up the 3rd pair. They take cash or checks no credit or debit cards. She was so helpful & accommodating. When my son went back w/ his 3rd pair she measuring them for him to make sure the hem would be just perfect. For the patch & 3-pairs of pants my cost was $31.04 which I thought was a great price for the rush. I will definitely go back for all of my sewing / alteration needs. She is located behind the Family Dollar on Leo Kerner in Marrero

Wonderful owner, really appreciate her attention to detail…read moreWe will continue to use her service and highly recommend

I have never been so rudely treated by a business owner and I will NEVER go into this business…read moreagain. I tend to live by the mantra, "praise in public" and "criticize in private" and as such nearly all of my reviews across the assorted platforms speak to positive attributes of establishments that I want to encourage others to try. Typically, on those occasions where I have a negative experience, I seek out the owner and inform them to give them a chance to improve. However, since my experience this morning was so unacceptable and involved the woman whom I believe to be the business owner, I am compelled to leave this review to warn others (similar to Jeff M's review of 8 Mar 2023). The positives, Jenni's quality, timelines, and value is average for the market. The negative. A few weeks ago, when I picked up a batch of dry cleaning the owner informed me that her husband had accidentally dropped a pen in with my shirt when it was being dry cleaned. This resulted in multiple large ink spots on the shirt's front, back, and sleeve. She had tried, unsuccessfully, to get the ink out. She apologized and told me to purchase a similar shirt and said she would reimburse me. I was very pleased with this outcome since this Paul Fredrick shirt was one of the nicest dress shirts I owned, and it was a Christmas gift from my wife a few years ago. I pointed out that it was monogrammed and French cuffed, and she again told me to get the replacement shirt that is similar and she would reimburse me. So I went home, jumped on the Paul Frederick website and searched no luck. Then went on Amazon, still no luck. Then I did an open search, nothing. Unfortunately, no one longer carry the houndstooth stitched shirt, with French cuff, in green and white. In fact, Paul Frederick doesn't even offer the color shirt at all anymore. So I went back on Paul Frederick's site and located a plain white dress shirt with a French cuff, and the only stitch options were plain or herringbone, so I ordered the herringbone since houndstooth was not an option. Price for the shirt was $125, monogramming was $13, taxes were $14.50 and shipping was $15, coming to a total of $167. Last week I received the shirt in the mail and this morning I went into Jenni's with it and the receipt to be reimbursed, and to pay to have it dry cleaned. The owner was immediately confrontational about the price. She said she orders regularly from Paul Frederick and that they commonly offer free shipping. She also pointed out the difference between the two shirts (color, stitching, and cotton type). I told her I wasn't looking to argue and that I appreciated her willingness to reimburse me so I would pay for the shipping. I also informed her that I had tried on multiple platforms to find the same shirt as that I what I would prefer to have, but it is no longer available. She begrudgingly agreed and gave me the cash (not including shipping). I thanked her, left the shirt with her for cleaning and when on with my day. About three hours later the owner called me on my cell phone and immediately when into a tirade about how I should've spoken with her, that she get's 25% off so if it was going to be expensive that I should gotten her to order it, making comments such as she expected more form me as a military person, that I should've known better than to expect to be reimbursed for a better shirt than the one that she ruined, etc., etc.. After several minutes of this, I told her to "just stop". I said I would come in immediately to pick up the new shirt and that I would give her $50 back, and that I would never again be a customer of hers. She agreed. So I went into her shop, and she again confronted me. I told her I had no way of knowing exactly how much the shirt she ruined originally cost, and that I got the one that was most similar. I gave her $50 and explained to her that the $50 is inconsequential to me in the grand scheme, but what is impactful to me is the unacceptably rude customer service and treatment she had subjected me to. I again reiterated that I would never bring her any future business and she said "good." In a city with MANY dry-cleaning options, I STRONGLY encourage you to consider going elsewhere. I will be...

One Hour Valet totally saved my procrastinating ass lol. I don't know why taking clothes to the…read morecleaner is such a pain, but it is for me. I had a trip that was literally in 48 hours and realized my clothes weren't clean. I called this shop on a Tuesday and was told they could have my clothes ready for me the next day anytime after 2pm. Y'all... I took my clothes at 5:30pm that day and they were ready. Beautifully cleaned and they even got the stain out of one of my super nice silk shirts. Everything was super well priced and I loved the amazing customer service here. I will be using their services from now on! Side note- I don't think the 24 hour dry cleaning is available on every single day so call ahead to verify.

Unfortunately, my first experience with One Hour Valley Cleaning Service was very disappointing. I…read morebrought approximately 15 pieces of clothing to be cleaned and pressed for a new job, with specific instructions regarding creases and pressing. Unfortunately, when I picked up my clothes, many of the shirts and blazers were still noticeably wrinkled, and my pants had creases despite my request for them to be crease-free. The owner acknowledged that some of the shirts were too wrinkled and offered a discount, which I appreciated. However, I later discovered additional wrinkled shirts and a blazer that had been improperly hemmed, leaving part of the garment unfinished. This prevented me from wearing the blazer when I had originally planned to wear it to work. When I attempted to address the issue, I was unable to reach the manager, and my interaction with the owner was frustrating. I was essentially told that these types of mistakes happen and that I would have to leave the blazer for another week while it was sent to another location. I appreciate that a discount was ultimately provided, but the overall experience was inconvenient and disappointing. For a first-time customer paying a significant amount for professional cleaning and pressing, I expected much greater attention to detail and customer service. Based on my experience, I would not recommend this business.

The staff is always friendly and their prices are excellent. They can do quick turnarounds on…read morerequest. I have brought suits, dresses, tuxedos and dress shirts to them for service. They handled with care and always come out clean and pressed. 10/10 recommend.

Absolute rip off. Brand new dress was brought in to have it starched and the cleaners did not…read morestarch the dress. Paid money and did not get the service that I asked for.

The prices are outrageous $7 for a large machine $6 for a medium machine $4 for a super super tiny…read moremachine a dollar for one lundry packs a dollar for a half a ziplock bag of detergent I do not recommend this place for no one unless it's the last result

I have come a couple times. They are always clean and friendly…read more I will agree that the washers are overpriced but I don't mind for getting it done clean and fast!