100% this woman will lose your stuff and lie to you about it. I didn't want to believe the reviews…read moreonline that said the same thing, and so I made a list of all of the things I gave her independently, after looking at the reviews. and she lost my dress and then blamed me, just like other comments have said. after a few minutes, she did find it and she did call me back, but still, she inexplicably blamed me somehow for her having lost it.

I ripped the zipper on my vintage Vera Wang dress and called every other tailor in the city and…read moreeveryone said it would take 2 weeks except for Dina. I dropped the dress of Monday afternoon and she got it done by Wednesday morning. She's super sweet and I will be coming back!

Wonderful owner, really appreciate her attention to detail…read moreWe will continue to use her service and highly recommend

I have never been so rudely treated by a business owner and I will NEVER go into this business…read moreagain. I tend to live by the mantra, "praise in public" and "criticize in private" and as such nearly all of my reviews across the assorted platforms speak to positive attributes of establishments that I want to encourage others to try. Typically, on those occasions where I have a negative experience, I seek out the owner and inform them to give them a chance to improve. However, since my experience this morning was so unacceptable and involved the woman whom I believe to be the business owner, I am compelled to leave this review to warn others (similar to Jeff M's review of 8 Mar 2023). The positives, Jenni's quality, timelines, and value is average for the market. The negative. A few weeks ago, when I picked up a batch of dry cleaning the owner informed me that her husband had accidentally dropped a pen in with my shirt when it was being dry cleaned. This resulted in multiple large ink spots on the shirt's front, back, and sleeve. She had tried, unsuccessfully, to get the ink out. She apologized and told me to purchase a similar shirt and said she would reimburse me. I was very pleased with this outcome since this Paul Fredrick shirt was one of the nicest dress shirts I owned, and it was a Christmas gift from my wife a few years ago. I pointed out that it was monogrammed and French cuffed, and she again told me to get the replacement shirt that is similar and she would reimburse me. So I went home, jumped on the Paul Frederick website and searched no luck. Then went on Amazon, still no luck. Then I did an open search, nothing. Unfortunately, no one longer carry the houndstooth stitched shirt, with French cuff, in green and white. In fact, Paul Frederick doesn't even offer the color shirt at all anymore. So I went back on Paul Frederick's site and located a plain white dress shirt with a French cuff, and the only stitch options were plain or herringbone, so I ordered the herringbone since houndstooth was not an option. Price for the shirt was $125, monogramming was $13, taxes were $14.50 and shipping was $15, coming to a total of $167. Last week I received the shirt in the mail and this morning I went into Jenni's with it and the receipt to be reimbursed, and to pay to have it dry cleaned. The owner was immediately confrontational about the price. She said she orders regularly from Paul Frederick and that they commonly offer free shipping. She also pointed out the difference between the two shirts (color, stitching, and cotton type). I told her I wasn't looking to argue and that I appreciated her willingness to reimburse me so I would pay for the shipping. I also informed her that I had tried on multiple platforms to find the same shirt as that I what I would prefer to have, but it is no longer available. She begrudgingly agreed and gave me the cash (not including shipping). I thanked her, left the shirt with her for cleaning and when on with my day. About three hours later the owner called me on my cell phone and immediately when into a tirade about how I should've spoken with her, that she get's 25% off so if it was going to be expensive that I should gotten her to order it, making comments such as she expected more form me as a military person, that I should've known better than to expect to be reimbursed for a better shirt than the one that she ruined, etc., etc.. After several minutes of this, I told her to "just stop". I said I would come in immediately to pick up the new shirt and that I would give her $50 back, and that I would never again be a customer of hers. She agreed. So I went into her shop, and she again confronted me. I told her I had no way of knowing exactly how much the shirt she ruined originally cost, and that I got the one that was most similar. I gave her $50 and explained to her that the $50 is inconsequential to me in the grand scheme, but what is impactful to me is the unacceptably rude customer service and treatment she had subjected me to. I again reiterated that I would never bring her any future business and she said "good." In a city with MANY dry-cleaning options, I STRONGLY encourage you to consider going elsewhere. I will be...

Very pleased with their willingness to accommodate my request for a 48 hour turnaround. Quick in…read moreand out 1) to get pinned and 2) to pay and retrieve my items.

DO NOT GO HERE!!!! Ruined my $170 dress that still had the tags on it. Left an iron mark on the…read moreback and a black stain on the front. The dress was straight out of the package and never worn when brought to them. They claimed they did not do it..... horrible service and no accountability. Refused to help or fix their mistake in anyway.

I bought some expensive, non-refundable polo shirts for work that unfortunately turned out to be…read moreway too big. That led me to hunt for an alterations place that was both: 1.) Open during hours I get to around my work schedule, and 2.) Able to take a shirt in a couple of sizes with making it look weird. And that, somehow, led me here. I found the E-Z Dryclean Center online, and the hours listed were late enough - until 6:30pm - that I could make after work. And when I called, the owner sounded like he would've been willing to wait for me if I couldn't make it in time. Between that and the handful of good reviews I saw, I decided to give it a shot. Hot diggity. First, his technique. Every other alterations place I have been pins things and/or uses chalk lines to outline the work to be done, but not here! He took several measurements the tape measure and that was it. Can't argue with the results though. When I first tried on my altered shirts, they were very well-fitted; too fitted, actually. See, they would've been perfect for leisure, but I actually like my office shirts to have more relaxed fit. When I pointed this out he readily agreed to fix it. Other than the miscommunication about the fit, everything was great. The owner was friendly and did fast work. The store was a bit messy, but that's because he's in the middle of expanding the place. I know he's hoping that he'll need the extra room, because he mentioned that business was been slow due to the pandemic. #AsianOwned, cash or Cash App only, will be patronizing again.

I was pleasantly surprised when I entered alterations near me to find out that my favorite cleaners…read moredid so. I needed a dress done for a wedding after losing weight and they did a great job. The price was great and the fit was perfect. They have a clean changing room and listen to what you want and make recommendations on the best fit. I will take all my things there not only for cleaning but for a great fit.

The craftsmanship, attention to detail and friendly atmosphere has made this family-owned and…read morefamily-run business my #1 for all tailoring! My mother was a professional seamstress and I've had bespoke clothing made and off-the-rack items tailored in my hometown New York, in my residence city of 26 years Los Angeles and in my favorite cities in China. The work done here rivals them all! The prices are fair and now that NOLA is my new hometown, I'll always go to Seam Sprout for my tailoring needs!

Took a dress in to get hemmed. Good service, done well. Press the dress so it was ready to wear…read morewhen I picked it up. Highly recommend!

Lisa, the owner and her staff provide outstanding customer service. She did excellent work on all…read moreof my difficult alterations.

T&A Tailor is the best!!! The owner Lisa is very dedicated to her craft and customers her services…read moreare very professional and always timely I've been going to her for years!!! I highly recommend her!! Eugene

I had an incredibly important interview coming up and needed my suit dry cleaned at short notice,…read moreat a reasonable price, and done well. I can't understate how important it is to feel confident and crisp at something so important. Liberto cleaners did the job fast, well, and decently priced. Highly recommend, will definitely be back next time.

This cleaners were were recommended to me as I was traveling from out of town and got married in…read moreNew Orleans, and I really needed a place to clean my wedding dress. The staff were super friendly and helpful and it was great that I had someone local to pick up my clothes for me, but they stayed in communication with me every step of the way. I thought overall the pricing for cleaning a wedding dress was pretty reasonable.

Always good courteous service. In my jacket was cleaned well as usual. A long standing reliable…read morebusiness.

I'll never choose another dry cleaner. Always great service. Fastest turnaround time in the cityread more