Service was prompt and thorough. Definitely recommend this service for both lawn mower and…read moresnowblower.

The knowledge of small engines and life in general is wonderful. Thx John for great service. Always…read morefun to listen and learn.

I had a problem with my newly installed generac generator ,not installed by w p s ,not starting in…read morecold weather ,talked to service manager about my generator problem ,and was happy to take of my genreac problem ,even though not part of theyre normal work area. They sent out a great technition by the name of Melvin who quickly took care of the necessary updates required by generac for this cold weather starting issue of my particular unit 8kw m#6237 running like champ now,i would highly recommend this company, Walter power systems,THEY LISTEN AND DO WHAT A PROFESIOAL CO. SAYS THEY WOULD DO ,A RARE COMODITY TODAY!!

From the owner: Wolter, Inc.'s Power Systems Group is the authorized distributor for Industrial Generac generators,…read morebattery energy storage systems, microgrid solutions, EV Chargers, transfer switches, and mobile light towers throughout Wisconsin and Upper Michigan.

The customer service was very rude unfortunately. I hate to leave a bad review but I couldn't…read morebelieve how rude the phone call was. Couldn't even go through with the service. Defiantly should find new receptionist, great way to lose business.. Sorry

Really great people. Very knowledgeable and explain things to you. John is a great guy. They…read morebailed me out with a quick call (short notice) to help me finish up a job (complex-multi-switch box). Nice quality service and contractor (solid) quality parts.

Every encounter has been exceptional. Always friendly,competent and great service. David is…read moreknowledgeable and a great listener.

They told me they couldn't get parts to fix my old Arien's snowblower, but sold me a used, newer…read moreArien's. Unfortunately, when it snowed, the snowblower wouldn't run. Can't say I'll be back.

The technician that did my annual service tuneup on my generator this year (the company that…read moreinstalled it two years ago did the first tuneup last year) was impressively professional, explained everything he did, (and did more than the other company did on last year's tuneup) had the dedication to thoroughly pay attention to every detail, was super efficient, plus did an improvement on the original product which will be beneficial for years to come, (and I've run out of superlatives and time to type more) and all of this for a much less expensive price than I paid a year ago with the original company. I wish I would have known about this company when I had my generator installed two years ago! I would highly recommend them to anyone considering a generator and I'm recommending them to friends pondering a generator and those who may need an annual tuneup. I'm more than satisfied with this company and wish I could give them six or seven stars!

Amazing! Phenomenal! They had a crew install a new whole house generator today. Intelligent,…read moreknowledgeable, professional, personable, talented, detail oriented, thorough, dedicated, supportive, caring, honest, dedicated, are just a few words I can use to describe the experience. Sales staff was very helpful in figuring out exactly what I should have to fulfill my needs. Pricing was fair and reasonable, especially after the install experience. Well worth every penny. I Amazing! Phenomenal! They had a crew install a new whole house generator today. Intelligent, knowledgeable, professional, personable, talented, detail oriented, thorough, dedicated, supportive, caring, honest, dedicated, are just a few words I can use to describe the experience. Sales staff was very helpful in figuring out exactly what I should have to fulfill my needs. Pricing was fair and reasonable, especially after the install experience. Well worth every penny. I can't recommend them high enough. I can't think of a single company I've purchased from and dealt with over my 75+ years that come even close. recommend them high enough. I can't think of a single company I've purchased from and dealt with over my 75+ years that comes even close.

We just moved to Milwaukee from out of state and needed to find a new electrician for our 100 year…read moreold home. We got so lucky with Electrical Concepts. Quinn and Aaron are responsive, reliable, and do great work. Would highly recommend! I have worked with them on two projects. They installed a porch light that required new wiring and installed a 200 amp panel for our new A/C units.

From the owner: We are a mid sized electrical contractor that is very service oriinted.read more

We were very satisfied with the service we received. Had a new bathroom fan installed as well as…read moresome pot lights replaced in kitchen. Prompt responses from start to finish. Would definitely recommend this business!

After satisfactory work on our back-up generator, we asked Jeremy for a bid on some outdoor wiring…read morework. We chose not to engage Ideal Electric and in deed we haven't had the work done. None the less, Jeremy emailed me a bill for the job as work completed. I reminded him by email that he wasn't engaged for the work and, of course, did not do the work. Not sure if its incoherence or dishonesty and would have left it at that, but just received the same bill in the mail. JEREMY, if you really think you did the "Pond in Ground Power" work, give me a call. If your memory returns to reality, cease and desist with the fraudulent bills.

I was told the service visit would be $125. I was then charged an additional $175 for about 45…read moreminutes of the technician's time, for a total of $300. No repairs were performed and I was ultimately told that the AC was operating normally, without a solution to the temperature difference I had called about. I understand paying for diagnostic time, but $300 for this visit felt very expensive, and I wish the additional charges had been clearer when I scheduled. Update: I appreciate the business owner commenting on their charge process. The technician specifically noted charging me for 45 minutes, and I have an email time stamped 45 minutes after he started work. Also, none of the paperwork notes that the initial charge includes 30 minutes of time, which further emphasizes my point about transparency. Update: Update: I previously listed the wrong dollar amounts, so I am correcting them after reviewing my invoice. I was charged $149 for the diagnostic visit plus $130 for an additional 45 minutes of labor, for a total of $292.95 with tax. After the business stated that the technician spent approximately 75 minutes diagnosing my AC, I requested their timestamped records. Their records show that at 12:38 PM I signed their Customer Acknowledgement stating that "all work has been completed," and my invoice was emailed at 12:40 PM. However, they are counting time through 12:51 PM toward the 75-minute visit based on their tracking system. I disputed the additional labor charge and requested a refund. The company refused and offered only a credit toward future service, which I declined. My concern is not that diagnostic work costs money. My concern is being charged for diagnostic labor that I do not believe is supported by the company's own records.

AC was out. They said we had a leak and either $3000 to repair or $8000 to replace. Plus they…read morechanged out our thermostat for No Reason and it sucks: no directions given. We got a Second opinion and for $700 they fixed it!

If I could leave 0 stars I would. We needed our riding lawn mower repaired so we asked someone to…read morecome out and take a look. At first we didn't think anyone would be home and they told us to just leave the mower out and they'd fix it. REMEMBER THIS, they would have had to call us eventually to tell us it was repaired or ask what was wrong in the first place. My grandparents were the only ones home so they answered when the technician arrived. They are from another country, English is not their first language. They tried their best to explain what was wrong but didn't get the message across, my mother was at work but was available to call and translate for the technician but he REFUSED. My grandma ended up calling her herself and held the phone up to explain what was wrong, (the mower wouldn't start) a back and forth argument ensued about how my grandparents told him one thing and my mom was telling him another. And eventually he ended up spraying starting fluid and charging $120 for it and leaving. My mother later decided to text the company and let them know their technician was extremely rude and unprofessional about the entire situation. Just know if you are a US citizen that speaks English as a second language YOU ARE NOT A VALUED CUSTOMER HERE. We offered a way to remediate the situation and you refused and argued, that's on you not us. Do better. In the texts he mentions we should have been onsite and that they can't do the job if they can't communicate with us, yet they tell us to leave the mower outside when nobody is home? That doesn't add up, which do you want? If anyone takes the time to read this just know I'm not making this review because my feelings were hurt, I'm making this review because people deserve to know the kind of service they're paying for. This company's lack of professionalism, blatant disregard for customer communication, and discriminatory attitude toward non-native English speakers is unacceptable. Businesses that operate with such poor standards and hostility toward their customers should not be rewarded with your hard-earned money. Take your business elsewhere--somewhere that values all customers equally and treats them with the respect they deserve.

Came out to my house to tune up my snow blower. He adjusted my shifter, changed my oil, spark…read moreplugs, and replaced some sheer pins for me back in October for about $150.00. He was on time. In and out in 25 min. I have used my snowblower 3x so far and my shifter works like a charm after not working the best for years. The fact that he came to my house was essential for me. I didn't have to worry about trying to lift a 2 stage snowblower into my car.